Entire apartment

Charlie Itaim

Choose dates to view prices

Where to?

Dates

May 2026

June 2026

Property amenity - Charlie Itaim (São Paulo)

Property entrance - Charlie Itaim (São Paulo)

Overview
Location
Prices
Amenities
Policies

Charlie Itaim provides amenities like laundry facilities and a gym. Stay connected with free in-room WiFi.

Very good

Popular amenities

Pool
Kitchen
Parking included
Free WiFi
Air conditioning
Laundry

Room options

Check availability for these dates

Tonight

Apr 22 - Apr 23

Tomorrow

Apr 23 - Apr 24

All rooms

1 bed

2 beds

Showing 2 of 2 rooms

Standard Studio, 1 Double Bed

40 sq m
1 bedroom
Sleeps 2
1 Double Bed

Standard Studio, 2 Twin Beds

40 sq m
1 bedroom
Sleeps 2
2 Twin Beds

About the neighborhood

Itaim Bibi, a neighborhood in São Paulo, is home to Charlie Itaim. Paulista Avenue and Avenida Engenheiro Luís Carlos Berrini are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ibirapuera Park. Check out an event or a game at Allianz Parque, and consider making time for São Paulo Zoo, a top attraction not to be missed. Visit our São Paulo travel guide

View more Apartments in Sao Paulo

R. João Cachoeira,1577, São Paulo, SP, 04535-015

What's nearby

Brigadeiro Faria Lima Avenue
9 min walk - 0.5 miles
Ibirapuera Park
13 min walk - 0.7 miles
Hospital e Maternidade São Luiz Unidade Itaim
6 min walk - 0.4 miles
Hospital Vila Nova Star
8 min walk - 0.5 miles
Shopping Vila Olimpia
16 min walk - 0.9 miles

Getting around

Sao Paulo Olympic Village Station
3 min drive
Moema Station
4 min drive
São Paulo (CGH-Congonhas)
14 min drive

Restaurants

Corrientes 348
3 min walk
Styllos Panificadora
3 min walk
Bárbaro
3 min walk
Yorokobi Sushi
2 min walk
Canelle Healthy Co.
4 min walk

About this property

Charlie Itaim

This smoke-free apartment building features an indoor pool, a fitness center, and laundry facilities. Self parking is free. Each apartment provides an LCD TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Free WiFi, an espresso maker, and free bottled water are among the other amenities available to guests.

Charlie Itaim offers 20 air-conditioned accommodations with espresso makers and complimentary bottled water. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels.

Recreational amenities at the apartment include an indoor pool and a fitness center.

Similar properties

Pool
Kitchen
Parking included
Free WiFi

Compare similar properties

Property amenities

Pool/Spa

Indoor pool

Internet

Available in the apartment: Free WiFi

Parking and transportation

Free self parking on site

Kitchen

Coffee/tea maker
Cookware, dishware, and utensils
Espresso maker
Full-sized refrigerator/freezer
Microwave
Stovetop

Bedrooms

Bedsheets provided
Hypo-allergenic bedding

Bathroom

1 private bathroom
Bathtub or shower
Shower
Towels provided

Entertainment

40-inch LCD TV with digital channels

Laundry

Laundry facilities

Comfort

Air conditioning

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

Elevator
Smoking not allowed

Services and conveniences

Free bottled water

Things to do

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

20 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Guests are recommended to download the property's whatsapp mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Charlie in Itaim

Charlie Itaim Apartment

Charlie Itaim São Paulo

Charlie Itaim Apartment São Paulo

Frequently asked questions

Does Charlie Itaim have a pool?

Yes, this property has an indoor pool.

Is Charlie Itaim pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Charlie Itaim?

Check-in start time: 3:00 PM; Check-in end time: 2:00 PM.

What time is check-out at Charlie Itaim?

Check-out is at 11:00 AM.

Where is Charlie Itaim located?

Located in Itaim Bibi, this apartment building is within 1 mi (2 km) of Brigadeiro Faria Lima Avenue and Ibirapuera Park. Paulista Avenue and Oscar Freire Street are also within 3 mi (5 km). Moema Station is 25 minutes by foot and Sao Paulo Olympic Village Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Ask a question

Charlie Itaim Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Amenities

7.6

Property conditions & facilities

Verified

8/10 Good

Jose

Feb 27, 2025

Liked: Room comfort, communication

Good cost benefit

Communication was ok, WhatsApp always replied. Garage door in&out done with msg on WhatsApp to open the gate. Location is perfect, cleaning could be better. Few issues with maintenance like water drain on the sink ( almost clogged) and water to fill the toilet bowl ( low pressure ). Nice facilities on the building. Overall I would recommend and would stay again in the future.

Stayed 6 nights in Feb 2025

Verified

2/10 Terrible

Sergio

Nov 7, 2025

Liked: Cleanliness, amenities

Disliked: Communication

Service sucks

Stayed 2 nights in Nov 2025

Verified

10/10 Excellent

Federico

Dec 22, 2024

Liked: Cleanliness, property conditions & facilities, communication

All was great

Stayed 3 nights in Oct 2024

Verified

2/10 Terrible

Fausto

Nov 23, 2025

Disliked: Cleanliness, room comfort, communication

Charlie Itaim always has the worst service out of all of Itaim. They only speak with you through WhatsApp and their attendants are rude and have no idea of what they are doing

Stayed 5 nights in Nov 2025

Verified

10/10 Excellent

Qin Hua

May 15, 2024

Liked: Cleanliness, property conditions & facilities, communication

Very nice

Stayed 20 nights in Apr 2024

Verified

10/10 Excellent

Qin Hua

May 15, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very nice

Stayed 12 nights in Apr 2024

Verified

2/10 Terrible

Verified traveler

May 19, 2024

Disliked: Communication

Very difficult check in

Decent place but terrible communication No front desk and very difficult and frustrating check in process

Stayed 5 nights in May 2024

Verified

4/10 Poor

Simon

May 8, 2025

Disliked: Cleanliness, amenities, property conditions & facilities, communication

This property is a joke! The property is dirty and the things broke around. Hot water didn’t work and toilet/bidet is not working. The property communication is broken, and when we reached out to the security team, they asked us to check and inspect the electrical panel, and then they offered us to use the SPA open showers and facilities instead.

Stayed 16 nights in Apr 2025

Verified

2/10 Terrible

Maria

Jan 18, 2024

Disliked: Property conditions & facilities, communication

DO NOT STAY HERE! It is NOT SAFE! They gave my door’s security code to a men that enter my room in the middle of the night. I would upload pictures if I could!! Do yourself a favor and don’t stay here!

Stayed 5 nights in Jan 2024

Verified

4/10 Poor

Rafael

Nov 11, 2024

Liked: Cleanliness, room comfort

Disliked: Communication

Automated horro

Horrible communication and service!! Everything is automated.. and is very difficult to communicate or express… I had to wait in the rain after I was lied there was no lobby.. hated everything about the automated system and this company

Stayed 3 nights in Nov 2024

Verified

4/10 Poor

B

Jul 18, 2025

Disliked: Cleanliness, room comfort, communication

Dirty and not well maintained.

We received no information for Check-in. The only contract number was a Whatsapp number answered by a robot. It was very dificult to manage to speak with a real person. In the meantime we were locked outside the apartment, not knowing what to do, at night. Once inside, the walls are not well maintained. It doesn’t look neat. The curtains are very dirty (picture attached), as well as the furniture (picture attached). The toilet seat was broken. For something in the area of Itaim Bibi, it’s sure disappointing and not worth what they charge. There wasn’t even a bottle of water in the fridge.

Stayed 1 night in Jul 2025

Verified

2/10 Terrible

Maria

Feb 2, 2024

Disliked: Cleanliness, amenities, property conditions & facilities, communication

I wouldn’t stay here again even if it was free! The locks are digital and the indoor lock does not work (I tried with 3 rooms from my family). I found out the lock doesn’t work because i woke up with A MAN IN MY ROOM IN THE MIDDLE OF THE NIGHT!!

Stayed 15 nights in Jan 2024

Verified

4/10 Poor

Fausto

May 2, 2025

Disliked: Room comfort, communication

Stay well away

Charlie Itaim is really going downhill. In the past 5 years I’ve stayed multiple times here and the service is going down and down and down. This time my bathroom didn't have a mirror, impossible to shave for example. But the mirror used to be there, it just was probably broken and never replaced. My room didn’t have WiFi working for 1 week, had to use a very slow connection from and adjoining room. The cutlery they provide you is less and less. You get 2 glasses, 2 forks, 2 knife’s, it’s so sad how they count the amount of stuff they provide in this way instead of taking care of providing good service. I will find a different accommodation for my next SP trip.

Stayed 5 nights in Apr 2025

Verified

4/10 Poor

Carolina

Feb 18, 2023

Liked: Cleanliness, room comfort

Disliked: Communication

Frustrating if you need any help

The place is pretty nice. I normally don't care about customer service BUT in their customer service is terrible. It's mostly a chat bot over WhatsApp. Hopefully, eventually a person answers and often isn't very helpful either. One of the problems was that my internet didn't work the whole time I was there (5 days). And I wasted quite a bit of time trying to talk with customer service to try to get help to get it fixed.

Stayed 5 nights in Feb 2023

Verified

2/10 Terrible

Fausto

May 1, 2023

Disliked: Cleanliness, room comfort, communication

Try somewhere else in flats, or even an Hotel

I've stayed in this building in the past in flats owned by a competitor of Charlie - they were called Casaí, and the service was 1000x better. Charlie is a bad service provider, when you book with them the only way you have to communicate is through Whatsapp message, they don't have a number you can call, you can't call through Whatsapp as well, only messages. They also never identify themselves in the chats, sometimes you can be lucky and find someone that is friendly, most times you will find someone that argues with you all the time. Location is great for however has business to do in Faria Lima, but the quality is going downhill. For example these flats used to have loads of pillows, they now only have 2; it used to have big sized garbage cans, now only have tiny bathroom ones; it used to have a proper amount of cutlery/glasses, now you get whatever wasn't yet broken. I hope someone quickly makes a competitor to Charlie so I can stay somewhere else.

Stayed 4 nights in Apr 2023

Verified

2/10 Terrible

Fausto

May 12, 2023

Disliked: Room comfort, communication

We need more flats in Itaim Bibi not by Charlie

These flats used to be managed by a different company and were wonderful in the past. Nowadays the only communication you get is through Whatsapp messages with staff that try to go out of their way to be horrible with you, and that won't care about 50% of your problems. My flat only had 1 pillow, I complained, they didn't bring any extra pillow. My flat wifi password didn't work, they didn't care at all, took them 4 days to come over to the flat to see the problem (fortunately I had reset the router and used the default wifi name and password); you want to do early check in? Who do you think you are? A customer that requires proper service? We don't operate with those kinds of people here! Want to do a late check out? You must be kidding, get out of the room! In this trip there were only 2 pillows in the bed; 1 small lousy pillow in the sofa; there was no extra blankets/duvets provided in case it gets cold; the outside area used to have 2 identical chairs and now you only get 1 (don't complain customer! I told you not to complain). So... the people that manage these flats should really be managing a rundown pension in some favela, and not managing what is a good building and flats that have a LOT of potential - that is the main problem, this could be great if it wasn't the service involved. I get anxious - in a bad way - when I stay here, thinking - how are they going to ruin my stay this time? God... dreadful...

Stayed 1 night in May 2023

Verified

4/10 Poor

Regina

Apr 2, 2026

Liked: Check-in

Disliked: Cleanliness

The apartments need a maintenance everything it’s poor condition furniture , faucets are damaged, my first 3 days was all about fixing something even the toilet flush valve was broken. The location fantastic but I’m not going back there.

Stayed 7 nights in Mar 2026

Verified

4/10 Poor

Valdeci

Jan 22, 2026

Disliked: Cleanliness, amenities

Quarto com cheiro de mofo e muito cheiro de cigarro, pias e limpeza muito mal feitas, muito ruim infelizmente, ja fiquei outras vezes mais esta esta pessimo

Stayed 1 night in Jan 2026

Verified