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Hotel Tropicana

Property class: 3.5

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Photo gallery for Hotel Tropicana

A swimming pool with lounge chairs and umbrellas, surrounded by buildings with large windows. - Hotel Tropicana (Santo Domingo Este)
A covered outdoor dining area with multiple round tables set for a formal event, featuring clear chairs and white tablecloths. - Hotel Tropicana (Santo Domingo Este)
A paved walkway with stone tiles, surrounded by palm trees and various plants, leading to a building with a red roof. - Hotel Tropicana (Santo Domingo Este)
An indoor dining area with wooden beams, tables, chairs, and potted plants. - Hotel Tropicana (Santo Domingo Este)
A spacious living room with a large sofa, a coffee table, and a side table. There are two framed artworks on the walls and a ceiling fan. - Hotel Tropicana (Santo Domingo Este)
Take advantage of a poolside bar, a coffee shop/cafe, and a garden at Hotel Tropicana. For some rest and relaxation, visit the hot tub. Free WiFi in public areas, with speed of 25+ Mbps, is available to all guests, along with a bar and a restaurant.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, Garden Area

A hotel room with two beds, a wooden headboard, a nightstand, and a bathroom with a mirror and green tiles.

Comfort Room, Garden Area

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Executive Level

A bedroom with a bed, a window with open shutters, a painting on the wall, and a nightstand.

Comfort Room, Executive Level

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Room, Terrace, Garden Area

A window with a view of a courtyard with a pool, palm trees, and buildings.

Deluxe Room, Terrace, Garden Area

  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

View all photos for Deluxe Room, City View, Executive Level

A hotel room with a bed, a wooden dresser, a mirror, a wardrobe, and a flat-screen TV mounted on the wall.

Deluxe Room, City View, Executive Level

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room, Executive Level

A hotel room with a bed, a chair, a painting, a lamp, and a window.

Junior Room, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Quadruple Room, Multiple Beds, Garden Area

A hotel room with two beds, a wooden headboard, a bedside table, a nightstand, a wall-mounted alarm clock, and a door leading to a bathroom.

Family Quadruple Room, Multiple Beds, Garden Area

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in La Isabelita, a neighborhood in Santo Domingo Este, Hotel Tropicana is near the airport. Travelers who have shopping on the agenda can visit Sambil Santo Domingo and Blue Mall. Looking to enjoy an event or a game while in town? See what's happening at Hipódromo V Centenario or Palacio de los Deportes Virgilio Travieso Soto. Visit our Santo Domingo Este travel guide
Map
Av. Las Americas, Esq. Calle 8, Santo Domingo Este, Santo Domingo

What's nearby

  • A serene lake surrounded by dense forest and limestone cliffs.
    Three Eyes National Park
    16 min walk - 0.9 miles
  • A coastal cityscape with a beach, palm trees, and high-rise buildings.
    Malecon
    8 min drive - 5.9 miles
  • Malecon
    5 min walk - 0.3 miles
  • National Aquarium
    4 min drive - 1.6 miles
  • Blue Mall
    14 min drive - 8.8 miles

Getting around

  • Ramon Caceres Station
    8 min drive
  • Las Americas Intl. Airport (SDQ)
    18 min drive

Restaurants

  • McDonald's
    4 min drive
  • Jade Teriyaki (Jumbo)
    4 min drive
  • Cafe Santo Domingo
    4 min drive
  • McDonald's
    4 min drive
  • Barra Junior Payan
    2 min drive

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Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 7 to 14 for adults and USD 7 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Handrails in stairways
  • Lever door handles
  • Null
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 4 buildings
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
1 total (up to 10 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: USD 30 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 14 for adults, and USD 7 to 14 for children
  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 40 (up to 17 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Frequently asked questions

Does Hotel Tropicana have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Tropicana pet-friendly?

Yes, Hotel Tropicana allows pets (limit 1 total) with a maximum weight of up to 10 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 20 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Tropicana?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Tropicana?

Check-out is at noon.

Does Hotel Tropicana provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 40 per vehicle applies.

Where is Hotel Tropicana located?

Located in La Isabelita, this hotel is within 1 mi (2 km) of Malecon and Three Eyes National Park. National Aquarium and Agua Splash Caribe Aquatic Park are also within 2 mi (3 km).

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Reviews

Hotel Tropicana Reviews

8.0

Very Good

7.4

Cleanliness

7.0

Amenities

8.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 26 reviews
Rating 8 - Good. 5 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think for me it was an ideal price for what you get in return. The staff is very friendly. I also found it to be quiet and clean.
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
The room was beautiful the view was great to the pool but there is construction happening in the property and there was sheet rock and hammers and a lot happening
Stayed 4 nights in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Room was clean, Staff is courteous. Close to the Airport. it was good for the price.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
A bottle of water was for 128 dop! That was crazy but it was a good experience
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
This property is old but well kept. If you need a 1-2 day cheap stay near the airport this is your place. I only stayed one night. Power went out and I panicked due to the heat but in 20 mins came back on and stayed. TV is only few local channels. Shower was ok with hot water. Bed and pillow good enough. Parking is secure. Premise is cute and dated. Not for long stays.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
The room was clean except the floor but I told them about it and they went and mopped it right away
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t even slept at the place! I call customer support to have a refund they said they would call me but nothing. I paid and extra 15$ on top of the 50$ for the room and still had a Sh…. That was an horrible experience
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness
The room feel neglected and I couldn’t use my card to pay even tho I was not planning to pay cash cause I didn’t have enough cash
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran experiencia en el Hotel Tropicana. Personal muy amable y siempre disponible para ayudar, lugar acogedor con una hermosa vista junto a la piscina, mucha paz y tranquilidad. Comida muy buena y servicio rápido. El hotel está en renovación, pero la construcción no molesta la estadía. Quiero destacar a **Evelyn**: excelente, muy amable y servicial, siempre disponible. Me recibió muy bien y me hizo sentir bienvenida con un trato personalizado. También agradezco a **Angel**, que fue muy servicial y me ayudó con un pequeño problema de agua en mi habitación, y a los recepcionistas **Adriam** y la señora que me ayudó a reservar una excursión, quienes fueron excelentes también. En general, todos fueron INCREÍBLES RECOMENDADO!Definitivamente Volveré! **Inglês:** Great experience at Hotel Tropicana. Very kind staff, always available to help, cozy place with a beautiful view by the pool, lots of peace and tranquility. Very good food and fast service. The hotel is under renovation, but the construction doesn't disturb the stay. I want to highlight **Evelyn**: excellent, very kind and helpful, always available. She welcomed me warmly and made me feel welcome with personalized treatment. I also want to thank **Angel*, who was very helpful and assisted me with a small water issue in my room, and the receptionists **Adriam** and the lady who helped me book an excursion.RECOMENDED! I will definitely come back!
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo las atenciones, la limpieza el personal es muy amable definitivamente me encantó
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Una propiedad acogedora
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Stayed 6 nights in Jun 2026
Verified review

2/10 Terrible

Stayed 9 nights in Feb 2026