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Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property
Rooftop dining reaches new heights at this Santo Domingo hotel where guests savor delicious meals with panoramic views of the historic city

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Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Exterior - Gran Hotel Europa Santo Domingo, Trademark by Wyndham (Santo Domingo)
Lobby - Gran Hotel Europa Santo Domingo, Trademark by Wyndham (Santo Domingo)
Bar (on property) - Gran Hotel Europa Santo Domingo, Trademark by Wyndham (Santo Domingo)
Lobby - Gran Hotel Europa Santo Domingo, Trademark by Wyndham (Santo Domingo)
Free daily buffet breakfast - Gran Hotel Europa Santo Domingo, Trademark by Wyndham (Santo Domingo)
Gran Hotel Europa Santo Domingo, Trademark by Wyndham, is in Zona Colonial. Enjoy vistas from Sky Europa bistro or relax with drinks from the coffee shop. The hotel offers free WiFi, concierge services, and is close to gift shops and newsstands.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for 2 Queen Beds Non Smoking

Lobby

2 Queen Beds Non Smoking

  • Sleeps 4
  • Free WiFi

1 Queen Bed, Bright, Non-Smoking

  • Sleeps 2
  • Free WiFi

1 Queen Bed, Colony Building, Balcony, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,)

Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,) | In-room safe, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Accessible, Non Smoking (Roll-In Shower,)

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 2 Bedrooms, Non Smoking

Room, 2 Bedrooms, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Room, 2 Bedrooms, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking (Bright)

In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Bright)

8.8 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building) | In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

8.0 out of 10
Very good
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking (Bright)

Room, 2 Queen Beds, Non Smoking (Bright) | In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Bright)

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking (Bright)

Room, 2 Twin Beds, Non Smoking (Bright) | In-room safe, blackout drapes, iron/ironing board

Room, 2 Twin Beds, Non Smoking (Bright)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony | In-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(12 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located near a boardwalk/promenade, Gran Hotel Europa Santo Domingo, Trademark by Wyndham is in Zona Colonial neighborhood and is connected to the convention center. Calle El Conde and Assembly Hall of Jehovah's Witnesses are notable landmarks, and travelers looking to shop may want to visit Sambil Santo Domingo and Megacentro Mall. Looking to enjoy an event or a game? See what's going on at Centro Olimpico or Quisqueya Stadium. Guests love the hotel's location for the sightseeing. Visit our Santo Domingo travel guide
Map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212

What's nearby

  • Calle Las Damas
    Calle Las Damas
    3 min walk - 0.2 miles
  • A cobblestone street lined with historic buildings, a statue, and ornate street lamps.
    Calle El Conde
    4 min walk - 0.3 miles
  • A historic plaza with a statue, a building with arches, and pigeons.
    Columbus Park
    4 min walk - 0.3 miles
  • A historic stone building with arched doorways and a central entrance.
    Santa Maria la Menor Cathedral
    7 min walk - 0.4 miles
  • Malecon
    Malecon
    12 min walk - 0.7 miles

Getting around

  • Eduardo Brito Station
    4 min drive
  • Las Americas Intl. Airport (SDQ)
    29 min drive

Restaurants

  • Kimpton Las Mercedess
    3 min walk
  • Casa de los Dulces
    1 min walk
  • Pat'e Palo European Brasserie
    2 min walk
  • El Mosquito Social Club
    4 min walk
  • Restaurante Atarazana
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (DOP 780 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Sky Europa

Things to do

  • Gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Cobblestone flooring in public areas
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (43 inches high)
  • Handrails in stairways (43 inches high)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 1930
  • Colonial architecture
  • Designated smoking areas
  • Local culture and ecosystem education
  • Renovated entire property - August 2020
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DOP 1320.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: DOP 780 per night
  • Rollaway bed fee: DOP 1320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Gran Hotel Europa Santo Domingo, Trademark by Wyndham pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for DOP 780 per night. Limited spots are available.

What time is check-in at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Gran Hotel Europa Santo Domingo, Trademark by Wyndham?

Check-out is at noon.

Does Gran Hotel Europa Santo Domingo, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of DOP 2200 per vehicle applies.

Where is Gran Hotel Europa Santo Domingo, Trademark by Wyndham located?

Located in Zona Colonial, this hotel is within a 15-minute walk of Calle El Conde and Malecon. Sambil Santo Domingo and Centro Olimpico are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Gran Hotel Europa Santo Domingo, Trademark by Wyndham Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 638 out of 1083 reviews
Rating 8 - Good. 269 out of 1083 reviews
Rating 6 - Okay. 104 out of 1083 reviews
Rating 4 - Poor. 37 out of 1083 reviews
Rating 2 - Terrible. 35 out of 1083 reviews

Reviews

Verified

10/10 Excellent

Dairo Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Stay at the hotel, perfect location and Clean establishment and good staff service
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Melissa E.

Liked: Cleanliness, staff & service, property conditions & facilities
This property was lovely and had great location! Staff was super friendly and breakfast was very good!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Staff are great specially the manager, she was great! Breakfast was delicious.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Percy

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location Good restaurant.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer, loved the breakfast options
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a great breakfast. Wonderful staff service, nice rooftop view city and Good location near to the best of Zons colonial arras
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Brst Hotel in Colonial zone in SD.close to all atractives,friendly staff,amazing rooftop bar,very good buffet breakfast include.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and serviced daily. Breakfast buffet was diverse.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

steven

Liked: Cleanliness, amenities, property conditions & facilities
Great staff love them
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff!! Super clean the entire hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the heart of Zona Colonial. The staff were very professional and super friendly. I enjoyed having breakfast on the roof top overlooking the city skyline.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and helpful reception , clean room, great location, nice breakfast on roof terrace
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, breakfast was great
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alba

Liked: Cleanliness
Breakfast was okay. Stayed 2 nights, first night the room was awesome , the 2nd room was too small both were very clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Clifton Lamar

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and convenient location. Staff was exceedingly accomodating and kind!
Stayed 9 nights in Sep 2025
Verified

8/10 Good

Mayeline

Liked: Cleanliness, staff & service, amenities
The staff is very accommodating, our air conditioner was not working, they immediately sent someone and gave us another room. Location is great, very centric. Overall is a good hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nuris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this hotel. I only stayed for a night but it was pretty good. Staff was amazing, Dariela the girl that checked me in was really nice and professional, she really makes you feel at home. The only thing that is that the bathroom was small and due to this when you shower all the water came out and wet everything. Other than that, i would book this hote again. Close to everything and convenient.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staf, nice breakfast include, and safe environment, close to every important attraction in the colonial area…👏👍
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities
The cleaning staff was exceptional. Also the front desk staff was helpful. Great stay!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
I love staying at this hotel. The location is perfect, nearby places like clubs, restaurants, and Zona Colonial , employees are helpful and friendly always with a smile and breakfast is amazing 100% recommended
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Helen Rubin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay in Santo Domingo. Warm welcome from staff , even if you don’t speak their language , they have staff that speaks English fluently. Clean room, I felt so safe staying here . It’s in the heart of the colonial zone. You don’t need a car to visit historic places.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff. Good breakfast.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Zaida

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Food at Sky rooftop restaurant, very good. Great Piña Colada.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness
I love the stay here,safe area to stay and very friendly staff..
Stayed 2 nights in Aug 2025