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Hyatt Centric Santo Domingo

4.0 star property
Downtown Santo Domingo's vibrant neighborhood welcomes travelers with a refreshing outdoor pool and stunning rooftop bar for evening relaxation

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Exterior - Hyatt Centric Santo Domingo (Santo Domingo)
Property video
Terrace/patio - Hyatt Centric Santo Domingo (Santo Domingo)
2 bars/lounges - Hyatt Centric Santo Domingo (Santo Domingo)
Lobby - Hyatt Centric Santo Domingo (Santo Domingo)
Hyatt Centric Santo Domingo, in downtown's heart, offers a lively yet comfy base for city exploration. Guests can enjoy coffee or cocktails at two bars, connect with free in-room WiFi, or cool off in the outdoor pool. Business travelers value the 24-hour business center for work.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Double Beds (Neds)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 2 Double Beds (Neds)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, memory foam beds, minibar

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

View from room

Deluxe Room, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(5 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite

Premier Suite | Premium bedding, down comforters, memory foam beds, minibar

Premier Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 2 Double Beds (High Floor)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed, Accessible

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Piantini, a neighborhood in Santo Domingo, Hyatt Centric Santo Domingo is near a metro station and near a boardwalk/promenade. Bellapart Museum and Eduardo Brito National Theater are cultural highlights, and travelers looking to shop may want to visit Acropolis Center and Blue Mall. Looking to enjoy an event or a game while in town? See what's happening at Centro Olimpico or Palacio de los Deportes Virgilio Travieso Soto. Visit our Santo Domingo travel guide
Map
Avenida Winston Churchill Esq., Paseo de los Locutores, Parque Habitat, Santo Domingo, 10150

What's nearby

  • Acropolis Center
    Acropolis Center
    7 min walk - 0.4 miles
  • Malecon
    Malecon
    2 min drive - 1.6 miles
  • Blue Mall
    13 min walk - 0.7 miles
  • Hard Rock Live
    13 min walk - 0.7 miles
  • Agora Mall
    3 min drive - 1.9 miles

Getting around

  • Freddy Beras Goico Station
    3 min drive
  • Las Americas Intl. Airport (SDQ)
    36 min drive

Restaurants

  • The Irish Pub
    4 min walk
  • Perbacco
    4 min walk
  • La Cassina
    3 min walk
  • Casa Luca
    1 min walk
  • KFC
    3 min walk

About this property

Hyatt Centric Santo Domingo

Upscale hotel near Malecon
Take advantage of a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services at Hyatt Centric Santo Domingo. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as 2 bars and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • A porter/bellhop, a 24-hour front desk, and luggage storage
Room features
All 127 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Memory foam beds and down comforters
  • Showers, hair dryers, and shampoo
  • TVs with cable channels
  • Wardrobes/closets, housekeeping, and phones

Similar properties

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 783 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 to 32 for adults and USD 32 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aon Food & Mood
  • Burble Rooftop Bar
  • Caobana Coffee Bar
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 32.00 to 32.00 for adults, and USD 32.00 to 32.00 for children
  • Airport shuttle fee: USD 95 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Centric Santo Domingo Hotel
Hyatt Centric Santo Domingo Piantini
Hyatt Centric Santo Domingo Santo Domingo
Hyatt Centric Santo Domingo Hotel Santo Domingo

Frequently asked questions

Does Hyatt Centric Santo Domingo have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Centric Santo Domingo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Centric Santo Domingo?

Check-in begins at 3:00 PM.

What time is check-out at Hyatt Centric Santo Domingo?

Check-out is at noon.

Does Hyatt Centric Santo Domingo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 95 per vehicle applies.

Where is Hyatt Centric Santo Domingo located?

Located in Piantini, this hotel is within a 10-minute walk of Acropolis Center, Caribbean Cinemas Acrópolis Center, and Gate of San Diego. Hard Rock Live and Blue Mall are also within 15 minutes. Heroes Center Station is 25 minutes by foot and Francisco Alberto Caamano Deno Station is 27 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Centric Santo Domingo Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 197 out of 226 reviews
Rating 8 - Good. 20 out of 226 reviews
Rating 6 - Okay. 5 out of 226 reviews
Rating 4 - Poor. 2 out of 226 reviews
Rating 2 - Terrible. 2 out of 226 reviews

Reviews

Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great hotel for business travel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maria Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was v helpful and friendly!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stays at this property. Thomas at the front desk is one of the classiest and most attentive guys I’ve experienced at any hotel. He could easily qualify for the RItz-Carlton or The Four Seasons.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great area.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccable,the staff was very friendly and polite hotel is beautiful
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Nice welcome, nice room, nice location
Stayed 1 night in Dec 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Friendly staff and good location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful n clean.. the breakfast was Excellent .. the staff was excellent.. the pool was amazing..
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and love location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. The amenities where very good.The hotel is in a nice neighborhood with restaurants around. The staff are friendly and professional .The rooftop is amazing.Will definitely stay here again.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding facilities and staff. The breakfast was amazing, as were the roof top pool and bar.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kseniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! We enjoyed our short stay. Very friendly staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

BELKYS

Great service. We had a great experience at the restaurant there. Nataly and Agripina were attentive, kind, and always made sure we were taken care of. Highly recommend.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Bernardo Luis

Liked: Cleanliness, staff & service, property conditions & facilities
the staff is very friendly
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Honestly the best hotel we have stayed at in Santo Domingo. Customer service was beyond our expectation.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, in a great location, staff was incredibly helpful
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

The hotel is beautiful very comfortable and clean. Staff were great, very friendly and attentive.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Nagi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brand new hotel, very good localisation, clean, excellent service
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very confortable a new hotel, near restaurants and stores!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Newly built, food was great and staff very professional. Stayed here twice and will be staying most of my trips to Santo Domingo, these people are like family!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding, always friendly and eager to accommodate our requests. The restaurant food was amazing, and the rooms were spacious and comfortable. The rooftop pool and bar area were a highlight, beautiful and relaxing. We’ll definitely be staying here again!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent upon my arrival. Very convenient to work location. Highly recommend.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Lerisse

Liked: Cleanliness, amenities, property conditions & facilities
This property is amazing. Cleanliness is A1. Great quality amenities and the front desk staff makes you feel right at home “Thomas was so attentive and cordial”. Strongly recommend this property, great location is in the middle of everything.
Stayed 2 nights in Jun 2025