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Novus Plaza Hodelpa

2.0 star property
Travelers balance adventure and relaxation at Novus Plaza Hodelpa, where days filled with mountain biking excursions lead into vibrant evenings in Zona Colonial

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View from property - Novus Plaza Hodelpa (Santo Domingo)
Front of property - Novus Plaza Hodelpa (Santo Domingo)
Lobby - Novus Plaza Hodelpa (Santo Domingo)
Terrace/patio - Novus Plaza Hodelpa (Santo Domingo)
View from property - Novus Plaza Hodelpa (Santo Domingo)
Zona Colonial offers the perfect mix of activity and downtime at Novus Plaza Hodelpa. Enjoy a massage after exploring on rented bikes or a gym session. The 24-hour front desk helps guests transition between daytime adventures and lively nightlife seamlessly.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
  • Bar

Room options

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About the neighborhood

Zona Colonial, a neighborhood in Santo Domingo, is home to Novus Plaza Hodelpa. Travelers who have shopping on the agenda can visit Sambil Santo Domingo and Blue Mall. Looking to enjoy an event or a game while in town? See what's happening at Palacio de los Deportes Virgilio Travieso Soto or Centro Olimpico. Visit our Santo Domingo travel guide
Map
Calle El Conde, Esquina Hostos, Santo Domingo, Distrito Nacional, 10211

What's nearby

  • Chicharrón y Casabe....crispy pork belly with wasakaka sauce. Absolute treat! #trovember
    Calle El Conde
    1 min walk - 0.0 miles
  • Beautiful cathedral in Santo Domingo 🇩🇴🇩🇴🇩🇴😍😍😍
    Columbus Park
    1 min walk - 0.1 miles
  • Templo De San Ignacio De Loyola Iglesia De La Compania De Jesus (Pateon De La Patria) photo 2
    Calle Las Damas
    4 min walk - 0.3 miles
  • Dominican Republic featuring cruising, tropical scenes and a sunset
    Malecon
    7 min walk - 0.4 miles
  • Santa Maria la Menor Cathedral
    3 min walk - 0.2 miles

Getting around

  • Amin Abel Station
    5 min drive
  • Santo Domingo (JBQ-La Isabela Intl.)
    36 min drive

Restaurants

  • Restaurante Conde de Peñalba
    1 min walk
  • Casa De Yura
    3 min walk
  • Jalao
    2 min walk
  • Pizzarelli
    2 min walk
  • Casa Barista
    2 min walk

About this property

Novus Plaza Hodelpa

Hotel near Malecon
At Novus Plaza Hodelpa, you can look forward to a nightclub, an airport shuttle, and a grocery/convenience store. Treat yourself to a massage or other spa services. Enjoy the gym, as well as activities like mountain biking. A terrace, shopping on site, and dry cleaning/laundry services are available to all guests.
Other perks at this hotel include:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a front-desk safe
  • A porter/bellhop, a TV in the lobby, and meeting rooms
  • Multilingual staff, a 24-hour front desk, and a gift shop
Room features
All 96 rooms boast comforts such as air conditioning, as well as thoughtful touches like safes and room service.
Extra amenities include:
  • Showers and hair dryers
  • TVs with cable channels

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Property amenities

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Mountain biking
  • Nightclub
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 4 floors

Room amenities

Bedroom

  • Crib

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All residents of Dominican Republic are required to exhibit a valid passport, driving license, and local ID at the time of check-in. Travelers who are not citizens of Dominican Republic will have to show a valid passport only.

Access methods

Staffed front desk

Pets

Pets allowed

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Comercial Santo Domingo Santo Domingo
Mercure Comercial Santo Domingo Santo Domingo
Mercure Comercial Santo Domingo Hotel
Hotel Mercure Comercial
Mercure Comercial Santo Domingo
Mercure Comercial
Hotel Hotel Mercure Comercial Santo Domingo Santo Domingo
Santo Domingo Hotel Mercure Comercial Santo Domingo Hotel
Hotel Hotel Mercure Comercial Santo Domingo
Hotel Mercure Comercial Santo Domingo Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Hotel Mercure Comercial Santo Domingo
Novus Plaza Hodelpa Hotel Santo Domingo

Frequently asked questions

Is Novus Plaza Hodelpa pet-friendly?

Yes, pets are allowed at this property.

What time is check-in at Novus Plaza Hodelpa?

Check-in begins at 3 PM.

What time is check-out at Novus Plaza Hodelpa?

Check-out is at noon.

Does Novus Plaza Hodelpa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Novus Plaza Hodelpa located?

Located in Zona Colonial, this hotel is within a 10-minute walk of Calle El Conde and Malecon. Casino Colonial and Columbus Park are just steps away.

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Reviews

Novus Plaza Hodelpa Reviews

7.0

Good

7.4

Cleanliness

8.4

Location

7.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 92 out of 612 reviews
Rating 8 - Good. 231 out of 612 reviews
Rating 6 - Okay. 171 out of 612 reviews
Rating 4 - Poor. 76 out of 612 reviews
Rating 2 - Terrible. 42 out of 612 reviews

Reviews

6/10 Okay

cassandra, Redcliff

Disliked: Staff & service
I ad a nice stay. The best thing is the location of the hotel which is in the Colonial area in Santo Domingo

8/10 Good

Pedro, Curacao september 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel very good location

Excellent Good restaurants. Historical and very Safe to walk around.

8/10 Good

Doris, PR

Liked: Staff & service

Vacations on RD

Food and service wonderful Plus happy hour

2/10 Terrible

Lucien, Martinique

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel à éviter

Pas de climatisation pendant une semaine et aucune solution ni geste commercial proposés pour compenser cet inconvénient majeur

6/10 Okay

mirage soleil

Pratique

Hôtel pratique pour quelques jours. Très bon emplacement mais pas le must pour farniente.

8/10 Good

RICARDO, GIJON

Liked: Staff & service, room comfort
Disliked: Cleanliness

LO RECOMIENDO A QUIEN VISITE LA ZONA COLONIAL

Todo muy bien y con ganas de REPETIR la experiencia,el desayuno en el hotel EXCELENTE.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great for the price

good location and service

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

In the old city

The hotel is good for a couple days stay in Santo Domingo. It is in the heart of the Colonial Zona. Many restaurants along the strip. The hotel is definitely at a budget price with breakfast.

6/10 Okay

Oscar, wilton manors FL

Liked: Room comfort

Incomunicado stay

I stay there because the staff is nice, the food is good, the room is good enough. BUT no internet is a deal killer. Will Not go back again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in poor shape, quite expansive for what it is offering. I'm very surprise seeing that the Accord Group have this hotel holding its flag. The rooms are very small and dust is covering most of the furniture. At the bathroom the toilet was having water all over the floor and the shower was dirty and so small that I could touch the ceiling with my head (I'm 5 11"). Domestic flies were all over the restaurant. Very difficult the neighbourhood. I just stepped outside and was approached by a man offering women and drugs. In minutes later I saw this same man circulating by the hotel area.

6/10 Okay

Nada, London

Disliked: Cleanliness, property conditions & facilities

Best budget hotel around

Good location and if on a budget this is your hotel. Breakfast was poor so don't bother, although the food from the restaurant is good.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hôtel sale et bruyant

Hôtel bien placé, mais rien à voir avec un Mercure en France (hôtel **). Nuit très bruyante Couloir jonchée de plateaux durant 2 jours. Pas cher, bien situé, rien de plus.

2/10 Terrible

Jozefina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever. Dirty, bad service. Bad matrass.

Worst hotel ever. This is not a hotel but a hostel. Dirty, old, bad matrass, no pillows, only 1 towel. This is not worth a Mercure. This is a pure dirty hostel. It was a nightmere !!!!!!

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Bof ...

hôtel très bien placé, chambre minuscule ! Salle de bain lamentable (il faut enjamber la cuvette des toilettes pour aller dans la douche). Pas de prises de courant. Bon buffet petit déjeuner et personnel très sympathique. Ne Mérite pas l’étiquette Mercure mais devrait être IBIS

8/10 Good

Rosemond, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Carol the receptionist was excellent

6/10 Okay

laurent, Paris

Liked: Cleanliness, staff & service

idéal pour découvrir le quartier colonial

hôtel très bien placé mais équipement moyen. Pas de prise dans les petites salles de bain, une seule sous une table de nuit dans la très petit chambre. Personnel sympathique et très serviable. Petit déjeuner très correct. Mais reste cher pour les prestation qui se rapproche plus d'un IBIS, bar hors de prix (expresso 2,5 Euro)

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Out of the way

Noisy next to the club confusing to get to i did not feel safe in the neighborhood. Seem historical but the hotel did not have parking

8/10 Good

Jose, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Busiess trip

Hotel is in the Colonial Area of the city. Close to shopping and restaurants.

6/10 Okay

peter, port au prince

Liked: Cleanliness

Middle of Zona colonial

Not much to say about the room , adequate for a or a couple of nights stay, decent breakfast , now served as advertised 0630 (last time I stayed in the hotel around 0720) , so, all in all, totally ok .

2/10 Terrible

Mary anne, Brandon Manitoba canada

Liked: Cleanliness
Disliked: Staff & service, room comfort

Our belongings were stolen from our room.

The fridge did not work in our room. The location was great. The hot water shower was great. We had our things stolen from our room and all they said was sorry. I was very unhappy about this.

4/10 Poor

gayle, Winnipeg

Disliked: Staff & service, property conditions & facilities, room comfort
Rooms are very small, mustysmelling, bed terrible.

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please don't punish yourself staying at Mercure

Stayed only one night arrived around 8:00 just hoping to have a good rest after a long trip but the room was so dirty and lots of hair on the floor, left over food from last occupant and then in the morning just realized there were two cellphones under my blanket (meaning that my bed was not cleaned or blankets changed before I occupy the room). I had to wait around an hour to take a shower because there were several rooms without water including mine; faucet in the bathroom was broken and the curtain were so dirty an one of them broken. The free breakfast is joke and the wifi was not working. Please do yourself a favor and pay a bit more and stay in a real hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best area in town

easy check in, flexible staff. almost got mugged at night but generally the area is very safe. was 2:30 am when it happened.

6/10 Okay

Verified traveler

One of Numerous Stays Here

Rooms are very small IBIS style. I was give a room with 1 queen bed and 1 small bed. Almost no space to get around in the room. Shower pressure at this hotel has never been good and this trip was no exception. While I have no problems staying here for 1to 2 nights, next time I am going to try a different hotel.

4/10 Poor

javier, CUCUTA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia

Realmente el hotel está bastante viejo, el baño tenia una gotera en él techo q me tocaba lavarme las manos y la boca haciéndome a un lado, informe del daño pero no fue solicionado