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Monte Serrat Hotel

3.0 star property

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Photo gallery for Monte Serrat Hotel

Indoor spa tub - Monte Serrat Hotel (Santos)
Free daily buffet breakfast - Monte Serrat Hotel (Santos)
A pool table, a sofa, and a dining area with chairs and a table. - Monte Serrat Hotel (Santos)
Fitness facility - Monte Serrat Hotel (Santos)
A hotel entrance with a large window displaying the name "MONTESERAT". - Monte Serrat Hotel (Santos)
At Monte Serrat Hotel, you can look forward to a free breakfast buffet, an arcade/game room, and laundry facilities. For some rest and relaxation, visit the sauna or the 2 hot tubs. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout drapes, WiFi (free)

Standard Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room

Minibar, in-room safe, blackout drapes, WiFi (free)

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Minibar, in-room safe, blackout drapes, WiFi (free)

Standard Triple Room

  • 28 sq m
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, blackout drapes, WiFi (free)

Standard Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

Superior Triple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room Standard

Minibar, in-room safe, blackout drapes, WiFi (free)

Room Standard

  • 14 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Triple Room Standard

Minibar, in-room safe, blackout drapes, WiFi (free)

Triple Room Standard

  • 18 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Quadruple Room Standard

Minibar, in-room safe, blackout drapes, WiFi (free)

Quadruple Room Standard

  • 21 sq m
  • Sleeps 5
  • Free WiFi

About the neighborhood

Located in Santos, Monte Serrat Hotel is in the city center. While the natural beauty of Gonzaga Beach and José Menino Beach can be enjoyed by anyone, those looking for an activity can check out Santos Harbor. Patricia Galvao Cultural Center and Pelé Museum are also worth visiting. Visit our Santos travel guide
Map
Rua Bittencourt, 130, Santos, SP, 11013-300

What's nearby

  • Coliseu Theater
    3 min walk - 0.2 miles
  • Santos Historical Streetcar
    10 min walk - 0.5 miles
  • Cafe Museum
    11 min walk - 0.6 miles
  • Museum of Coffee
    11 min walk - 0.6 miles
  • Monte Serrat
    15 min walk - 0.6 miles

Getting around

  • Pinheiro Machado Station
    5 min drive
  • São Paulo (CGH-Congonhas)
    70 min drive

Restaurants

  • Puro Néctar
    6 min walk
  • Paquito O Restaurante
    4 min walk
  • Tokyo Restaurante
    8 min walk
  • Academia Do Barista
    9 min walk
  • Casa Do Cafezinho
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Frequently asked questions

Is Monte Serrat Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Monte Serrat Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Monte Serrat Hotel?

Check-out is at noon.

Where is Monte Serrat Hotel located?

Located in the heart of Santos, this hotel is within a 10-minute walk of Coliseu Theater and Outeiro de Santa Catarina. House of the Train Bellco and XV de Novembro Street are also within 15 minutes. Conselheiro Nébias Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Monte Serrat Hotel Reviews

8.0

Very Good

7.8

Cleanliness

5.4

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 208 out of 525 reviews
Rating 8 - Good. 161 out of 525 reviews
Rating 6 - Okay. 97 out of 525 reviews
Rating 4 - Poor. 31 out of 525 reviews
Rating 2 - Terrible. 28 out of 525 reviews

Reviews

Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the room was a mini apartment with sufficient kitchen utensils. Very helpful and friendly staff. On walking distance plenty to enjoy. Great place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Anna clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

PAULO ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Akira

With breakfast
Stayed 3 nights in Oct 2023
Verified

6/10 Okay

Kuya

Liked: Cleanliness, staff & service, property conditions & facilities
Wi-Fi doesn’t work at all. Only limited spot near the cafeteria.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Odair

Liked: Cleanliness, staff & service
CAFÉ DA MANHÃ E RESTAURANTE MUITO BONS! A ESTRUTURA EM SI DO HOTEL É ANTIGA, MAS MUITO RAZOÁVEL E A LIMPEZA NO GERAL MUITO BOA! AR CONDICIONADO FUNCIONOU CERTINHO, MAS A TV DO QUARTO NÃO FUNCIONOU... BANHEIRO E CHUVEIRO BONS!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo benefício, hotel com quartos amplos e confortáveis, ideal para quem vai visitar o centro histórico de Santos.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comida é muito boa, de qualidade e preço justo. A vaga de garagem atende bem. A recepção tem bom atendimento assim como a equipe da cozinha. A hidromassagem não utilizei e a academia estava com os equipamentos desligados. O quarto é bem limpo, embora o entorno seja bem ruim próximo ao Centro velho de Santos em área hoje degradada e sem opções de sair à noite, repleto de andarilhos e com bichos como baratas que podem com isso aparecer nas acomodações como presenciamos algumas. Bem longe das praias, precisando avaliar o custo benefício da hospedagem para cada situação.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

EDNA

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bom , alimentos frescos .
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Vanildo Borges

Liked: Cleanliness, staff & service, property conditions & facilities
Equipe muito empenhados para contribuir com todas as solicitações! Principalmente em horários de dificuldades , bom atendimento e ótima equipe
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, com café da manhã
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sílvio

Liked: Cleanliness, staff & service, property conditions & facilities
Estacionamento um pouco apertado
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marcos Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities
Vale apena boa limpeza, bons funcionários, estacionamento um pouco apertado, ar condicionado bom,chuveiro excelente falta uma breve melhora na parte de academia.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Edilson

O que pode melhorar, a TV com tela toda fosca sem canais.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Marcio

Disliked: Cleanliness, amenities
O banheiro muito precario e com cheiro
Stayed 1 night in Feb 2026
Verified

6/10 Okay

MARCO

Liked: Cleanliness, staff & service
O quarto é grande, porém o banheiro merece mais atenção, muito embora possuísse uma banheira grande. O café da manhã é simples mas atende bem os hóspedes.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
Check inn rápido
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities
Quarto amplo, cama confortável, ótimo café da manhã,
Stayed 1 night in Jan 2026
Verified

8/10 Good

Carlos L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Só estacionamento precisava de alguém para organizar chegada de hóspedes e auxiliar para estacionar. Pois estacionamento pequeno com poucas vagas.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Neusa

Liked: Cleanliness, staff & service, amenities
O Hotel Montes serra e muito bom os funcionários são atenciosos e o hotel e um ambiente familiar . Wesley e Neusa esposa adoramos se ospedar no hotel Montes serra O café da manhã e gostoso,o almoço alacarte tem várias opções,super recomendo este hotel Montes serra em Santos.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Janaína

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
O café da manhã muito bom , bastante variedade . Estacionamento horrível vagas muito apertada .fica longe da praia o hotel. quartos são limpos muito confortável .funcionários da recepção muito mal educado
Stayed 1 night in Jan 2026
Verified

8/10 Good

Elizete

Liked: Staff & service, property conditions & facilities, room comfort
O Hotel é confortável, equipe boa, comida excelente, só precisam se preparar melhor para alta temporada, contratar mais funcionários, principalmente no café da manhã.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Saturnino

Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo maravilhosos. Atendentes atenciosos e café da manhã delicioso
Stayed 1 night in Dec 2025