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Hotel Guarocuya

Property class: 2

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Photo gallery for Hotel Guarocuya

30-inch Smart TV with digital channels, TV, Netflix - Hotel Guarocuya (Santo Domingo)
30-inch Smart TV with digital channels, TV, Netflix - Hotel Guarocuya (Santo Domingo)
Terrace/patio - Hotel Guarocuya (Santo Domingo)
Reception - Hotel Guarocuya (Santo Domingo)
Desk, laptop workspace, free WiFi, bed sheets - Hotel Guarocuya (Santo Domingo)
Hotel Guarocuya, in Zona Colonial, offers a peaceful retreat from Santo Domingo's bustle. Relax in the garden or enjoy live performances outdoors. The 24-hour front desk and free WiFi throughout the property add convenience to your stay.

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

About the neighborhood

Located in Zona Colonial, a neighborhood in Santo Domingo, Hotel Guarocuya is near the airport. Ruinas del Hospital San Nicolás de Barí and Calle El Conde are local landmarks, and some of the area's activities can be experienced at Trampolin Children's Museum and Fine Arts Novo-Centro. Looking to enjoy an event or a game while in town? See what's happening at Palacio de los Deportes Virgilio Travieso Soto or Centro Olimpico. Visit our Santo Domingo travel guide
Map
162 C. Mercedes, Santo Domingo, Distrito Nacional, 10210

What's nearby

  • Calle El Conde
    Calle El Conde
    3 min walk - 0.2 miles
  • Columbus Park
    Columbus Park
    3 min walk - 0.2 miles
  • Calle Las Damas
    Calle Las Damas
    5 min walk - 0.3 miles
  • Malecon
    Malecon
    9 min walk - 0.5 miles
  • Santa Maria la Menor Cathedral
    4 min walk - 0.3 miles

Getting around

  • Amin Abel Station
    4 min drive
  • Las Americas Intl. Airport (SDQ)
    32 min drive

Restaurants

  • Restaurante Conde de Peñalba
    5 min walk
  • Kimpton Las Mercedess
    1 min walk
  • Casa de los Dulces
    4 min walk
  • Casa Barista
    4 min walk
  • Onnos Bar
    4 min walk

About this property

Hotel Guarocuya

Hotel near Malecon
Consider a stay at Hotel Guarocuya and take advantage of a terrace, a garden, and an outdoor entertainment area. Guests can connect to free in-room WiFi.
Other perks include:
  • A 24-hour front desk and outdoor furniture
Room features
All guestrooms at Hotel Guarocuya have perks such as furnished patios and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • 30-inch Smart TVs with Netflix, Hulu, and streaming services
  • Digital channels, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 30-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Guarocuya Hotel
Hotel Guarocuya Santo Domingo
Hotel Guarocuya Hotel Santo Domingo

Frequently asked questions

Is Hotel Guarocuya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Guarocuya?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Guarocuya?

Check-out is at 11:00 AM.

Where is Hotel Guarocuya located?

Located in Zona Colonial, this hotel is within a 10-minute walk of Ruinas del Hospital San Nicolás de Barí and Malecon. Calle El Conde and Iglesia de Nuestra Señora de las Mercedes are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Guarocuya Reviews

6.8

7.0

Cleanliness

5.8

Amenities

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 49 out of 135 reviews
Rating 8 - Good. 26 out of 135 reviews
Rating 6 - Okay. 16 out of 135 reviews
Rating 4 - Poor. 13 out of 135 reviews
Rating 2 - Terrible. 31 out of 135 reviews

Reviews

Verified

10/10 Excellent

marcia

Liked: Cleanliness, amenities, property conditions & facilities
Great service and staff
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness
The lady there that runs the place is extremely nice and very helpful and very friendly. It’s a safe quiet place to stay, but there are no frills -in this case you get what you pay for.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was polite. location was convenient and walkable.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Margarita is great. Very helpful and friendly
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accomodating

Very accomodating attendant, good location, good value for the price.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

YAMILKA J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE PROPERTY WAS VERY CLEAN, THE STAFF MRS. MARGARITA IS VERY HELPFULL AND VERY SERVICES.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Nerijus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a hidden gem! Very well located, clean, comfy, super hospitable ! The lady who handled our check in was very helpful and made a lot of effort to translate and communicate with us, and gave a lot of advice, as well as we were able to choose the room. I highly recommend!
Stayed 1 night in Jan 2024
Verified

6/10 Okay

ANGELICA

What I liked that it was footsteps away from El Conde and easy access to all the restaurants, so the location was great. The Hotel itself waa very Colonial which I loved. They can put more staff I felt terrible for the lady that took care of us from the 1st day of our arrival she was overworked even though she did great, I have nothing bad to say about the place really it was very clean I was happy.
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Okay for a night

Just keep expectations low. I was given a room on the second level and shower didn't work and sink didn't drain. Bed was comfortable and ac worked though
Stayed 1 night in Oct 2024
Verified

8/10 Good

Ronald

Liked: Property conditions & facilities
Great location, helpful staff, quiet sleep
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Francisco

Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t even stayed !!
Stayed 1 night in Mar 2026
Verified

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying there.
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Josias

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked out after the first night, the hotel if you can even call it that is nothing like what was pictured, the lobby area smelled like cat spray, the room looked like a jail cell, the ac filter was so dirty it’s probably never been cleaned. The owner refused to answer the phone and tried to claim we stayed our whole trip to keep the money. There was no hot water, nor any pressure to shower. Save your time and money and book elsewhere! 0/10 for us
Stayed 8 nights in Mar 2026
Verified

6/10 Okay

Aisha

It was an ok property.. based on the price, that’s what u get
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service
Margarita is very kind.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great.

It was amazing, It feels like home.
Stayed 1 night in May 2025
Verified

2/10 Terrible

jonathan

Disliked: Cleanliness, amenities, property conditions & facilities
The room was nothing like pictures the reservation was not reserved it was first come first serve the water wasnt hot tv wasnt a ty was a 14inch monitor and had to leave due to family emergency didnt refund me and there is a kitchen with no stove
Stayed 17 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel
Stayed 5 nights in Mar 2024
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel had no electricity or water for most of my stay. These services only came back at night, making the experience very uncomfortable. Even the common areas were not functioning properly.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place and very adorable. Adorable lady work in the reception and she can give you anything you need in the kitchen and clean the room daily as
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the colonial zone
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and welcoming.
Stayed 6 nights in Apr 2023
Verified

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Like the area
Stayed 3 nights in Jun 2024
Verified

2/10 Terrible

Marvin

Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel experience I have ever ver had. First, we get there and they take us to a different property, that property was dirty and basically falling apart. The bathroom sealing was barely holding itself, the toilet would not flush, the air conditioner did not work, no soap, no iron, the sheets were dirty, the lighting was horrible. Totally a scam. This was fake advertisement, the images they have on their site are not what it is in person. Do not book this hotel it is terrible
Stayed 1 night in Nov 2025