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ibis Santo Andre

Property class: 3.5
Travelers unwind in this Santo Andre hotel's peaceful garden with drinks from the bar, while business needs are easily met in the well-equipped center

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Photo gallery for ibis Santo Andre

Bar (on property) - ibis Santo Andre (Santo André)
Miscellaneous - ibis Santo Andre (Santo André)
Bar (on property) - ibis Santo Andre (Santo André)
A conference room with rows of tables and chairs, a projector screen, and a whiteboard. - ibis Santo Andre (Santo André)
A bathroom with a sink, mirror, towel rack, and a hairdryer. - ibis Santo Andre (Santo André)
Located in Santo Andre, ibis Santo Andre offers a quiet garden retreat and a welcoming bar. Guests enjoy meals all day at IBIS KITCHEN restaurant. The hotel provides practical amenities like in-room WiFi, a business center, and 24-hour front desk service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(32 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Twin Beds

A hotel room with a bed, a desk, a chair, and a wardrobe.

Standard Apartment, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (1 Double bed & 1 Child's bed)

A hotel room with a large bed, a television, and a window with curtains.

Standard Room (1 Double bed & 1 Child's bed)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Santo André is home to ibis Santo Andre. Paulista Avenue and Aricanduva Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Looking to enjoy an event or a game? See what's going on at Interlagos Race Track or Nubank Parque. Visit our Santo André travel guide
Map
Avenida Industrial 885, Santo André, Sao Paulo, 09080-510

What's nearby

  • Mayor Celso Daniel Park
    1 min walk - 0.1 miles
  • Grand Plaza Shopping
    2 min walk - 0.1 miles
  • Rua Coronel Oliveira Lima
    14 min walk - 0.8 miles
  • Catedral Nossa Senhora do Carmo
    18 min walk - 1.0 mile
  • Shopping ABC
    6 min drive - 1.8 miles

Getting around

  • Tamanduatei Station
    11 min drive
  • Santo Andre-Prefieto Celso Daniel Station
    13 min walk
  • São Paulo/Guarulhos Intl. Airport
    53 min drive

Restaurants

  • Mania de Churrasco Prime Steak House
    10 min walk
  • Bom Beef Burgers
    6 min walk
  • Cruzeiro's Bar
    3 min walk
  • Kopenhagen
    3 min walk
  • Outback Steakhouse
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (BRL 24 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 58 for adults and BRL 29 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • IBIS KITCHEN

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 58 for adults and BRL 29 for children
  • Valet parking fee: BRL 24 per day
  • Pet fee: BRL 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 80.732.928/0069-98

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is ibis Santo Andre pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 24 per day.

What time is check-in at ibis Santo Andre?

Check-in begins at 3:00 PM.

What time is check-out at ibis Santo Andre?

Check-out is at noon.

Where is ibis Santo Andre located?

Situated in Santo André, this hotel is 0.2 mi (0.4 km) from Grand Plaza Shopping and 1.8 mi (2.9 km) from Shopping ABC. Shopping Metropole and Maua Plaza Shopping are also within 6 mi (10 km). Santo Andre-Prefieto Celso Daniel Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Santo Andre Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 362 out of 623 reviews
Rating 8 - Good. 163 out of 623 reviews
Rating 6 - Okay. 61 out of 623 reviews
Rating 4 - Poor. 20 out of 623 reviews
Rating 2 - Terrible. 17 out of 623 reviews

Reviews

Verified review

8/10 Good

INGRID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN, CLOSE TO SHOPING CENTER. VERY GOOD
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ana María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it a lot people gave me an excellent service and they have a very good restaurant
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Pedro

Nothing to declare
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tiago da Silva

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Dec 2023
Verified review

8/10 Good

Vitor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed just one night, there region is good, near by the mall. Needs improvement: the bed it's not soft, the pillow it's not soft either. The price was decent for one night.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Wagner

Parking charges an extra fee. Shampoo was not refiled, towels had stains, the extra bed was "children" size.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Sonia Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

tudo pra

Liked: Staff & service
Disliked: Property conditions & facilities
The bathroom was in poor conditions
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Matheus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad!
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sempre que vou, escolho Ibis, atendimento, acomodações e café da manhã, atende minhas necessidades
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A equipe dos Hotéis Ibis, sempre foram uma das melhores, sempre prestativas e muito gentil.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Gislaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localização, quarto bem limpo e hotel em excelente estado de conservação.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Marcos

Liked: Cleanliness
Não gostei da cama e o travesseiro, muito fino e apenas um, e a internet muito ruim no quarto
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi muito boa como sempre...
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Arlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência ótima,muito conforto
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cleber

Liked: Cleanliness, staff & service, property conditions & facilities
Muito Bom
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Chauffailler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes localização shop próximo, mas tive problema no chuveiro que não esquentava pela segunda vez que tive no ibis 3 no mesmo quarto, eu na, outra vez reportei o problema mas não foi resolvido tive que trocar de quarto, mas muito bom o atendimento da recepção limpeza impecável
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Clovis

Liked: Cleanliness, staff & service, property conditions & facilities
…… tranquilo
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Rosana

Disliked: Cleanliness
Demoraram para limpar o quarto e não repunham alguns itens de alimentos no café da manhã.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Boa experiência
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Thais

Liked: Cleanliness, staff & service, property conditions & facilities
Localização muito boa. Funcionários muito simpáticos. Tv e sinal péssimos. E senti falta de ter serviço de quarto (tudo tinha que descer pra buscar).
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como sempre, foi muito boa.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Mateus

Liked: Staff & service, property conditions & facilities
Gjg
Stayed 1 night in Mar 2026
Verified review

8/10 Good

José Evandro

Liked: Staff & service, property conditions & facilities
Atendimento da equipe muito acolhedor
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Em termos de hotel e localização, não tenho do que reclamar...tudo muito perfeito.
Stayed 1 night in Mar 2026