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The Ritz-Carlton, Santiago

5.0 star property
Luxury hotel with a health club and a sauna

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Santiago

Indoor pool
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Spa
Lobby
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pet friendly
  • Free WiFi
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Club Room, 2 Queen Beds, Smoking

View from room

Club Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom (Club Lounge Access)

Presidential Suite, 1 Bedroom (Club Lounge Access) | Living area | 32-inch plasma TV with cable channels, TV, iPod dock

Presidential Suite, 1 Bedroom (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
  • 180 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton linens
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208

What's nearby

  • Costanera Center - 14 min walk - 0.8 miles
  • Gran Torre Santiago - 14 min walk - 0.8 miles
  • Parque Arauco Mall - 2 min drive - 1.3 miles
  • Medical Center Hospital Worker - 6 min drive - 3.8 miles
  • San Cristobal Hill - 8 min drive - 2.7 miles

Getting around

  • El Golf Station - 1 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 31 min drive

Restaurants

  • ‪La Cabrera - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Tip y Tap - ‬3 min walk
  • ‪Eric Kayser - ‬3 min walk
  • ‪La Panera Rosa - ‬3 min walk

About this property

The Ritz-Carlton, Santiago

Luxury hotel near Costanera Center
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at The Ritz-Carlton, Santiago. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Estro, the on-site restaurant. In-room WiFi (surcharge) is available to all guests, along with car rentals on site and a health club.
Other perks at this hotel include:
  • An indoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, multilingual staff, and meeting rooms
  • Luggage storage, a 24-hour front desk, and a gift shop
  • Guest reviews say great things about the helpful staff
Room features
All 205 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Partially open bathrooms with designer toiletries and hair dryers
  • 32-inch plasma TVs with cable channels
  • Wardrobes/closets, recycling, and daily housekeeping

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 17 per day); free wired internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Estro

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 17 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Does The Ritz-Carlton, Santiago have a pool?

Yes, this property has an indoor pool.

Is The Ritz-Carlton, Santiago pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Santiago?

Self parking is available for USD 16 per day.

What time is check-in at The Ritz-Carlton, Santiago?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton, Santiago?

Check-out is at noon. Late check-out is available for a fee.

Does The Ritz-Carlton, Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is The Ritz-Carlton, Santiago located?

Located in Las Condes, this luxury hotel is within a 15-minute walk of Apoquindo and Costanera Center. Los Leones Golf Club and Gran Torre Santiago are also within 1 mi (2 km). El Golf Station is only a 2-minute walk and Alcantara Station is 7 minutes.

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The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 403 out of 536 reviews
Rating 8 - Good. 87 out of 536 reviews
Rating 6 - Okay. 32 out of 536 reviews
Rating 4 - Poor. 10 out of 536 reviews
Rating 2 - Terrible. 4 out of 536 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great location, fabulous staff, and an amazing breakfast!
Stayed 4 nights in Apr 2025

10/10

Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.
Stayed 1 night in May 2025

10/10

Accommodating staff, great property in quiet, safe location
Stayed 2 nights in Apr 2025

10/10

The service provided by the staff was superb, particularly, Italo, who was at the front desk. Dining menu can be better though.
Stayed 2 nights in Apr 2025

10/10

Nice location. Pleasant staff.
Stayed 3 nights in Feb 2025

10/10

over all very good
Stayed 3 nights in Apr 2025

10/10

Excellent hotel and location
Stayed 1 night in Oct 2024

10/10

Everything was absolutely great!
Stayed 3 nights in Feb 2025

8/10

The breakfast buffet was excellent
Stayed 1 night in Jan 2025

10/10

Great spot to base for a visit to Santiago
Stayed 3 nights in Jan 2025

8/10

.
Stayed 2 nights in May 2025

10/10

We had a wonderful stay in the hotel .. everything was perfect. The suite, the comfort, the staff, the breakfast, room service, the lounge, the spa , the area, the tours we arranged using the hotel services,
Stayed 6 nights in Feb 2025

10/10

I love the place, very convenient location closer to great bars and restaurants. Also, the food at the restaurant is great. The only concern it is the gym very old machines and tools to workout.
Stayed 2 nights in Feb 2025

10/10

Excellent service
Stayed 3 nights in Feb 2025

10/10

Located in the beautiful Las Condes neighborhood, safe and attractive.
Stayed 2 nights in Dec 2024

6/10

They do not have frigobar, poor communication with the reception desk
Stayed 7 nights in Apr 2025

10/10

Best stay ever!!!
Stayed 3 nights in Aug 2024

10/10

The service and staff are top rate.
Stayed 1 night in Nov 2024

10/10

The customer service was incredible. The people were so nice so polite one of my best trip.
Stayed 6 nights in Oct 2024

10/10

The best Ritz Carlton I’ve ever stayed in. Service and attitude of staff was exceptional. Great restaurant on first floor. The Club Level had great food and beverage selections and an awesome breakfast in the morning. Recommend this hotel highly as it exceeded all expectations
Stayed 4 nights in Dec 2024

10/10

Great service and beautiful Hotel
Stayed 1 night in Jul 2024

10/10

We liked the excellent service from all the staff from our check-in experience at reception, to the servers in the restaurant each morning to the spa staff as well as the house keeping staff. Our room was refreshed and cleaned each day and we were grateful. We thoroughly enjoyed the roof top pool and deck area which was a great retreat from the busy city. We were entertained by a highly skilled pianist each evening in the bar area. What a delight that was for us. We will return on our next trip.
Stayed 3 nights in Feb 2025

8/10

Property is a bit dated, but fine otherwise
Stayed 1 night in Jan 2025

10/10

Excellent staff. Appreciate the intelligence and efficiency of the staff.
Stayed 1 night in Dec 2024

10/10

Beautiful hotel. Staff was awesome.
Stayed 1 night in Aug 2024