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Norte Palace Hotel

3.0 star property
Travelers find the perfect balance between relaxation and activity at this welcoming retreat with a refreshing pool and well-equipped fitness center

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Photo gallery for Norte Palace Hotel

Outdoor pool - Norte Palace Hotel (Sao Mateus)
Outdoor pool - Norte Palace Hotel (Sao Mateus)
Exterior - Norte Palace Hotel (Sao Mateus)
Standard Twin Room | Minibar, free WiFi - Norte Palace Hotel (Sao Mateus)
Free daily buffet breakfast - Norte Palace Hotel (Sao Mateus)
Norte Palace Hotel offers comfort and convenience with a hearty breakfast buffet and peaceful garden views. Guests can enjoy the sauna, outdoor pool, and get local tips from helpful staff. Practical amenities include in-room WiFi and laundry facilities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Minibar, free WiFi

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, free WiFi

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, free WiFi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Minibar, free WiFi

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Sao Mateus is home to Norte Palace Hotel. Igreja Matriz de Nossa Senhora da Conceicao and Farol da Barra are local landmarks, and the area's natural beauty can be seen at Parque Estadual de Itaunas and Praia de Guriri. Visit our Sao Mateus travel guide
Map
Av. Jones dos Santos Neves, 209, Sao Mateus, ES, 29930-015

What's nearby

  • Aerial view of Salvador da Bahia cityscape, Bahia, Brazil.; Shutterstock ID 436687270
    Farol da Barra
    37 min drive - 21.8 miles
  • Praia de Guriri
    21 min drive - 10.1 miles
  • Praia do Oitizeiro
    23 min drive - 10.7 miles
  • Praia Aldeia do Coco
    27 min drive - 12.8 miles
  • Praia do Caramujo
    31 min drive - 14.1 miles

Restaurants

  • Bombom Café
    4 min walk
  • Restaurante Robertinho
    5 min walk
  • Padaria Sabores
    4 min walk
  • Sushinami Temakeria
    5 min walk
  • Burger Mania
    3 min walk

About this property

Norte Palace Hotel

Property highlights
You can look forward to a free breakfast buffet, a garden, and laundry facilities at Norte Palace Hotel. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Barbecue grills, luggage storage, and a 24-hour front desk
  • Tour/ticket assistance, a banquet hall, and an elevator
Room features
All guestrooms at Norte Palace Hotel have comforts such as air conditioning, as well as amenities like free WiFi and minibars.
Extra amenities include:
  • Flat-screen TVs with satellite channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Norte Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Norte Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Norte Palace Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Norte Palace Hotel?

Check-out is at noon.

Where is Norte Palace Hotel located?

Situated in Sao Mateus, this hotel is within 12 mi (20 km) of Praia de Guriri, Praia do Oitizeiro, and Praia do Brejo Velho. Praia Aldeia do Coco and Praia do Caramujo are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Norte Palace Hotel Reviews

8.4

Very Good

8.4

Cleanliness

7.2

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 47 out of 94 reviews
Rating 8 - Good. 21 out of 94 reviews
Rating 6 - Okay. 18 out of 94 reviews
Rating 4 - Poor. 5 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

Reviews

Verified

10/10 Excellent

LARS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the city center.

I have stayed here before and, it is always a pleasant stay. The hotel also have a nice breakfast as well as a great lunch restaurant.
Stayed 7 nights in Jul 2024
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Sep 2025
Verified

8/10 Good

Alexandre

Liked: Staff & service
Disliked: Cleanliness
Ok
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Joshua

Disliked: Staff & service
The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Gerson

Liked: Cleanliness, amenities, property conditions & facilities
Excelente custo benefício
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sintia

Liked: Staff & service, amenities
Disliked: Cleanliness
Pelo valor, estava dentro do esperado , em questão de ser simples mais confortável. Algo que poderia melhorar, e a limpeza, o banheiro as paredes parecia que fazia tempo que não eram lavadas.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

CLEYDER MARCOS

Liked: Cleanliness, staff & service, amenities
Boa localização. Wi fi desejável.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sandra Cecilia

Liked: Cleanliness, property conditions & facilities, room comfort
Café da manhã simples e com funcionários mal humorados
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Jorge Dias

Liked: Cleanliness, staff & service, amenities
A cama de casal oferecida não estava confortável
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge Dias

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jordilton

Liked: Cleanliness, staff & service, amenities
Equipe prestativa
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Mariana

Liked: Cleanliness, staff & service
Hotel simples mas atendeu às necessidades. Equipe gentil. Café da manhã poderia ser melhor
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Sandra Cecilia

Disliked: Cleanliness
Boa localização. Mas a noite não dá para andar a pé.O quarto está limpo e confortável mas a coberta suja que foi trocada imediatamente após reclamação. O b as Mg eito está sujo e cheio de cabelo no chão e o vaso com um cheiro horrível que com uma limpeza resolveria.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luiz C S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim ar-condicionado top, quarto limpo, equipe excelente e o café da manhã ótimo.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opção certa na minha viagem
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Naira

Liked: Cleanliness, staff & service
A equipe atendeu muito bem, mas o café da manhã e o ar condicionado do quarto deixaram muito a desejar.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Djalma Bomfim

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Quarto velho, chuveiro ruim , cama ruim. Só a localização do hotel que é boa. Café da manhã melhor ir em uma padaria e fazer um lanche.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente limpo e cheiroso
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito e foi de fácil localização, limpo e com ar-condicionado top
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia com a minha mãe foi conchegante e tranquila.
Stayed 4 nights in Mar 2025
Verified

6/10 Okay

Jéssica

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Atendimento é o ponto alto

Achei o café da manhã com poucas opções e bem medianas no paladar, as instalações da academia bem ruins, não tem ventilador nem ar condicionado, além dos equipamentos estarem sem manutenção e chão sujo. O atendimento é o ponto alto, se mostrou excelente, me ajudaram em tudo o que precisei, a piscina também é boa. Sauna não cheguei a experimentar.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Jarbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a foto engana bem

na foto o café da manhã pareceu ter uma diversidade grande e não é bem assim
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

André Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otima localização

Hotel bem localizado, no centro da cidade, poucos minutos da praia de Guriri.
Stayed 5 nights in Dec 2024