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Hyatt Centric Santo Domingo

4.5 star property
Luxury hotel with bars and a fitness center

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Photo gallery for Hyatt Centric Santo Domingo

Outdoor pool
Premier Suite | Premium bedding, down comforters, memory foam beds, minibar
Premium bedding, down comforters, memory foam beds, minibar
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 2 Double Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (High Floor)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Neds)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 2 Double Beds (Neds)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, down comforters, memory foam beds, minibar

Premier Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Down duvet
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

View from room

Deluxe Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 59 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, down comforters, memory foam beds, minibar

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Down duvet
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Avenida Winston Churchill Esq., Paseo de los Locutores, Parque Habitat, Santo Domingo, 10150

What's nearby

  • Blue Mall - 13 min walk - 0.7 miles
  • Malecon - 3 min drive - 1.8 miles
  • Agora Mall - 3 min drive - 1.9 miles
  • Sambil Santo Domingo - 4 min drive - 2.8 miles
  • Centro Olimpico - 4 min drive - 2.4 miles

Getting around

  • Freddy Beras Goico Station - 3 min drive
  • Las Americas Intl. Airport (SDQ) - 36 min drive

Restaurants

  • ‪Casa Luca - ‬1 min walk
  • ‪The Irish Pub - ‬4 min walk
  • ‪Lila Modern Asian Cuisine - ‬4 min walk
  • ‪Pala Pizza - ‬2 min walk
  • ‪Larimar Sdq - ‬5 min walk

About this property

Hyatt Centric Santo Domingo

Luxury hotel near Blue Mall
Take advantage of a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services at Hyatt Centric Santo Domingo. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as 2 bars and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • A porter/bellhop, a 24-hour front desk, and luggage storage
Room features
All 130 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with showers and hair dryers
  • TVs with cable channels
  • Wardrobes/closets, housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 to 32 for adults and USD 32 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aon Food & Mood
  • Burble Rooftop Bar
  • Caobana Coffee Bar
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 32.00 to 32.00 for adults, and USD 32.00 to 32.00 for children
  • Airport shuttle fee: USD 95 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Centric Santo Domingo Hotel
Hyatt Centric Santo Domingo Piantini
Hyatt Centric Santo Domingo Santo Domingo
Hyatt Centric Santo Domingo Hotel Santo Domingo

Frequently asked questions

Does Hyatt Centric Santo Domingo have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Centric Santo Domingo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Centric Santo Domingo?

Self parking is free at this property.

What time is check-in at Hyatt Centric Santo Domingo?

Check-in begins at 3:00 PM.

What time is check-out at Hyatt Centric Santo Domingo?

Check-out is at noon.

Does Hyatt Centric Santo Domingo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 95 per vehicle applies.

Where is Hyatt Centric Santo Domingo located?

Located in Downtown Santo Domingo, this luxury hotel is within a 15-minute walk of Acropolis Center and Blue Mall. Gate of San Diego and Basilica Catedral Nuestra Senora de la Altagracia are also within 1 mi (2 km). Heroes Center Station is 25 minutes by foot and Francisco Alberto Caamano Deno Station is 27 minutes.

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Hyatt Centric Santo Domingo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 70 reviews
Rating 8 - Good. 10 out of 70 reviews
Rating 6 - Okay. 1 out of 70 reviews
Rating 4 - Poor. 1 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities
Excelente hotel

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, in a great location, staff was incredibly helpful
Stayed 1 night in Apr 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding, always friendly and eager to accommodate our requests. The restaurant food was amazing, and the rooms were spacious and comfortable. The rooftop pool and bar area were a highlight, beautiful and relaxing. We’ll definitely be staying here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Newly built, food was great and staff very professional. Stayed here twice and will be staying most of my trips to Santo Domingo, these people are like family!
Stayed 1 night in Mar 2025

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended!
Stayed 1 night in Apr 2025

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Feb 2025

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent upon my arrival. Very convenient to work location. Highly recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very confortable a new hotel, near restaurants and stores!
Stayed 1 night in Feb 2025

10/10 Excellent

Zoilo

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel In Santo Domingo. Highly recommended
Stayed 1 night in Feb 2025

10/10 Excellent

Pedro

Liked: Cleanliness, property conditions & facilities
Great experience, fantastic staff
Stayed 1 night in Feb 2025

10/10 Excellent

Kenard Franklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value excellent service. Staff made it happen.
Stayed 1 night in Mar 2025

10/10 Excellent

Julio c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel extremely good customer service. I love everything about it.
Stayed 5 nights in Feb 2025

8/10 Good

Rinaldy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, the thing that I could complaint was that were missing disposable sandals and toothpaste
Stayed 1 night in Apr 2025

8/10 Good

Rinaldy

Liked: Cleanliness, staff & service, property conditions & facilities
Missing disposable sandals and toothpaste
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

BIENVENIDO J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new Hotel. Close to everything. Staff was very friendly and helpful. Very clean and extremely quiet. We love our stay there.
Stayed 5 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Problem with construction in other areas of the building. Other than that, great installation.
Stayed 1 night in Jan 2025

8/10 Good

Runier

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room and I have never stayed in a room with a giant cement column in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in busy city

Newly opened a few minor things, staff need to explain things more. That aside it didn't detract from the hotel which is very nice, great location, very relaxing in a busy city.
Stayed 1 night in Dec 2024

6/10 Okay

Philip

Liked: Cleanliness, property conditions & facilities
This hotel was amazing as far as the hotel property but the experience we had checking in was horrible. We were traveling with 2 year old daughter and due to an issue with other hotel we had to rebook to this one immediately past midnight. Due to this the booking was made for next day not same night we were there. Front desk did not want accommodate us with child and update reservation. We were told we have to wait until 3am and PAY another $50 plus tax for early check in when we were technically a late check in and leaving by 10am that morning. Hotel was amazing, check in process and accommodation the worst.
Stayed 1 night in Mar 2025