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Four Points by Sheraton Hainan, Sanya

Property class: 4

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Photo gallery for Four Points by Sheraton Hainan, Sanya

A high-rise hotel with balconies overlooking a beach and ocean. - Four Points by Sheraton Hainan, Sanya (Sanya)
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A balcony with a clear view of the beach and ocean, a bottle of liquor, and a glass on the table. - Four Points by Sheraton Hainan, Sanya (Sanya)
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A high-rise hotel with multiple balconies, a curved facade, and a view of a beach and cityscape. - Four Points by Sheraton Hainan, Sanya (Sanya)
Located close to Coconut Dream Corridor and Phoenix Island Sanya, Four Points by Sheraton Hainan, Sanya provides a rooftop terrace, a garden, and a playground. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Japanese cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed, Smoking, City View

A hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed, Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Smoking, City View

A hotel room with two beds, a TV, a desk, a chair, and a large window with a view of the sea.

Room, 2 Double Beds, Smoking, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Smoking, Ocean View

A hotel room with a large bed, a desk with a chair, a glass table, and a view of the sea through large windows.

Deluxe Room, 1 King Bed, Smoking, Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Smoking, Ocean View

A hotel room with two beds, a TV, a desk, a chair, and a large window with a view of the sea.

Deluxe Room, 2 Double Beds, Smoking, Ocean View

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Smoking, Ocean View (Balcony)

A hotel room with a large bed, a desk with a chair, a glass table, and a view of the sea through large windows.

Room, 1 King Bed, Smoking, Ocean View (Balcony)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Smoking, Ocean View

A hotel room with two beds, a TV, a desk, a chair, and a large window with a view of the sea.

Room, 2 Double Beds, Smoking, Ocean View

  • Ocean view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony

A hotel room with a large bed, a wooden headboard, a balcony with a view of the sea, a desk with a chair, and a small table with a lamp.

Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony

  • Ocean view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Ocean View (Balcony)

Family Suite, 2 Bedrooms, Ocean View (Balcony) | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite, 2 Bedrooms, Ocean View (Balcony)

  • Ocean view
  • 61 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Smoking, Ocean View (Balcony)

A hotel room with two beds, a TV, a desk, a chair, and a large window offering a city view.

Family Suite, 2 Bedrooms, Smoking, Ocean View (Balcony)

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Grand Suite, 1 King Bed, Smoking, Ocean View

A hotel room with a large bed, a TV, a desk with a glass top, and a view of the sea.

Grand Suite, 1 King Bed, Smoking, Ocean View

  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Smoking, Ocean View

A hotel room with a large bed, a desk with a lamp, a television, and a view of the ocean.

Suite, 1 King Bed, Smoking, Ocean View

  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Smoking, Ocean View

A hotel room with a bed, a sofa, a TV, and a view of the ocean.

Presidential Suite, 1 King Bed, Smoking, Ocean View

  • Ocean view
  • 210 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Ocean View, Corner

A hotel room with a bed, a glass table, a TV, and a view of the sea.

Room, 1 King Bed, Ocean View, Corner

  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a desk, a chair, and a TV.

Room, 1 King Bed, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, City View

A hotel room with two beds, a TV, a desk, a chair, and a large window with a view of the sea.

Room, 2 Double Beds, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Tianya District, a neighborhood in Sanya, Four Points by Sheraton Hainan, Sanya is in the entertainment district and by the ocean. The area's natural beauty can be seen at Coconut Dream Corridor and Sanya Bay. Phoenix Island Sanya and Dadong Sea are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing. Visit our Sanya travel guide
Map
No. 78 Sanya Bay Road, Sanya, Hainan, 572000

What's nearby

  • A coastal cityscape with a sunset, featuring prominent skyscrapers and a marina with boats.
    Phoenix Island Sanya
    3 min drive - 2.1 miles
  • A bustling waterfront promenade with palm trees, a stone sign, and a view of the sea.
    Dadonghai Beach
    8 min drive - 4.6 miles
  • Sanya Bay
    2 min walk - 0.1 miles
  • Coconut Dream Corridor
    2 min walk - 0.1 miles
  • Pearl Mall
    1 min drive - 1.0 mile

Getting around

  • Sanya (SYX-Phoenix Intl.)
    25 min drive

Restaurants

  • 咖啡时间西餐厅
    10 min walk
  • 行动书店
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 193 to 345 per person
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • China Spice
  • Eatery
  • Lobby Bar
  • Saika
  • The Lounge

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Free children's club
  • Outdoor tennis court
  • Playground

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Dining table
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 18,288 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 193 to 345 per person
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 11:00 PM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Four Points by Sheraton Hainan, Sanya have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–11:00 PM.

Is Four Points by Sheraton Hainan, Sanya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Four Points by Sheraton Hainan, Sanya?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Hainan, Sanya?

Check-out is at noon.

Where is Four Points by Sheraton Hainan, Sanya located?

This family-friendly Sanya hotel is located near the airport, within 2 mi (3 km) of Coconut Dream Corridor and Phoenix Island Sanya. Sanya Bay and Dadong Sea are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Hainan, Sanya Reviews

8.2

Very Good

8.4

Cleanliness

8.4

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 50 out of 128 reviews
Rating 8 - Good. 50 out of 128 reviews
Rating 6 - Okay. 18 out of 128 reviews
Rating 4 - Poor. 7 out of 128 reviews
Rating 2 - Terrible. 3 out of 128 reviews

Reviews

Verified review

10/10 Excellent

Marlene Constance

Liked: Cleanliness
Yes we had a very nice full ocean view breakfast was fresh and lots to choose from
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location on the beach, great amenities, good food options nearby.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff were very friendly, eager to assist with anything, many had phones with a translator app on hand. The restaurant had just been reopened, the buffet breakfast was excellent and again the staff were terrrific. I would definately stay there again and recommend it.
Stayed 14 nights in Nov 2025
Verified review

6/10 Okay

Damien

Liked: Amenities
Disliked: Cleanliness
Room was a bit worn down ( mold on wall ) and car honking noise doesn't stop and is very loud even from upper floors, bed was very hard ! Lobby was very nice and staff was helpful though and there is a lot to do nearby .
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

azim

Liked: Cleanliness, staff & service, amenities
I would like to appreciate Frances for making our stay very enjoyable. She helped us from the time we checked in, to the point of departure. Being our first time in China; she guided us extremely well. We will definitely stay at this hotel again
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Kiyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
many restaurants, shops are near by. Good fitness center and awesome Skybar. Very good cost performance.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Roland

Liked: Cleanliness, property conditions & facilities
Very friendly staff, very good service. Good breakfast variety. Pool was good. We would definitely recommend
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Elton Hugo

Liked: Cleanliness, amenities, property conditions & facilities
I love the window view. Best landscapes in the zone
Stayed 2 nights in May 2024
Verified review

8/10 Good

CHONG heng

Liked: Cleanliness, staff & service, room comfort
Decent location right opposite the beach. Convenient.
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location, need more chairs in pool area. Had a great ocean front view, but no chairs to sit on the balcony.
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

Gerald

Liked: Staff & service
Good location by the ocean. Great view. Breakfast buffet is lacking variety, but worth the extra cost. Rooms need to be updated. Hotel seems old
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, helpful staff

We appreciated the receptionist offering a late checkout due to our very late arrival. It was a great help! The room was comfortable. Breakfast was good but very busy.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service
Good location and staff. Definitely need more seating around the pool area. Also, need a no smoking floor!! Too many people smoking and making the air unacceptable
Stayed 6 nights in Apr 2024
Verified review

4/10 Poor

Eric Wai Luen

Can be improved!

The location is good as it is situated opposite the beach and quite accessible. The bathroom is designed more for couples as there is a clear window in front of the bathtub and the blind provided cannot fully obscure the view from the bedroom. For friends or siblings touring together, you may consider if this is acceptable. Also, the bathroom does not drain well as the floor is very wet after using the shower.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Ida

Liked: Cleanliness
I paid for a corner room, which according to hotels.com is more expensive, as the view is wider. Unfortunately the actual corner rooms have a limited angle for the view so that the room with the sea view are in fact more enjoyable. I kindly ask you to review the prices. I luckily got "upgraded" as checked in to a sea view room, meaning I got a room that would have been less expensive. This can be really annoying as customer and specially when dealing with a significant language barrier, as the staff only speaks limited english.
Stayed 3 nights in Sep 2024
Verified review

4/10 Poor

Mei Kuen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was bit old and dirty. No amenities around the area. The safebox was not working and one roll of toilet paper for 4 in a family suite. No privacy for setting of toilet, shower, bath tub and basin areas, they are all in one open area.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

YIN WING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located in city centre with a lot of things to eat and shop on the vicinity. A spectacular beach is just across the road. The room and hotel facilities are generally clean albeit a bit worn. Still highly recommended for someone looking for a convenient spot with a nearby spot.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Saher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should go there and stay to enjoy the atmosphere.
Stayed 7 nights in Nov 2024
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Receptive
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Felix

Liked: Cleanliness, staff & service
Property was good value for the money. Area was quite walkable and convenient. Only drawback for us was the long waits for hotel food when at the top floor lounge.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Srinivasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained place and easy access to everything. The staff were stand out. Very courteous, friendly and always there to help out. Special thanks to the guy at the front desk (sorry didn't get the name as I was in a rush) who helped above and beyond booking a didi when I had issues with my app on 23rd Dec at about 2pm. Much appreciated.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

ZAKHAR

Liked: Cleanliness, amenities
Staff almost doesn't speak English. Furniture could be repaired
Stayed 4 nights in Oct 2024
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

wifi super slow

wifi super slow
Stayed 1 night in Oct 2023