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ibis Santos Valongo

3.0 star property
Coffee lovers find their perfect base at this centrally located hotel, where a welcoming bar awaits after exploring Santos by bicycle - a true urban adventure

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Photo gallery for ibis Santos Valongo

Daily buffet breakfast for a fee - ibis Santos Valongo (Santos)
Front of property - ibis Santos Valongo (Santos)
Lobby - ibis Santos Valongo (Santos)
Lobby lounge - ibis Santos Valongo (Santos)
Standard Apartment, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes - ibis Santos Valongo (Santos)
Located near Santos Historical Streetcar and Monte Serrat, ibis Santos Valongo places travelers in the heart of the action. The hotel offers WiFi, bike rentals for visiting the Museum of Coffee, a restaurant, and dry cleaning services for a comfortable, hassle-free stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 1 Double Bed

8.2 out of 10
Very good
(30 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Twin Beds

Standard Apartment, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Apartment, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Apartment, Multiple Beds

Standard Apartment, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Standard Apartment, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Santos is home to ibis Santos Valongo. Museum of Coffee and Museum of Natural Science are cultural highlights, and travelers looking to shop may want to visit Miramar Shopping Center. Don't miss out on a visit to Santos Municipal Orchid Garden. Visit our Santos travel guide
Map
Rua Alexandre Gusmão, Praca Lions Club 420, Santos, 11010320

What's nearby

  • XV de Novembro Street
    10 min walk - 0.5 miles
  • Museum of Coffee
    13 min walk - 0.7 miles
  • Cafe Museum
    13 min walk - 0.7 miles
  • Santos Historical Streetcar
    13 min walk - 0.7 miles
  • Tourist Tram of Santos
    13 min walk - 0.7 miles

Getting around

  • Emmerich Station
    9 min drive
  • São Paulo/Guarulhos Intl. Airport
    94 min drive

Restaurants

  • Museu do Café - Edifício da Bolsa Oficial de Café
    12 min walk
  • Rei do Café
    10 min walk
  • Estaçäo Bistrô Restaurante Escola
    8 min walk
  • Café Rua XV
    11 min walk
  • Downtown Gastronomia
    3 min walk

About this property

ibis Santos Valongo

Hotel near Museum of Coffee
Located close to Santos Historical Streetcar and Monte Serrat, ibis Santos Valongo provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, luggage storage, and a water dispenser
  • A TV in the lobby, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 240 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (BRL 37 per day)
  • Valet parking on site (BRL 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 58 for adults and BRL 29 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 58 for adults and BRL 29 for children
  • Self parking fee: BRL 37 per day
  • Valet parking fee: BRL 34 per day
  • Pet fee: BRL 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is ibis Santos Valongo pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 75 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for BRL 37 per day. Valet parking is available for BRL 34 per day.

What time is check-in at ibis Santos Valongo?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at ibis Santos Valongo?

Check-out is at noon.

Where is ibis Santos Valongo located?

Situated in Santos, this hotel is within a 15-minute walk of Museum of Coffee and Santos Historical Streetcar. Monte Serrat and Miramar Shopping Center are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ibis Santos Valongo Reviews

8.6

Excellent

8.4

Cleanliness

7.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 429 out of 866 reviews
Rating 8 - Good. 273 out of 866 reviews
Rating 6 - Okay. 112 out of 866 reviews
Rating 4 - Poor. 29 out of 866 reviews
Rating 2 - Terrible. 23 out of 866 reviews

Reviews

Verified

10/10 Excellent

DANIELE

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay and great staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

dallisson

Nice spot
Stayed 1 night in Jan 2026
Verified

8/10 Good

hugo

Liked: Cleanliness, staff & service, amenities
Room was good. Staff was great.
Stayed 1 night in Dec 2025
Verified

8/10 Good

NEIDE

Liked: Staff & service, amenities, property conditions & facilities
great location
Stayed 9 nights in Aug 2022
Verified

10/10 Excellent

Chrislaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Natalee

Liked: Cleanliness, staff & service
The rooms are extremely small especially the room with the twin beds Please take your own washcloth they don’t offer Breakfast options are good
Stayed 3 nights in Aug 2024
Verified

8/10 Good

roberto

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed for 7 nights...change the towels..garbage bag...that'all...No Clean!!!!
Stayed 7 nights in May 2023
Verified

2/10 Terrible

NILMAR OLIVEIRA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in Nov 2024
Verified

8/10 Good

Paulo José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toalhas de rosto faltaram
Stayed 1 night in Apr 2026
Verified

8/10 Good

Claudio

O conjunto em geral.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Korynth

Liked: Cleanliness, staff & service, amenities
Ibis is great at always!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Lua Lucy

Disliked: Cleanliness, staff & service, amenities
Limpeza do quarto não foi feita. Encontrei caixa de remédio caída no canto.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Justo

Disliked: Amenities
Qualidade preço otimo, mal lugar para estaçionar o carro
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities
Tudo perfeito, maravilhoso!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Glemison Araújo

Liked: Cleanliness, amenities, property conditions & facilities
Tudo ótimo !!
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Rodrigo

Disliked: Cleanliness, amenities
Quarto não estava com as mesas de cabeceira, em nenhum lado da cama. Porta do banheiro danificada devido ao vapor da água. Corredor cheirando mofo. No bar uma demora para atendimneto. Café da manhã sem variedades pelo valor cobrado não compensa.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, amenities
Tudo limpo e organizado
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Regimar Carla

Disliked: Cleanliness, amenities
O quarto parece muito mal cuidado. Sem manutenção.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Regimar Carla

Disliked: Cleanliness, amenities
Quarto muito velho.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thiago Vinicius

Liked: Cleanliness, staff & service, amenities
sim
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities
Quarto e comodidade excelente.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service
Atendimento muito bom e café da manhã tbm pena que não é incluso na diária
Stayed 3 nights in Dec 2025