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Setup Hotels

3.0 star property
Hotel with free breakfast, a quick walk to National Aquarium

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Photo gallery for Setup Hotels

Standard A, 1 Queen Bed | Premium bedding, in-room safe, free WiFi, bed sheets
Lobby sitting area
Restaurant
Standard A, 1 Queen Bed | Premium bedding, in-room safe, free WiFi, bed sheets
Free daily local cuisine breakfast

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard A, 1 Queen Bed

Premium bedding, in-room safe, free WiFi, bed sheets

Standard A, 1 Queen Bed

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Fan
Separate bedroom
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard B, 1 Queen Bed

Standard B, 1 Queen Bed | Premium bedding, in-room safe, free WiFi, bed sheets

Standard B, 1 Queen Bed

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Fan
Premium bedding
Private bathroom
Cable channels
In-room safe
  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Map
Calle Central # 1, casi Esquina de la Av. España, Santo Domingo Este, Santo Domingo

What's nearby

  • National Aquarium - 6 min walk - 0.4 miles
  • Agua Splash Caribe Aquatic Park - 8 min walk - 0.4 miles
  • Three Eyes National Park - 18 min walk - 1.0 mile
  • Assembly Hall of Jehovah's Witnesses - 6 min drive - 3.3 miles
  • Columbus Park - 7 min drive - 4.3 miles

Getting around

  • Eduardo Brito Station - 8 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 41 min drive

Restaurants

  • ‪MIXER - ‬8 min walk
  • ‪Sabor Criollo - ‬1 min walk
  • ‪Barra Junior Payan - ‬2 min walk
  • ‪Zutros - ‬14 min walk
  • ‪D'Freddy Parrillada - ‬5 min drive

About this property

Setup Hotels

Hotel near National Aquarium
Located close to Three Eyes National Park and Assembly Hall of Jehovah's Witnesses, Setup Hotels provides free breakfast (local cuisine), a terrace, and a coffee shop/cafe. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
  • A banquet hall, concierge services, and a nature reserve
  • A front-desk safe and smoke-free premises
Room features
All guestrooms at Setup Hotels offer comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Flat-screen TVs with cable channels
  • Balconies or patios, fans, and limited housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Setup Hotel Malecón Este Santo Domingo Este
Setup Hotel Malecón Este
Setup Malecón Este Santo Domingo Este
Setup Malecón Este
Setup Hotels Hotel Santo Domingo Este
Setup Hotels Santo Domingo Este
Hotel Setup Hotels Santo Domingo Este
Setup Hotel Malecón del Este
Setup Hotels Hotel
Santo Domingo Este Setup Hotels Hotel
Hotel Setup Hotels
Setup Hotels Hotel
Setup Hotels Santo Domingo Este
Setup Hotels Hotel Santo Domingo Este

Frequently asked questions

Is Setup Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Setup Hotels?

There is free parking nearby.

What time is check-in at Setup Hotels?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Setup Hotels?

Check-out is at 11:00 AM.

Where is Setup Hotels located?

Located in Ensanche Isabelita, this hotel is within 1 mi (2 km) of National Aquarium and Three Eyes National Park. Assembly Hall of Jehovah's Witnesses and Colon Lighthouse and Museum are also within 3 mi (5 km).

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Setup Hotels Reviews

Reviews

6.6
Rating 10 - Excellent. 32 out of 89 reviews
Rating 8 - Good. 15 out of 89 reviews
Rating 6 - Okay. 9 out of 89 reviews
Rating 4 - Poor. 8 out of 89 reviews
Rating 2 - Terrible. 25 out of 89 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10

Terrible hotel
Stayed 2 nights in Mar 2025

2/10

The hotel stuff listening private conversations, they get close to your room door then start know about your business
Stayed 1 night in Mar 2025

10/10

Close to the water
Stayed 8 nights in Nov 2024

4/10

Toilets not flushing, bedsheets and room dirty. Door to balcony had lock broken.
Stayed 1 night in Feb 2025

10/10

Nice employees very helpful, cold AC, and great location with many restaurants that's close to the airport.
Stayed 1 night in Dec 2023

6/10

An Average hotel
Stayed 2 nights in May 2024

8/10

The place is very quiet, the breakfast morning so delicious
Stayed 3 nights in Jun 2022

8/10

Excellent service of all staff especially of Bety good and reliable places to stay Good job
Stayed 1 night in Nov 2022

10/10

Very clean friendly staffs excellent customer service 👏 👌 👍 😀
Stayed 8 nights in Apr 2023

2/10

Didnt check-in left inmediatly. Stay away from that place.
Stayed 1 night in Dec 2023

2/10

My wife stayed at this hotel for one night, the room was below average, clean enough to say the least, there was no soap in the bathroom, used toilet paper, the attendant does not know anything about anything, she offered to bring a bottle of water for the room, never came back, the hotel advertise a free breakfast, it was a lie, there is no breakfast, the customer service is non existing, I would never recommend or stay in this hotel ever again.
Stayed 1 night in Aug 2024

2/10

I want you to give me a refund because i was staying 2 days instead of 3 days
Stayed 3 nights in Jun 2023

2/10

The property is not the same that the showing on the pictures is dirty, in the rooms the ac not working, the bathrooms are dirty and the toiles not working well.

2/10

I book the hotel with breakfast included, there is no breakfast at all not even one day that’s so unfair and crazy I don’t appreciate at all. Never go there again. And also Expidia you need to refund me the rental money ASAP please.
Stayed 3 nights in Jun 2022

2/10

First at all, this hotel was difficult to find as has not even its name displayed outside. Extremely poor customer service, room had no toilet paper, no tv program, no free minibar (as advertised), cold shower, no internet, and the manager was never available to address these issues. Next day there was no electricity and then no air conditioning in an 80 F degrees environment. A total nightmare that made me leave to a more decent place. A gave 1 star because there is no 1/4 of a star.
Stayed 6 nights in Feb 2024

2/10

the only thing i have to said is the owner are very nice and she speak a little bit English but the property are terrible need alot of work need to be done.no cold water no electric the bathroom are terrible.alot of lead and the room is not nice at all and food are not good but some people are nice and they dont serve breakfast in the room.the room is not great she also charge me more
Stayed 9 nights in Dec 2020

4/10

I did not have a great experience at this hotel. 1/5 experience. I pulled the sheets off my bed and the sheet covering the mattress was dirty. The hotel staff was kind and helpful though they missed informed me on what time breakfast was and when I went down I was told breakfast was over. The following day when I received breakfast it was poor. I was served a salami and cheese sandwich and the person across from me was served mashed potatoes with eggs and salami. So I believe they serve you what they have and it’s not a universal breakfast for everybody. There was no menu to choose from. I had a bad Wi-Fi connection in my room on the fifth floor room 18. The sink water would not run and the toilet seat was cracked in many places. The shower had good water pressure but the water went everywhere on the ground. The room includes a mini fridge with nothing in it and a dim lamp. Positive: The lighting in the room was good and I had a great view of the waterfront. The best thing about this hotel is the location but your stay may vary from person to person depending on the room and service they give you

10/10

Stayed 17 nights in Mar 2025

10/10

Stayed 1 night in Mar 2025

2/10

Non
Stayed 8 nights in Sep 2024

10/10

El un hotel muy bueno y limpio
Stayed 1 night in Jul 2024

10/10

Stayed 2 nights in Jun 2024

10/10

Stayed 1 night in Jun 2024

2/10

Las atenciones al es mala dos dias en la mañana no pude ballarme porque no huvo aqua pes me llebe una toalla y me bañe en casa de un sobrino mio
Stayed 7 nights in May 2024

8/10

Stayed 1 night in Apr 2024