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Carmen Palace Hotel

3.0 star property
Hotel with free breakfast, steps from São Lourenço

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Photo gallery for Carmen Palace Hotel

Outdoor pool
Reception
Rooftop terrace
View from property
Superior Double or Twin Room | Park view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Breakfast included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Triple Room, Non Smoking

Minibar, desk, blackout drapes, free WiFi

Standard Triple Room, Non Smoking

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Minibar
Satellite channels
Wardrobe or closet
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room, Non Smoking

Minibar, desk, blackout drapes, free WiFi

Standard Double or Twin Room, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Minibar
Satellite channels
Wardrobe or closet
Desk
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000

What's nearby

  • São Lourenço - 1 min walk - 0.0 miles
  • Basilica of São Lourenço - 5 min walk - 0.3 miles
  • Sociedade Brasileira de Eubiose Museum - 6 min walk - 0.4 miles
  • Sao Lourenco Cable Car - 8 min walk - 0.5 miles
  • Trem das Aguas Scenic Railway - 11 min walk - 0.6 miles

Getting around

  • Conceição do Rio Verde Station - 38 min drive

Restaurants

  • ‪Circuito das Cervejas - ‬1 min walk
  • ‪Calçadão de São Lourenço - ‬1 min walk
  • ‪Ki Beleza - ‬2 min walk
  • ‪Agostini Pizzas e Massas - ‬2 min walk
  • ‪Soberanno - ‬1 min walk

About this property

Carmen Palace Hotel

Hotel near São Lourenço
You can look forward to a free breakfast buffet, a rooftop terrace, and a bar at Carmen Palace Hotel. For some rest and relaxation, visit the steam room. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Tour/ticket assistance, a TV in the lobby, and a 24-hour front desk
  • Smoke-free premises
Room features
All 81 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • 32-cm LCD TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco

Frequently asked questions

Does Carmen Palace Hotel have a pool?

Yes, this property has an outdoor pool.

Is Carmen Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carmen Palace Hotel?

Self parking is free at this property.

What time is check-in at Carmen Palace Hotel?

Check-in begins at noon.

What time is check-out at Carmen Palace Hotel?

Check-out is at 10:00 AM.

Where is Carmen Palace Hotel located?

Situated in Sao Lourenco, this hotel is steps from São Lourenço.

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Carmen Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 279 reviews
Rating 8 - Good. 83 out of 279 reviews
Rating 6 - Okay. 34 out of 279 reviews
Rating 4 - Poor. 10 out of 279 reviews
Rating 2 - Terrible. 1 out of 279 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Valeria

Liked: Cleanliness, amenities, property conditions & facilities
Quarto espaçoso e excelente localização
Stayed 11 nights in May 2025

10/10 Excellent

Cezar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia excelente

O hotel precisa consertar os mostradores de posicionamento dos elevadores quando estamos do lado de fora e acionamos os mesmos. Eles não indicam se os elevadores estão subindo ou descendo.
Stayed 4 nights in Mar 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Zorilda

Stayed 2 nights in Feb 2025

8/10 Good

Carlos L

Liked: Cleanliness, staff & service, property conditions & facilities
Boa, quarto amplo, chuveiro com problema, mas resolvido prontamente quando reclamei. Unico inconveniente foi o ar condicionado, muito barulhento e fraco.
Stayed 1 night in Feb 2025

10/10 Excellent

BRUNA DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto e banheiro espaçoso. Área da piscina ótima. Só o colchão que eu acho que deveria ter uma capa nele. Lençol ficava saindo por não ser de elástico. E parecia que tinha ácaros andando no corpo da gente na HR de dormir. Cama está precisando de uma lavagem do colchão. Café da manhã simples , para um hotel tão bem visto.
Stayed 1 night in Feb 2025

10/10 Excellent

Adriene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Perfeito, tudo muito limpo e organizado, me senti em casa pela hospitalidade.
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Percivanio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

òtimo

foi otimo, atendimento 10, tudo muito bom!
Stayed 1 night in Feb 2025

10/10 Excellent

Ralpho pereira quilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Iara

Liked: Staff & service, property conditions & facilities, room comfort

Recome

Gostei muito, atendimento excelente, bom café da manhã, quartos confortáveis com tudo funcionando. Apenas o banheiro não estava adequadamente limpo, o box encrostado e com muito cheiro de mofo.
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jan 2025

8/10 Good

PAULO ROBERTO

Liked: Cleanliness, staff & service, room comfort
O hotel é novo, tem quartos bem espaçosos, mas precisa de reforma, tudo simples. A televisão é muito pequena e sem muitos canais. Os funcionários são muito educados e prestativos. A piscina também é boa.
Stayed 3 nights in Jan 2025

6/10 Okay

Maria Silvana

Liked: Cleanliness, staff & service

Estadia razoável!

As toalhas de rosto e banho e o piso do banheiro eram muito velhos, desgastados; o quarto possue frigobar, mas vazio; o hotel não dispõe de serviço de quarto bem como de restaurante para pedidos caso o hóspede não deseje sair.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucimara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

claudio

Disliked: Property conditions & facilities, room comfort
Hotel bom, mas precisa melhorar, o café da manhã, a TV do quarto não tinha smart, e os canais não satisfatório.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Fabio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não volto mais ! Muito ruim !

Hotel necessitando melhorias imediatas. Ar condicionado do quarto que fiquei não funcionava, e estava um dia de extremo calor. O líder do turno me sugeriu uma troca de quarto mediante a pagamento de R$ 80,00. Não aceitei, e fui trocado após discutir com o Sr Roberto. O quarto onde me colocaram tinha ar condicionado split, diferente do quarto anterior, e tbm não refrigerava o ambiente. Porta da sacada com puxador caindo e não tem como trancar, caso seja necessário por segurança se tiver uma criança. Área de café da manhã com muitos pardais voando e vindo até a mesa. Sensação de falta de higiene completa. Localização boa, porém prefiro ficar mais longe e ser melhor tratado.
Stayed 1 night in Jan 2025

8/10 Good

Lucia Helena

Liked: Staff & service
Quarto bastante simples e café da manhã que poderia melhorar.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passeio de casal

Hotel limpo e tudo novo. Recepção mega educados. Piscina limpa. Voltaremos mais vezes.
Stayed 2 nights in Jan 2025

10/10 Excellent

João Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Stayed 5 nights in Jan 2025

10/10 Excellent

Joelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa experiência

Sempre é uma boa experiência a hospedagem no Carmen Palace. Sempre q vou a cidade procuro me hospedar lá. Melhor localização da cidade.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elialdo José Mattos de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024