See all properties

Grand Mercure São Paulo Pinheiros

Property class: 3.5

Choose dates to view prices

Photo gallery for Grand Mercure São Paulo Pinheiros

A modern high-rise building with a glass facade and multiple floors. - Grand Mercure São Paulo Pinheiros (São Paulo)
Unclassified image, 2 of 64, button - Grand Mercure São Paulo Pinheiros (São Paulo)
Unclassified image, 3 of 64, button - Grand Mercure São Paulo Pinheiros (São Paulo)
Unclassified image, 4 of 64, button - Grand Mercure São Paulo Pinheiros (São Paulo)
A hotel room with a large window offering a city view, a wooden desk, and a modern chair. - Grand Mercure São Paulo Pinheiros (São Paulo)
Located close to Shopping Eldorado and Paulista Avenue, Grand Mercure São Paulo Pinheiros provides dry cleaning/laundry services, a gym, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room

  • 25 sq m
  • Sleeps 3
  • Free WiFi

Room

  • 25 sq m
  • Sleeps 2
  • Free WiFi

Room

  • 30 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Accessible

Superior Room, 1 King Bed, Accessible | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a view of the city through a large window.

Luxury Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed with city view

Luxury Room, 1 King Bed with city view | Premium bedding, pillowtop beds, minibar, in-room safe

Luxury Room, 1 King Bed with city view

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a mirror, and a wall-mounted TV.

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed with city view

A modern hotel room with a bed, a desk, and a large window offering a city view.

Superior Room, 1 King Bed with city view

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Pinheiros, a neighborhood in São Paulo, is home to Grand Mercure São Paulo Pinheiros. Shopping Eldorado and Paulista Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit São Paulo Zoo. Looking to enjoy an event or a game while in town? See what's going on at Interlagos Race Track. Visit our São Paulo travel guide
Map
Av. Rebouças 2636, São Paulo, SP, 05402-400

What's nearby

  • A densely packed urban area with numerous high-rise buildings, a prominent sports field, and a clear view of the surrounding mountains.
    Brigadeiro Faria Lima Avenue
    8 min walk - 0.5 miles
  • A cityscape with high-rise buildings, a clear street, and a sunset sky.
    Oscar Freire Street
    6 min drive - 1.4 miles
  • Iguatemi Shopping Center
    16 min walk - 0.9 miles
  • Shopping Eldorado
    16 min walk - 0.9 miles
  • Batman's Alley
    19 min walk - 1.0 mile

Getting around

  • Fradique Coutinho Station
    4 min walk
  • Faria Lima Station
    12 min walk
  • São Paulo (CGH-Congonhas)
    20 min drive

Restaurants

  • Steak Bife Erick Jacquin
    1 min walk
  • Starbucks
    5 min walk
  • Espaço Unzō- K Pop Chicken & Tokyo Fry
    4 min walk
  • Rendez-Vous
    6 min walk
  • Tan Tan
    5 min walk

Similar properties

A rooftop terrace with a swimming pool, lounge chairs, and a glass-enclosed area.
Golden Tower Pinheiros by Fênix Hotéis
Pinheiros
  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 690 reviews
Golden Tower Pinheiros by Fênix Hotéis
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 55 for adults and BRL 55 for children
  • A restaurant

Things to do

  • Gym
  • Stereo

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note: This property has 220 volt outlets in guestrooms. Guests are recommended to bring plug adapters.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 150 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 55.00 for adults and BRL 55.00 for children
  • Valet parking fee: BRL 50.00 per day
  • Pet fee: BRL 150 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Grand Mercure São Paulo Pinheiros pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 150 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 50.00 per day.

What time is check-in at Grand Mercure São Paulo Pinheiros?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Mercure São Paulo Pinheiros?

Check-out is at noon.

Where is Grand Mercure São Paulo Pinheiros located?

Located in Pinheiros, this hotel is 0.9 mi (1.4 km) from Shopping Eldorado and within 3 mi (5 km) of Paulista Avenue and Ibirapuera Park. Hospital Sírio-Libanês and Worldwide Church of God's Power are also within 6 mi (10 km). Fradique Coutinho Station is only a 4-minute walk and Faria Lima Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Grand Mercure São Paulo Pinheiros Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 562 out of 796 reviews
Rating 8 - Good. 171 out of 796 reviews
Rating 6 - Okay. 37 out of 796 reviews
Rating 4 - Poor. 15 out of 796 reviews
Rating 2 - Terrible. 11 out of 796 reviews

Reviews

Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff, modern look and feel, restaurants nearby in easy walking distance
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel very clean,very good breakfast, very near the metro.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean and had all the right amenities. My only comment was that the gym is very small and was always full in the mornings.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff and nice rooms
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Lots of nice restaurants and bars within a safe walking distance, and easy access to edge metro.
Stayed 3 nights in Sep 2025
Verified review

6/10 Okay

Anirudh

Liked: Cleanliness
Room was clean but bathroom design and fixtures were quite old and need a refresh. Gym was adequate but smelled strongly of mold, and the treadmills are not well maintained. Location however was excellent.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large rooms, great space, lovely little gym, great breakfast options! Staff are fabulous!
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

William Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hilton Gardens Inn Rebouças. The staff were very friendly and the daily breakfast included was delicious! We found this location to be close to the metro and fairly central. We would stay here again in the future.
Stayed 8 nights in Jan 2025
Verified review

10/10 Excellent

Regina

Great hotel

Great customer service, Emanuele, Thaise, Gersio at the front desk are great! Service at the restaurant also great My favorite hotel in SP!
Stayed 5 nights in Sep 2023
Verified review

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good. Room doesn't have international outlets so bring an adapter. Water was offered once during the stay. Room was spacious. Lots of table space.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Luis Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was great and extremely helpful, especially with an item I forgot in my room after checking out. I came back to pick it up and they had it ready for me.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Lino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel in a safe and funky neighbourhood. 2 blocks from subway and several restaurants. I will come back.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Deepali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the staff is amazing, very clean and up to date property. Thank you.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Yorvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located, good vibes

Hotel is well located, personnel is friendly and courteous, very professional and warm. Now, why no coffee on the room? Give coffee to you guess
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional service
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Mylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful. The room was very clean and comfortable as well as modern. The staff were helpful. The breakfast buffet was Impressive (I got it included). The subway station is close by and there are a lot of dining options in that area.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice with a couple of things to improve.

Comfortable room and bed, well located, very nice breakfast buffet, good quality/price ratio. Only complaint is that the parking of the hotel is managed by a third party and it's not included in the rate, so you have to pay extra for it. Also, it would be nice if they would replace the courtesy little water bottles in the room every day, like they do in every other Hilton where I stayed.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Marcia

Liked: Property conditions & facilities
Disliked: Staff & service

Good overall

Room is good! Love the shower! Bed is great size but I was not crazy about mattress and bedding ! Nobody helped with luggage! Room very noise !
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Rama

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hello Hilton Team, I am writing to request an update on Case #266990621. On Tuesday, 03/24, I spoke with Charlotte and Kelsha for over 90 minutes regarding a significant hygiene and maintenance issue at the Hilton Garden Inn Rebouças Sao Paulo. Stay Details: Location: Hilton Garden Inn Rebouças Sao Paulo, Room 1015 Guest: Rama Shankar (Hilton Honors #227127116) Booking: Hotels.com Itinerary #72072378332757 The Issue: The plumbing in Room 1015 is unable to flush standard toilet paper or flushable wipes. Management claimed this is standard for Brazil; however, having stayed at multiple other properties in Rio and Sao Paulo this week, we know this is not the case. Being asked to bag soiled paper is unacceptable and does not meet Hilton’s global brand standards. Requested Actions: 1. Permanent Resolution: Please escalate this to the internal maintenance and leadership teams to ensure the plumbing at this property—specifically Room 1015—is brought up to Hilton’s international quality standards. 2. Compensation: Given the significant inconvenience and the $250/night rate paid, I am requesting a 2-night stay voucher valid at any Hilton property worldwide as a gesture of goodwill. As a loyal Diamond member for 10 years, I look forward to your prompt resolution of this matter. Best regards, Rama Shankar, MBA., 10-year X-Diamond – Current Silver Hilton Honors Member Location: Hilton Garden Inn Rebouças Sao Paulo, Room 1015
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Yingshun

Liked: Cleanliness, staff & service, property conditions & facilities
Bed and room was comfortable, has iron in the cupboard and liked that the room and wardrobe size was spacious with a very comfy lounge chair. I chose to upgrade to the "city view", while you do get the view, but notethat as its facing the main road, you can still hear the noise from the traffic (not too loud), so the room is not entirely soundproof even if the listing is described as much. Overall was still a comfortable stay in a good location, with a vibrant dining scene nearby and the subway was about a block away.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Lennert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast, comfortable beds, friendly staff
Stayed 5 nights in May 2026
Verified review

4/10 Poor

joe

Disliked: Cleanliness, amenities
This hotel shows amazing pictures only. My bathroom had moles on the wall of the shower area. Their lobby is tiny, so you can't meet anybody there.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

MARIA SUSANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Correct breakfast with NESPRESSO technology good variety of fruits, the juices don’t seem to be freshly squeezed but goods maybe with sugar , good variety of cakes but not of breads…great location , friendly staff, air conditioning on demand Iike I loved! This hotel s a good and affordable choice!!
Stayed 4 nights in Oct 2025
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, but the WiFi really is terrible. I tried everywhere in the hotel. Nothing worked to make a video call for work at 9-10am. Every morning. It was really bad. Breakfast was good. Staff was nice. Room was fine. Location is convenient and awesome. But do not plan on getting work done if you need WiFi. It’s just not dependable. That’s a major strike against a hotel in 2026.
Stayed 3 nights in Mar 2026