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Norte Palace Hotel

3.0 star property
Hotel in Sao Mateus with free breakfast and a fitness center

Choose dates to view prices

Norte Palace Hotel offers comfort and convenience with a hearty breakfast buffet and peaceful garden views. Guests can enjoy the sauna, outdoor pool, and get local tips from helpful staff. Practical amenities include in-room WiFi and laundry facilities.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Gym
  • Parking included
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

1 bedroom, minibar, free WiFi

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, minibar, free WiFi

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, minibar, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, free WiFi

Standard Twin Room

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

1 bedroom, minibar, free WiFi

Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Av. Jones dos Santos Neves, 209, Sao Mateus, ES, 29930-015

What's nearby

  • Praia de Guriri - 15 min drive - 10.1 miles
  • Praia Aldeia do Coco - 23 min drive - 12.3 miles
  • Farol da Barra - 35 min drive - 21.4 miles
  • Praia de Guaxindiba - 35 min drive - 21.4 miles
  • Conceicao da Barra Beach - 35 min drive - 21.4 miles

Restaurants

  • ‪Mineiro Lanches - ‬3 min walk
  • ‪Restaurante Norte Palace - ‬3 min walk
  • ‪Restaurante Twister - ‬3 min walk
  • ‪Lanchonete Aryma's - ‬1 min walk
  • ‪Padaria Sabores - ‬4 min walk

About this property

Norte Palace Hotel

Property highlights
You can look forward to a free breakfast buffet, a garden, and laundry facilities at Norte Palace Hotel. For some rest and relaxation, visit the sauna or the steam room. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Smoke-free premises, luggage storage, and a banquet hall
  • A 24-hour front desk, tour/ticket assistance, and an elevator
Room features
All guestrooms at Norte Palace Hotel have comforts such as air conditioning, as well as amenities like free WiFi and minibars.
Extra amenities include:
  • Flat-screen TVs with satellite channels

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Go Inn São Mateus

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 204 reviews
Go Inn São Mateus

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Norte Palace Hotel Hotel
Norte Palace Hotel Sao Mateus
Norte Palace Hotel Hotel Sao Mateus

Frequently asked questions

Does Norte Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Norte Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Norte Palace Hotel?

Self parking is free at this property.

What time is check-in at Norte Palace Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Norte Palace Hotel?

Check-out is at noon.

Where is Norte Palace Hotel located?

Situated in Sao Mateus, this hotel is within 12 mi (20 km) of Praia de Guriri, Praia do Oitizeiro, and Praia do Brejo Velho. Praia Aldeia do Coco and Praia do Caramujo are also within 12 mi (20 km).

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Norte Palace Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 64 reviews
Rating 8 - Good. 14 out of 64 reviews
Rating 6 - Okay. 12 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito e foi de fácil localização, limpo e com ar-condicionado top
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia com a minha mãe foi conchegante e tranquila.
Stayed 4 nights in Mar 2025

6/10 Okay

Jéssica

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Atendimento é o ponto alto

Achei o café da manhã com poucas opções e bem medianas no paladar, as instalações da academia bem ruins, não tem ventilador nem ar condicionado, além dos equipamentos estarem sem manutenção e chão sujo. O atendimento é o ponto alto, se mostrou excelente, me ajudaram em tudo o que precisei, a piscina também é boa. Sauna não cheguei a experimentar.
Stayed 3 nights in Mar 2025

6/10 Okay

Jarbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a foto engana bem

na foto o café da manhã pareceu ter uma diversidade grande e não é bem assim
Stayed 1 night in Jan 2025

10/10 Excellent

André Luiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otima localização

Hotel bem localizado, no centro da cidade, poucos minutos da praia de Guriri.
Stayed 5 nights in Dec 2024

8/10 Good

Maria Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recepção foi extremamente simpática, compreensiva e atenciosa. Me ajudaram a levar as malas e corrigiram minha reserva. Meu quarto excelente!
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

Ideal para uma noite apenas.

O quarto fazia frente com uma rodovia. Para dormir o barulho atrapalha. O box vazou e alagou todo banheiro.
Stayed 1 night in Dec 2024

8/10 Good

Odair José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel, atendimento bom.As roupas de cama muito limpas. Única que não gostei,foi o barulho do ar condicionado da unidade externa.
Stayed 4 nights in Sep 2024

2/10 Terrible

Patrícia

Disliked: Cleanliness, staff & service, room comfort

Péssimo

Hotel sem estrutura alguma. Chegamos a noite e tivemos que subir com todaa bagagem de escada até a recepção visto que desligaram o elevador e não tinha quem ligasse. Café da manhã horrivel. O pão era dormido e murcho, café frio, ovo frio, molho de salsicha com aspecto ruim. Alegaram que o serviço era terceirizado... Mas o hotel não supervisiona a qualidade do serviço qie contrata??? É a primeira refeição do dia e o mínimo que se espera é cuidado. Péssima experiência!
Stayed 1 night in Sep 2024

10/10 Excellent

LARS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the city center.

I have stayed here before and, it is always a pleasant stay. The hotel also have a nice breakfast as well as a great lunch restaurant.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kaio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localização e com ótimo atendimento, além disso o hotel tem um café da manhã que é muito bom.
Stayed 2 nights in Apr 2024

6/10 Okay

Joshua

Disliked: Staff & service
The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book.
Stayed 2 nights in Mar 2024

10/10 Excellent

DEMIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor custo benefício

Hotel muito bom. Atendimento ótimo. Café da manhã incluído. Colchão bom. Chuveiro quente e ar-condicionado gelando e silencioso. Café da manhã honesto.
Stayed 1 night in Jan 2024

6/10 Okay

Addan

Liked: Cleanliness, staff & service
Razoável
Stayed 1 night in Feb 2023

2/10 Terrible

Raquel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com instalações muito antigas, dormimos com a luz acessa pois o quarto tinha muitos insetos. O pior de tudo foi o café da manhã, pão dormido, pratos quentes que estavam gelados e variedade nenhuma. Não recomendo
Stayed 1 night in Jan 2023

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários super educados e prestativos. Localidade ideal. O hotel, em geral, é muito bom.
Stayed 2 nights in Oct 2022

8/10 Good

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples, com boa localização, piscina e restaurante.
Stayed 1 night in Mar 2022

10/10 Excellent

Maria Aparecida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquila e ótima para descansar
Stayed 1 night in Jan 2022

6/10 Okay

Glauco

Liked: Cleanliness, staff & service, room comfort

Hotel razoável

Hotel relativamente simples, sem grandes luxos e com aspecto de leve descuido (pintura, jardinagem)
Stayed 4 nights in Jan 2022

10/10 Excellent

NATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Custo x Benefício.

Estive no hotel a mais ou menos uns 2 anos e é um hotel que cumpre a sua promessa, limpo, organizado e com um valor que poderia ser um pouquinho melhor... Classifico então como bom para pessoas que queiram uma boa localização (Centro de São Mateus - ES).
Stayed 1 night in Nov 2021

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities

Informe-se sobre a entrada do estacionamento.

Hotel mais simples, com café da manhã justo e opção de restaurante nas dependências. Acesso ao estacionamento não é simples, convém ligar para eles antes de chegar, para nao precisar dar algumas voltas extras no quarteirão.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel, confortável e muito limpo. Café da manhã bem diversificado.
Stayed 6 nights in Nov 2020

2/10 Terrible

Marilda, Belo Horizonte

Disliked: Staff & service, amenities, property conditions & facilities
Café da manhã horrível. Sujo, sem reposições e funcionários nada simpáticos
Stayed 3 nights in Oct 2020

8/10 Good

Ivanilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Stayed 1 night in Jun 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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