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Guest Urban – Hotel Design – Pinheiros

Property class: 3

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Photo gallery for Guest Urban – Hotel Design – Pinheiros

A room with a window featuring a black metal grid design, a wooden desk, a chair, and a shelf with rolled-up towels. - Guest Urban – Hotel Design – Pinheiros (São Paulo)
A courtyard with outdoor seating, steps leading to a building entrance, and greenery. - Guest Urban – Hotel Design – Pinheiros (São Paulo)
A room with a bed, a small table, and a window with a metal grid. - Guest Urban – Hotel Design – Pinheiros (São Paulo)
A modern interior with a wooden floor, a central table with a bowl and decorative items, and a staircase with a railing. - Guest Urban – Hotel Design – Pinheiros (São Paulo)
A room with a wooden parquet floor, a round table with a vase of flowers, and a brick wall with framed pictures. - Guest Urban – Hotel Design – Pinheiros (São Paulo)
Close to Rua Augusta and Oscar Freire Street, Guest Urban – Hotel Design – Pinheiros provides a free breakfast buffet, a terrace, and a garden. Free in-room WiFi is available to all guests, along with a hair salon and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Housekeeping

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Basic Double or Twin Room

A small, narrow room with a bed, a stone wall, a mounted TV, and a small table.

Basic Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

A wall-mounted metal shelf with a light bulb.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

A hotel room with a bed, a bedside table, a mirror, and a hanging clothes rack.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A bedroom with a bed, a TV mounted on the wall, a door leading outside, and a wall-mounted light fixture.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Double Room

A room with two single beds, a small table with a bottle and a container, and a hanging light fixture.

Comfort Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A bedroom with a bed, a small desk, a chair, and a window.

Deluxe Double or Twin Room

  • 13 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

A candle in a brown bottle and a green candle in a green container.

Deluxe Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Grand Double or Twin Room

A neatly made bed with rolled white towels.

Grand Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Luxury Double or Twin Room

A room with a high ceiling, exposed beams, and a white brick wall.

Luxury Double or Twin Room

  • 13 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Jardim Paulista, a neighborhood in São Paulo, is home to Guest Urban – Hotel Design – Pinheiros. Paulista Avenue and Oscar Freire Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Looking to enjoy an event or a game? See what's going on at Nubank Parque or Anhembi Convention Center. Visit our São Paulo travel guide
Map
Rua Lisboa, 493 Pinheiros, São Paulo, SP, 05413-000

What's nearby

  • A cityscape with high-rise buildings, a clear street, and a sunset sky.
    Oscar Freire Street
    13 min walk - 0.7 miles
  • A city street with tall modern buildings, palm trees, and a busy traffic scene.
    Paulista Avenue
    5 min drive - 1.1 miles
  • Batman's Alley
    13 min walk - 0.7 miles
  • Reboucas Convention Center
    19 min walk - 1.0 mile
  • Rua Augusta
    19 min walk - 1.0 mile

Getting around

  • Sao Paulo Hebraica-Reboucas Station
    6 min drive
  • Oscar Freire Station
    13 min walk
  • São Paulo (CGH-Congonhas)
    21 min drive

Restaurants

  • Metzi
    3 min walk
  • AJ M&M Pães e Doces
    3 min walk
  • Padaria CPL
    3 min walk
  • La Borratxeria Parrilla
    3 min walk
  • Ombra
    1 min walk

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  • Parking included
  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Bicycle rentals

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 2015

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Restaurant dining guides
  • Shared kitchen access

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Guest Urban – Hotel Design – Pinheiros pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Guest Urban – Hotel Design – Pinheiros doesn't offer parking.

What time is check-in at Guest Urban – Hotel Design – Pinheiros?

Check-in begins at 3:00 PM.

What time is check-out at Guest Urban – Hotel Design – Pinheiros?

Check-out is at noon.

Where is Guest Urban – Hotel Design – Pinheiros located?

Located in Jardim Paulista, this hotel is within 1 mi (2 km) of Oscar Freire Street and Rua Augusta. Paulista Avenue and Nubank Parque are also within 3 mi (5 km). Oscar Freire Station is 13 minutes by foot and Fradique Coutinho Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Guest Urban – Hotel Design – Pinheiros Reviews

8.0

Very Good

8.6

Cleanliness

9.0

Location

8.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 37 out of 125 reviews
Rating 8 - Good. 54 out of 125 reviews
Rating 6 - Okay. 23 out of 125 reviews
Rating 4 - Poor. 7 out of 125 reviews
Rating 2 - Terrible. 4 out of 125 reviews

Reviews

Verified review

10/10 Excellent

Sree Harsha

Liked: Cleanliness, staff & service, property conditions & facilities
Very chic. Very well maintained common space areas. Great service for breakfast. Super nice and friendly staff, very accommodative.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Joao Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like home

Amazing location. Close to restaurants, bars, and near a laundromat for extended stays. One of the best free breakfasts. Quiet courtyard and working space for business travelers. Hotel staff is very helpful and friendly. Secure. Outlet Adapters available for international travelers. I would definitely stay here again and recommend to other travelers.
Stayed 6 nights in Nov 2022
Verified review

4/10 Poor

Aline

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They described it as Hotel and I was thinking of a hotel service. I got there and realized it is a hostel… similar to a house on top of a hair salon. The night I stayed they had a party… I had planned to book and relax on a actual hotel not a hostel party house
Verified review

6/10 Okay

Fulvio

Liked: Cleanliness
Disliked: Staff & service
Personale assente. Check in remoto da citofono molto lento e frustrante.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Vinicius

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin péssimo. Não tem uma pessoa para abrir a porta e resolver. Ficam tentando fazer tudo digital mas não funciona direito. Perdi um tempão toda vez que queria sair ou entrar no hotel. Quarto com chão sujo e banheiro minúsculo. Não recomendo
Stayed 1 night in May 2025
Verified review

6/10 Okay

Carlos

Liked: Staff & service
Incómodo para hacer el check in, el personal amable y colaborador, la habitación pequeña
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Bárbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei o hotel, super confortável. Cheguei à noite e fui atendida por um atendente remoto, foi bem tranquilo. Único problema foi o barulho de outros hóspedes no corredor que escutava tudo do quarto. Na sexta a noite chegaram batendo pé e conversando alto
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Maurício

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo!

Localização e serviços perfeitos! Nada a reparar. Recomendo!!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi super tranquila, a localização é ótima e o quarto aconchegante, sem luxos, mas bom pelo valor e pela localização. A única ressalva foi o café da manhã, que você pede e aí ele é preparado, acabamos pedindo algumas coisas que não vieram na entrega do mesmo, mas a acomodação em si, ótima.
Stayed 2 nights in Jul 2024
Verified review

6/10 Okay

monica

Liked: Cleanliness
Hay poca comida para el desayuno.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Top
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

gladius a

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Sem estacionamento - Diária cara para oferecido

O principal ponto benéfico é a localização. Contudo, essa localização sem estacionamento tornam muito difícil para quem está com carro, pois mesmo na rua, à noite, é muito difícil parar, e não há estacionamentos 24h a menos de 1 quarteirão. O quarto não tinha janela e não tinha espaço para trabalho, mas de resto é um bom hotel, limpo e um bom cafe da manhã. Contudo, o valor da diária não corresponde ao oferecido.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!

Muito bom o ambiente e estrutura. Acredito que o valor da diária estava alta neste dia. Mas voltaria ao local.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Verified traveler

Achei a localização do hotel agradável, mas achei o quarto bem pequeno, não há uma área que seja possível fazer qualquer trabalho, a água do banheiro era bem fraca, mas de maneira geral local ok. Achei um pouco caro pelo que é ofertado.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manhã delicioso. Confortável e limpo
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Pousada em Pinheiros. Condições ok. Ótimo local.

Boa acomodação, diferente de um hotel de rede, mais próxima de uma pousada. Localização ótima. Bom café da manhã. Não tem estacionamento, porém a rua é tranquila.
Stayed 1 night in Dec 2020
Verified review

4/10 Poor

terence

Liked: Cleanliness, property conditions & facilities, room comfort
Check-in e check-out o dono foi muito desagradável. Mal educado. Talvez porque foi com meu namorado... qualidade/preço não vale a pena
Stayed 1 night in Dec 2020
Verified review

6/10 Okay

Antônio Gustavo

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Razoável

Hotel legal, com atendimento personalizado. Quarto em que eu fiquei era pequeno e na porta tinha uma cortina que entrava o sol pela manhã. Também o quanto ficava ao lado da cozinha e dava para ouvir barulho. Limpeza ok e localização otima
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value Small Boutique Hotel

Small Boutique Hotel in a residential neighbourhood....but can't truly enjoy the neighbourhood since most places are closed due to carnival and national holidays.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel aconchegante e com uma equipe de staff muito simpática, educada e solicita. Eu realmente adorei o ambiente e a localização.
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

Carolina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Boa.

Local agradavel, limpo, café da manhã bom mas peca no atendimento. Extremanente formais ou notadamente trabalhando de má vontade. Só escapou um rapaz que foi atencioso.
Stayed 4 nights in Nov 2019
Verified review

6/10 Okay

Veronica

Liked: Cleanliness, property conditions & facilities
Property is well located in pleasant district, walking distance to Vila Madalena. Hotel patio is great, good breakfast (included). Cleanliness overall good. About there "urban design", great but a little cheap fix up, and need some maintenance. Young staff, very nice. But never saw owner or manager... My main issue, i check in for 3 nights, they told me (not ask) that i have to change room on the 3rd night. Never apologize. Like was normal i change room. I was not agree. Young kid at reception said will talk to manager. The day after another kid at reception, asked me again to change room. Said no. They insist, like was not a big deal... The next morning, they ask me again! Said no and like talk to manager. Never talk to manager but finally they agree im not changing room! Not professional at all. They overbooked, then make guess move room. Not right.
Stayed 3 nights in Oct 2019
Verified review

8/10 Good

felipe

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
PRÓS: localização ótima; o ambiente é bastante acolhedor; chuveiro com temperatura estável; café da manhã satisfatório; CONTRAS: banheiro com problemas no box (vaza água no banho); assisti à limpeza de um quarto recém desocupado, e a funcionária responsável não trocou toda a roupa de cama, apenas fronhas, colchas e cobertores, ficou tudo "arrumadinho", mas com um lençol "usado" cobrindo o colchão, isso é grave caso não tenha sido reparado em outro momento.
Stayed 3 nights in Sep 2019
Verified review

10/10 Excellent

Isadora Andrade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gostei

Os quartos são como na foto! O local é muito legal também. Mas o hotel não possui placa na rua, o que nos deixa um pouco perdidos e perguntando se é ali mesmo. O café da manhã é simples e sem muitas opções, achei ele justo. Cama deliciosa. Bem localizado. Os recepcionistas nem todos são dos mais simpáticos mas nos trataram com respeito. O banheiro é bem lindo, limpo... não é muito grande mas é o suficiente. A água para banho é uma delicia de quente, porendo regular tb.
Stayed 4 nights in Aug 2019