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Monte Serrat Hotel

Property class: 3

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Photo gallery for Monte Serrat Hotel

A modern spa room with a wooden floor, a large bathtub, a separate shower area, and a small seating area with steps leading up to the bathtub. - Monte Serrat Hotel (Santos)
A hotel entrance with a large window displaying the name "MONTESERAT". - Monte Serrat Hotel (Santos)
A hotel room with two beds, a television, a small desk, and a window with curtains. - Monte Serrat Hotel (Santos)
A pool table, a sofa, and a dining area with chairs and a table. - Monte Serrat Hotel (Santos)
A gym with treadmills, stationary bikes, and a mirrored wall. - Monte Serrat Hotel (Santos)
At Monte Serrat Hotel, you can look forward to a free breakfast buffet, an arcade/game room, and laundry facilities. For some rest and relaxation, visit the sauna or the 2 hot tubs. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double or Twin Room

A bedroom with a bed, bedside tables, a chair, and a wall-mounted light fixture.

Standard Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

A bedroom with a bed, bedside tables, a chair, and a wall-mounted light fixture.

Standard Single Room

8.8 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with two beds, a green wall, and a wooden headboard.

Standard Triple Room

  • 28 sq m
  • Sleeps 4
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Quadruple Room

A hotel room with four single beds, a large bed, a headboard, a wall-mounted air conditioner, and a framed picture.

Standard Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Superior Triple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Room Standard

Minibar, in-room safe, blackout drapes, WiFi (free)

Room Standard

  • 14 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Minibar, in-room safe, blackout drapes, WiFi (free)

Triple Room Standard

  • 18 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

Minibar, in-room safe, blackout drapes, WiFi (free)

Quadruple Room Standard

  • 21 sq m
  • Sleeps 5

About the neighborhood

Located in Santos, Monte Serrat Hotel is in the city center. While the natural beauty of Gonzaga Beach and Pitangueiras Beach can be enjoyed by anyone, those looking for an activity can check out Santos Harbor. Pelé Museum and Santos Municipal Orchid Garden are also worth visiting. Visit our Santos travel guide
Map
Rua Bittencourt, 130, Santos, SP, 11013-300

What's nearby

  • Santos Historical Streetcar
    10 min walk - 0.5 miles
  • Cafe Museum
    11 min walk - 0.6 miles
  • Museum of Coffee
    11 min walk - 0.6 miles
  • Pelé Museum
    14 min walk - 0.8 miles
  • Monte Serrat
    15 min walk - 0.6 miles

Getting around

  • Pinheiro Machado Station
    5 min drive
  • São Paulo (CGH-Congonhas)
    70 min drive

Restaurants

  • Puro Néctar
    6 min walk
  • Tokyo Restaurante
    8 min walk
  • Paquito O Restaurante
    4 min walk
  • Casa Do Cafezinho
    7 min walk
  • Academia Do Barista
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Frequently asked questions

Is Monte Serrat Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Monte Serrat Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Monte Serrat Hotel?

Check-out is at noon.

Where is Monte Serrat Hotel located?

Located in the heart of Santos, this hotel is within a 15-minute walk of House of the Train Bellco, XV de Novembro Street, and Santos Historical Streetcar. Guarany Theater and Cafe Museum are also within 15 minutes. Conselheiro Nébias Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Monte Serrat Hotel Reviews

8.0

Very Good

7.8

Cleanliness

5.4

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 210 out of 529 reviews
Rating 8 - Good. 161 out of 529 reviews
Rating 6 - Okay. 99 out of 529 reviews
Rating 4 - Poor. 31 out of 529 reviews
Rating 2 - Terrible. 28 out of 529 reviews

Reviews

Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, the room was a mini apartment with sufficient kitchen utensils. Very helpful and friendly staff. On walking distance plenty to enjoy. Great place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Anna clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Akira

With breakfast
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

PAULO ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Kuya

Liked: Cleanliness, staff & service, property conditions & facilities
Wi-Fi doesn’t work at all. Only limited spot near the cafeteria.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

jose manoel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estamos viajando com nossa cadela e ela foi muito bem recebida no hotel, inclusive com área separada para o café da manhã. Outras questões importantes são a localização privilegiada e a presteza e gentileza da equipe de funcionários. Voltando a Santos, seguramente escolheremos esse hotel.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Luciana

Disliked: Cleanliness, property conditions & facilities
A localização fica numa area antiga com muitos andarilhos por perto. A recepção é Ok, porem a acomodação embora seja espaçosa, tambem é antiga. O cafe da manhã é Ok, com opções basicas. A limpeza é razoavel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

JAILSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Custo benefício muito bom!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel está localizada na área do Centro Histórico de Santos. Com disposição para caminhadas vale a pena. Os colaboradores foram sempre solícitos. O café é muito bom, diverso. Não percebi nada que comprometesse a limpeza, pelo contrário. O quarto que fiquei era muito amplo. A estrutura já tem décadas, mas funcionou tudo, chuveiro, ar, elevador, entre outros. No entanto, precisam melhorar a mobília.
Stayed 2 nights in May 2026
Verified review

8/10 Good

JANAINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Já é a segunda vez que me hospedei no hotel e ele é bom! A única coisa é que dessa vez fiquei num quarto em que a porta do banheiro é transparente, então dá pra ver tudo o que a outra pessoa tá fazendo. Bom que eu fui com meu esposo, mas se alguem for com amigo, pode ser desconfortável. Mas não são todos os quartos assim, então acredito que é possivel pedir pra mudar se não tiver lotado.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

EULANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A equipe nota 10 é as refeições muito boa
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Odair

Liked: Cleanliness, staff & service
CAFÉ DA MANHÃ E RESTAURANTE MUITO BONS! A ESTRUTURA EM SI DO HOTEL É ANTIGA, MAS MUITO RAZOÁVEL E A LIMPEZA NO GERAL MUITO BOA! AR CONDICIONADO FUNCIONOU CERTINHO, MAS A TV DO QUARTO NÃO FUNCIONOU... BANHEIRO E CHUVEIRO BONS!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo benefício, hotel com quartos amplos e confortáveis, ideal para quem vai visitar o centro histórico de Santos.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comida é muito boa, de qualidade e preço justo. A vaga de garagem atende bem. A recepção tem bom atendimento assim como a equipe da cozinha. A hidromassagem não utilizei e a academia estava com os equipamentos desligados. O quarto é bem limpo, embora o entorno seja bem ruim próximo ao Centro velho de Santos em área hoje degradada e sem opções de sair à noite, repleto de andarilhos e com bichos como baratas que podem com isso aparecer nas acomodações como presenciamos algumas. Bem longe das praias, precisando avaliar o custo benefício da hospedagem para cada situação.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

EDNA

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bom , alimentos frescos .
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Vanildo Borges

Liked: Cleanliness, staff & service, property conditions & facilities
Equipe muito empenhados para contribuir com todas as solicitações! Principalmente em horários de dificuldades , bom atendimento e ótima equipe
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, com café da manhã
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sílvio

Liked: Cleanliness, staff & service, property conditions & facilities
Estacionamento um pouco apertado
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Marcos Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities
Vale apena boa limpeza, bons funcionários, estacionamento um pouco apertado, ar condicionado bom,chuveiro excelente falta uma breve melhora na parte de academia.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Edilson

O que pode melhorar, a TV com tela toda fosca sem canais.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Marcio

Disliked: Cleanliness, amenities
O banheiro muito precario e com cheiro
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

MARCO

Liked: Cleanliness, staff & service
O quarto é grande, porém o banheiro merece mais atenção, muito embora possuísse uma banheira grande. O café da manhã é simples mas atende bem os hóspedes.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
Check inn rápido
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities
Quarto amplo, cama confortável, ótimo café da manhã,
Stayed 1 night in Jan 2026