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Bourbon Convention Hotel Santos

4.0 star property
Guests savor local flavors at the buffet restaurant, then enjoy family time in the game room or relax by two pools at this welcoming Gonzaga hotel

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Photo gallery for Bourbon Convention Hotel Santos

Interior - Bourbon Convention Hotel Santos (Santos)
Reception - Bourbon Convention Hotel Santos (Santos)
Minibar, in-room safe, individually decorated, individually furnished - Bourbon Convention Hotel Santos (Santos)
Free daily local cuisine breakfast - Bourbon Convention Hotel Santos (Santos)
Outdoor pool - Bourbon Convention Hotel Santos (Santos)
The Bourbon Santos Convention Hotel in Gonzaga offers comfort and convenience with a playground, poolside bar, regional buffet, outdoor pools, arcade room, free WiFi, laundry facilities, and 24-hour front desk service.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

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Showing 6 of 6 rooms

View all photos for Superior Plus Casal

Minibar, in-room safe, individually decorated, individually furnished

Superior Plus Casal

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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Minibar, in-room safe, individually decorated, individually furnished

Superior Casal

9.4 out of 10
Exceptional
(19 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Plus Duas Camas

Minibar, in-room safe, individually decorated, individually furnished

Superior Plus Duas Camas

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Duas Camas

Minibar, in-room safe, individually decorated, individually furnished

Superior Duas Camas

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Casal

Minibar, in-room safe, individually decorated, individually furnished

Premier Casal

8.0 out of 10
Very good
(6 reviews)
  • Sea view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Apartamento Familiar

Minibar, in-room safe, individually decorated, individually furnished

Apartamento Familiar

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed, 1 Twin Bed and 1 Twin Murphy Bed
  • Free WiFi

About the neighborhood

Located near the beach, Bourbon Convention Hotel Santos is in Gonzaga neighborhood and is connected to a shopping center. While the natural beauty of Gonzaga Beach and Pitangueiras Beach can be enjoyed by anyone, those looking for an activity can check out Santos Harbor. Traveling with kids? Consider Santos Municipal Orchid Garden and Pelé Museum. Visit our Santos travel guide
View more Resorts in Santos
Map
Av. Mal. Floriano Peixoto, 42, Gonzaga, Santos, SP, 11060-300

What's nearby

  • Praia do Gonzaga, Santos
    Gonzaga Beach
    5 min walk - 0.3 miles
  • Panoramic view of a brazilian Paulista beach with a huge band of waterfront sand on beautiful day. Photo at Itarare beach, Sao Vicente city with the view to Jose Menino beach, at Santos SP city.
    José Menino Beach
    8 min walk - 0.5 miles
  • Miramar Shopping Center
    1 min walk - 0.0 miles
  • Shopping Parque Balneário
    3 min walk - 0.2 miles
  • Boqueirao Beach
    6 min walk - 0.4 miles

Getting around

  • Ana Costa Station
    13 min walk
  • São Paulo (CGH-Congonhas)
    83 min drive

Restaurants

  • Kopenhagen
    2 min walk
  • Sodiê Doces
    1 min walk
  • Independência Choperia & Restaurante
    1 min walk
  • All Beef's
    2 min walk
  • Bar Café Casa Velha
    2 min walk

About this property

Bourbon Convention Hotel Santos

Upscale family-friendly resort near Gonzaga Beach
Free breakfast (local cuisine), a poolside bar, and a playground are just a few of the amenities provided at Bourbon Convention Hotel Santos. For some rest and relaxation, visit the sauna or the hot tub. Be sure to enjoy a meal at Restaurante The Garden, the on-site buffet restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and laundry facilities.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Self parking (surcharge), a billiards/pool table, and an elevator
  • A front-desk safe, a banquet hall, and 41 meeting rooms
  • Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 240 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with cable channels
  • Limited housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 40 per day)

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • First Bar
  • Pool Bar
  • Restaurante The Garden

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 29,063 square feet of conference space
  • 41 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1963
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Rua Marechal Floriano Peixoto N°42 CEP 11060-300 -GONZAGA/SANTOS]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property's sauna and hot tub are available daily (by reservation only) from 10 AM-8:30 PM.

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 9:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Mendes
Hotel Mendes Plaza
Mendes Hotel
Mendes Plaza
Bourbon Santos Hotel Convention
Mendes Plaza Hotel Santos
Mendes Plaza Santos
Mendes Plaza Hotel - Torre Plaza Santos, Brazil
Bourbon Santos Convention Hotel Mendes Plaza
Bourbon Convention Hotel Mendes Plaza
Bourbon Santos Convention Mendes Plaza
Bourbon Convention Mens Plaza
Mendes Plaza Hotel
Bourbon Santos Convention Hotel (Mendes Plaza)
Bourbon Convention Santos
Bourbon Santos Convention Hotel
Bourbon Convention Hotel Santos Resort
Bourbon Convention Hotel Santos Santos
Bourbon Convention Hotel Santos Resort Santos

Frequently asked questions

Does Bourbon Convention Hotel Santos have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Bourbon Convention Hotel Santos pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for BRL 40 per day.

What time is check-in at Bourbon Convention Hotel Santos?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Bourbon Convention Hotel Santos?

Check-out is at noon.

Where is Bourbon Convention Hotel Santos located?

This family-friendly Santos resort is located near the beach, within a 5-minute walk of Shopping Parque Balneário and Gonzaga Beach. Pompeia Beach and Beach Edge Gardens are also within 5 minutes. Ana Costa Station is 13 minutes by foot and Bernardino de Campos Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bourbon Convention Hotel Santos Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 413 out of 697 reviews
Rating 8 - Good. 202 out of 697 reviews
Rating 6 - Okay. 51 out of 697 reviews
Rating 4 - Poor. 18 out of 697 reviews
Rating 2 - Terrible. 13 out of 697 reviews

Reviews

Verified

10/10 Excellent

martin david

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel ...nice shopping area and easy access to the beach!!!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
7th floor breakfast, ping pong, swimming pool, view, etc. Enjoyed my stay
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Cordano -cortez

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a short stay. Near to beach, shopping and restaurants. Good breakfast buffet. Pool is a bit overcrowded when too many guests go there.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, property conditions & facilities
👌
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

myriam

Disliked: Staff & service, property conditions & facilities
Staff did not speak English and I did not get the room I paid for
Stayed 1 night in Jan 2025
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accès a la chambre est particulier, monté au 7eme, traverser l'immeuble et aller a l'étage de la chambre Le personnel était très bien Le petit déjeuner et le dîner était aussi bien, mais bruyant. La propreté de la douche mériterait un produit anti moisissure.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good food
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

FERNANDA

Liked: Cleanliness, staff & service, amenities
Tudo ótimo!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
O bourbon e o melhor de santos
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities
Quarto e equipe, tudo ótimo!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Renan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Quarto limpo e grande, pontos negativos, elevador quebrado, somente 1 elevador funcionando, cheguei a ficar 25 minutos esperando pois estava no setimo andar. Check in desorganizado, malas demoraram 1 hora apos o check in para chegar no quarto, quarto só é liberado no exato momento do check in nem 10 min antes (quem chegar antes pensando que liberam, isso nao acontece). Café da manha bom, piscina e restaurantes bons também.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fabiana

Liked: Cleanliness, staff & service, amenities
Quarto arrumado. Equipe atenciosa. Só uma questão em relação ao quarto, me parece q pode ser utilizado como conjugado à outro, e com isto tem uma porta que não veda barulho do apartamento vizinho. Do restante ok. Otima localização. barulho do a
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Victor

Liked: Cleanliness, staff & service, amenities
Elevador muito demorado para o fluxo do hotel. De resto ok
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito confortável, perto da praia. Café da manhã perfeito. Opções de atividades para as crianças. Sensacional
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Walter

Liked: Staff & service
Café da manhã bom
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Evelyn

Liked: Staff & service, amenities
Equipe gentil
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo mto bom, fácil acesso ao shopping, boa localização. Simpatia e cordialidade da recepcionista Tati
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Claubeir

Liked: Staff & service
Os ponto fortes foram: a piscina e o pessoal da recreação e do atendimento do mar da piscina, foram sensacionais; o jantar maravilho; evento da ceia de natal também maravilho; localização a uns 200m da praia e em um centro comercial intenso e completo, pois o hotel é anexado com o shopping Miramar. pontos que deixaram a desejar: nos dois primeiros dias ficamos no quarto 705 e a privada do banheiro estava com problemas o que causou desconforto, pois tivemos que usar os banheiros de áreas comuns até trocarmos de quarto: a limpeza também não foi satisfatória, pois tive que conversar com a governanta para melhorar a limpeza; Também quando ficamos no quarto 702, o barulho do quarto ao lado incomodava um pouco; café da manhã também deixou a desejar, pois em algumas ocasiões alguns alimentos não estavam frescos. Pelo padrão do hotel, tem que melhorar.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Emiliana

Liked: Cleanliness, staff & service, amenities
Quarto e comodidade
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Liv

Liked: Cleanliness, staff & service, amenities
Estrutura, me surpreendeu, melhor do que aparenta nas fotos.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verenice

Liked: Cleanliness, staff & service, amenities
Amamos o hotel.. tudo muito bom principalmente a equipe de animação e do restaurante
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Marcio

Liked: Cleanliness
Hospedagem agradável em quarto limpo e confortável. Serviço de quarto 24h não satisfatório e sem o profissionalismo desejável. Elevadores muito velhos e lentos gerando filas, muita espera e espaços lotados demais. Precisa melhorar urgente questão dos elevadores.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bom! Equipe esforçada e solicita. Café da manhã pode ser melhor, faltou salame e o suco de laranja não é todo dia. E o suco é integral.
Stayed 2 nights in Dec 2025