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Setup Hotels

3.0 star property

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Photo gallery for Setup Hotels

Lobby sitting area - Setup Hotels (Santo Domingo Este)
Free daily local cuisine breakfast - Setup Hotels (Santo Domingo Este)
Premium bedding, in-room safe, free WiFi, bed sheets - Setup Hotels (Santo Domingo Este)
Standard A, 1 Queen Bed | Premium bedding, in-room safe, free WiFi, bed sheets - Setup Hotels (Santo Domingo Este)
Restaurant - Setup Hotels (Santo Domingo Este)
Located close to National Aquarium and Three Eyes National Park, Setup Hotels provides free breakfast (local cuisine), a terrace, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Room options

View all photos for Standard B, 1 Queen Bed

Standard B, 1 Queen Bed | Premium bedding, in-room safe, free WiFi, bed sheets

Standard B, 1 Queen Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard A, 1 Queen Bed

Premium bedding, in-room safe, free WiFi, bed sheets

Standard A, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in La Isabelita, a neighborhood in Santo Domingo Este, Setup Hotels is in the entertainment district and by the ocean. Colon Lighthouse and Museum and Assembly Hall of Jehovah's Witnesses are notable landmarks, and the area's natural beauty can be seen at Three Eyes National Park and Columbus Park. Check out an event or a game at Quisqueya Stadium, and consider making time for National Aquarium, a top attraction not to be missed. Visit our Santo Domingo Este travel guide
Map
Calle Central # 1, casi Esquina de la Av. España, Santo Domingo Este, Santo Domingo

What's nearby

  • One of the best picture I took on my resent trip to Dominican Republic.
    Three Eyes National Park
    16 min walk - 0.8 miles
  • Malecon
    1 min walk - 0.0 miles
  • National Aquarium
    7 min walk - 0.4 miles
  • Agua Splash Caribe Aquatic Park
    9 min walk - 0.5 miles
  • Agua Splash Caribe Parque Acuatico
    10 min walk - 0.6 miles

Getting around

  • Eduardo Brito Station
    8 min drive
  • Santo Domingo (JBQ-La Isabela Intl.)
    41 min drive

Restaurants

  • La Pesca Restaurant y Bar
    1 min walk
  • Zutros
    14 min walk
  • Antojitos Premium
    5 min drive
  • McDonald's
    5 min drive
  • MIXER
    8 min walk

About this property

Setup Hotels

Hotel near National Aquarium
Located close to Three Eyes National Park and Assembly Hall of Jehovah's Witnesses, Setup Hotels provides free breakfast (local cuisine), a terrace, and a coffee shop/cafe. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
  • A banquet hall, concierge services, and a nature reserve
  • A front-desk safe and smoke-free premises
Room features
All guestrooms at Setup Hotels offer comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Flat-screen TVs with cable channels
  • Balconies or patios, fans, and limited housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Setup Hotel Malecón Este Santo Domingo Este
Setup Hotel Malecón Este
Setup Malecón Este Santo Domingo Este
Setup Malecón Este
Setup Hotels Hotel Santo Domingo Este
Setup Hotels Santo Domingo Este
Hotel Setup Hotels Santo Domingo Este
Setup Hotel Malecón del Este
Setup Hotels Hotel
Santo Domingo Este Setup Hotels Hotel
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Setup Hotels Hotel
Setup Hotels Santo Domingo Este
Setup Hotels Hotel Santo Domingo Este

Frequently asked questions

Is Setup Hotels pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Setup Hotels?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Setup Hotels?

Check-out is at 11:00 AM.

Where is Setup Hotels located?

Located in La Isabelita, this hotel is within 1 mi (2 km) of National Aquarium and Three Eyes National Park. Assembly Hall of Jehovah's Witnesses and Colon Lighthouse and Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Setup Hotels Reviews

6.6

7.0

Cleanliness

8.6

Location

7.4

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 38 out of 102 reviews
Rating 8 - Good. 16 out of 102 reviews
Rating 6 - Okay. 10 out of 102 reviews
Rating 4 - Poor. 9 out of 102 reviews
Rating 2 - Terrible. 29 out of 102 reviews

Reviews

Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great close to everything the girls work hard to accommodate
Stayed 10 nights in Sep 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful they were willing to assist in anything that I requested in a friendly and accommodating manner the food is excellent and they know the area and the can guide u in local affairs it's a safe place 🙂
Stayed 9 nights in Aug 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always come back here as it nice and so are the people I felt so comfortable I booked for a week and ended up rebooking for two months
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice employees very helpful, cold AC, and great location with many restaurants that's close to the airport.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Ralph

Liked: Amenities
Betty the owner she was a social nice person u have everything close by this area
Stayed 6 nights in Feb 2026
Verified

2/10 Terrible

Marcel

Liked: Staff & service
Disliked: Cleanliness, amenities
Horrible property the property is falling apart could not even sleep at night so loud
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
I can tell u the staff is willing to go above and beyond u can trust ur stuff to be safe and the food is wonderful I had a great stay
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very quiet, the breakfast morning so delicious
Stayed 3 nights in Jun 2022
Verified

2/10 Terrible

Lisaury

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible hotel
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Porfirio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Syed

Liked: Staff & service, property conditions & facilities
An Average hotel
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Ileana V

Liked: Cleanliness, staff & service, amenities
Close to the water
Stayed 8 nights in Nov 2024
Verified

2/10 Terrible

Angela Altagracia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place to stay very unsafe and dirty no water in the bathroom the a/c wit bad smell and don get a lot of cool air just a ceiling fan well the worst do not intend to stay in this place
Stayed 1 night in Aug 2025
Verified

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good 👍👍👍

Excellent service of all staff especially of Bety good and reliable places to stay Good job
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Lisaury

Disliked: Staff & service, property conditions & facilities
The hotel stuff listening private conversations, they get close to your room door then start know about your business
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staffs excellent customer service 👏 👌 👍 😀
Stayed 8 nights in Apr 2023
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Look for somewhere else and save your money

If you want a decent place to stay, avoid this place. Everything about it is in a horrible/inhabitable condition and the maintenance of the place is just insanely poor. Molds and moisture everywhere.
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt check-in left inmediatly. Stay away from that place.
Stayed 1 night in Dec 2023
Verified

4/10 Poor

Ludwing

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilets not flushing, bedsheets and room dirty. Door to balcony had lock broken.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
This is a budget hotel in a centric area of the city. Area is safe, hotel is budget friendly, rooms are comfortably enough for the price. Staff was very polite and professional, specially Betty the hotel manager. Breakfast was offered for a very low price (2-3 dollars). I hate Mangu with sauté onions and fried eggs for about $2.50 dollars. I recommend this hotel, specially for budget travelers. Be realistic and do not expect 5 start hotel quality, pictures do justice.
Stayed 5 nights in Sep 2018
Verified

2/10 Terrible

Robert

Disliked: Staff & service, property conditions & facilities
I want you to give me a refund because i was staying 2 days instead of 3 days
Stayed 3 nights in Jun 2023
Verified

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

The room didn’t match the actual size it was very small no internet connection I couldn’t take a shower because the shower head was rusty and moldy horrible went to book another hotel the next day
Stayed 7 nights in Feb 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very bad / sub-standard hotel

My wife stayed at this hotel for one night, the room was below average, clean enough to say the least, there was no soap in the bathroom, used toilet paper, the attendant does not know anything about anything, she offered to bring a bottle of water for the room, never came back, the hotel advertise a free breakfast, it was a lie, there is no breakfast, the customer service is non existing, I would never recommend or stay in this hotel ever again.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Jose D.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not the same that the showing on the pictures is dirty, in the rooms the ac not working, the bathrooms are dirty and the toiles not working well.
Verified

2/10 Terrible

Mirvens

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I book the hotel with breakfast included, there is no breakfast at all not even one day that’s so unfair and crazy I don’t appreciate at all. Never go there again. And also Expidia you need to refund me the rental money ASAP please.
Stayed 3 nights in Jun 2022