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Carmen Palace Hotel

3.0 star property
Travelers escape the urban bustle at this São Lourenço retreat where poolside relaxation meets steam room rejuvenation in a complete package

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Photo gallery for Carmen Palace Hotel

Outdoor pool - Carmen Palace Hotel (Sao Lourenco)
Superior Double or Twin Room | Park view - Carmen Palace Hotel (Sao Lourenco)
Rooftop terrace - Carmen Palace Hotel (Sao Lourenco)
View from property - Carmen Palace Hotel (Sao Lourenco)
Reception - Carmen Palace Hotel (Sao Lourenco)
Carmen Palace Hotel in downtown São Lourenço offers a breakfast buffet, rooftop terrace, and bar. Enjoy the outdoor pool or relax in the steam room. Amenities include free in-room WiFi, self-parking, and 24-hour front desk service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double or Twin Room, Non Smoking

Minibar, desk, blackout drapes, free WiFi

Standard Double or Twin Room, Non Smoking

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room, Non Smoking

Minibar, desk, blackout drapes, free WiFi

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in Sao Lourenco, Carmen Palace Hotel is in the city center. São Lourenço is another place to visit that comes recommended. Visit our Sao Lourenco travel guide
Map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000

What's nearby

  • São Lourenço
    1 min walk - 0.1 miles
  • Basilica of São Lourenço
    5 min walk - 0.3 miles
  • Sociedade Brasileira de Eubiose Museum
    6 min walk - 0.4 miles
  • Sao Lourenco Cable Car
    8 min walk - 0.5 miles
  • Trem das Aguas Scenic Railway
    11 min walk - 0.6 miles

Getting around

  • Conceição do Rio Verde Station
    38 min drive

Restaurants

  • Exclusivo Bar e Restaurante
    1 min walk
  • Galeria Comercial Joao Lage
    1 min walk
  • Agostini Pizzas
    2 min walk
  • Circuito das Cervejas
    1 min walk
  • Ki Beleza
    2 min walk

About this property

Carmen Palace Hotel

Hotel near São Lourenço
You can look forward to a free breakfast buffet, a rooftop terrace, and a bar at Carmen Palace Hotel. For some rest and relaxation, visit the steam room. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance, a TV in the lobby, and a 24-hour front desk
  • Smoke-free premises
Room features
All 81 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 32-cm LCD TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Carmen Palace Hotel have a pool?

Yes, this property has an outdoor pool.

Is Carmen Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Carmen Palace Hotel?

Check-in begins at noon.

What time is check-out at Carmen Palace Hotel?

Check-out is at 10:00 AM.

Where is Carmen Palace Hotel located?

Situated in Sao Lourenco, this hotel is steps from São Lourenço.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Carmen Palace Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 208 out of 381 reviews
Rating 8 - Good. 111 out of 381 reviews
Rating 6 - Okay. 48 out of 381 reviews
Rating 4 - Poor. 13 out of 381 reviews
Rating 2 - Terrible. 1 out of 381 reviews

Reviews

Verified

10/10 Excellent

Dyrlayne

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcia dias nogueira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Anderci

Disliked: Cleanliness, amenities, property conditions & facilities
Achei péssimo as condições do Hotel,quarto sujo,toalhas sujas,cama cheia de cabelos. Café da manhã péssimo,nada do que falam é verdade,sem opções. Falo isso por frequentar a cidade a quase 20 anos,os Hotéis que ficamos são muito melhores em geral. Quis hospedar neste Hotel para conhecer,julgamos o livro pela capa. Não hospedaremos mais e nem recomendaremos.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Tudo estava muito bom.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Mariana

Liked: Cleanliness, staff & service, amenities
equipe atenciosa e ótima localização.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Luis Otavio

Liked: Staff & service
O quarto estava adequado e o hotel é muito bem localizado. A equipe é bastante gentil.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, amenities
Equipe de atendentes super educados e prestativos, limexa do quarto boa, cafe da manhã bom. A unica oportunidade de melhoria seria colocar sacos de lixo na lixeira fo banheiro , principalmente para evitar problemas para equipes de limpeza alem de ser mais higiênico.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities
Ótimo hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

FERNANDO LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo café da manhã. Equipe de funcionários extremamente atenciosa.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom, quarto limpo, aconchegante espaçoso. A cama muito confortável. Os funcionários agradáveis! Excelente estadia.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

LEA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom café da manhã, com frutas, queijos, presunto, pães, parte de biscoito e bolo, ovos mexidos, sucos, leite, café. Quarto amplo, cama de casal, sabonetes e shampoo. Bom wifi. Ficamos num quarto 211, bem silencioso. Check in e check out muito rápido. O hotel Carmen fica em frente ao parque e ao lado da rua com muitos bares e lojas. Voltaremos em breve
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim, tudo excelente! A única sugestão era o cliente da pensão completa ou não ter acesso se fosse interessante participar da noite do show de sexta e sábado! Não vejo necessidade de ser cobrada taxa a mais! Seria um prêmio por ter escolhido o seu hotel no meio de tantos ali. Olha São Lourenço está de parabéns da quantidade e qualidade de hotéis. Temos sempre visitado essa cidade. E vemos a variedade de hotéis maravilhosos que vcs tem. Essa ida grátis ao Show do Guanabara seria um diferencial. Então mais Parabéns pelo seu hotel. Adoramos e voltaremos! E indicamos vcs. Somos do Rio de Janeiro.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Antonio Macelo

Liked: Cleanliness, staff & service, amenities
Equipe muito simpática. Amei o por do sol na piscina, muito lindo
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente localização, funcionários atenciosos, bom café da manhã. Único ponto que poderia melhorar um pouco são as roupas de camas. Muito curtas e sem elástico, saem o tempo todo.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa, todos os funcionários muito educados e simpáticos. Hotel nota 10, quero voltar outra vez.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Maxilene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza excelente do Hotel, equipe de funcionários muito boa e simpática e sempre prontos para ajudar e outro ponto é a localização que é no Centro, perto de tudo.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, amenities
O hotel é maravilhoso 😍
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Cleiton

Liked: Cleanliness, staff & service, amenities
Foi incrivel, super recomendo, equipe gentil e bem preparada, quarto espaçoso e lindo... só elegios.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
O quarto bom mas a cama de solteiro muito pequena.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Fernando Eduardo

Disliked: Property conditions & facilities, room comfort
O café da manhã o café estava muito fraco . Os quartos limpos , mas os travesseiros são finos e a TV deveria ser smart . O sistema de chaves do quarto muito ruim ,pois quando entra a noite fica tudo no escuro .
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Osvaldina Eliose

Liked: Cleanliness, staff & service, amenities
Equipe educada e atenciosa, quarto confortável, com móveis novos e limpos, equipe da limpeza nota 10 prestaram um ótimo serviço .
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

CUSTODIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manhã bom , mas podia ser melhor. os quartos sempre muito limpo e troca das toalhas todos os dias. a equipe de funcionários muitos gentis e prestativos. ar condicionado funcionando plenamente.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Quarto bem grande, limpeza, recepção os colaboradores bem respetivos estucados, estacionamento muito bom.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã excelente. Tv digital não funcionou. Vaso sanitário entupido. Climatização
Stayed 3 nights in Jan 2026
Verified

8/10 Good

marcela

A equipe foi muito gentil (todos eles)! O quarto era muito limpo; a vista do quarto era maravilhosa; o café
Stayed 7 nights in Dec 2025