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Hilton Garden Inn Santo André

3.5 star property
Pet-friendly hotel with a sauna connected to a shopping center in Santo André

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Photo gallery for Hilton Garden Inn Santo André

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
Front of property
Meeting facility
Bar (on property)
Deluxe Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet friendly
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room

1 bedroom, in-room safe, desk, blackout drapes

Superior Single Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Accessible

1 bedroom, in-room safe, desk, blackout drapes

Superior Double Room, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, blackout drapes

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 27 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2-Bedroom Apartment Superior with Street View

1 bedroom, in-room safe, desk, blackout drapes

2-Bedroom Apartment Superior with Street View

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Room Luxury

1 bedroom, in-room safe, desk, blackout drapes

Room Luxury

  • Sleeps 3

View all photos for Room Superior

1 bedroom, in-room safe, desk, blackout drapes

Room Superior

  • Sleeps 3

View all photos for Twin Room Superior

1 bedroom, in-room safe, desk, blackout drapes

Twin Room Superior

  • Sleeps 3

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Interior entrance

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About the neighborhood

Map
Rua Giovanni Battista Pirelli, Santo André

What's nearby

  • Shopping ABC - 4 min drive - 2.2 miles
  • Grand Plaza Shopping - 4 min drive - 2.5 miles
  • Maua Plaza Shopping - 5 min drive - 3.1 miles
  • São Paulo Zoo - 16 min drive - 9.3 miles
  • Neo Química Arena - 22 min drive - 10.1 miles

Getting around

  • Santo Andre Capuava Station - 5 min drive
  • São Paulo (CGH-Congonhas) - 39 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Super Grill Express - ‬3 min walk
  • ‪Cheirin Bão - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Grao Expresso - ‬1 min walk

About this property

Hilton Garden Inn Santo André

Hotel near Grand Plaza Shopping
Located close to Shopping ABC, Hilton Garden Inn Santo André provides a grocery/convenience store, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Spazio Bella, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and an elevator
  • Smoke-free premises, a 24-hour front desk, and a front-desk safe
  • A banquet hall, meeting rooms, and a TV in the lobby
Room features
All 150 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LED TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (BRL 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 77 for adults and BRL 77 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spazio Bella

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,446 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 77 for adults and BRL 77 for children
  • Self parking fee: BRL 22 per day
  • Pet fee: BRL 65 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Santo André Hotel Santo Andre
Hilton Garden Inn Santo André Hotel
Santo Andre Hilton Garden Inn Santo André Hotel
Hilton Garden Inn Santo André Hotel Santo Andre
Hilton Garden Inn Santo André Hotel
Hilton Garden Inn Santo André Santo Andre
Hotel Hilton Garden Inn Santo André Santo Andre
Hotel Hilton Garden Inn Santo André
Santo Andre Hilton Santo Andre
Hilton Santo Andre Santo Andre
Hilton Garden Inn Santo André Hotel
Hilton Garden Inn Santo André Santo André
Hilton Garden Inn Santo André Hotel Santo André

Frequently asked questions

Does Hilton Garden Inn Santo André have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hilton Garden Inn Santo André pet-friendly?

Yes, Hilton Garden Inn Santo André allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 65 per pet, per night. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Santo André?

Self parking is available for BRL 22 per day.

What time is check-in at Hilton Garden Inn Santo André?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn Santo André?

Check-out is at noon.

Where is Hilton Garden Inn Santo André located?

Situated in Santo André, this hotel is 2.1 mi (3.4 km) from Grand Plaza Shopping and 2.2 mi (3.6 km) from Shopping ABC. Paco Municipal and São Paulo Zoo are also within 12 mi (20 km).

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Hilton Garden Inn Santo André Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 249 out of 374 reviews
Rating 8 - Good. 74 out of 374 reviews
Rating 6 - Okay. 26 out of 374 reviews
Rating 4 - Poor. 10 out of 374 reviews
Rating 2 - Terrible. 15 out of 374 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

noisy room, but staff are very nice.
Stayed 3 nights in Apr 2025

10/10

we love the view and the location, the staff was friendly
Stayed 7 nights in Sep 2024

4/10

Staff took more than half an hour to check us in
Stayed 1 night in May 2025

10/10

The hotel it’s nice. Great staff, very friendly. Mall right by the side, very conviniente. Great buffet breakfast.
Stayed 2 nights in Jul 2023

10/10

I like it
Stayed 6 nights in May 2024

6/10

The hotel needs to replace the beds. The beds squeezed and you can feel any movements while sleeping. The quick solve of putting a pillow top did not fix the issue.. only covered the problem superficially
Stayed 2 nights in Apr 2024

6/10

It is not the first time I stayed in this hotel. Even though it was Ok in a general sense, my wife and I got very much disappointed because the level of the breakfast dropped very much. We have always waited for the "tapiocas" (typical brazilian food) and also "omeletes" (sort of ellaborated scrambled egg) that were prepared at our request. We were given the excuse for not preparing it anymore because some custumers would ask for it and take it to eat later, during the day outside the hotel. Well, I am sure that only a minority would do that, but why punish everybody by the error of some customers? I wish the hotel reviewed their decision on this matter which makes all the difference
Stayed 2 nights in Apr 2024

10/10

Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Mar 2025

8/10

Stayed 13 nights in Mar 2025

6/10

Stayed 17 nights in Jan 2025

6/10

Stayed 1 night in Feb 2025

10/10

Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 1 night in Dec 2024

8/10

Stayed 6 nights in Dec 2024

10/10

Stayed 2 nights in Dec 2024

10/10

Foi tudo perfeito. Não há nada que possamos nos queixar
Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 1 night in Dec 2024

10/10

Stayed 2 nights in Dec 2024

8/10

Colocaram em um quarto onde o ar condicionado não funcionava. Avisei na portaria e ficaram de enviar um técnico. Não enviaram ninguém. Reclamei e o atendente noturno prontamente nos trocou de quarto. Mesmo com este transtorno, o batente deste novo quarto estava desencaixado. Muito velho!
Stayed 2 nights in Dec 2024

8/10

Stayed 1 night in Dec 2024