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Sanya Phoenix Waterside Gloria Resort

Property class: 4

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Photo gallery for Sanya Phoenix Waterside Gloria Resort

A high-rise hotel with multiple balconies, a swimming pool, and palm trees. - Sanya Phoenix Waterside Gloria Resort (Sanya)
A hotel room with a large bed, a sofa, a TV, and a table with two glasses of champagne. - Sanya Phoenix Waterside Gloria Resort (Sanya)
A spacious lobby with high ceilings, wooden pillars, and a polished floor. - Sanya Phoenix Waterside Gloria Resort (Sanya)
A modern hotel room with a large TV, a balcony with a city view, a dining area, and a cozy seating space. - Sanya Phoenix Waterside Gloria Resort (Sanya)
A spacious hotel dining area with multiple tables and chairs, a high ceiling with patterned lighting, and large windows offering a view of the outdoors. - Sanya Phoenix Waterside Gloria Resort (Sanya)
Consider a stay at Sanya Phoenix Waterside Gloria Resort and take advantage of a garden, dry cleaning/laundry services, and a gym. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a business center, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Basic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with two beds, a TV, a dining table with a martini glass, and a vase of flowers.

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

Business Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Executive Suite

A modern hotel room with a large TV, a balcony with a city view, a dining area, and a cozy seating space.

Executive Suite

  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Suite

A modern living room with a flat-screen TV, wooden furniture, a round coffee table, and a kitchen area with a sink and cabinets.

Superior Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Suite

A hotel room with a large bed, a sofa, a TV, and a table with two glasses of champagne.

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

About the neighborhood

Jiyang District, a neighborhood in Sanya, is home to Sanya Phoenix Waterside Gloria Resort. The area's natural beauty can be seen at Dadonghai Beach and Yalong Bay. Sanya Dream Water Park and Ganshiling Forest Park are also worth visiting. Visit our Sanya travel guide
Map
555 East of River Road, Sanya Bay, Sanya International Tourism Island, Sanya, 572000

What's nearby

  • A coastal cityscape with a sunset, featuring prominent skyscrapers and a marina with boats.
    Phoenix Island Sanya
    3 min drive - 1.6 miles
  • A bustling waterfront promenade with palm trees, a stone sign, and a view of the sea.
    Dadonghai Beach
    6 min drive - 3.0 miles
  • Pearl Mall
    16 min walk - 0.9 miles
  • Coconut Dream Corridor
    18 min walk - 1.0 mile
  • Sanya Bay
    2 min drive - 0.9 miles

Getting around

  • Sanya (SYX-Phoenix Intl.)
    29 min drive

Restaurants

  • Starbucks Reserve 星巴克臻选
    4 min walk
  • Lao Cheng Du Restaurant
    4 min walk
  • KFC 肯德基
    14 min walk
  • McDonald's (麦当劳)
    15 min walk
  • KFC 肯德基
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 80 to 100 per person
  • 2 restaurants

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage

More

  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 80 to 100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Sanya Phoenix Waterside Gloria Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sanya Phoenix Waterside Gloria Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sanya Phoenix Waterside Gloria Resort?

Check-in begins at 2 PM.

What time is check-out at Sanya Phoenix Waterside Gloria Resort?

Check-out is at noon.

Where is Sanya Phoenix Waterside Gloria Resort located?

Located in Jiyang District, this hotel is within 1 mi (2 km) of Pearl Mall, Coconut Dream Corridor, and Sanya Bay. Phoenix Island Sanya and Sanya International Shopping Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sanya Phoenix Waterside Gloria Resort Reviews

7.2

Good

7.2

Cleanliness

6.0

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge room and outside tub

Lovely pool area. Nepalese restaurant staff speak English and are very helpful. Breakfast buffet is large. Room was huge and nice balcony with large tub. Only few Kms to train station.
Stayed 2 nights in Dec 2017
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
酒店位置在小區，距離市中心點有點距離，雖然樓下也有公車無軌電車到，但是還是有點不便。樓下的商店食肆都不多，而且偏貴。我訂的雖然是最便宜的房型，但是房內殘舊冷氣不足，很難想像是四星酒店。不會再來了。
Stayed 3 nights in May 2019
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
五星級的酒店，我訂的是河景。大堂的感覺一般，然後進去的第一感覺只有稍微大一點，看到河景外，其他都讓我很失望。要不是我一次訂三天的行程，真想第二天退房。第一，開放式的廁所，如果同伴啦個稀巴爛就隔壁就聞到。第二，墻身發黴跟有蜘蛛網。感覺清潔不夠乾淨。第三，房間舊就算了，很多地方還黴黴爛爛的，看著就不舒服。價格便宜，就將就了。不過對不起5星酒店的擡頭啊~
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort atmosphere is good we like the vegetation the swimming pools magnificent for adults and children also close to the beach and entertainment areas.
Stayed 4 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
酒店位置很好，近三亞火車站，附近不乏食店，交通方便。酒店早餐不錯，有很多選擇。酒店的泳池也很好，花園也提供不錯的休息地方。
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

decent with amenities nearby

the exact location is way off from google maps. Do note that Google doesnt work in China unless you use VPN. We took a cab from the airport, however the driver did not understand English. The Mandarin translation for the hotel is 三亚凤凰水城凯莱度假酒店. Hope it helps for future visitors. Hotel room is decent, friendly and extremely helpful staff. They gave us directions to go to 南山寺, about an hours from the hotel by public bus. Downtown Sanya is about 20mins by public bus too.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

We had a great stay. The rooms were clean and had good space. The hotel has a very nice garden and pool area. A bit off from city center, but very easy acessible by bus and taxi (10 minutes). We will definitey recommend this hotel.
Stayed 4 nights in Nov 2018
Verified review

6/10 Okay

Disliked: Staff & service

No one knows English to communicate with..

No one knows English to communicate with.. The room that i got was not as good as shown in the pictures.. The air conditioner was not working and the staff who came to help me could not understand any English.. Never going to stay back in this hotel
Stayed 1 night in Apr 2018
Verified review

8/10 Good

Liked: Staff & service, room comfort
Good experience at this hotel on the first visit to Sanya. Helpful reception and service staff. The duty manager speaks English and was very helpful in changing my room (I was initially given a room with no mirror in the bathroom). In the room, two beds are put together to make a huge queen size bed. Suprsiginly comfortable! I enjoyed the views from the balcony. The hotel grounds, including the pool area, are clean, tidy and very well maintained. A few, what seems to be rather overpriced, restaurants and convenience stores in the lobby. Location is a little bit far to a grocery store and good restaurants, but you can taxi or take a local bus.
Stayed 7 nights in Jan 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2018