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L'Hotel PortoBay São Paulo

5.0 star property
Luxury hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for L'Hotel PortoBay São Paulo

Indoor pool, open 6:30 AM to 9:00 PM, sun loungers
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Bar (on property)
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Dining table
LED TV
Renovated in 2023
Pillowtop bed
Egyptian cotton linens
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment, 2 Twin Beds

Executive Apartment, 2 Twin Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Executive Apartment, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Renovated in 2023
Egyptian cotton linens
Pillowtop bed
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Apartment, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Executive Apartment, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Renovated in 2023
Egyptian cotton linens
Pillowtop bed
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
LED TV
Renovated in 2023
Pillowtop bed
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite L'Hotel

Suite L'Hotel | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite L'Hotel

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
LED TV
Renovated in 2023
Pillowtop bed
  • 90 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Executive Apartment, Balcony

Highlights

Patio
Air conditioning
Connecting rooms available
Dining table
LED TV
Renovated in 2023
Pillowtop bed
Egyptian cotton linens
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Renovated in 2023
Pillowtop bed
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Renovated in 2023
Pillowtop bed
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Alameda Campinas 266, São Paulo, SP, 01404-000

What's nearby

  • Paulista Avenue - 2 min walk - 0.1 miles
  • Hospital Sírio-Libanês - 13 min walk - 0.7 miles
  • Oscar Freire Street - 16 min walk - 0.9 miles
  • Frei Caneca Shopping and Convention Center - 17 min walk - 0.9 miles
  • Ibirapuera Park - 3 min drive - 1.3 miles

Getting around

  • Trianon-Masp Station - 4 min walk
  • Fradique Coutinho Station - 6 min drive
  • São Paulo/Guarulhos Intl. Airport - 39 min drive

Restaurants

  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Madero Steak House - ‬2 min walk
  • ‪Casa de Lanches Puppy - ‬2 min walk
  • ‪Reserva Cultural - ‬2 min walk
  • ‪Andiamo - ‬2 min walk

About this property

L'Hotel PortoBay São Paulo

Luxury family-friendly hotel remodeled in 2023 and located near Paulista Avenue
Located close to Frei Caneca Shopping and Convention Center and Oscar Freire Street, L'Hotel PortoBay São Paulo provides a terrace, a library, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna, and indulge in a deep-tissue massage or a body treatment. The on-site local and international cuisine bistro, Bistrô L'Hotel, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a fireplace in the lobby and car rentals on site.
Additional perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), a living plant wall, and concierge services
  • Tour/ticket assistance, an elevator, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 84 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets and pillowtop mattresses
  • Designer toiletries and hair dryers
  • 50-inch LED TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and baby baths

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Covered valet parking on site (BRL 80 per day)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 90.20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrô L'Hotel
  • Gastrobar 011

Things to do

  • Gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,198 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Body treatments
  • Deep-tissue massages
  • Hot stone massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Tile flooring in public areas

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Living plant wall
  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 288.75 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: BRL 400 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BRL 90.20 per person
  • Airport shuttle fee: BRL 480 per vehicle (one-way, maximum occupancy 3)
  • Covered valet parking fee: BRL 80 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 288.75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

L'Hotel Porto
Porto Bay Hotels Resorts Hotel
L'Hotel Porto Hotel
L'Hotel Porto Hotel Sao Paulo Bay
L'Hotel Porto Bay Sao Paulo Hotel
L'Hotel Porto Bay Sao Paulo Brazil
L'Hotel Porto Bay São Paulo Hotel
L'Hotel PortoBay São Paulo Hotel
L'Hotel PortoBay Hotel
L'Hotel PortoBay
L'Hotel Porto Bay Sao Paulo
L'Hotel Porto Bay São Paulo

Frequently asked questions

Does L'Hotel PortoBay São Paulo have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM–9:00 PM.

Is L'Hotel PortoBay São Paulo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at L'Hotel PortoBay São Paulo?

Valet parking is available for BRL 80 per day. Limited spots are available.

What time is check-in at L'Hotel PortoBay São Paulo?

Check-in start time: 3 PM; Check-in end time: 6 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at L'Hotel PortoBay São Paulo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does L'Hotel PortoBay São Paulo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BRL 480 per vehicle applies.

Where is L'Hotel PortoBay São Paulo located?

This family-friendly São Paulo hotel is located in the entertainment district, within 1 mi (2 km) of São Paulo Museum of Art, Paulista Avenue, and Frei Caneca Shopping and Convention Center. Ibirapuera Park and Oscar Freire Street are also within 2 mi (3 km). Trianon-Masp Station is only a 4-minute walk and Brigadeiro Station is 8 minutes.

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L'Hotel PortoBay São Paulo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the hotel was great! The room was beautiful, very clean, quiet and with a great shower. The staff was beyond nice, every single person was amazing, front desk, room service and porters. The location of the hotel was really good, half a block from Avenida Paulista, near so many attractions, shopping and places to eat. I would definitely stay there again!
Stayed 16 nights in Apr 2025

8/10 Good

Linh

Liked: Cleanliness, amenities, property conditions & facilities
Great location to visit city. Hotel was clean and breakfast was good. The staff didn’t speak much English. We arrived at 11AM but they didn’t have our room available until exactly 3PM.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff
Stayed 1 night in Jan 2025

10/10 Excellent

Mohammadreza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very nice staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay, the hotel is clean, the foos is amazing breakfast was very good. The staff was amazing, always helpful and nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place and service as well
Stayed 2 nights in Dec 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a city like Sao Paulo, this medium sized boutique hotel served as a nice respite and oasis. Excellent staff, the breakfast was outstanding and the on-site SPA superb value for money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable oasis in the middle of SP. Room was extremely clean and very friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Margareth

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Easy shopping nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place near Paulista

What a great hotel located near Paulista, I highly recommend. Stayed here during my layover and I was very happy with everything. The gym was convenient, dry sauna was relaxing, and the staff especially at breakfast were very professional as well as polite.
Suite
Gym
Cold tubs
Dry sauna
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. The food in the hotel restaurant was very good and reasonably priced. The front desk staff was some of the most polite I’ve ever met
Stayed 5 nights in Sep 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing but superb

Super friendly and helpful staff, excellent breakfast, and great, clean rooms. Highly recommended
Stayed 3 nights in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying at this hotel! The staff was so kind and helpful, and the room was clean and bigger than expected. It made it very easy for us to stay in the room with three large bags. I highly recommend this hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best

We had a perfect stay at L’Hotel PortoBay. The staff, the food, the service is impeccable. A wonderful end to our Brazil trip!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ednaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well-maintained. It is located on a quiet street just off Avenida Paulista so it is close to bars, cafes and shopping. Subway station is nearby. The breakfast is of excellent quality. The staff is what makes this hotel outstanding. I don’t speak Portuguese at all, yet with their help and patience I thoroughly enjoyed my one-week stay in São Paulo.
Stayed 7 nights in Oct 2024

10/10 Excellent

Caroline l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Omar

Pit stop in Brazil before going home.

Outstanding hotel! Impeccable, perfect service, along with the known Brazilian attention and friendly culture. I travel all around the world, basically all the time, hence I have quite a base to compare. This is, by far, one of the best hotels, if not the best, hotels in the world that I had stayed.
Stayed 2 nights in May 2024

10/10 Excellent

Natalie Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jul 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations in every way! As a solo traveler, I felt extremely safe and comfortable throughout my stay. The breakfast buffet was truly impressive, with a vast selection of delicious options to suit every taste. The quality of the food was top-notch, and the presentation was impressive. What truly made my stay exceptional, however, was the outstanding staff. Every single member of the team was kind, helpful, and went above and beyond to ensure my stay was memorable. From the warm welcome to the fond farewell, I felt valued and appreciated throughout. The hotel's emphasis on safety and security was evident, and I appreciated the extra measures in place to ensure guests' well-being. In summary, I highly recommend this hotel to anyone seeking a comfortable, safe, and enjoyable stay with exceptional breakfast and staff. I can't wait to return!
Stayed 1 night in Jun 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente hotel, sempre ficamos hospedado quando visitamos SP.
Stayed 2 nights in Apr 2025

8/10 Good

monica

Stayed 1 night in Apr 2025

8/10 Good

Jeffrey

Stayed 4 nights in Mar 2025

10/10 Excellent

Julio

Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025