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ibis Santo Andre

3.5 star property
Travelers unwind in this Santo Andre hotel's peaceful garden with drinks from the bar, while business needs are easily met in the well-equipped center

Choose dates to view prices

Located in Santo Andre, ibis Santo Andre offers a quiet garden retreat and a welcoming bar. Guests enjoy meals all day at IBIS KITCHEN restaurant. The hotel provides practical amenities like in-room WiFi, a business center, and 24-hour front desk service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(22 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Twin Beds

Standard Apartment, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (1 Double bed & 1 Child's bed)

Minibar, in-room safe, desk, blackout drapes

Standard Room (1 Double bed & 1 Child's bed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Avenida Industrial 885, Santo André, Sao Paulo, 09080-510

What's nearby

  • Mayor Celso Daniel Park - 1 min walk - 0.1 miles
  • Grand Plaza Shopping - 2 min walk - 0.1 miles
  • Rua Coronel Oliveira Lima - 14 min walk - 0.8 miles
  • Central Hospital of St. Andre - 6 min drive - 1.6 miles
  • Shopping ABC - 6 min drive - 1.5 miles

Getting around

  • Tamanduatei Station - 11 min drive
  • Santo Andre-Prefieto Celso Daniel Station - 13 min walk
  • São Paulo/Guarulhos Intl. Airport - 53 min drive

Restaurants

  • ‪Bom Beef Burgers - ‬6 min walk
  • ‪Kopenhagen - ‬3 min walk
  • ‪Cruzeiro's Bar - ‬3 min walk
  • ‪Camarada Camarão - ‬6 min walk
  • ‪Dabok Factory - ‬9 min walk

About this property

ibis Santo Andre

Property highlights
A garden, laundry facilities, and a bar are just a few of the amenities provided at ibis Santo Andre. The on-site restaurant, IBIS KITCHEN, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Buffet breakfast (surcharge), valet parking (surcharge), and an elevator
  • Free newspapers, a 24-hour front desk, and a banquet hall
  • Luggage storage, a front-desk safe, and smoke-free premises
Room features
All 180 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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Daily buffet breakfast (BRL 55 per person)
Go Inn Santo André
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 737 reviews
Go Inn Santo André

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (BRL 24 per day)
  • Limited onsite valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 45 for adults and BRL 22.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • IBIS KITCHEN

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 45 for adults and BRL 22.5 for children
  • Valet parking fee: BRL 24 per day
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 80.732.928/0069-98

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ibis Santo Andre Hotel
Ibis Santo Andre
Ibis Santo Andre Brazil
ibis Santo Andre Hotel
ibis Santo Andre Santo André
ibis Santo Andre Hotel Santo André

Frequently asked questions

Is ibis Santo Andre pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 24 per day.

What time is check-in at ibis Santo Andre?

Check-in begins at noon.

What time is check-out at ibis Santo Andre?

Check-out is at noon.

Where is ibis Santo Andre located?

Situated in Santo André, this hotel is 0.2 mi (0.4 km) from Grand Plaza Shopping and 1.8 mi (2.9 km) from Shopping ABC. Ginasio Poliesportivo Cidade de Sao Bernardo Adib Moyses Dib and Shopping Metropole are also within 6 mi (10 km). Santo Andre-Prefieto Celso Daniel Station is 13 minutes by foot.

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Reviews

ibis Santo Andre Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 296 out of 532 reviews
Rating 8 - Good. 148 out of 532 reviews
Rating 6 - Okay. 54 out of 532 reviews
Rating 4 - Poor. 19 out of 532 reviews
Rating 2 - Terrible. 15 out of 532 reviews

Reviews

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it a lot people gave me an excellent service and they have a very good restaurant
Stayed 3 nights in Jun 2024

6/10 Okay

Wagner

Parking charges an extra fee. Shampoo was not refiled, towels had stains, the extra bed was "children" size.
Stayed 1 night in Sep 2025

8/10 Good

Vitor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just one night, there region is good, near by the mall. Needs improvement: the bed it's not soft, the pillow it's not soft either. The price was decent for one night.
Stayed 1 night in Sep 2024

10/10 Excellent

Tiago da Silva

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Dec 2023

10/10 Excellent

Sonia Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Feb 2025

4/10 Poor

tudo pra

Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was in poor conditions
Stayed 3 nights in Nov 2024

2/10 Terrible

Matheus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad!
Stayed 1 night in Apr 2025

6/10 Okay

Julio Cesar

Liked: Cleanliness, staff & service
Basico
Stayed 3 nights in Oct 2025

6/10 Okay

Katia R

Disliked: Staff & service

Abaixo do padrão IBIS

Já nos hospedamos em outros hotéis da rede IBIS e esse foi nossa pior experiência. O hotel é bem localizado e o quarto é confortável, mas o atendimento da recepção e, principalmente, do café da manhã é ruim. Faltou formalidade, parecia que estávamos em um hostel. Os pratos do café acumularam-se em mais de 10 mesas, enquanto as funcionárias conversavam e mexiam no celular. Uma delas até pegou bolo do café e comeu na frente dos hóspedes. É surreal. O gerente do hotel e a rede IBIS deveria oferecer novo treinamento aos funcionários.
Stayed 2 nights in Sep 2025

2/10 Terrible

Roberto

Disliked: Staff & service, property conditions & facilities, room comfort

Agua gelada

Agua quente nao funcionou a noite de imediato, reclamei e o funcionario foi ate la para consertar, alegou que estava um registro fechado, nao entendi nada. ok. Mas pela manha novamente gelada a agua, inadmissível isso, o minimo que possa ter um hotel é uma boa cama e um chuveiro quente. Nao sei se é algum tipo de economia, mas com 13 graus nao da pra tomar banho gelado.
Stayed 1 night in Aug 2025

6/10 Okay

Flávio

Liked: Staff & service, property conditions & facilities, room comfort
Café da manhã uma bagunça … não tinha limpeza nas mesas . Praticamente um caça mesa limpa pela manhã .
Stayed 4 nights in Aug 2025

8/10 Good

Taro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem Ok

Padrão Íbis. Café da manhã um pouco desorganizado, as mesas não eram limpas e reduzia as chances de se sentar. Equipe de manobristas muito bom.
Stayed 2 nights in Aug 2025

10/10 Excellent

leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência tranquila, boa localização, quarto limpo e arrumado.
Stayed 2 nights in Aug 2025

6/10 Okay

Emerson

Liked: Cleanliness

Ruim

Banheiro demora 30 minutos para água esquentar, banheiro com bolor e teto descascado apto 618
Stayed 1 night in Aug 2025

10/10 Excellent

Deivson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Problemas com a estadia

Quarto sem sistema de aquecimento, uma única manta tipo "plush". Fomos informados que havia aquecedores portáteis, mas quando pedimos na portaria, foi dito que não havia mais nenhum disponível. Cagr da manhã caro e com pouca qualidade. Colaboradores conversando e não repondo as faltas dos produtos.Tivemos que chamar para fazer a reposição. Café e ovos mexidos frios, sistema de aquecimento dos alimentos deficiente. Muito ruim
Stayed 1 night in Jun 2025

2/10 Terrible

Geraldo Valdir

Disliked: Cleanliness, staff & service, property conditions & facilities
Nao gostei de nada
Stayed 1 night in Jun 2025

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel em uma boa localização
Stayed 1 night in Jun 2025

8/10 Good

Maria Luíza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achei ok
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Vale como experiência

Péssima, cobrança de estacionamento a parte, apenas 1 funcionário no estacionamento atendendo ao hotel do lado também. 1 dos meus veiculos que ficou estacionado na rua do hotel foi roubado. Nao havia gerente no hotel.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 1 night in May 2025

2/10 Terrible

silvia

Disliked: Amenities, property conditions & facilities
Apto pequeno. Ar condicionado era 8 ou 80...
Stayed 3 nights in May 2025

8/10 Good

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi boa, porém qdo fui realizar pelo site dizia café da manhã inclusu, contudo não foi isso q.aconteceu, tive q pagar 109,00 a mais. Isso não é correto
Stayed 1 night in Apr 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort

atendeu a minha necessidade

limpo, bem localizado, tem um shoping na frente para opções de refeição e passeio
Stayed 1 night in Apr 2025

6/10 Okay

Vera lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me hospedei pela terceira vez sendo que nessa última tivemos alguns problemas com sinal da TV, tivemos que mudar de quarto, e nos comunicaram que cancelaram a TV a cabo ficando apenas canais religiosos, sem opção de canais normais e a coberta era para cama de solteiro. Por essas razões talvez não voltaremos mais se hospedar novamente. Que pena
Stayed 1 night in Apr 2025
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