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RIG Casa Conde

3.0 star property
Central Santo Domingo hotel connected to a shopping center, steps from Calle El Conde

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Photo gallery for RIG Casa Conde

Interior
1 bedroom, in-room safe, desk, iron/ironing board
Street view
Junior Room | 1 bedroom, in-room safe, desk, iron/ironing board
Bicycling

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Room

Highlights

Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Minibar
Satellite channels
Iron/ironing board
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Honeymoon Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Honeymoon Room, 1 King Bed

Highlights

Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Minibar
Satellite channels
Iron/ironing board
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room | 1 bedroom, in-room safe, desk, iron/ironing board

Economy Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Satellite channels
Desk
Located on the top floor
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Minibar
Satellite channels
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Street view

Junior Room

Highlights

Air conditioning
Plasma TV
Separate bedroom
Ceiling fan
Private bathroom
Minibar
Satellite channels
Iron/ironing board
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Front of property

Cataleya Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 297 reviews
Cataleya Hotel

About the neighborhood

Map
511 C. El Conde, Santo Domingo, Distrito Nacional, 10210

What's nearby

  • Calle El Conde - 1 min walk - 0.0 miles
  • Malecon - 6 min walk - 0.3 miles
  • Columbus Park - 10 min walk - 0.6 miles
  • Sambil Santo Domingo - 3 min drive - 1.8 miles
  • Centro Olimpico - 4 min drive - 2.2 miles

Getting around

  • Amin Abel Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 32 min drive

Restaurants

  • ‪Petrus - ‬3 min walk
  • ‪Grand's Paco's Cafeteria & Bar - ‬1 min walk
  • ‪Affogato Café - ‬4 min walk
  • ‪Pollo Rey - ‬3 min walk
  • ‪Limón y Coco - ‬3 min walk

About this property

RIG Casa Conde

Hotel near Calle El Conde
Located close to Mercado Modelo and Columbus Park, RIG Casa Conde provides a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. Treat yourself to a hot stone massage or other spa services. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a hair salon and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • Bike rentals, airport pick-up service (surcharge), and smoke-free premises
  • Tour/ticket assistance, a 24-hour front desk, and coffee/tea in the lobby
  • A front-desk safe, concierge services, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at RIG Casa Conde feature comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with satellite channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Cueva

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 40)
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

RIG Casa Conde Hotel
RIG Casa Conde Santo Domingo
RIG Casa Conde Hotel Santo Domingo

Frequently asked questions

Is RIG Casa Conde pet-friendly?

No, pets are not allowed at this property.

How much is parking at RIG Casa Conde?

This property doesn't offer parking.

What time is check-in at RIG Casa Conde?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at RIG Casa Conde?

Check-out is at noon.

Does RIG Casa Conde provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 40 per vehicle applies.

Where is RIG Casa Conde located?

Located in Zona Colonial, this hotel is within a 10-minute walk of Calle El Conde, Mercado Modelo, and Malecon. Columbus Park and Playa Montesinos are also within 15 minutes.

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RIG Casa Conde Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 32 out of 99 reviews
Rating 8 - Good. 31 out of 99 reviews
Rating 6 - Okay. 16 out of 99 reviews
Rating 4 - Poor. 11 out of 99 reviews
Rating 2 - Terrible. 9 out of 99 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adhmad Ali

Liked: Cleanliness, property conditions & facilities
It was in a great location.
Stayed 4 nights in May 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty place. The rooms were used and not cleaned after
Stayed 1 night in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a bit small and the shower was the smallest shower I have ever been in. Other than that the room was comfortable and it had AC with a ceiling fan to stay cool the bed was comfortable and the staff and breakfast was definitely worth staying there.
Stayed 1 night in Jun 2025

10/10 Excellent

LOUIS

Everything staff are pleased
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Enjoy the property a lot
Stayed 3 nights in Apr 2025

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay I would recommend
Stayed 10 nights in Oct 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small rooms very small bathroom breakfast was nice staff was friendly
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel should not be apart of expedia. I stayed and left as soon as i checked into the hotel. nasty dirty and unsafe. The front desk has to let you into the building and there are not always at the desk so you as the guest will be outside in the rain or alone on the dark.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jess

All good! I came in Saturday and they took care of me! A staff and accommodations. 5 star everything. I felt safe and taken care of.
Stayed 2 nights in Feb 2025

8/10 Good

Orlando

Liked: Cleanliness, staff & service
Staff treated me well
Stayed 13 nights in Sep 2024

6/10 Okay

Jose

They can be better
Stayed 2 nights in Jan 2025

10/10 Excellent

MANOJ

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except they do not provide the complimentary bottles of water. They were selling one bottle of water for $4 !! When guest arrive in the scorching heat then there should be welcomed with complimentary bottles of water in the room as it is the case everywhere or at least most places.
Stayed 2 nights in Feb 2025

10/10 Excellent

LIDIA

Liked: Staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 4 nights in Jul 2022

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great price, clean rooms.. need to fix plumbing, apart from that .. very pleasant and friendly staff!

6/10 Okay

Jose

Look so sad no fun
Stayed 2 nights in Jan 2025

10/10 Excellent

NICOL

Liked: Cleanliness, property conditions & facilities
Nice location
Stayed 1 night in Feb 2023

10/10 Excellent

Royan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Helpful staff and very comfortable rooms. Will recommend!
Stayed 3 nights in Aug 2023

4/10 Poor

Caleb

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only redeeming qualities for this hotel are that the hotel is in a prime location and the pillow top bed and pillows are comfortable. The WiFi wasn't great for video calls and phone calls were spotty, but the Internet was good enough for me to work remotely. I would expect that to vary a lot by room as my service was terrible and I could barely connect in specific areas of the room. The worst part was the AC, or lack thereof. The first night it was well over 100F in the room upon arrival. I had the front desk person help and he said give it a few hours. A few hours later it was still miserable. After about 20 hours of it running, it was maybe 85 in the room. Advertising they have "AC" was 100% false advertising. Staying outside would have been more comfortable. The AC in the office and breakfast rooms worked fine, but not in the rooms, as many have mentioned. The breakfast wasn't good and the eggs probably had more salt than eggs. At least I was only here 2 nights and it was in a good location. The shower seemed 3rd world and was not good, you have to hold the handle to wash. It was terrible and moldy. I'd never stay here again and recommend spending extra for a quality spot. This is not it. I wish I'd have asked for a refund and went somewhere nicer. It was miserably hot, especially between 5AM and 1AM with AC and fan on full blast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jean-Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and great location, the management was super helpful when I needed something

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. For the price, great facility and location.
Stayed 11 nights in Jul 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love its convenient location, though the parking can be an issue
Stayed 1 night in Feb 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV didn’t work, which was the only gripe that I had.
Stayed 1 night in Nov 2024

10/10 Excellent

RAYLETTE

Liked: Cleanliness, amenities, property conditions & facilities
Mannersable staff
Stayed 7 nights in Apr 2024

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tbh after reading reviews on google I was a bit afraid, I was traveling with my partner who is recovering from a health trauma and is super sensitive to his comfort in his environment so I reached out to the hotel And expressed my concern and I said I’m willing to pay for an upgrade. They expressed that there was no need and they’d ensure we’d have a great experience. Well I’m glad I listen they blew my expectation, the property was in an amazing location. Super clean and the breakfast was great and central to everything. The only feedback Is that they only gave me 1 towel and I asked several times And never received one. Ended up using my beach towel. Other than that it’s was great and they earned a returning customer in me. Already planning my return.

8/10 Good

Robert

Hard to find
Stayed 3 nights in Jun 2024