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Hilton Garden Inn Santo André

Property class: 3.5

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Photo gallery for Hilton Garden Inn Santo André

A rooftop pool with clear blue water, a lifeguard stand, and a seating area with umbrellas. - Hilton Garden Inn Santo André (Santo André)
A hotel room with two beds, a desk, a chair, a TV, and a window with curtains. - Hilton Garden Inn Santo André (Santo André)
A Hilton Garden Inn sign with a logo and name. - Hilton Garden Inn Santo André (Santo André)
A buffet with various breakfast items including waffles, pancakes, and pastries. - Hilton Garden Inn Santo André (Santo André)
A modern indoor area with a glass partition, blue chairs, and a wooden bench. - Hilton Garden Inn Santo André (Santo André)
Located close to Shopping ABC and Grand Plaza Shopping, Hilton Garden Inn Santo André provides a grocery/convenience store, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Spazio Bella, offers breakfast, lunch, and dinner. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

A hotel room with a bed, desk, chair, and a TV.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Single Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a chair, and a large window with curtains.

Deluxe Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room Superior

In-room safe, desk, blackout drapes, soundproofing

Room Superior

  • 27 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Twin Room Superior

In-room safe, desk, blackout drapes, soundproofing

Twin Room Superior

  • 27 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Room Luxury

In-room safe, desk, blackout drapes, soundproofing

Room Luxury

  • 27 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Family Room

A hotel room with a bed, a TV mounted on the wall, a bedside table, and a walk-in closet.

Family Room

  • 27 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Accessible

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Superior Double Room, Accessible

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Santo André, Hilton Garden Inn Santo André is connected to a shopping center. Shopping ABC and Grand Plaza Shopping are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit São Paulo Zoo and São Paulo Botanical Garden. Looking to enjoy an event or a game while in town? See what's going on at Neo Química Arena. Visit our Santo André travel guide
Map
Rua Giovanni Battista Pirelli, Santo André

What's nearby

  • A zebra grazing in a grassy enclosure with a fence and trees in the background.
    São Paulo Zoo
    25 min drive - 11.2 miles
  • A modern building with a curved facade and a logo on the side.
    Neo Química Arena
    34 min drive - 16.7 miles
  • Bruno Jose Daniel Stadium
    9 min walk - 0.5 miles
  • Santo Andre Dr. Octaviano Armando Gaiarsa Museum
    3 min drive - 1.2 miles
  • Shopping ABC
    6 min drive - 2.5 miles

Getting around

  • Santo Andre-Prefieto Celso Daniel Station
    5 min drive
  • São Paulo (CGH-Congonhas)
    39 min drive

Restaurants

  • Vitória Régia
    2 min drive
  • Rosa's Churrascaria
    18 min walk
  • McDonald's
    2 min walk
  • Café Esporte Aramaçan
    19 min walk
  • Burger King
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (BRL 22 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 80.90 for adults and BRL 80.90 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spazio Bella

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,446 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 68.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 80.9 for adults and BRL 80.9 for children
  • Covered self parking fee: BRL 22 per day
  • Pet fee: BRL 68.25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:00 AM to 10:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Santo André have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hilton Garden Inn Santo André pet-friendly?

Yes, Hilton Garden Inn Santo André allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 68.25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for BRL 22 per day.

What time is check-in at Hilton Garden Inn Santo André?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn Santo André?

Check-out is at noon.

Where is Hilton Garden Inn Santo André located?

Situated in Santo André, this hotel is 2.1 mi (3.3 km) from Shopping ABC and 2.1 mi (3.5 km) from Grand Plaza Shopping. Paco Municipal and São Paulo Zoo are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Santo André Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 303 out of 445 reviews
Rating 8 - Good. 81 out of 445 reviews
Rating 6 - Okay. 29 out of 445 reviews
Rating 4 - Poor. 14 out of 445 reviews
Rating 2 - Terrible. 18 out of 445 reviews

Reviews

Verified review

10/10 Excellent

Sahara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love the view and the location, the staff was friendly
Stayed 7 nights in Sep 2024
Verified review

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
noisy room, but staff are very nice.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Flavia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel it’s nice. Great staff, very friendly. Mall right by the side, very conviniente. Great buffet breakfast.
Stayed 2 nights in Jul 2023
Verified review

6/10 Okay

Angelica

Yes
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
ok
Stayed 4 nights in Dec 2025
Verified review

4/10 Poor

SADEGH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff took more than half an hour to check us in
Stayed 1 night in May 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 6 nights in May 2024
Verified review

4/10 Poor

Fernando

Liked: Cleanliness, property conditions & facilities
Everything was excellent until the last day when we noticed my wife was missing a very expensive jeans from her luggage, whoever clean the room stole this from our luggage, I went to the front desk trying to find a manager to find out what was going on and surprised there wasn’t any manager around to handle this situation, very disappointed with all this, sadly because before they happened everything was perfect, Hilton has to check who did the room 1507 on Friday march 6th because that person stole from our belongings.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs to replace the beds. The beds squeezed and you can feel any movements while sleeping. The quick solve of putting a pillow top did not fix the issue.. only covered the problem superficially
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not the first time I stayed in this hotel. Even though it was Ok in a general sense, my wife and I got very much disappointed because the level of the breakfast dropped very much. We have always waited for the "tapiocas" (typical brazilian food) and also "omeletes" (sort of ellaborated scrambled egg) that were prepared at our request. We were given the excuse for not preparing it anymore because some custumers would ask for it and take it to eat later, during the day outside the hotel. Well, I am sure that only a minority would do that, but why punish everybody by the error of some customers? I wish the hotel reviewed their decision on this matter which makes all the difference
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Lais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom custo X beneficio, boa localização, excelente limpeza, bom café da manhã
Stayed 1 night in May 2026
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito limpo e organizado. Café da manhã com poucas opções.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi top voltaremos em breve.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospedagem agradável e aconchegante.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente experiência! Volto com ctz! Equipe top e agendiosa
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Adriana

Liked: Cleanliness
Disliked: Property conditions & facilities
Um barulho de carro, caminhão, moto... horrível! Janelas sem atiruido, tínhamos um compromisso e precisamos descansar, mas sem condições. Não voltaremos mais.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
Tudo ocorreu perfeitamente bem. Meu objetivo principal era curtir a piscina do hotel com minha esposa e pra isso foi tudo perfeito. Equipe otima desde o check-in ate o checkout. Bom café da manhã.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities
Tudo incrível
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Tarcisio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities
Tudo perfeito demais! Melhor estadia que ja tive
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

THAYNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi curta mas pude aproveitar o conforto, vale muito a pena
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

THALES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia no Hilton Garden Inn Santo André foi excelente! Gostei de absolutamente tudo no hotel. O quarto estava impecavelmente limpo, confortável e muito silencioso. A equipe foi extremamente atenciosa, sempre prestativa e educada. O café da manhã era delicioso, variado e com itens sempre frescos. No geral, foi uma estadia maravilhosa — superou minhas expectativas. Com certeza voltaria e recomendo para quem busca conforto, qualidade e bom atendimento.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Edison

Foi solicitado a NF e até o momento não foi enviado
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Matheus

Disliked: Property conditions & facilities
Dispenser dos Shampoo quebrados, não deu para usar durante nossa estadia, ainda bem que levamos aqui de casa. Algumas luzes do quarto estavam queimadas. Nós juntamos dinheiro para ter uma estadia, sabemos da qualidade do hotel...Era nosso aniversário de casamento, nas próximas comemorações passarei em outro Hotel e com certeza não indicarei mais esse hotel para ninguém.Nossa estadia não foi nada agradável.
Stayed 1 night in Nov 2025