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Bristol Santo André Hotel

3.5 star property
Hotel with free breakfast, steps from Mayor Celso Daniel Park

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Photo gallery for Bristol Santo André Hotel

Free daily buffet breakfast
Reception
Superior Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk
Property grounds
Pet-friendly

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Room service
  • Housekeeping
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment Superior

1 bedroom, minibar, in-room safe, desk

Apartment Superior

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Deluxe

1 bedroom, minibar, in-room safe, desk

Double Room Deluxe

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Deluxe

1 bedroom, minibar, in-room safe, desk

Twin Room Deluxe

  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Avenida Industrial 885 - Terreo, Santo André, SP, 09080-510

What's nearby

  • Grand Plaza Shopping - 2 min walk - 0.1 miles
  • Mayor Celso Daniel Park - 2 min walk - 0.1 miles
  • Shopping ABC - 3 min drive - 1.8 miles
  • Ginasio Poliesportivo Cidade de Sao Bernardo Adib Moyses Dib - 6 min drive - 3.7 miles
  • São Paulo Expo - 15 min drive - 8.2 miles

Getting around

  • Tamanduatei Station - 11 min drive
  • Santo Andre-Prefieto Celso Daniel Station - 12 min walk
  • São Paulo (CGH-Congonhas) - 35 min drive

Restaurants

  • ‪Cruzeiro's Bar - ‬5 min walk
  • ‪Kopenhagen - ‬2 min walk
  • ‪Casa Bauducco - ‬5 min walk
  • ‪Camarada Camarão - ‬5 min walk
  • ‪Havanna Café - ‬6 min walk

About this property

Bristol Santo André Hotel

Hotel near Grand Plaza Shopping
Located close to Mayor Celso Daniel Park and Shopping ABC, Bristol Santo André Hotel provides a free breakfast buffet, a terrace, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also enjoy the following perks during your stay:
  • Valet parking (surcharge), express check-out, and free newspapers
  • Luggage storage, a computer station, and a front-desk safe
  • Smoke-free premises, an elevator, and meeting rooms
Room features
All 126 rooms boast comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (BRL 24 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 24.00 per day
  • Pet fee: BRL 80.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Mercure Santo Andre
Hotel Santo Andre
Mercure Santo Andre
Mercure Santo André Hotel Santo Andre
Hotel Mercure Santo Andre Brazil
Mercure Santo André Santo Andre
Mercure Santo André
Mercure Santo Andre Hotel

Frequently asked questions

Is Bristol Santo André Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 80.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Bristol Santo André Hotel?

Valet parking is available for BRL 24.00 per day. Limited spots are available.

What time is check-in at Bristol Santo André Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Bristol Santo André Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Bristol Santo André Hotel located?

Located in the heart of Santo André, this hotel is steps from Mayor Celso Daniel Park and Grand Plaza Shopping. Shopping ABC is 1.7 mi (2.8 km) away. Santo Andre-Prefieto Celso Daniel Station is 12 minutes by foot and Sao Paulo Prefeito Saladino Station is 14 minutes.

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Bristol Santo André Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 327 out of 410 reviews
Rating 8 - Good. 65 out of 410 reviews
Rating 6 - Okay. 12 out of 410 reviews
Rating 4 - Poor. 6 out of 410 reviews
Rating 2 - Terrible. 0 out of 410 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained, stuff very friendly.
Stayed 3 nights in Dec 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to mall and excellent service.
Stayed 9 nights in Aug 2024

10/10 Excellent

MARISA

It was wonderful!! I’ll be back certainly. Thank you 😊
Stayed 5 nights in Dec 2024

6/10 Okay

Marcos

Nothing unique…. The facilities are great, but Santo Andre overall isn’t safe !!
Stayed 1 night in Dec 2024

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 5 nights in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom shower floor in 401 could use some updates or heavy cleaning. The bath towels had an unusual smell. Otherwise lovely. Thank you
Stayed 1 night in Sep 2024

4/10 Poor

Tatiana

Very bad internet
Stayed 6 nights in May 2024

10/10 Excellent

Keli

Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

E a segunda vez que ficamos nesse hotel, e não temos o que reclamar. Ótimo atendimento desde o check-in. Única coisa que achei que talvez precisaria rever e o exaustor do banheiro que não estava funcionando.
Stayed 1 night in Mar 2025

10/10 Excellent

bruna

Stayed 1 night in Feb 2025

10/10 Excellent

Jose Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa, quarto amplo, televisão meio complicada, café da manhã muito bom, no geral fiquei satisfeito
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos Andre

Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos este hotel e frequentemente nos hospedamos no Bristol. Equipe gentil e prestativa.
Stayed 1 night in Feb 2025

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rafael

Stayed 1 night in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Robson

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

LUPERCIO

Stayed 2 nights in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

O quarto possui um tamanho muito bom, cama confortável e é muito silencioso. O café da manhã sempre delicioso A equipe de recepção é cordial e atenciosa. A localização é muito boa, próximo ao shopping e próximo a ótimos restaurantes. O hotel por todas suas qualidades se tornou nossa principal escolha de hospedagem.
Stayed 1 night in Feb 2025

8/10 Good

ANA CAROLINE COSTA SANTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eliane Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025