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Serra Alta Hotel

3.5 star property
Families splash in the indoor pool and explore the playground, all within walking distance of Pure Heart of Mary Church and convenient shopping

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Photo gallery for Serra Alta Hotel

Interior - Serra Alta Hotel (Sao Bento do Sul)
Garden - Serra Alta Hotel (Sao Bento do Sul)
Point of interest - Serra Alta Hotel (Sao Bento do Sul)
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers - Serra Alta Hotel (Sao Bento do Sul)
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers - Serra Alta Hotel (Sao Bento do Sul)
Serra Alta Hotel, near Pure Heart of Mary Church, offers a free breakfast buffet daily. Guests relax in the sauna and steam room, kids enjoy the playground and indoor pool. The on-site mall adds convenience, and Manacá Gastronomia serves international dishes with high-speed WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

View all photos for Deluxe Quadruple Room

Minibar, in-room safe, desk, free WiFi

Deluxe Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Premier Quadruple Room

Minibar, in-room safe, desk, free WiFi

Premier Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

Standard Room

  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Sao Bento do Sul Centro, a neighborhood in Sao Bento do Sul, Serra Alta Hotel is in a shopping district and near a boardwalk/promenade. Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church are two other places to visit that come recommended. Visit our Sao Bento do Sul travel guide
Map
Rua Paulo Muller, 250, Parque 23 de Setembro, Sao Bento do Sul, SC, 89280-370

What's nearby

  • Pure Heart of Mary Church
    8 min walk - 0.4 miles
  • Araucárias Circuit Section 1 Starting Point
    9 min walk - 0.5 miles
  • Sao Bento do Sul Municipal City Hall
    9 min walk - 0.5 miles
  • Centro Cultural Doutor Genésio Tureck
    11 min walk - 0.6 miles
  • Sao Bento do Sul Courthouse
    4 min drive - 1.5 miles

Getting around

  • Curitiba (CWB-Afonso Pena Intl.)
    174 min drive

Restaurants

  • Kako's Self Service
    7 min walk
  • Restaurante Da Vovó
    9 min walk
  • Emporio Do Sabor
    13 min walk
  • Naruto Sushi
    13 min walk
  • Escritório Bar & Grill
    8 min walk

About this property

Serra Alta Hotel

Family-friendly hotel near Sao Bento do Sul Municipal City Hall
Located close to Pure Heart of Mary Church, Serra Alta Hotel provides a free breakfast buffet, a shopping mall on site, and a garden. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Manacá Gastronomia, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a playground and a library.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sun loungers
  • Free self parking
  • An elevator, a TV in the lobby, and a banquet hall
  • Smoke-free premises, 3 meeting rooms, and a front-desk safe
Room features
All 72 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Showers and hair dryers
  • 32-inch LED TVs with premium channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ESPAÇO bar
  • Manacá Gastronomia

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2,303 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Serra Alta Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is Serra Alta Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Serra Alta Hotel?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Serra Alta Hotel?

Check-out is at noon.

Where is Serra Alta Hotel located?

This family-friendly Sao Bento do Sul hotel is located in a shopping district, within a 10-minute walk of Sao Bento do Sul Municipal City Hall and Pure Heart of Mary Church.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Serra Alta Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 292 out of 438 reviews
Rating 8 - Good. 120 out of 438 reviews
Rating 6 - Okay. 20 out of 438 reviews
Rating 4 - Poor. 4 out of 438 reviews
Rating 2 - Terrible. 2 out of 438 reviews

Reviews

Verified

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities
estava tudo otimo
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Ig Lacerda

Liked: Cleanliness, staff & service
Disliked: Amenities
Nos colocaram em um quarto inferior ao contratado. No check out deram desconto da diferença do quarto. Mas depois no cartão tiraram o desconto dado. Ouu seja, paguei um quarto e levei outro. Sendo o quarto
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, amenities
Estadia excelente.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Helio

Liked: Cleanliness, staff & service, amenities
A estrutura do hotel e as refeições são muito boas. A única ressalva foi a configuração do quarto, pois reservei um quarto de casal com vista da cidade e só havia quartos triplos, com cama de solteiro obstruindo sacada.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elisangela

Liked: Cleanliness, staff & service, amenities
O quarto estava muito bom, a equipe foi muito atenciosa e simpática.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jose Alexandre

Liked: Cleanliness, staff & service, amenities
Quarto bom tamanho, limpo e boa roupa de cama
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Quarto grande, arejado, limpo. Recepção prestativo e cordial. Restaurante: excelente atendimento, cardápio simple, porém satisfatório. Localização privilegiado.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Rodrigo w l

Liked: Cleanliness, staff & service, amenities
equipe e atendimento otimos. acomodações e governança impecáveis..... gostei muito....
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom, proporcionando lazer e conforto. Ambiente agradável, liberdade para usufluir do hotel, bom restaurante e preços adequados.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Rodrigo Luiz

Liked: Cleanliness, staff & service
Hotel muito antigo , muitas coisas a serem renovadas(móveis , infra, acabamentos ) piscina no dia que chegamos água estava verde com algas porém no dia que saímos já estava ok, café da manhã como havia somente uma pessoa de reposição faltava com frequência reposições . E nas foto aparece um que era para ser uma quadra de tênis porém faz anos q deixou de ser praticável conforme a foto
Quadra tênis
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto de bom tamanho, chuveiro otimo, cama confortável. Cafe da manga excelente. Atendimento do restaurante ótimo.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Juliana Aparecida

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Os quartos são limpos mas as áreas comuns deixam muito a desejar na limpeza, percebe-se uma falta de cuidado com os detalhes. Café da manhã e restaurante excelentes. Piscina estava sendo utilizada para aula de natação então tínhamos que ficar apenas em uma área da mesma ( muito desagradável).
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Igor

Liked: Staff & service
Ambiente, quarto, equipe.
Stayed 1 night in Dec 2025
Verified

8/10 Good

ANDRÉ

Liked: Cleanliness, staff & service, room comfort
J á foi muito melhor há uns anos atrás
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Pedro Batista Marques

Disliked: Cleanliness, property conditions & facilities
Cardápio é péssimo, teias de aranha no quarto, cheiro de bolor, piscina é destinada a alunos da cidade, quando entramos na piscina a instrutora fica informando que a prioridade é das crianças, internet é péssima, está assistindo filma,cai e não volta com tempo hábil... infelizmente, não voto mais e nem recomendo, pois na hora de pagar a conta, é horrível ver vários hospedes reclamando... é nos oferecido formulários para assentar a reclamação, com certeza é amassado e jogado fora... como disse, não voto mais e nem recomendo.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Carlos

Disliked: Staff & service
Cardápio sem excelências, o serviço, na manhã de hoje - 09/12, péssimo! Buffet incompleto, pratos vazios, faltando pães e frutas. A atendente manuseando pães com as mãos. Alertei para a situação, demonstrou na ter gostado.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paulo Rogério

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar agradável, atendimento excepcional, lugar lindo e comida impecável, vou voltar mais vezes, experiencia inesquecível.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ayrton

Liked: Cleanliness, staff & service, amenities
SIM.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

WILSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã sem reposição. Piscina excelente. Atendimento bom mas demorado no restaurante. Ótima estadia.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Andrea

Disliked: Staff & service, amenities
O quarto esta bom , os banheiros com mofo , equipe sem experiência, restaurante sem opções e mal atendimento. A piscina aquecida , que era o ponto forte do hotel , eles alugam para uma academias que divide o uso
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Quarto e piscina e equipe
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service
Muito bom
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Leandro

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Poderia ser melhor

O Hotel Serra Alta é muito bom, possui ótima estrutura e atendimento cordial, cafe da manha muito bom e cardápio do restaurante para lanche ou janta bem acessível (preco bom mesmo) alem de boas opções, mas infelizmente tivemos alguns problemas no quarto. Encontramos bastante mofo no box do banheiro, sinais de manutenções não realizadas e outras feitas de forma descuidada. Além disso, não havia controle remoto da TV, e a solução demorou mais do que deveria: primeiro enviaram alguém para procurar no quarto antes de providenciar um novo, o que acabou sendo inconveniente. Apesar desses pontos negativos, o hotel tem potencial e pode oferecer uma estadia excelente se houver mais atenção com os detalhes de manutenção e agilidade na resolução de problemas.
Stayed 1 night in Aug 2025