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Parque Balneário Hotel Santos by Castelo Itaipava

4.0 star property
Travelers soak up the sun by the outdoor pool or savor dinner at Origens-Mar restaurant with breathtaking views of Gonzaga Beach stretching before them

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Photo gallery for Parque Balneário Hotel Santos by Castelo Itaipava

Outdoor pool, sun loungers - Parque Balneário Hotel Santos by Castelo Itaipava (Santos)
Beach nearby - Parque Balneário Hotel Santos by Castelo Itaipava (Santos)
Breakfast area - Parque Balneário Hotel Santos by Castelo Itaipava (Santos)
Outdoor pool, sun loungers - Parque Balneário Hotel Santos by Castelo Itaipava (Santos)
Land view from property - Parque Balneário Hotel Santos by Castelo Itaipava (Santos)
Parque Balneário Hotel Santos by Castelo Itaipava offers a welcoming retreat in Gonzaga with an outdoor pool and sun loungers. Guests enjoy beach views at Origens-Mar restaurant or the poolside bar. Free WiFi and attentive staff impress visitors.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

8.6 out of 10
Excellent
(59 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • Partial sea view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Quadruple Room

9.0 out of 10
Wonderful
(25 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Quadruple Room

9.0 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Studio Suite

Presidential Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Studio Suite

  • 81 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, Parque Balneário Hotel Santos by Castelo Itaipava is in Gonzaga, a neighborhood in Santos. While the natural beauty of Gonzaga Beach and Pitangueiras Beach can be enjoyed by anyone, those looking for an activity can check out Santos Harbor. Santos Municipal Orchid Garden and Patricia Galvao Cultural Center are also worth visiting. Visit our Santos travel guide
Map
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003

What's nearby

  • Praia do Gonzaga, Santos
    Gonzaga Beach
    2 min walk - 0.1 miles
  • Panoramic view of a brazilian Paulista beach with a huge band of waterfront sand on beautiful day. Photo at Itarare beach, Sao Vicente city with the view to Jose Menino beach, at Santos SP city.
    José Menino Beach
    11 min walk - 0.6 miles
  • Shopping Parque Balneário
    1 min walk - 0.1 miles
  • Boqueirao Beach
    2 min walk - 0.1 miles
  • Miramar Shopping Center
    3 min walk - 0.2 miles

Getting around

  • Bernardino de Campos Station
    13 min walk
  • São Paulo (CGH-Congonhas)
    87 min drive

Restaurants

  • Café Santos
    2 min walk
  • Spoleto Parque Balneario
    2 min walk
  • Restaurante - Parque Balneário Hotel
    2 min walk
  • Beduíno
    2 min walk
  • Armazem Do Café
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Origens-Mar

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 99 per pet, per night
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 12 percent

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 40 per day
  • Pet fee: BRL 99 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Frequently asked questions

Does Parque Balneário Hotel Santos by Castelo Itaipava have a pool?

Yes, this property has an outdoor pool.

Is Parque Balneário Hotel Santos by Castelo Itaipava pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 99 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 40 per day.

What time is check-in at Parque Balneário Hotel Santos by Castelo Itaipava?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Parque Balneário Hotel Santos by Castelo Itaipava?

Check-out is at noon.

Where is Parque Balneário Hotel Santos by Castelo Itaipava located?

Located in Gonzaga, this hotel is steps from Gonzaga Beach, Flag Square, and Shopping Parque Balneário. Beach Edge Gardens and Boqueirao Beach are also within 5 minutes. Bernardino de Campos Station is 13 minutes by foot and Ana Costa Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Parque Balneário Hotel Santos by Castelo Itaipava Reviews

9.0

Wonderful

8.8

Cleanliness

8.4

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 641 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

Reviews

Verified

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , close to beach, eateries, shopping
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great staff and a great location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Debra

Liked: Cleanliness, amenities
Staff friendly n helpful. Convenience to beach great. Room size good only storage furniture was old n clean
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and very nice hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The Lobby was Beautiful, the staff was Friendly, Helpful. The room was spacious and accommodating. The Breakfast was a wide variety of foods, and delicious. The coffee was fabulous!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diamantina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the beach and with lots of shops and restaurants nearby.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ragda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and excellent service.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Nice location! Beautiful sunset from the pool deck!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was excellent and plentiful. Guilherme in the restaurant was a fantastic server/manager. Pool area & views of beach were beautiful. Conveniently attached to a shopping mall and walkable to many sights, restaurants and shops. Check-in was a bit chaotic and they told us they were unaware that cruise ship passengers would be checking out & in on that day - so they wer "not prepared". Rooms on lower floors dfinitely hear the street noise, especially overnight. Also, seemed odd to have a front desk staff member at a tourist hotel that only speaks Portuguese (no English she told us) which meant Google Translate to the rescue to inquire about when our room would be ready, etc.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Oscar

Liked: Amenities, property conditions & facilities
Excellent hotel. Very professional and courteous staff. Extremely clean. Breakfast was delicious. Highly recommend! I would stay again!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and effective staff. The dinner we had at the Hotel was outstanding.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and right on the beach and everything’s within walking distance. Would stay again!
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach view and very clean property. Would stay here again!
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
The facility needs renovations
Stayed 9 nights in May 2026
Verified

10/10 Excellent

ANDRE MARTIN

Liked: Staff & service
Excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
really good hotel
Stayed 1 night in Dec 2024
Verified

8/10 Good

Sheila

Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

It was a fine place to stay overnight before we left on a cruise
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Photos of property were misleading property was much older than photos showed. Expect charges for almost every amenity. For instance water to make your coffee is an additional charge.Low quality bedding linens and towels. Items left in the room from previous customers or guests for example balloons and rose petals. When we told the front desk that the jets in our tub were not working they politely said yes you are correct. When we asked if we could get them looked at they said no, they are just broken. When my wife and I come back we will be looking for an alternative hotel.
Stayed 4 nights in May 2026
Verified

8/10 Good

Abdelhadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beau
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Angelo

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is on a nice location, close to the beach and close to shops. I think this hotel in general can look into cleaniness and some renovation works. Breakfast is simple and small.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente !
Stayed 2 nights in May 2025
Verified

4/10 Poor

Rickard

Disliked: Cleanliness, staff & service, amenities
Arrogant personal
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Mar 2025