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Hotel Refugio Neptuno's

3.0 star property
Travelers find peaceful retreat near Boca Chica Beach with an inviting outdoor pool and a library filled with books perfect for afternoon reading

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Reception - Hotel Refugio Neptuno's (Boca Chica)
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Studio Suite | Living area | Flat-screen TV - Hotel Refugio Neptuno's (Boca Chica)
Family Suite, 2 Bedrooms | Terrace/patio - Hotel Refugio Neptuno's (Boca Chica)
Front of property - Hotel Refugio Neptuno's (Boca Chica)
Hotel Refugio Neptuno's is near Boca Chica Beach. Guests enjoy a cooked-to-order breakfast, explore the garden, or relax by the pool on sun loungers. The library offers a quiet reading spot, and laundry facilities add convenience. Staff are praised for their helpfulness.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room One Bed

Standard Room One Bed | Egyptian cotton sheets, premium bedding, minibar, desk

Standard Room One Bed

8.4 out of 10
Very good
(11 reviews)
  • Garden view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room Two Beds

Standard Room Two Beds | Egyptian cotton sheets, premium bedding, minibar, desk

Standard Room Two Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View | Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom (1 Double Bed with Sofabed)

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom (1 Double Bed with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, minibar, desk

Family Suite, 2 Bedrooms

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free WiFi

View all photos for Studio Suite

Studio Suite | Living area | Flat-screen TV

Studio Suite

  • Beach view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Studio

Basic Studio | Egyptian cotton sheets, premium bedding, minibar, desk

Basic Studio

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Boca Chica, Hotel Refugio Neptuno's is near the beach. Alcazar de Colon and Larimar Museum are cultural highlights, and travelers looking to shop may want to visit Calle El Conde and Coral Mall. Looking to enjoy an event or a game while in town? See what's happening at Hipódromo V Centenario or Estadio Tetelo Vargas. Visit our Boca Chica travel guide
Map
Calle Duarte 17, Boca Chica, Santo Domingo, 15700

What's nearby

  • 486472115
    Boca Chica Beach
    15 min walk - 0.8 miles
  • Malecon
    Malecon
    33 min drive - 25.2 miles
  • Centro Olimpico Juan Pablo Duarte surrounded by buildings in Santo Domingo, the Dominican Republic
    Centro Olimpico
    36 min drive - 26.6 miles
  • Zona Franca de San Isidro Industrial Area
    27 min drive - 17.9 miles
  • Assembly Hall of Jehovah's Witnesses
    27 min drive - 20.9 miles

Getting around

  • Las Americas Intl. Airport (SDQ)
    15 min drive

Restaurants

  • Palmares
    10 min walk
  • Pequeña Suiza
    11 min walk
  • The Boat House
    10 min walk
  • Boca Marina
    6 min walk
  • Pluyer
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Refugio

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Refugio Neptuno's have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10:00 PM.

Is Hotel Refugio Neptuno's pet-friendly?

Yes, Hotel Refugio Neptuno's allows cats and dogs (limit 1 total).

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Refugio Neptuno's?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Refugio Neptuno's?

Check-out is at 1 PM.

Does Hotel Refugio Neptuno's provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Hotel Refugio Neptuno's located?

Situated near the beach, this hotel is within 1 mi (2 km) of Boca Chica Beach and La Matica Island. Nautical Club of Santo Domingo is 1.7 mi (2.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Refugio Neptuno's Reviews

7.8

Good

8.2

Cleanliness

7.8

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 147 out of 349 reviews
Rating 8 - Good. 95 out of 349 reviews
Rating 6 - Okay. 56 out of 349 reviews
Rating 4 - Poor. 18 out of 349 reviews
Rating 2 - Terrible. 33 out of 349 reviews

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable, staff friendly, breakfast surprisingly good.
Neptunos restaurante oposite
View from room entrance
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely come back to stay here it's comfortable and staff is friendly
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service, amenities
Staff is very attentive. Room is clean. Very inexpensive choice that includes breakfasts.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
I like the areas beautiful restaurants and bars
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING was really great and the service was terrific.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Allyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

It was pretty nice, the people and place were quite and comfortable.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good to stay. the breakfast is very good and the stall very kind
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Mirian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good very nice people and I hope and come back soon
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean place had quiet environment
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Marybeth

Liked: Staff & service
The property is a great value option. We had a room that fit our family of 5 and the hotel us only 15 minutes from the airport, which is convenient.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing by the balcony with a view to the beach was cool.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is awesome. Fun neighborhood Comfortable room
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok for the price. Breakfast was great!
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Meg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is chill and is close to the beach
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Room was ok for one night only. Breakfast was good.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the tranquility and peace there was. The facilities looked quite clean, the pool was delicious and the service was excellent.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, very friendly service, peaceful and inclined to help the customers.
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Emerito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in decent shape, it is located very close to the airport and we used it on a travel day where out flight arrived late and we didn't want to drive to our destination (2 hours away) at night. The staff is nice and the grounds are acceptable.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services were nice pleasant. They walked me to my room and will show you around the property. Everything was clean and easy access to the beach and restaurants. The area is under construction as of the time of my visit but during my vacation I stayed at multiple hotels and this is the best hotel Ive been too in DR.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late by security guard. Everything went smooth except he kept our document until morning, which was uncomfortable. Room was nice and breakfast was freshly made and delicious. Restaurants in the area are open until late. Downside is no beach access.
Stayed 1 night in Jul 2025
Verified

8/10 Good

ARTURO

Liked: Staff & service
Staff was nicely helpful. Boca Chica it’s not the best place but the hotel area wasn’t too bad. Rooms where basic and old. Good breakfast.
Verified

8/10 Good

Kiesha M

Liked: Staff & service
We loved our stay. This is a tiny guest house boutique style hotel. The room was clean. The AC was only in the bedroom but freezing cold. You’ll need paper towels and wash clothes for hand drying and bathing. Breakfast was wonderful. Best coffee. Plenty of beautiful restaurants and about a 7 minute walk to the popular beach. Very safe area, even at night.
Stayed 4 nights in Jul 2024
Verified

4/10 Poor

ed

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

To many stray cats

Free breakfast was good, service was good but to many stray cats to enjoy the meal they were on the chairs and tables, wife refused to eat there.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities
The staff are amazing and Elvis communicated really important information which was priceless. He organised transfers and was extremely helpful. The property is undergoing renovations and my room was a bit tired. I hope to return soon and spend a little more time there and explore the area.
Stayed 1 night in May 2024
Verified

6/10 Okay

Edwin

Liked: Amenities
First night I was given a bed that sunk, next day my back was misaligned and gave me problems for two days, I was given another room with a firm mattress. The hotel is clean and has steaming hot water, the two rooms I stayed in had a faint smell of cigarettes, the decore is out dated but clean. The breakfast is good and the area is pretty safe, I wouldn’t mind staying again but only if the mattress is firm. The staff are friendly. The WiFi works great in any area if the property. Air conditioners work great.
Stayed 1 night in Jan 2025