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Café Palace Hotel

Property class: 3

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Photo gallery for Café Palace Hotel

An outdoor café with round wooden tables and metal chairs, surrounded by glass walls and large windows overlooking a garden with pink flowers and green plants. - Café Palace Hotel (Tres Pontas)
A pool with water cascading down steps, surrounded by green plants and a brick wall. - Café Palace Hotel (Tres Pontas)
A buffet with various food and drink options, including fruits, juices, and a selection of cheeses. - Café Palace Hotel (Tres Pontas)
A small waterfall in a garden with rocks and plants. - Café Palace Hotel (Tres Pontas)
A rooftop pool with a blue mosaic design, surrounded by outdoor seating and potted plants. - Café Palace Hotel (Tres Pontas)
Consider a stay at Café Palace Hotel and take advantage of a free breakfast buffet, a poolside bar, and a rooftop terrace. Take some time to relax at the onsite spa. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for SUÍTE SUPER LUXO

A bedroom with a bed, a ceiling fan, a window with curtains, a bedside table, and a nightstand.

SUÍTE SUPER LUXO

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed
  • Free wired internet

View all photos for Suíte (Master)

A hotel room with two single beds, each with a brown patterned bedspread and matching pillows. There is a wall-mounted air conditioning unit and a framed artwork above the beds.

Suíte (Master)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 Twin Bed
  • Free wired internet

View all photos for SUÍTE CAFÉ TOPÁZIO

A bedroom with a bed, bedside tables, a desk, a mirror, and an air conditioning unit.

SUÍTE CAFÉ TOPÁZIO

  • Harbor view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for SUÍTE EXECUTIVA

A hotel room with two beds, a ceiling fan, a desk with a phone, a mirror, and a door leading to a bathroom.

SUÍTE EXECUTIVA

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for SUÍTES ESPECIAIS

A bedroom with a large bed, a wooden headboard, and a view through sheer curtains.

SUÍTES ESPECIAIS

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard

A bedroom with a wooden floor, a bed with white linens, a nightstand, a ceiling fan, and a window with curtains.

Standard

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

About the neighborhood

Tres Pontas is home to Café Palace Hotel. The area's natural beauty can be seen at Furnas Lake and Jose de Rezende Pavia Park, while Coffee Museum and Capitol Theater are cultural highlights. Visit our Tres Pontas travel guide
Map
Av. Nilson José Viléla, 1380, Esperança, Tres Pontas, MG, 37190-000

What's nearby

  • Coffee Museum
    10 min drive - 6.7 miles
  • Via Café Garden
    35 min drive - 22.9 miles
  • Furnas Lake
    35 min drive - 17.0 miles
  • Jose de Rezende Pavia Park
    36 min drive - 22.1 miles
  • Capitol Theater
    36 min drive - 22.1 miles

Getting around

  • Espera Station
    40 min drive
  • Varginha (VAG-Major-Brigadeiro Trompowsky)
    31 min drive

Restaurants

  • Cafeteria Cocatrel
    17 min walk
  • Tonel - Restaurante e Choperia
    9 min walk
  • Restaurante e Churrascaria Gaúcho
    9 min walk
  • Bar da Mina
    18 min walk
  • Restaurante Gaúcho
    9 min walk

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Laundry
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: BRL 10 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Does Café Palace Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Café Palace Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Café Palace Hotel?

Check-in begins at 2 PM.

What time is check-out at Café Palace Hotel?

Check-out is at noon.

Where is Café Palace Hotel located?

Situated in Tres Pontas, this spa hotel is 5.1 mi (8.2 km) from Coffee Museum and within 20 mi (32 km) of Furnas Lake and Jose de Rezende Pavia Park. Capitol Theater and Faculdade Cenecista de Varginha are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Café Palace Hotel Reviews

6.8

7.2

Cleanliness

7.6

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 7 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 4 out of 25 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Funcionarios ok, nao posso reclamar mas poderiam ser mais atenciosos. Acomodaçao horrivel, mal cheiro, sujo, serviço de limpeza restrito, banheiro com manutençao ruim, vazo solto, travesseiros sujos com manchas. Café da manha ambiente sujo, bixo no cereal e frutas. Hotel sem elevador rampa horrivel para deficientes. Nao poderia se classificar como 3 estrelas.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
PÉSSIMO! Minha experiência no Café Palace Hotel foi bastante DECEPCIONANTE e abaixo do esperado em aspectos básicos de conforto, manutenção e higiene. O chuveiro apresentava grande oscilação de temperatura, tornando o banho desconfortável, e a banheira do quarto simplesmente não funcionou durante toda a estadia, apesar de ser um dos diferenciais do quarto escolhido. (Suite 6). Além disso, o acesso à banheira é extremamente perigoso, sem barras de apoio ou qualquer estrutura adequada de segurança. O isolamento acústico também é muito ruim: as paredes são tão finas que é possível ouvir claramente conversas, televisão e movimentações dos quartos vizinhos, comprometendo totalmente o descanso. Outro ponto desagradável foram os barulhos constantes vindos do forro do quarto, sugerindo a presença de animais como pombas ou morcegos. A higiene também deixou a desejar, especialmente no ralo da pia, que apresentava sujeira acumulada. Tive ainda uma crise alérgica logo ao entrar no quarto, o que me fez questionar a higienização das roupas de cama. A internet era lenta e instável, e a televisão não possuía canais abertos, apenas aplicativos que exigiam login pessoal. No geral, foi uma experiência frustrante e incompatível com o padrão esperado de hospedagem.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

quarto impecavel
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort
Razoável. Tinha uma barata no box. Suco de melancia com gosto de cebola. Toalhas de banho finas e pequenas.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento e café da manhã - UP

Excelente recepção! Quarto padrão para o propósito do passeio. Café da manhã realmente muito bom.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção em Três Pontas

Lugar super aconchegante, atendimento muito hospitaleiro, o café da manhã e o jantar sensacionais
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Insatisfeito...

Boa noite! Fiquei hospedado por duas noites no hotel, quarto e muito bem o ventilador de teto não refresca nada o ambiente... Hotel junta as camas de solteiro pra fazer cama de casa, isso fica muito desconfortável pois fica um buraco no meio da cama, zero conforto na hora de dormir... Café da manhã e bom, já vi melhores... Custo benefício e muito caro pelo desconforto na hora de descansar pelo motivo da cama... Não voltaria a me hospedar nesse hotel....
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar silencioso e aconchegante.

Ambiente muito limpo e um bom atendimento. Roupas de camas cheirosas e quarto com cheiro de limpeza. O quarto é simples mas aconchegante. Vi os comentários falando super bem do café da manhã mas não acordamos a tempo pois chegamos de madrugada. Lugar silencioso e bem iluminado. Com certeza, se eu precisar ficar hospedado em Três Pontas, darei preferência para esse hotel.
Stayed 1 night in Apr 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recepcionista sem preparo

Tivemos problema com a recepcionista, a mesma viu nós entrando diversas vz e mesmo já sabendo que existia uma outra reserva minha, em momento algum ela nos disse algo, só então ela veio querer cobrar diferença de valor entre quartos, na qual não havia essa diferença.
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Tudo Muito bom porém...

Atendimento excelente, quarto muito confortável, a parte da limpeza deixa um pouco a desejar
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ATENDIMENTO DE PRIMEIRA

Fizemos a reserva de ultima hora e tivemos um atendimento e suporte do Hotel inigualável. Foi tudo perfeito e voltaremos todas as vezes que passarmos por Tres Pontas - MG
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

Acessibilidade

A localização é boa e o hotel em si, apesar de ser uma construção antiga e sem muito luxo, é adequada. O café da manhã é muito bom, porém deixou a desejar o fato de ter ficado no terceiro andar e não possuir elevador (crítico). O estacionamento também é precário em piso de terra e sem organização e não tem ninguém para ajudar a carregar as bagagens.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Liked: Staff & service

Boa opção em Três Pontas

Boa opção em Três Pontas para quem está a trabalho.Equipe atenciosa e prestativa. Meu quarto tinha um problema com a porta do banheiro que devido a posição dificultava a passagem e o deslocamento dentro do banheiro. Café da manhã bem variado.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Staff & service
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Stayed 1 night in Dec 2022
Verified review

2/10 Terrible

Stayed 1 night in Oct 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Staff & service
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort