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W Santiago

5.0 star property
Luxurious ski hotel with ski-in/ski-out access

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Photo gallery for W Santiago

Rooftop terrace
Extreme Wow Suite | Living room | 42-inch plasma TV with cable channels, TV, iPod dock
Marvelous Suite, Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Exterior
3 restaurants, Japanese cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Wonderful Room, Room, 2 Double Beds

Wonderful Room, Room, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated

Wonderful Room, Room, 2 Double Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed, Corner

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 1 King Bed

Wonderful Room, Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Wonderful Room, Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 King Bed

Fantastic Suite, Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Fantastic Suite, Suite, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 797 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 King Bed

Marvelous Suite, Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Marvelous Suite, Suite, 1 King Bed

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 990 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 1 King Bed

Spectacular Room, Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Spectacular Room, Room, 1 King Bed

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds

Spectacular Room, Room, 2 Double Beds | Premium bedding, minibar, in-room safe, individually decorated

Spectacular Room, Room, 2 Double Beds

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wow Suite, Suite, 1 King Bed, Corner

Wow Suite, Suite, 1 King Bed, Corner | Premium bedding, minibar, in-room safe, individually decorated

Wow Suite, Suite, 1 King Bed, Corner

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
Hypo-allergenic bedding
  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Extreme Wow Suite

Extreme Wow Suite | Premium bedding, minibar, in-room safe, individually decorated

Extreme Wow Suite

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Washer/dryer
  • 177 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000

What's nearby

  • Costanera Center - 11 min walk - 0.6 miles
  • Gran Torre Santiago - 11 min walk - 0.6 miles
  • Parque Arauco Mall - 2 min drive - 1.5 miles
  • Medical Center Hospital Worker - 6 min drive - 3.6 miles
  • San Cristobal Hill - 8 min drive - 2.5 miles

Getting around

  • El Golf Station - 6 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Pizzeria Tiramisu - ‬1 min walk
  • ‪La Cabrera - ‬2 min walk
  • ‪Route66 - ‬2 min walk
  • ‪Margó Gourmet - ‬2 min walk
  • ‪Ica Cocina Peruana - ‬2 min walk

About this property

W Santiago

Luxury boutique hotel near Costanera Center
You can look forward to a poolside bar, a rooftop terrace, and shopping on site at W Santiago. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski-in/ski-out access. Be sure to enjoy Japanese cuisine at one of the 3 on-site restaurants. Fitness classes are offered at the 24-hour health club; the property also has a garden, dry cleaning/laundry services, and 2 bars. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, concierge services, and smoke-free premises
  • A gift shop, tour/ticket assistance, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 196 individually decorated rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch plasma TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CLP 20,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; CLP 19,900 to 19,900 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Karai
  • NoSo
  • Red2One
  • Terraza

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Shopping
  • Ski-in/ski-out access

Family friendly

  • In-room crib
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 18000 per accommodation, per day, plus a deposit of CLP 72000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 19900 to 19900 per person
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

Frequently asked questions

Does W Santiago have a pool?

Yes, this property has an outdoor pool.

Is W Santiago pet-friendly?

Yes, W Santiago allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of CLP 72000 per stay and a fee of CLP 18000 per accommodation, per day. Service animals are exempt from fees.

How much is parking at W Santiago?

Self parking is available for CLP 20000 per day.

What time is check-in at W Santiago?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at W Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does W Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 42000 per vehicle applies.

Where is W Santiago located?

Set amidst the mountains, this ski-in/ski-out hotel in Las Condes is within a 15-minute walk of Apoquindo and Costanera Center and close to winter sports such as cross-country skiing. Los Leones Golf Club and Gran Torre Santiago are also within 15 minutes. El Golf Station is 6 minutes by foot and Tobalaba Station is 9 minutes.

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W Santiago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 292 out of 500 reviews
Rating 8 - Good. 122 out of 500 reviews
Rating 6 - Okay. 50 out of 500 reviews
Rating 4 - Poor. 15 out of 500 reviews
Rating 2 - Terrible. 21 out of 500 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

It was clean and upscale
Stayed 2 nights in Jun 2025

10/10

Great property needs a bit of a remodel.
Stayed 8 nights in Mar 2025

6/10

Dated property maybe too woke for me
Stayed 2 nights in May 2025

8/10

Lovely hotel with helpful staff.
Stayed 1 night in Jan 2025

10/10

The W is known for its high quality and the W Santiago lives up to this excellence. I wish I could live there! The room was beautiful and romantic, the roof deck was great for a late drink, the breakfast was excellent as is the dining area. Even the food at 3 am was top quality. I loved the whole experience and will stay at the W again soon
Stayed 3 nights in Mar 2025

10/10

High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day. The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.
Stayed 3 nights in Jan 2025

10/10

The hotel is located in a lovely and clean and safe area of Santiago. They have a phenomenal rooftop bar with an amazing view that you need to visit at least once if not twice. Every staff member was amazing and willing to help and go out of their way to help. Special mention to Lucas one of the concierge members who was incredibly attentive. We had a great experience here
Stayed 3 nights in Feb 2025

10/10

Well positioned Hotel with exceptional staff (particularly concierges who were very useful). Room starting to show a bit of wear and tear but nothing terrible. Pool and Sky Bar are real highlight as well as breakfast buffet options
Stayed 2 nights in Jan 2025

10/10

Everything about this property and location was perfect. The restaurants, shopping was nearby. The staff, rooms and food were excellent.
Stayed 2 nights in Dec 2023

10/10

Very nice facility and amenities. Great infinity swimming pool and roof top bar.
Stayed 3 nights in Mar 2024

10/10

Great suites with balconies. I had a great stay.
Stayed 3 nights in Nov 2022

10/10

Super
Stayed 2 nights in Sep 2024

10/10

Superb staff and service, as always!!! Rooftop pool was super cool. Restaurant and view and lobby and room all stellar. Valet the best, as always!!
Stayed 2 nights in Mar 2024

10/10

This hotel is in the center of Las Condes, so you have a lot of options to eat and buy essential things. The hotel is really pretty and centric.

10/10

The staff is very helpful and courteous.
Stayed 3 nights in Feb 2023

10/10

They made us feel like we were at home. Very accommodating.
Stayed 1 night in Jan 2024

10/10

Very nice hotel. Very luxurious and all amenities were top notch. Rooms were very spacious . Great selection for breakfast. Rooftop pool and deck was incredible Best location for restaurants
Stayed 2 nights in Mar 2023

10/10

This was a wonderful property. Very good service !
Stayed 1 night in Jul 2023

6/10

Very bad shower (low water pressure, long time to reach proper temperature) A lot of intermittent noise coming from room next door
Stayed 2 nights in Jan 2025

10/10

Staff was amazing. Great service overall. Highly recommended.
Stayed 1 night in Oct 2022

10/10

This was our first visit to Santiago. The service, friendliness and willingness to be of help at the W was outstanding. Food was excellent. Our upgraded room and its views was Amazing. The property is showing its age a little and could use a makeover and new, less soft mattresses. The location to shopping and restaurants is perfect. We would definitely stay again !
Stayed 3 nights in Dec 2023

10/10

All good, highly recommended
Stayed 5 nights in Oct 2022

8/10

Really friendly staff from start to finish. Super comfortable room with huge shower. Top quality breakfast selection. Hotel layout is a bit annoying in that you have to take three different sets of lifts to get to different areas. Some of the decor felt a bit dated. Pool bar / food menu was poor. Hotel is in a really nice part of Santiago, close to bars and restaurants.
Stayed 1 night in Apr 2023

10/10

Nothing else
Stayed 2 nights in Dec 2023

10/10

Good
Stayed 1 night in May 2023