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Parque Balneário Hotel Santos by Castelo Itaipava

4.0 star property
Hotel with an outdoor pool, steps from Gonzaga Beach

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Photo gallery for Parque Balneário Hotel Santos by Castelo Itaipava

Outdoor pool, sun loungers
Presidential Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Outdoor pool, sun loungers
Presidential Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking available
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Presidential Studio Suite

Presidential Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Presidential Studio Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Separate bathtub and shower
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Studio Suite

Highlights

Private indoor hot tub
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Deep soaking bathtub
2 bathrooms
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Quadruple Room

Luxury Quadruple Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
In-room safe
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
In-room safe
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Luxury Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
In-room safe
  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003

What's nearby

  • Gonzaga Beach - 2 min walk - 0.1 miles
  • Boqueirao Beach - 2 min walk - 0.1 miles
  • José Menino Beach - 11 min walk - 0.6 miles
  • Ponta da Praia Beach - 4 min drive - 2.3 miles
  • Santos Harbor - 5 min drive - 2.9 miles

Getting around

  • Bernardino de Campos Station - 13 min walk
  • São Paulo (CGH-Congonhas) - 87 min drive

Restaurants

  • ‪Pandeló Café - ‬2 min walk
  • ‪Fast Grill - ‬3 min walk
  • ‪Barão Chopperia - ‬1 min walk
  • ‪Cadillac City Cafe - ‬3 min walk
  • ‪Brunella Confeitaria - ‬2 min walk

About this property

Parque Balneário Hotel Santos by Castelo Itaipava

Upscale hotel near Gonzaga Beach
Consider a stay at Parque Balneário Hotel Santos by Castelo Itaipava and take advantage of a poolside bar, a terrace, and dry cleaning/laundry services. Be sure to enjoy a meal at Origens-Mar, the on-site restaurant. Free WiFi in public areas is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Valet parking (surcharge), laundry services, and luggage storage
  • Smoke-free premises, a 24-hour front desk, and a front-desk safe
  • A banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 119 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like safes and minibars.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • LCD TVs with cable channels
  • Free infant beds, daily housekeeping, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Origens-Mar

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 99 per pet, per stay
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 12 percent

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 35.00 per day
  • Pet fee: BRL 99 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Parque Balneario
Parque Balneario Hotel
Parque Balneario Hotel Santos
Parque Balneario Santos
Parque Balneario Hotel Santos, Brazil
Parque Balneario Santos Atlantica Hotels Hotel
Parque Balneario Atlantica Hotels Hotel
Parque Balneario Santos Atlantica Hotels
Parque Balneario Atlantica Hotels
Hotel Parque Balneario Santos By Atlantica Hotels Santos
Santos Parque Balneario Santos By Atlantica Hotels Hotel
Hotel Parque Balneario Santos By Atlantica Hotels
Parque Balneario Santos By Atlantica Hotels Santos
Parque Balneario Hotel

Frequently asked questions

Does Parque Balneário Hotel Santos by Castelo Itaipava have a pool?

Yes, this property has an outdoor pool.

Is Parque Balneário Hotel Santos by Castelo Itaipava pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 99 per pet, per stay.

How much is parking at Parque Balneário Hotel Santos by Castelo Itaipava?

Valet parking is available for BRL 35.00 per day.

What time is check-in at Parque Balneário Hotel Santos by Castelo Itaipava?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Parque Balneário Hotel Santos by Castelo Itaipava?

Check-out is at noon.

Where is Parque Balneário Hotel Santos by Castelo Itaipava located?

Located in Gonzaga, this hotel is steps from Gonzaga Beach, Flag Square, and Shopping Parque Balneário. Beach Edge Gardens and Boqueirao Beach are also within 5 minutes. Bernardino de Campos Station is 13 minutes by foot and Ana Costa Station is 16 minutes.

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Parque Balneário Hotel Santos by Castelo Itaipava Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 621 out of 1004 reviews
Rating 8 - Good. 257 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

really good hotel
Stayed 1 night in Dec 2024

10/10

Very friendly and effective staff. The dinner we had at the Hotel was outstanding.
Stayed 2 nights in Apr 2025

10/10

It was a fine place to stay overnight before we left on a cruise
Stayed 1 night in Feb 2025

10/10

Super
Stayed 1 night in Mar 2025

10/10

Excelente
Stayed 1 night in Feb 2025

10/10

Great place, elevators are not good though
Stayed 2 nights in Dec 2024

8/10

Good room with a big balcony. Clean and comfortable. Just wished the bar would stay opened later. It was closed at 10pm. The room service was very good.
Stayed 1 night in Nov 2024

10/10

The good - very clean, new sheets, super comfortable bed, great service, excellent breakfast. The bad - could use better towels (the ones they have are brittle, not soft and smooth); as in most places in Brazil, windows could be soundproof - it gets noisy from traffic; what is up with those mini toilet paper sheets?!?!?
Stayed 1 night in Oct 2024

8/10

Boa
Stayed 2 nights in Nov 2024

4/10

Check-in was horrible. Only two staff when there's a long line of guests waiting to check in. I spent more than 30 minutes in queue.
Stayed 1 night in Nov 2024

10/10

All good
Stayed 1 night in Nov 2024

2/10

I was very disappointed with the hotel I was thought it was good Check in was super slow looking as if the computer system is really obsolete Slow and few lifts for the amount of guests Bad taste decoration Bathroom very slippery and dangerous especially to old people Terrible internet connection We had to check out 2 days before and move to the Novotel near by paying twice for the accommodation Breakfast with not as much choice. Decoration resembles a nursing home refectory than a hotel I would never stay there again and never recommend to anyone. For the lack of internet connectivity we should be refunded. I could not work in the room or elsewhere in the premises Really disappointing!!!
Stayed 3 nights in Feb 2025

10/10

Hotel maravilhoso, atendimento excelente desde a portaria a gerência...café da manhã maravilhoso...gente fiquei 2 dias me hospedei na suíte deluxe e dps na presidencial maravilhosa....esse hotel merece 5 estrelas.
Stayed 1 night in May 2025

10/10

Localização excelente. Atendimento do pessoal muito bom.
Stayed 1 night in May 2025

10/10

Gostei do atendimento na recepção no Check in e em outras solicitações foram rápidos e eficientes.
Stayed 1 night in May 2025

10/10

On a tout aimé. Ascenseur un peu étroit pour une chaise roulante mais chambre adaptée avait une grande douche. Porte automatique partout. Restaurant à l'hôtel très bien mais aussi dans le centre d'achat adjacent.
Stayed 2 nights in Apr 2025

8/10

Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

2/10

O hotel é decadente, hóspedes reclamam o tempo todo (elevadores, café da manhã, higiene (quartos cheios de mofo e móveis velhos). Foi oferecido um quarto reformado depois de muita insistência. Ambiente está em péssima conservação! Estacionamento superlotado, funcionário impetuoso e completamente despreparado para lidar com público. Total desrespeito com os direitos!!! Não recomendo!!!
Stayed 2 nights in Mar 2025

10/10

Hotel excelente, estava bem cheio e com problemas nos elevadores mas tirando isso nota 10
Stayed 3 nights in Mar 2025

8/10

Hotel com alguns anos mas muito bem cuidado. Localizado numa excelente zona. A área da piscina é fantástica.
Stayed 3 nights in Mar 2025

8/10

Stayed 4 nights in Feb 2025

8/10

Me hospedei várias vezes no hotel, pois é bem localizado e confortável. Mas sempre tem alguma coisa que deixana desejar. Barulho ou manutenção... enfim, recomendo o hotel, sim. Mas é bom ficar de olho.
Stayed 3 nights in Mar 2025

10/10

Ficamos com frequência no Balneário, depois que mudou os donos, sentimentos uma piora no acolhimento/ atendimento; mas o quarto com vista é lindo, o pessoal da recreação impecável, ótima localização, lugar seguro e de fácil acesso a tudo, continuaremos a voltar
Stayed 2 nights in Jan 2025

10/10

Stayed 3 nights in Feb 2025