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Carmen Palace Hotel

3.0 star property
Travelers escape the urban bustle at this São Lourenço retreat where poolside relaxation meets steam room rejuvenation in a complete package

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Photo gallery for Carmen Palace Hotel

Outdoor pool - Carmen Palace Hotel (Sao Lourenco)
Rooftop terrace - Carmen Palace Hotel (Sao Lourenco)
Reception - Carmen Palace Hotel (Sao Lourenco)
View from property - Carmen Palace Hotel (Sao Lourenco)
Superior Double or Twin Room | Park view - Carmen Palace Hotel (Sao Lourenco)
Carmen Palace Hotel in downtown São Lourenço offers a breakfast buffet, rooftop terrace, and bar. Enjoy the outdoor pool or relax in the steam room. Amenities include free in-room WiFi, self-parking, and 24-hour front desk service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double or Twin Room, Non Smoking

Minibar, desk, blackout drapes, free WiFi

Standard Double or Twin Room, Non Smoking

9.2 out of 10
Wonderful
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Minibar, desk, blackout drapes, free WiFi

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Located in Sao Lourenco, Carmen Palace Hotel is in the city center. São Lourenço is another place to visit that comes recommended. Visit our Sao Lourenco travel guide
Map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000

What's nearby

  • São Lourenço
    1 min walk - 0.1 miles
  • Basilica of São Lourenço
    5 min walk - 0.3 miles
  • Sociedade Brasileira de Eubiose Museum
    6 min walk - 0.4 miles
  • Sao Lourenco Cable Car
    8 min walk - 0.5 miles
  • Trem das Aguas Scenic Railway
    11 min walk - 0.6 miles

Getting around

  • Conceição do Rio Verde Station
    38 min drive

Restaurants

  • Exclusivo Bar e Restaurante
    1 min walk
  • Agostini Pizzas
    2 min walk
  • Circuito das Cervejas
    1 min walk
  • Tião Tião Café & Gelato
    1 min walk
  • Ki Beleza
    2 min walk

About this property

Carmen Palace Hotel

Hotel near São Lourenço
You can look forward to a free breakfast buffet, a rooftop terrace, and a bar at Carmen Palace Hotel. For some rest and relaxation, visit the steam room. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A TV in the lobby, a 24-hour front desk, and tour/ticket assistance
  • Smoke-free premises
Room features
All 81 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 32-cm LCD TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

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  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 491 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco

Frequently asked questions

Does Carmen Palace Hotel have a pool?

Yes, this property has an outdoor pool.

Is Carmen Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Carmen Palace Hotel?

Check-in begins at noon.

What time is check-out at Carmen Palace Hotel?

Check-out is at 10:00 AM.

Where is Carmen Palace Hotel located?

Situated in Sao Lourenco, this hotel is steps from São Lourenço.

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Reviews

Carmen Palace Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 190 out of 345 reviews
Rating 8 - Good. 98 out of 345 reviews
Rating 6 - Okay. 45 out of 345 reviews
Rating 4 - Poor. 11 out of 345 reviews
Rating 2 - Terrible. 1 out of 345 reviews

Reviews

10/10 Excellent

Ronaldo Jose Vieira

Liked: Cleanliness, staff & service, amenities
Excelente, São muitos atenciosos.
Stayed 3 nights in Nov 2025

10/10 Excellent

HERNANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
o atendimento foi excelente quartos limpos confortaveis muito boa a estadia
Stayed 2 nights in Nov 2025

6/10 Okay

José Reinaldo Faury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã deixou muito a desejar, sem muitas opções, qualidade dos produtos alguns não estavam bons
Stayed 1 night in Oct 2025

10/10 Excellent

Cezar Romero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima

Tudo muito bom. O quarto enorme, fora do normal. Localização excelente, de frente para o parque. Enfim, eleito nosso hotel preferido em Sao Lourenco.
Stayed 1 night in Oct 2025

10/10 Excellent

HELENICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo. Funcionarios atentos ,e simpaticos.muito bem localizado .Todo comercio nos arredores . E vista linda para o Parque das Aguas . Ar condionado bom mas nao foi preciso . Quarto muito bem arejado
Stayed 3 nights in Sep 2025

6/10 Okay

Ana Paula

Liked: Staff & service
Disliked: Cleanliness
Hotel muito bem localizado, equipe da recepção muito simpática Porém a limpeza deixa a desejar, banheiro não foi limpo durante os dias em que ficamos e mta poeira no chão
Stayed 2 nights in Sep 2025

8/10 Good

SERGIO HENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SÃO LOURENÇO ENCANTADORA

O hotel encontra-se em frente ao Parque das Águas, muito bem localizado. O café da manhã é simples, mas não deixa a desejar. Há várias opções de sucos, pães, biscoitos e bolos. Os quartos são limpos. Nos arredores há várias opções de restaurantes e de comércio local.
Stayed 3 nights in Sep 2025

6/10 Okay

Evandro

Liked: Staff & service
Hotel bem localizado. Simples e sem muito luxo. Café da manhã bom.
Stayed 4 nights in Aug 2025

6/10 Okay

MARCOS

Liked: Staff & service
Disliked: Room comfort

Nota 5/10

Hotel antigo, porém reformado. Bom atendimento. Café da manhã poderia ser melhor. Boa diversidade de itens, mas poderia melhor no sabor (bolos e doces). Chuveiro elétrico. O sistema de abertura do quarto precisa ser melhorado. Após entrar no quarto - com abertura de chave convencional-, o sistema elétrico é acionado somente com a inserção da tag, ou seja, para trancar o quarto internamente não há iluminação. Sem a lanterna do celular, pode-se tornar uma experiência um tanto complicada. Isto pode ser facilmente sanado.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities

Agradavel

Agradavel, limpeza e serviço OK, cafe da manha muito bom
Stayed 1 night in Jun 2025

6/10 Okay

Fatima A

Liked: Cleanliness, staff & service
Localização incrível Os quartos precisam de renovaçao
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente localização e ótimo atendimento

Hotel muito bem localizado, em frente ao Parque das Águas. Quarto grande e confortável. Café da manhã bom, com várias opções de bolos, frutas e pães. Nem precisa retirar o carro da garagem, já que o hotel está a alguns passos do calçadão , onde possui bons restaurantes, cafeterias e lojas . Também existe um supermercado na rua paralela ao hotel .
Stayed 3 nights in Jun 2025

8/10 Good

ADRIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização e limpeza, café da manhã excelente
Stayed 3 nights in Jun 2025

6/10 Okay

CARLOS H DE

Razoável pelo preço que paguei.
Stayed 1 night in May 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia ótima. Dessa vez a limpeza do refeitório deixou a desejar. E quando fomos fazer o e checkout achamos a receptividade bem fria com os hóspedes. São mais atenciosos para com grupos ( excursões). Com tudo isso ainda continuamos dando Preferência para o Carmem Palace Hotel. O importante é demonstramos cordialmente e um ótimo astral a todos que estão prontos para nos atender . Foram momentos agradáveis que passamos em São Lourenço.
Stayed 5 nights in May 2025

6/10 Okay

DELIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi rasoavel, não tinha toalha de banho, no café pedi um ovo frito me foi negado lamentável porque o hotel é ótimo
Stayed 1 night in Jun 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom o Carmem hotel, já fiquei lá outras vezes, Parabéns ao funcionário Clélio.
Stayed 2 nights in May 2025

10/10 Excellent

Miriam F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem localizado, bonito, arquitetura interessante, quartos amplos, aquecimento de água excelente. Limpo e bem iluminado. Funcionários atenciosos e gentis. Garagem ampla e de fácil acesso. Café da manhã com muitos itens mas nada muito saboroso, poderia ser melhor. Terraço muito agradável com excelente vista do parque das águas.
Stayed 2 nights in May 2025

10/10 Excellent

Cristiane Batista de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos muito, ótima localização e o café da manhã é excelente.
Stayed 1 night in May 2025

10/10 Excellent

Valeria

Liked: Cleanliness, amenities, property conditions & facilities
Quarto espaçoso e excelente localização
Stayed 11 nights in May 2025

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FALTA DE ATENCAO COM PESSOAS IDOSAS

Ninguem nos ajudou para levar as malas do carro para o quarto e do quarto para o carro
Stayed 4 nights in May 2025

8/10 Good

Sandra Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom atendimento! Café da manhã variado. Roupa de cama e banho não condiz com o nivel do hotel. Bem depreciável. Atendentes muito simpáticos e prestativos.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Valor da diária incompatível com toalhas de banho

Eu já havia me hospedado nesse hotel. Me surpreendeu a qualidade das toalhas de banho, de rosto e também do piso. Fotografei somente a toalha de rosto muito gasta. Infelizmente não estou conseguindo enviar.
Stayed 1 night in May 2025

10/10 Excellent

Roberto R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Em frente à entrada do Parque das águas

Confortável, café da manhã bem completo, esquina com o centrinho onde estão os bares e restaurantes, e em frente ao parque das águas.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

Podia ser melhor.

"A minha estadia foi razoável, com alguns pontos que poderiam ser melhorados. O café da manhã ficou aquém das minhas expectativas, tanto em variedade quanto em qualidade. Além disso, senti falta de cortinas blackout no quarto, o que acabou interferindo na qualidade do sono, logo ao chegar detectei a lampada do toalete queimada e o controle remoto nao funcionava pois as pilhas estavam sem carga. Resumindo o custo beneficio nao compensa pelo que oferece, o ponto positivo e a localizacao.
Stayed 2 nights in May 2025