Embassy Suites by Hilton Santo Domingo

4.0 star property
Central hotel with free breakfast connected to a shopping center in Santo Domingo

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Photo gallery for Embassy Suites by Hilton Santo Domingo

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Reception
Lobby lounge
Restaurant
Embassy Suites by Hilton Santo Domingo places travelers downtown near Blue Mall and Agora Mall. Guests enjoy a breakfast buffet, relax at the poolside bar, or lounge on the sun-drenched outdoor pool deck. Visitors praise the helpful staff and strategic location.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

One King Bed - One Bedroom Suite (City View)

9.6 out of 10
Exceptional
(85 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, City View, Corner

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

One King - One Bedroom Suite Mobility Access

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Ave. Tiradentes #32, Corner of Gustavo Mejia, Santo Domingo, 10119

What's nearby

  • Blue Mall - 19 min walk - 1.1 miles
  • Quisqueya Stadium - 20 min walk - 1.1 miles
  • Agora Mall - 2 min drive - 1.2 miles
  • Sambil Santo Domingo - 2 min drive - 1.3 miles
  • Malecon - 3 min drive - 1.9 miles

Getting around

  • Freddy Beras Goico Station - 15 min walk
  • Las Americas Intl. Airport (SDQ) - 33 min drive

Restaurants

  • ‪Wendy’s - ‬1 min walk
  • ‪Café Lupulos - ‬3 min walk
  • ‪Applebee's Silver Sun Gallery - ‬1 min walk
  • ‪KFC - ‬1 min walk
  • ‪La Esquina Del Chicharron - ‬2 min walk

About this property

Embassy Suites by Hilton Santo Domingo

Upscale hotel near Sambil Santo Domingo
Close to Blue Mall, Embassy Suites by Hilton Santo Domingo provides a free breakfast buffet, a poolside bar, and a free daily manager's reception. In addition to a terrace and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Bike rentals, express check-out, and a banquet hall
  • Meeting rooms, tour/ticket assistance, and a ballroom
  • Guest reviews speak highly of the helpful staff and location
Room features
All 179 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries
  • 37-inch flat-screen TVs with premium channels
  • Separate dining areas, kitchenettes, and mini fridges

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Agatha

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 32,943 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • iPod dock

Food and drink

  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note unregistered guests will be charged a visitors fee at check-in.

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Santo Domingo
Embassy Suites Hilton Hotel Santo Domingo
Embassy Suites Hilton Santo Domingo
Embassy Suites Santo Domingo
Santo Domingo Embassy Suites
Embassy Suites Hilton Santo Domingo Hotel
Embassy Suites by Hilton Santo Domingo Hotel
Embassy Suites by Hilton Santo Domingo Santo Domingo
Embassy Suites by Hilton Santo Domingo Hotel Santo Domingo

Frequently asked questions

Does Embassy Suites by Hilton Santo Domingo have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Embassy Suites by Hilton Santo Domingo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Embassy Suites by Hilton Santo Domingo?

Self parking is free at this property.

What time is check-in at Embassy Suites by Hilton Santo Domingo?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Embassy Suites by Hilton Santo Domingo?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton Santo Domingo located?

Located in Downtown Santo Domingo, this hotel is within 1 mi (2 km) of United Hearts Clinic and Blue Mall. Fine Arts Novo-Centro and Palacio de los Deportes Virgilio Travieso Soto are also within 15 minutes. Freddy Beras Goico Station is 15 minutes by foot and Juan Ulises Garcia Station is 17 minutes.

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Reviews

Embassy Suites by Hilton Santo Domingo Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 825 out of 1024 reviews
Rating 8 - Good. 119 out of 1024 reviews
Rating 6 - Okay. 38 out of 1024 reviews
Rating 4 - Poor. 15 out of 1024 reviews
Rating 2 - Terrible. 27 out of 1024 reviews

Reviews

10/10 Excellent

GERMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, impecable facilities, awesome suite and great service
Stayed 2 nights in Oct 2025

10/10 Excellent

Jervis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly service!!!
Stayed 6 nights in Oct 2025

10/10 Excellent

MARIAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel! Top tier service from staff.
Stayed 5 nights in Sep 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! The room was beautiful and clean. ALL STAFF we interacted with were exceptional! This hotel’s pool is amazing. I will definitely come back🙌
Stayed 5 nights in Oct 2025

8/10 Good

Jasodra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Food was wonderful, bed was very comfortable, internet was very good.very friendly staff,Very much enjoy our stay.will be visiting back. definitely recommend this hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was centrally located, clean, great food, good service and great drinks.
Stayed 4 nights in Jul 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was exceptional.
Stayed 1 night in Jul 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely stay, It was a family trip, the staff made us feel safe, comfortable and happy.
Stayed 4 nights in Jun 2025

10/10 Excellent

Julio de la

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2025

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
The food was amazing. The staff were cordial all the time. The room was spacious and clean. The bathroom's products were actually usable (shampoo, soap). High quality.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel will come back to it
Stayed 2 nights in May 2025

10/10 Excellent

Captain, John H.

Liked: Property conditions & facilities
The front desk people were excellent, friendly and very knowledgeable, super place to stay !!
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a privileged neighborhood, good for shopping, good restaurants . The staff is very friendly, the rooms are comfortable and it is very clean. The food is delicious!!! I visit Santo Domingo 3-4 times a year and I stay in this hotel because of its convenience and and good price.
Stayed 3 nights in Aug 2025

10/10 Excellent

gheorghe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go again
Stayed 5 nights in Aug 2025

10/10 Excellent

Karla Aide Noriega

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Jul 2025

10/10 Excellent

winship

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the breakfast was really good ,very clean property and friendly staff!!!!!
Stayed 4 nights in Apr 2025

8/10 Good

YANET

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Nice breakfast. Staff super friendly. Very clean and spacious
Stayed 1 night in Jul 2025

10/10 Excellent

Arlenie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just loved it! Outdoor pool and surroundings are beautiful. Breakfast with a wide variety of delicious food. The staff, especially Monica, Jarlin, Juan, Jeffrey (reception), Domingo and Jose (restaurant area) provided exceptional service. Highly recommend to stay at this hotel. We will return soon. Thank you.
Lobby
Pool area
Lobby
My birthday's surprise
Stayed 5 nights in Sep 2025

10/10 Excellent

Leomaris

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and the service
Stayed 4 nights in Jul 2025

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel are friendly and welcoming 24/7
Stayed 3 nights in Jun 2025

10/10 Excellent

Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Very secure. Great dining options. Room was clean and pool was quiet. The concierge, Amado, was the best. Super knowledgeable and awesome demeanor. Great guy. I would def return.
Stayed 3 nights in Aug 2025

10/10 Excellent

DORKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXELENCE HOTEL
Stayed 2 nights in May 2025

2/10 Terrible

Lester

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff was absolutely terrible and made it a awful experience
Stayed 2 nights in Sep 2025

10/10 Excellent

gheorghe

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Jul 2025