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Ibis Aruja

Property class: 2

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Photo gallery for Ibis Aruja

A modern cafeteria with long tables and benches, a digital clock, and a city view through large windows. - Ibis Aruja (Aruja)
A modern office space with a reception area, a TV screen, desks, computers, and a sofa with a rug. - Ibis Aruja (Aruja)
A hotel room with a bed, a laptop, a suitcase, and a window with a view. - Ibis Aruja (Aruja)
A modern lobby with two elevators, a blue sofa with cushions, a patterned rug, and a large window with a view. - Ibis Aruja (Aruja)
A hotel corridor with doors numbered 502, 505, and 507. - Ibis Aruja (Aruja)
Consider a stay at Ibis Aruja and take advantage of a garden, dry cleaning/laundry services, and a business center. Guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Double Bed, Accessible

A modern hotel room with a bed, desk, chair, and a TV mounted on the wall.

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

A modern hotel room with a large bed, bedside lamps, a laptop, a telephone, and a mirror.

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A modern hotel room with a large bed, a bedside table, a white sink, a mirror, and a wall-mounted light fixture.

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

A modern hotel room with a large bed, a bedside table with a lamp, a round mirror, and a built-in shelf.

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Aruja is home to Ibis Aruja. Mario do Canto Nature Park and Itaim Paulista Cultural Center are local attractions and those in the mood for shopping can visit Bonsucesso Shopping Mall and Patteo Urupema Shopping Center. Centro Cultural de Mogi das Cruzes and Centro Cultural Colorado Monteiro Lobato are also worth visiting. Visit our Aruja travel guide
Map
Rua São José 888 Jardim Rincão, Aruja, SP, 7400405

What's nearby

  • A busy street with a sign indicating '25 de Março' and 'Rua Vinte e Cinco de Março'.
    Rua 25 de Marco
    42 min drive - 28.7 miles
  • A city street with modern buildings, a bridge, and a clear sky.
    Paulista Avenue
    47 min drive - 31.0 miles
  • A modern building with a reflective glass facade and a prominent green structure to its right.
    Nubank Parque
    47 min drive - 31.1 miles
  • A cityscape with a large park, a lake, and a bridge.
    Ibirapuera Park
    49 min drive - 32.5 miles
  • Expo Center North
    38 min drive - 26.5 miles

Getting around

  • Itaquaquecetuba Station
    13 min drive
  • São Paulo/Guarulhos Intl. Airport
    27 min drive

Restaurants

  • McDonald's
    3 min drive
  • Girardi Trattoria & Pizzaria
    4 min drive
  • Costelaria Teles
    3 min drive
  • Churrascaria Chaleira Preta
    15 min walk
  • DJAPA Cozinha Oriental
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (BRL 20 per day)

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Garden
  • Vegetable garden

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Important information

Optional extras

  • Valet parking fee: BRL 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

How much is parking?

Valet parking is available for BRL 20 per day.

What time is check-in at Ibis Aruja?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Ibis Aruja?

Check-out is at noon.

Where is Ibis Aruja located?

Situated in Aruja, this hotel is 1.1 mi (1.8 km) from Hospital e Maternidade Ipiranga Arujá and within 9 mi (15 km) of Morro do Cruzeiro and Bonsucesso Shopping Mall. Mario do Canto Nature Park and Itaquaquecetuba Municipal Museum are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ibis Aruja Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 193 out of 307 reviews
Rating 8 - Good. 66 out of 307 reviews
Rating 6 - Okay. 34 out of 307 reviews
Rating 4 - Poor. 8 out of 307 reviews
Rating 2 - Terrible. 6 out of 307 reviews

Reviews

Verified review

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ammar

Liked: Cleanliness, amenities, property conditions & facilities
amazing staff and workers, delicious breakfast, I would recommend to anyone traveling near aruja to stay at this hotel. Overall great experience
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good place to sleep. It’s not close to anything as it is just alongside the highway, but a clean and nice place to sleep.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel, nice bed excellent breakfast

Service was a little stiff upin arrival and we were charged twice for our drinks. Issue was easily resolved in the morning tho. Room was well decorated and bed was comfortable. Breakfast was excellent.Would return if needed.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Ammar

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Paulo Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

FABIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel ok
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Priyanka

Liked: Cleanliness, property conditions & facilities
Loved the hotel in general. The bathroom situation needs to get fixed though. The water from the shower doesn’t drain properly. It’s definitely a hotel for one night, before or after traveling. Nothing more. The setup is also very modern, i liked that a lot. The staff is very young and seem inexperienced. They weren’t as accommodating. Also, organizing an airport shuttle would be great.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

I CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here 1 week Everything good Breakfast also good Front desk very kind Clean job also good
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to overnight on the road, close to the big highway.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay 25 minutes from GRU
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Jefferson

Disliked: Staff & service, amenities
My stay was a birthday gift I got from a client with whom I've worked for several years. We have grown to share many personal stories, so my client knew I was having trouble sleeping because of noise in my area. So the stay was a gift for me so I could have a better night sleep. However, there was constant noise coming from other rooms. I fell asleep only after 00:30, then I woke up at 4:30 a.m. to the sound of doors being constantly slammed. My alarm was set to 7:30 a.m., so I spent 3 hours trying to get some rest, unsuccessfully. I didn't call the reception to complain because I didn't want to go through the trouble of packing all my belongings and changing rooms! In the morning, I was feeling terrible and exhausted. At check-out, I explained my situation at the reception desk, but the two receptionists who were there, at a time when the reception was empty with no other guests, they told me there was nothing they could do. They just gave me the hotel's card and said I should call later. I asked if I could speak to the manager, but they said THERE WAS NO MANAGER ON SATURDAYS! Allegedly, the hotel has no manager on weekends! This is unimaginable! I was courteous all the time, and just tried to speak to someone responsible for the hotel and for the guests' well-being, but there was just no one to help me. So, I had a bad experience, which was supposed to be my birthday present, and the staff aren't willing to listen.
Stayed 1 night in Dec 2023
Verified review

6/10 Okay

Luis Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Quarto estava bem limpo e acomodado. Estacionamento é só pago para deixar nas dependências do hotel Atendente da noite super atenciosos, os do turno da manhã são meio perdidos, café simples demais para o valor cobrado
Stayed 1 night in May 2026
Verified review

6/10 Okay

Roland

Liked: Staff & service, amenities, property conditions & facilities
Falta capricho na limpeza do quarto. Parece acima da pia respingada de sugeiras.
Stayed 1 night in May 2026
Verified review

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel de “beira de rodovia” atende muito bem a demanda de pernoite. Problema com quarto resolvido rapidamente pela equipe.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

JOSE

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bom atendimento. Banheiro merecia melhor olhada, sujo e chuveiro inunda toda o quarto. Ap perto do elevador muito barulhento.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rubens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheguei cansado e check in foi rápido e pratico
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quando chegamos no hotel não tinha nenhum manobrista no local, quando estávamos tentando sair com o carro, o manobrista veio comentar que tinha que efetuar o pagamento do estacionamento. até mesmo na hora do check in não comentaram nada.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Foi tudo lindo.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
ótimo atendimento. Facilidade para estacionar, facilidade para chegar no hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luis Mitsuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalações novas
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo certo
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities
Colchão precisa ser trocado e banheiro estava entupido
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Marcelo

Disliked: Staff & service
Demora no atendimento no check in e péssimo atendimento no café da manhã. Não havia profissionais para atender e fazer a reposição dos itens que estavam em falta. Coisas básicas como pão, ovo e café. Inadmissível
Stayed 1 night in Jan 2026