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Shangri-La Sanya

Property class: 5 and above

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Photo gallery for Shangri-La Sanya

A modern two-story house with a large outdoor swimming pool, outdoor seating, and a view of the landscape. - Shangri-La Sanya (Sanya)
Property video
A modern restaurant with a mix of indoor and outdoor seating, featuring a stone wall and hanging light fixtures. - Shangri-La Sanya (Sanya)
A spacious lobby with wooden flooring, comfortable seating, and large windows. - Shangri-La Sanya (Sanya)
A modern living room with a balcony overlooking a scenic view, a wicker chair, a sofa with cushions, and a coffee table with fruit and a teapot. - Shangri-La Sanya (Sanya)
Located close to Wuzihzhou Island Beach, Shangri-La Sanya provides a poolside bar, a terrace, and a coffee shop/cafe. Indulge in a body treatment, aromatherapy, and a facial at the onsite spa. The on-site international cuisine restaurant, Chuyi Wutai, offers breakfast, lunch, and dinner. Fitness classes and yoga classes are offered at the health club; other things to do include archery. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe King Room

A resort with multiple buildings, lush greenery, and a view of the ocean.

Deluxe King Room

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with two beds, a balcony with a view, a ceiling fan, and a television.

Deluxe Twin Room

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Premier Sea View King Room

A balcony with a view of the sea and a pool, two chairs, and a small table with a flower vase.

Premier Sea View King Room

  • Sea view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Sea View Twin Room

A balcony with a view of the sea and a pool, two chairs, and a small table with a flower vase.

Premier Sea View Twin Room

  • Sea view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Ocean Suite King

A spacious living area with a sofa, a coffee table, a TV, and a balcony with a view of trees.

Ocean Suite King

  • Sea view
  • 112 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Suite King

A modern living room with a balcony overlooking a scenic view, a wicker chair, a sofa with cushions, and a coffee table with fruit and a teapot.

Horizon Suite King

  • Garden view
  • 136 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Ocean Pool 2 Bedroom Villa - 2 Kings

A modern hotel room with a large bed, a TV, and a balcony with a view of greenery.

Ocean Pool 2 Bedroom Villa - 2 Kings

  • 302 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Horizon Club King Room

A hotel room with a large bed, a sofa, a small table, and a chair. There is a balcony with a view of the ocean.

Horizon Club King Room

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Club Twin Room

A hotel room with two beds, a desk, a chair, and a balcony with a view.

Horizon Club Twin Room

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon Seaview King Bed Room

A modern room with a dining table, chairs, a lamp, a large mirror, and a balcony with a view of a pool and greenery.

Horizon Seaview King Bed Room

  • Sea view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Pool Villa 1 King 2 Twin Bedroom

A modern hotel room with a large bed, a TV, and a balcony with a view of greenery.

Pool Villa 1 King 2 Twin Bedroom

  • 302 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Seaside Garden View King - 1 King

A balcony with two wicker chairs, a small round table with a vase of flowers, and a view of a cityscape and greenery.

Deluxe Seaside Garden View King - 1 King

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Seaside Garden View Twin - 2 Twins

A balcony with two wicker chairs, a small round table with a vase of flowers, and a view of a cityscape and greenery.

Deluxe Seaside Garden View Twin - 2 Twins

  • Garden view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Horizon, Room, 2 Twin Beds, Sea View

A hotel room with two beds, a balcony, a television, and a view of the ocean.

Horizon, Room, 2 Twin Beds, Sea View

  • Sea view
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Family Room (Questers)

A hotel room with a bed, a desk with a fruit bowl, a small table with a lamp, and a view of greenery outside.

Family Room (Questers)

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Horizon Premier Sea View 1 King

A balcony with two wicker chairs and a small table, overlooking a scenic ocean view with greenery and distant hills.

Horizon Premier Sea View 1 King

  • Sleeps 4
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located near the beach, Shangri-La Sanya is in Haitang District, a neighborhood in Sanya. Shenquangu Hot Spring Park and Qingshuiwan Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Wuzihzhou Island Beach and Yalong Bay. Yanoda Rainforest Cultural Tourism Zone and Haitang Bay are two other places to visit that come recommended. Visit our Sanya travel guide
Map
88 North Hai Tang Road, Sanya, Hainan, 572000

What's nearby

  • An aerial view of a coastal city with a prominent hotel, a river, and a beach.
    Haitang Bay
    23 min drive - 9.5 miles
  • China Duty Free Sanya Duty Free Shop
    3 min drive - 2.1 miles
  • Atlantis Water Park
    6 min drive - 0.7 miles
  • Shenlonggu Hot Spring Park
    13 min drive - 6.1 miles
  • Qingshuiwan Golf Club
    24 min drive - 16.0 miles

Getting around

  • Sanya (SYX-Phoenix Intl.)
    47 min drive

Restaurants

  • % Arabica
    4 min drive
  • Grand Café
    13 min walk
  • Netsu
    10 min walk
  • xi jia喜家（hongkong tea restaurant)
    13 min walk
  • Market
    3 min drive

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  • Spa
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9.0 out of 10, Wonderful, 243 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chinese Restaurant
  • Chuyi Wutai
  • Kon Tiki
  • Lobby Lounge
  • SEA

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Playground
  • Sauna
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (16,146 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Facials
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 10 AM to 10 PM
Parking height restrictions apply

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Shangri-La Sanya have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 10 AM–10 PM.

Is Shangri-La Sanya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Shangri-La Sanya?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Shangri-La Sanya?

Check-out is at noon.

Where is Shangri-La Sanya located?

Located by the sea, this family-friendly hotel is 2.1 mi (3.4 km) from Wuzihzhou Island Beach and 7 mi (11.3 km) from Shenquangu Hot Spring Park. Yalong Bay and Qingshuiwan Golf Club are also within 20 mi (32 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Sanya Reviews

7.8

Good

8.2

Cleanliness

7.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 43 reviews
Rating 8 - Good. 21 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 3 out of 43 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast is good.
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were nice and friendly, however, the hotel is old, all the supplies like towers, rooms, and in door supplies are supper old. The towers turn yellow but the hotel seems like they don’t have money to update. The room was terrible and smells bad.
Stayed 7 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities
Staff not well trained and very passive. Facilities are average compared with other hotel such as Atlantis
Stayed 3 nights in Aug 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
never go back
Stayed 7 nights in Mar 2024
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Incompetent staff, very poorly trained, from the person pouring coke and spilling it over my phone to restaurants not getting the order right several times - extremely disappointing compared to other Shangri-La properties.
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Liked: Cleanliness
not very good for me. no one help me take the luggage.
Stayed 1 night in Aug 2017
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Horizon club room which should have provided me with some executive experience. The room and the facilities are lovely, good quality toiletries. However, the horizon lounge was an utter disappointment. It was very crowded and people struggled to find space to eat. During breakfast time it was also very busy, the food was not replenished in time. Coffee machines are not easy to use, you had to to wait for a maneuver of staff which took a while. This hotel is great for families with young kids because of the well equipped indoor playground and the pool. However, it was hardly executive…
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
No
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

旅拍一般，儿童泳池很棒！

【旅拍服务】香格里拉的旅拍服务，拍摄的师傅比较一般，可能看我们没有买的意愿，拍摄不太有耐心。不如自己订旅拍。五星级酒店，建议选择合作商也选择服务意识强的，比较也代表着酒店。 【儿童活动】烘培活动名额有限，不抢没位置。儿童夏令营580一位，感觉活动比较单一，还需要改进。儿童乐园不错，空间大。 【儿童泳池】非常好，大滑梯很好玩。 【餐饮】早餐很丰富！ 总体来说，值得入住体验。
Stayed 4 nights in Jun 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Very nice stay with family good for children
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置处于海棠湾核心区，隔壁是亚特兰蒂斯，离免税店比较近。
Stayed 3 nights in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, clean, quiet , but sad the beach cannot swim. Hotel complex awesome and good food
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and well maintained. Beach is good for nice walk but waves are too strong for swimming. Complimentary breakfast was average, we expected something more. Many families with children so its probably a great resort to recommend, but if you prefer a little more quiet place, this may not be the first place I would suggest. Its a great resort though, we enjoyed our stay!
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We visit in Christmas holidays and have a great time. The bed is huge and also an extendable sofa. It is very nice for family with 2kids. All of us can sleep spaciously.
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super children friendly. They have activties catered for small and big kids. Had a small farm with rabbits, hamsters, peacocks. Had a small and big playroom ! Game zone with archades. Pool area with slides and fun shooting games. Restaurant food is quite expensive though. Quality is avearge. Anywhere , love this hotels if u have kids!
Stayed 3 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

休閒酒店， 適合帶小朋友的家庭

酒店是休閒式。 如果一家三口帶小孩竹，是非常推薦。
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
設施多樣化，適合家庭出遊，有小型水上樂園，有泳池，有私人沙灘，小朋友玩得很開心，如果酒店餐廳營業時間長一點會更好 酒店有一定歷史，廁所通風系統不是太好，房間插頭很難插，後來有位員工主動上房幫我們弄好，很贊，可惜忘了問他名字 大部份員工都熱情友善，Amy小姐更是熱情主動，看到我們有老人有小孩，主動幫忙提行李
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We like to spend a time in forest area. My son loves this place a lot.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff are nice except sometimes at the restaurant when they are busy. The cleanness of the public toilets is very good and landscaping also very good.
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的一次住宿体验

房间干净整洁，有大阳台，海涛，吊床，遥望蜈支洲，早餐丰盛。适合放松。
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing hotel and facilities. The staff were courteous and efficient. Beautiful beach and pool areas. The local area only has other resorts within 15 mins and no communal area to go to, otherwise a 9/10 hotel and thoroughly recommend
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good experience

Great location, nice hotel, great staff, great entertainment, restaurants so so.
Stayed 4 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
년식이 좀 됬지만 해변도 좋고 놀이방도 좋고 음식도 나쁘지 않네요 수영장도 괜찮고 방도 좋고 해변이 정말 좋아요
Stayed 3 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第二年来这家酒店度假了。典型的亲子酒店。度过了愉快了假期。
Stayed 1 night in Feb 2019