How about everything was disappointing ? The place was overcrowded, the weren't enough employees. Waiting lines for everything, bar, check in, reservation for restaurants, snacks.... the only good thing about this hotel was the coffe bar. The bar had cheap alcohol, the piña coladas werent coladas... like I've never seen a hotel be so cheap, they charge you for smoothies, and international beers.... honestly I would not recommend it.
If you are looking to visit a hotel all inclusive, and you aren't able to get to Punta Cana. I would suggest you visit Costa Coral in Juan Dolio, much nicer , better quality food and drinks, more activities.