Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Melia Jardim Europa

4.0 star property
Hotel with a sauna, near Ibirapuera Park

Choose dates to view prices

Located near Ibirapuera Park, Melia Jardim Europa offers a peaceful garden, rooftop terrace, sauna, steam room, and breakfast at Aromatique. Enjoy high-speed WiFi, a fitness center, and attentive staff to enhance your stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 44 of 44 rooms

View all photos for Room Premium

Premium bedding, minibar, in-room safe, individually decorated

Room Premium

  • 28 sq m
  • Sleeps 2

View all photos for Twin Room Standard

Premium bedding, minibar, in-room safe, individually decorated

Twin Room Standard

  • 28 sq m
  • Sleeps 2

View all photos for Room Standard

Premium bedding, minibar, in-room safe, individually decorated

Room Standard

  • 28 sq m
  • Sleeps 2

View all photos for Room Standard with Balcony

Premium bedding, minibar, in-room safe, individually decorated

Room Standard with Balcony

  • 32 sq m
  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(24 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds

8.2 out of 10
Very good
(30 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Premium King Bed

Grand Premium King Bed | Premium bedding, minibar, in-room safe, individually decorated

Grand Premium King Bed

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
Sofa bed - single
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Grand Premium

Premium bedding, minibar, in-room safe, individually decorated

The Level Grand Premium

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Premium bedding
Sofa bed
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (EXECUTIVE THE LEVEL)

Junior Suite (EXECUTIVE THE LEVEL) | City view

Junior Suite (EXECUTIVE THE LEVEL)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room

  • Sleeps 3

Supreme King Room

  • Sleeps 2

View all photos for Grand Premium King Room

Premium bedding, minibar, in-room safe, individually decorated

Grand Premium King Room

  • Sleeps 3

View all photos for The Level Grand Premium Room

Premium bedding, minibar, in-room safe, individually decorated

The Level Grand Premium Room

  • Sleeps 1

Green Floor Twin Room

  • Sleeps 2

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Premium Room

View from room

The Level, Premium Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Grand Premium Balcony

The Level Grand Premium Balcony | Premium bedding, minibar, in-room safe, individually decorated

The Level Grand Premium Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Pillow menu
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premium King Bed with Balcony

Premium bedding, minibar, in-room safe, individually decorated

Grand Premium King Bed with Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room

Accessible Room | Premium bedding, minibar, in-room safe, individually decorated

Accessible Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed (3 AD)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (2 + 1)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (3 AD)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room (2 + 1)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Balcony (3 AD)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony (2 + 1)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (3 AD)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed (2 + 1)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Premium Twin Room (3 AD)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 2 Twin Beds

Premium Twin Room (2 + 1)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 2 Twin Beds

Premium Room, 1 King Bed, Balcony (3 AD)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Balcony (2 + 1)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | City view

Deluxe Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(28 reviews)

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room

Premium bedding, minibar, in-room safe, individually decorated

Premium King Room

  • Sleeps 2

View all photos for Deluxe King Room With Balcony

Premium bedding, minibar, in-room safe, individually decorated

Deluxe King Room With Balcony

  • Sleeps 2

View all photos for Premium King Room With Balcony

Premium bedding, minibar, in-room safe, individually decorated

Premium King Room With Balcony

  • Sleeps 3

View all photos for Grand Premium With Balcony

Premium bedding, minibar, in-room safe, individually decorated

Grand Premium With Balcony

  • Sleeps 2

View all photos for ACCESIBLE ROOM

Premium bedding, minibar, in-room safe, individually decorated

ACCESIBLE ROOM

  • Sleeps 2

View all photos for Executive Junior Suite The Level

Premium bedding, minibar, in-room safe, individually decorated

Executive Junior Suite The Level

  • Sleeps 2

View all photos for THE LEVEL PREMIUM

Premium bedding, minibar, in-room safe, individually decorated

THE LEVEL PREMIUM

  • Sleeps 2

View all photos for Family Suite

Premium bedding, minibar, in-room safe, individually decorated

Family Suite

  • Sleeps 4

Grand Premium The Level With Balcony

  • Sleeps 2

You may also like

Ad
Poolside bar

Hotel Fasano Sao Paulo Itaim

Itaim Bibi
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 126 reviews
Hotel Fasano Sao Paulo Itaim

About the neighborhood

Map
Rua João Cachoeira, 107, Itaim Bibi, São Paulo, SP, 04535-010

What's nearby

  • Ibirapuera Park - 2 min drive - 1.2 miles
  • Shopping Eldorado - 3 min drive - 1.6 miles
  • Avenida Engenheiro Luís Carlos Berrini - 3 min drive - 1.6 miles
  • Paulista Avenue - 5 min drive - 2.2 miles
  • Morumbi Stadium - 6 min drive - 3.5 miles

Getting around

  • Oscar Freire Station - 5 min drive
  • Sao Paulo Cidade Jardim Station - 19 min walk
  • São Paulo (CGH-Congonhas) - 17 min drive

Restaurants

  • ‪Ofner - ‬1 min walk
  • ‪Modern Mamma Osteria - ‬2 min walk
  • ‪Madureira Sucos - ‬1 min walk
  • ‪Nino Cucina - ‬1 min walk
  • ‪Cachoeira Natural - ‬2 min walk

About this property

Melia Jardim Europa

Upscale hotel near Ibirapuera Park
Located close to Shopping Eldorado and Avenida Engenheiro Luís Carlos Berrini, Melia Jardim Europa provides a rooftop terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Aromatique, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Cooked-to-order breakfast (surcharge), bike rentals, and an outdoor tennis court
  • Valet parking (surcharge), express check-out, and meeting rooms
  • Free newspapers, multilingual staff, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 280 individually furnished rooms offer comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and bathrobes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 40-inch Smart TVs with streaming services and premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Outdoor pool, sun loungers

Grand Mercure SP Itaim Bibi

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 862 reviews
Grand Mercure SP Itaim Bibi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: BRL 79 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aromatique
  • Lobby Bar

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 231.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately BRL 79.00 per person
  • Valet parking fee: BRL 50 per day
  • Rollaway bed fee: BRL 231.0 per day
  • Service fee: BRL 5.30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 62.413.877/0019-90

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 8:00 AM to 5:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jardim Europa
Melia Europa
Melia Jardim
Melia Jardim Europa
Melia Jardim Europa Hotel
Melia Jardim Europa Hotel Sao Paulo
Melia Jardim Europa Sao Paulo
Melia Hotel Jardim Europa
Melia Jardim Europa Sao Paulo, Brazil
Melia Sao Paulo
Melia Jardim Europa Hotel
Melia Jardim Europa São Paulo
Melia Jardim Europa Hotel São Paulo

Frequently asked questions

Does Melia Jardim Europa have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–5:00 PM.

Is Melia Jardim Europa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Melia Jardim Europa?

Valet parking is available for BRL 50 per day.

What time is check-in at Melia Jardim Europa?

Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Melia Jardim Europa?

Check-out is at noon.

Where is Melia Jardim Europa located?

Located in Itaim Bibi, this hotel is 1.2 mi (2 km) from Ibirapuera Park and within 3 mi (5 km) of Shopping Eldorado and Avenida Engenheiro Luís Carlos Berrini. Paulista Avenue and Morumbi Stadium are also within 6 mi (10 km). Sao Paulo Cidade Jardim Station is 19 minutes by foot and Fradique Coutinho Station is 26 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Melia Jardim Europa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1034 reviews
Rating 8 - Good. 237 out of 1034 reviews
Rating 6 - Okay. 113 out of 1034 reviews
Rating 4 - Poor. 48 out of 1034 reviews
Rating 2 - Terrible. 54 out of 1034 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 3 nights in Sep 2025

8/10 Good

Sergio Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt secure. Nice property. Great dinning options.
Stayed 4 nights in Sep 2025

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the rooms but I think the hotel needs better dining.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel with excellent check in attention
Stayed 3 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff very nice and friendly also helpful
Stayed 5 nights in Feb 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service
Stayed 12 nights in Mar 2025

10/10 Excellent

Rochele

Liked: Cleanliness, amenities, property conditions & facilities
The very large bed with confortable bedsheets plus the silence and darkness of the room were remarkable.
Stayed 3 nights in May 2025

10/10 Excellent

Kirsten

Nice hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Pierre Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest Personal ever
Stayed 10 nights in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Since we got there we where treated cordially and helped in anything that we needed.
Stayed 4 nights in Apr 2024

8/10 Good

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the hotel has some great things like the location. I only stayed one night so I didn’t really get the chance to see the amenities but looked satisfactory. The room was ok but the bathrooms and a couple of other things needs to be updated. Some parts of the hotel felt like a nice 3 star hotel.
Stayed 1 night in Mar 2024

8/10 Good

Maria Alexandra

Liked: Cleanliness, staff & service, amenities
This hotel’s location is excellent. . The staff and services are great but their rooms need upgrading. I have stayed here once before and the first room on a top floor was nice and had a remodeled bathroom. This last stay I was on the 4th floor and the bathroom was tint and needed upgrading. All in all I will continue to stay at this hotel because I love the area but next time will make sure to request an upper floor room.
Stayed 1 night in Apr 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great hotel but no drinking water!

Nice bedrooms with amenities and a modern look. Breakfast is definitely worth it, great coffee options and great variety of foods. I have two main complaints: - Gym equipment is outdated and archaic. - Hotel does not provide drinking water. Not in the rooms, nor in the lobby. This in a country where tap water is not safe to drink. This is beyond bad service, perhaps a human rights violation!
Stayed 3 nights in Aug 2024

2/10 Terrible

Sara

Disliked: Cleanliness
I changed hotels. Did not stay there. Check in was bad. They charged me to upgrade my room because they didn’t have the room I reserved available! Room was dirty so they had to reclean. I didn’t like the feel- found a different hotel and ate the room charge
Stayed 2 nights in Mar 2024

2/10 Terrible

MARCO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under a renovation that is taking forever. There are no meeting rooms and you are lucky if you have internet connection in the dinning room. That's where I was directed to have my conference call. Also Staff forgets about your problems and always have to look for a Manager. Do not waist your money in this location - there are plenty of options around. Pictures are outdated and facility has nothing nice at the lobby.

4/10 Poor

STEPHEN

Disliked: Staff & service, property conditions & facilities

Rip-off

Hotel did not advise customers in advance r of booking that the pool, gym, sauna are all closed since November for renovations. There is no business center. Front desk Could Not print out boarding passes. They charge for breakfast and do not have someone preparing omelets etc. A complete rip-off not worth the cost.
Stayed 2 nights in Apr 2023

10/10 Excellent

Patricia Margarita

Nice location and clean hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

Erandeni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we really liked the hotel, the staff was incredible and the area super nice, the bed was confortable and the view from the rooftop gorgeous
Stayed 3 nights in Oct 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a great neighborhood of Sao Paulo. It's a pretty wealthy area that caters to tourists and business travelers. The view from the top of the hotel was incredible.
Stayed 4 nights in Sep 2025

8/10 Good

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities
Would be nice if all the rooms had been renovated
Stayed 1 night in Sep 2025

8/10 Good

Hildegard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean. Remodel and in a great location. Very secure neighborhood.
Stayed 2 nights in Sep 2025

8/10 Good

Carlos Tejada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 6 nights in Sep 2025

10/10 Excellent

Luiz Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensacional
Stayed 2 nights in Aug 2025

10/10 Excellent

michael

Liked: Amenities
Clean, Professional, Friendly environment
Stayed 7 nights in Aug 2025

10/10 Excellent

Jacob

Liked: Cleanliness
Just liked everything.
Stayed 4 nights in Aug 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.