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El Embajador, a Royal Hideaway Hotel

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Photo gallery for El Embajador, a Royal Hideaway Hotel

A couple dining at a table with a city view, breakfast items, and a vase of flowers. - El Embajador, a Royal Hideaway Hotel (Santo Domingo)
Property video
A modern living room with a sofa set, a coffee table, and a dining area with a chandelier. - El Embajador, a Royal Hideaway Hotel (Santo Domingo)
An outdoor wedding setup with a wooden aisle, floral arches, and a chandelier. - El Embajador, a Royal Hideaway Hotel (Santo Domingo)
A modern living room with a sofa, coffee table, and TV. - El Embajador, a Royal Hideaway Hotel (Santo Domingo)
Luxury
5.0 star property
9.4

Exceptional

Garden sanctuary in Santo Domingo

Luscious gardens surround the elegant pool area, creating a serene urban oasis. Inside, the full-service spa offers rejuvenating treatments while a casino with VIP gaming rooms provides entertainment. Guests can savor international cuisine at two restaurants and enjoy poolside cocktails.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

View all photos for Ambassador Royal Junior Suite

A modern hotel room with a large bed, bedside tables, a seating area with chairs, a small table, and a large wall-mounted TV.

Ambassador Royal Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Executive Junior Suite

9.6 out of 10
Exceptional
(75 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Executive Junior Suite

A modern hotel room with a large bed, a sofa, a small round table, and a chair. There is a large window with a view of the city.

Royal Executive Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Executive Junior Suite

A hotel room with a large bed, a desk, and a view of the city.

Ambassador Executive Junior Suite

10.0 out of 10
Exceptional
(19 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Ambassador)

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, and a decorative wall panel.

Royal Suite (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

A modern hotel room with a large bed, a desk, a flat-screen TV, and a view of the city.

Junior Studio Suite

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Bella Vista, a neighborhood in Santo Domingo, El Embajador, a Royal Hideaway Hotel is in a shopping district and near a metro station. Travelers who have shopping on the agenda can visit Blue Mall and Sambil Santo Domingo. Palace of Fine Arts and Copey Centro Cultural are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Santo Domingo travel guide
View more Resorts in Santo Domingo
Map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110

What's nearby

  • A coastal cityscape with a beach, palm trees, and high-rise buildings.
    Malecon
    1 min drive - 0.8 miles
  • A bottle of Sofie beer and a glass of beer on a table.
    Acropolis Center
    2 min drive - 1.4 miles
  • Bella Vista Mall
    16 min walk - 0.9 miles
  • Caribbean Cinemas Acrópolis Center
    2 min drive - 1.4 miles
  • Gate of San Diego
    2 min drive - 1.4 miles

Getting around

  • Francisco G. Billini Station
    5 min drive
  • Las Americas Intl. Airport (SDQ)
    40 min drive

Restaurants

  • McDonald's
    7 min walk
  • Albert's Licores
    12 min walk
  • Meson de la Cava
    14 min walk
  • Natural Food + Coffee Workshop
    7 min walk
  • Vent Lounge
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cru Tapas & Wine Bar
  • El Jardin del Embajador
  • Las Cotorras Garden Bar
  • Lobby Bar

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square feet of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,307 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (72 inch wide door)
  • Null
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1956
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 7:30 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does El Embajador, a Royal Hideaway Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–7:30 PM.

Is El Embajador, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at El Embajador, a Royal Hideaway Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at El Embajador, a Royal Hideaway Hotel?

Check-out is at 1 PM. Late check-out is available for a fee.

Does El Embajador, a Royal Hideaway Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 50 per vehicle applies.

Where is El Embajador, a Royal Hideaway Hotel located?

Located in Bella Vista, this luxury resort is within 1 mi (2 km) of Bella Vista Mall and Acropolis Center. Gate of San Diego and Malecon are also within 2 mi (3 km). Heroes Center Station is 20 minutes by foot and Francisco Alberto Caamano Deno Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Embajador, a Royal Hideaway Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1248 out of 1560 reviews
Rating 8 - Good. 168 out of 1560 reviews
Rating 6 - Okay. 62 out of 1560 reviews
Rating 4 - Poor. 35 out of 1560 reviews
Rating 2 - Terrible. 47 out of 1560 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and modern, beds are comfortable, amenities are clean, nice and clean pool, buffet breakfast has large variety of food.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, great staff, breakfast is excellent! I would go back anytime
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, great service and staff!!
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I always have a great time when we stay there
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Another Wonderful Stay! As always, our stay at El Embajador was excellent! The hotel is beautiful, impeccably clean, and the staff is always welcoming, friendly, and professional. The team’s attention to detail and exceptional service make every visit a memorable experience. It’s always a pleasure to return, and we look forward to many more wonderful stays. Thank you to the entire team for consistently making us feel at home!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, super clean and well maintained, excellent breakfast. Pool area is super well maintained, tropical forests ambiance.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, great services, impeccable Room, and delicious Breakfast!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the Rome were modern but the hotel had a rustic charm, very nice hotel and excellent breakfasts and beautiful upkeep in the gardens
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is beautiful.the staff is very helpful and super nice. The service is excellent. The location is perfect.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is always a pleasure staying on this hotel, is always super clean and the staff is great. Want to give a special shout out to Luz at the bar on the lobby for always making getting a drink at the bar a good time
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a centric location. Beautiful hotel. very clean. Staff was great! Breakfast and snacks were great! I will definitely stay again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a convenient and central location in santo domingo
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It has beautiful grounds, enjoyable rooms, and good overall location
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious, the staff were friendly and accommodating, and the breakfast we had was great. We had a wonderful time and would be back again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located , large room, great breakfast,pool was excellent. Loved the lobby piano bar
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 5 starts, everything is top, service is super professional and helpful,,, this hotel is highly, highly recommended
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the lobby & restaurant were amazing. Restaurants in the area were really good including bay view
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean excellent location, restaurants, pool and staff was very kind and helpful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good I really like all.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professionals and attentive staff!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was absolutely amazing! From the beautiful property to the outstanding staff and exceptional service, everything exceeded my expectations. The entire experience was wonderful, and the staff went above and beyond to ensure that we felt welcomed, comfortable, and well taken care of. The hospitality was truly top-notch, and every detail made our stay special. I couldn’t have asked for a better experience.I would highly recommend this hotel to anyone looking for a wonderful place to stay. I would definitely return and look forward to visiting again. Thank you to the entire team for making our stay such a memorable one! ❤️
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been a customer of this hotel for more than 30 years and it was a peaceful place to enjoy travelling to. On my recent trip they were hosting a conference but it got out of hand and there was turmoil every day. I found it stressful during my stay and had to move to another hotel.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is wonderful, rooms are big and there’s no noise
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room breakfast the is a variety of everything staff are nice and a modern tub
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull property... amazing staff
Stayed 1 night in Mar 2026