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Four Points by Sheraton Santo Domingo

4.0 star property
Hotel with free breakfast, in the vicinity of Caucedo Port

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Photo gallery for Four Points by Sheraton Santo Domingo

Outdoor pool, sun loungers
Free daily cooked-to-order breakfast
Exterior
Outdoor wedding area
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View | Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Partial Ocean View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillowtop beds, minibar, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
KM 22 Autopista Las Americas, next to Las Americas Free Zn, Boca Chica, Santo Domingo, 10210

What's nearby

  • La Caleta Park - 2 min drive - 1.8 miles
  • Dream Casino Be Live Hamaca - 6 min drive - 2.8 miles
  • Caucedo Port - 8 min drive - 6.0 miles
  • Boca Chica Beach - 9 min drive - 6.2 miles
  • Zona Franca de San Isidro Industrial Area - 12 min drive - 8.4 miles

Getting around

  • Las Americas Intl. Airport (SDQ) - 11 min drive

Restaurants

  • ‪Barra Payan - ‬7 min drive
  • ‪Mango's Village - ‬8 min drive
  • ‪El Pino Food Truck Park - ‬12 min drive
  • ‪Gran Parador Bellamar - ‬4 min drive
  • ‪Isla Shop - ‬4 min walk

About this property

Four Points by Sheraton Santo Domingo

Upscale hotel near Caucedo Port
Located close to Superior Academy of Aeronautical Sciences and Hipódromo V Centenario, Four Points by Sheraton Santo Domingo provides free cooked-to-order breakfast, an airport shuttle, and a terrace. The on-site international cuisine restaurant, Los Balcones, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking and extended parking
  • A roundtrip airport shuttle (surcharge), express check-out, and a 24-hour front desk
  • A reception hall, wedding services, and an elevator
  • Guest reviews give top marks for the helpful staff and proximity to the airport
Room features
All 124 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Arrecife Sports Bar
  • Los Balcones

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,119 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Elevator (47 inch wide door)
  • Grab bar in shower (39 inches high)
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Roll-in shower (79 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 22 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 25 (one-way), (from 2 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Quality Hotel Real Aeropuerto Santo Domingo
Quality Hotel Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Santo Domingo
Quality Real Aeropuerto Santo Domingo
Quality Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto to Do
Four Points by Sheraton Santo Domingo Hotel
Quality Hotel Real Aeropuerto Santo Domingo
Four Points by Sheraton Santo Domingo Boca Chica
Four Points by Sheraton Santo Domingo Hotel Boca Chica

Frequently asked questions

Does Four Points by Sheraton Santo Domingo have a pool?

Yes, this property has an outdoor pool.

Is Four Points by Sheraton Santo Domingo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton Santo Domingo?

Self parking and extended parking are free at this property.

What time is check-in at Four Points by Sheraton Santo Domingo?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Four Points by Sheraton Santo Domingo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Four Points by Sheraton Santo Domingo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Four Points by Sheraton Santo Domingo located?

Located in La Caleta, this hotel is within 9 mi (15 km) of Caucedo Port, Hipódromo V Centenario, and Superior Academy of Aeronautical Sciences. Zona Franca de San Isidro Industrial Area and Boca Chica Beach are also within 9 mi (15 km).

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Four Points by Sheraton Santo Domingo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 55 reviews
Rating 8 - Good. 12 out of 55 reviews
Rating 6 - Okay. 7 out of 55 reviews
Rating 4 - Poor. 4 out of 55 reviews
Rating 2 - Terrible. 5 out of 55 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dr. Crappie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and very quiet
Stayed 2 nights in May 2025

8/10 Good

Sebastien

Liked: Cleanliness
Nice place
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

elmide

Liked: Cleanliness, amenities, property conditions & facilities
The welcome was excellent because the clerk smiled and greeted as though he was happy that I was there. The kitchen staff went above and beyond.
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Property conditions & facilities
Staff was outstanding, I needed to check in several hours early to attend a Zoom call. They checked me into the room and made sure I had internet connection in my room.
Stayed 1 night in Apr 2025

8/10 Good

RENIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly person
Stayed 1 night in May 2025

8/10 Good

C. Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need upgrades!
Stayed 1 night in May 2025

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Check -in takes too long. Breakfast is great. Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Mishell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Feb 2025

10/10 Excellent

carlos joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend a bit more attention to details on finishing.
Stayed 1 night in May 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a well-maintained hotel inside and out. The restaurant had very good and reasonably priced food. The staff was courteous and helpful. It's a gated property with no opportunity to walk anywhere off the site. The plumbing fixtures are in need of an upgrade.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

6/10 Okay

Ifrendely

Liked: Staff & service
Disliked: Cleanliness
Very nice from the outside and lobby but rooms very outdated and dusty. A/C system super old and very loud. We were not able to sleep with the a/c
Stayed 1 night in Apr 2025

8/10 Good

Julian

Liked: Staff & service
The hotel is in a good location and has recently been acquired under the Sheraton Four Points branding. It is not up to the standard yet of that branding and probably needs some refurbishment. The breakfast was good but the buffet dinner was limited and wine options not good. The dining area definitely needs re-modeling. The room was comfortable but cleaning was not perfect and the sanitaryware ware was old with bath rather than shower. The hotel has potential.
Stayed 1 night in Apr 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2025

4/10 Poor

LUZ

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at 2pm and I was offered an early check in for $25.00, I didn’t accept it because I couldn’t believe that the room was available and the lady wanted me to pay additional for getting the room 1 hr earlier.
Stayed 1 night in Mar 2025

8/10 Good

PETER

None
Stayed 1 night in Dec 2024

6/10 Okay

Jurgen

Liked: Cleanliness, property conditions & facilities
The hotel and staff were good but cable wasn’t working, they said it was general. AC was failing because of lost of power, and front door too. Telephone wasn’t working either. They sent a technician and he repaired AC and phone cord. At 3:45 am we could have a taxi to drive us to the airport.
Stayed 1 night in Apr 2025

2/10 Terrible

Nilse

Liked: Cleanliness
Disliked: Staff & service

Overpriced lousy food and no service

Worst food ever. I bought a 20 buffet dinner and everything was cold. They knew the heating elements were not working said nothing. I complained and they said " oh you want your food hot". It was worse than school cafeo. I paid for two people. They said I only paid for one. I needed to find the first receipt that said two people. I got there 30 minutes befy check in . They said no problem wait your room is almost ready. Check in was at three I got my room at 3:30. The facility is ok they just need someone who knows how to run a hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Excelente food.
Stayed 1 night in Jun 2025

8/10 Good

fernando

Liked: Cleanliness, amenities, property conditions & facilities
Close to airport But too close to busy highway and not ocean front
Stayed 2 nights in May 2025

10/10 Excellent

Bienvenido

Liked: Amenities, property conditions & facilities
💪
Stayed 2 nights in May 2025

6/10 Okay

angelica

Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025