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El Embajador, a Royal Hideaway Hotel

5.0 star property
International cuisine and rejuvenating spa treatments create a stylish retreat, while an on-site casino offers entertainment amid beautiful surroundings

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Photo gallery for El Embajador, a Royal Hideaway Hotel

A modern hotel room with a large bed, a flat-screen TV, a sofa, a coffee table, and a view of the city. - El Embajador, a Royal Hideaway Hotel (Santo Domingo)
Property video
A buffet with various food items, including pastries, fruits, and condiments. - El Embajador, a Royal Hideaway Hotel (Santo Domingo)
A modern living room with a sofa, armchairs, a coffee table, and a dining area with chairs. - El Embajador, a Royal Hideaway Hotel (Santo Domingo)
A swimming pool with lounge chairs and umbrellas, surrounded by lush greenery. - El Embajador, a Royal Hideaway Hotel (Santo Domingo)
El Embajador, a Royal Hideaway Hotel in Bella Vista, offers a memorable escape. Book facials or sports massages at the spa, try your luck at the casino, and enjoy in-room WiFi and an outdoor pool with comfortable sun loungers.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

View all photos for Ambassador Royal Junior Suite

A modern hotel room with a large bed, a desk with a chair, a small table, a TV, and a bathtub.

Ambassador Royal Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Junior Suite

A modern hotel room with a large bed, a desk, a TV, and a view of the city.

Executive Junior Suite

9.6 out of 10
Exceptional
(65 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Royal Executive Junior Suite

A hotel room with a large bed, a sofa, a round table, and a view of the city through large windows.

Royal Executive Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Ambassador Executive Junior Suite

A hotel room with a large bed, a desk, a view of the city, and a modern wall design.

Ambassador Executive Junior Suite

10.0 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Royal Suite (Ambassador)

A modern bedroom with a large bed, bedside tables, a TV, and a decorative wall.

Royal Suite (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite

A hotel room with a large bed, a desk, a view of the city, and a modern wall design.

Junior Studio Suite

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Bella Vista, a neighborhood in Santo Domingo, El Embajador, a Royal Hideaway Hotel is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit Blue Mall and Sambil Santo Domingo. Palace of Fine Arts and National Botanical Garden are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Santo Domingo travel guide
View more Resorts in Santo Domingo
Map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110

What's nearby

  • A sunset over a calm sea with a cruise ship in the distance and palm trees framing the scene.
    Malecon
    1 min drive - 0.8 miles
  • A bottle of Sofie beer and a glass of beer on a table.
    Acropolis Center
    2 min drive - 1.4 miles
  • Bella Vista Mall
    16 min walk - 0.9 miles
  • Caribbean Cinemas Acrópolis Center
    2 min drive - 1.4 miles
  • Gate of San Diego
    2 min drive - 1.4 miles

Getting around

  • Francisco G. Billini Station
    5 min drive
  • Las Americas Intl. Airport (SDQ)
    40 min drive

Restaurants

  • McDonald's
    7 min walk
  • Albert's Licores
    12 min walk
  • Provocon II
    13 min walk
  • Meson de la Cava
    14 min walk
  • Los Reyes del Chicharron
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cru Tapas & Wine Bar
  • El Jardin del Embajador
  • Las Cotorras Garden Bar
  • Lobby Bar

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square feet of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,307 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1956
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 7:30 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does El Embajador, a Royal Hideaway Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–7:30 PM.

Is El Embajador, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at El Embajador, a Royal Hideaway Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at El Embajador, a Royal Hideaway Hotel?

Check-out is at 1 PM. Late check-out is available for a fee.

Does El Embajador, a Royal Hideaway Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 50 per vehicle applies.

Where is El Embajador, a Royal Hideaway Hotel located?

Located in Bella Vista, this luxury resort is within 1 mi (2 km) of Bella Vista Mall and Acropolis Center. Gate of San Diego and Malecon are also within 2 mi (3 km). Heroes Center Station is 20 minutes by foot and Francisco Alberto Caamano Deno Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Embajador, a Royal Hideaway Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1175 out of 1489 reviews
Rating 8 - Good. 175 out of 1489 reviews
Rating 6 - Okay. 60 out of 1489 reviews
Rating 4 - Poor. 34 out of 1489 reviews
Rating 2 - Terrible. 45 out of 1489 reviews

Reviews

Verified review

10/10 Excellent

Bernard G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean excellent location, restaurants, pool and staff was very kind and helpful.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Marie-christel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room breakfast the is a variety of everything staff are nice and a modern tub
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service Excellent food Well kept property
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull property... amazing staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was outstanding starting with check in. Super friendly and accommodating. And the rooms, grounds, and pool are beautiful!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

ANGIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and modern. Beds were really comfortable and breakfast never disappoints!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is really and the staff is great
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and very well presented. The staff were also very welcoming and happy to help or answer any questions.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Very comfortable and clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

ALEX

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities , great staff , classic hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Very confortable hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service… the staff is great. I enjoy all the services and food
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Yoel. A

Disliked: Cleanliness, amenities, property conditions & facilities
Not a very good experience. Not as clean as one would like it to be
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Jean-Cosme

Liked: Cleanliness, staff & service, amenities
Everything about this hotel is great. It is beautiful, comfortable and the service is fantastic.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Brien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious Rooms. Great room service. Close to the waters.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Melvin

Liked: Cleanliness, amenities
Clean rooms, wonderful staff, good food, beautiful hotel..
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely beautiful! It was so clean and the room service was delicious. Everyone was super nice and professional as soon as you arrive. I highly recommend this hotel.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Haycin

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really nice and the room was very clean
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Michigan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is clean! I loved that. Also, staff are very accommodating, professional, and friendly. Love the floral arrangement of the lillies in the lobby area. Gorgeous!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a nice room, no view, the staff was amazing and nice, everything was very good
A capuchino at the Cotorra Bar
The life tree
A dessert
View of the pool from the restauran
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Brandon DeMarcus

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were VERY nice, the staff was amazing. The food at the restaurants on the property's is really good. This was the nicest hotel I've stayed at.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room…. The housekeeping is great
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nixon

Liked: Cleanliness, property conditions & facilities
Every one were amazing at the hotel Very friendly and helpful
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff members and the room was superb!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and the staff was super welcoming
Stayed 1 night in Nov 2025