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San Cristóbal Suites Santiago

2.5 star property
Mountain hotel with indoor pool

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Photo gallery for San Cristóbal Suites Santiago

Outdoor dining
View from property
Apartment (Doble) | Premium bedding, rollaway beds, free WiFi
Fridge, microwave, coffee/tea maker
Indoor pool, outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking available
  • Gym
  • Housekeeping
  • Parking included

Room options

View all photos for Apartment (Triple)

Premium bedding, rollaway beds, free WiFi

Apartment (Triple)

Highlights

Separate sitting area
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Single Apartament

Fridge, microwave, coffee/tea maker

Single Apartament

Highlights

Separate sitting area
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Apartment (Doble)

Fridge, microwave, coffee/tea maker

Apartment (Doble)

Highlights

Separate sitting area
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 3636 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Huérfanos 547, Office 211, Bldg. B, Santiago, Region Metropolitana, 8320000

What's nearby

  • Santa Lucia Hill - 1 min walk - 0.1 miles
  • Plaza de Armas - 7 min walk - 0.4 miles
  • Santiago Town Square - 9 min walk - 0.5 miles
  • Palacio de la Moneda - 15 min walk - 0.8 miles
  • Medical Center Hospital Worker - 17 min walk - 0.9 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 5 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪New Horizon - ‬3 min walk
  • ‪Work Cafe - ‬2 min walk
  • ‪Thai Express - ‬3 min walk
  • ‪Milagritos - ‬1 min walk
  • ‪La Antigua Bodeguita - ‬1 min walk

About this property

San Cristóbal Suites Santiago

Hotel near Plaza de Armas
At San Cristóbal Suites Santiago, you can look forward to a terrace, a garden, and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel featuring a ski shuttle. Free in-room WiFi and a gym are available to all guests.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Multilingual staff, an elevator, and concierge services
Room features
All guestrooms at San Cristóbal Suites Santiago have thoughtful touches such as premium bedding and separate sitting areas, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, kitchens, and refrigerators

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 80 km
  • Ski shuttle nearby
  • Free self parking on site
  • Valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 22 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (10:00 AM - 7:00 PM) and Sunday - Sunday (10 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 14 per person (one way)
  • Valet parking fee: USD 15.00 per night (in/out privileges)
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-in fee
  • Late check-out fee: USD 40 (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

San Cristóbal Suites Bellas Artes
San Cristóbal Suites Bellas Artes Hotel
San Cristóbal Suites Bellas Artes Hotel Santiago
San Cristóbal Suites Bellas Artes Santiago
San Cristóbal Suites Hotel
San Cristóbal Suites
San Cristobal Suites Santiago
San Cristóbal Suites Bellas Artes
San Cristóbal Suites Santiago Hotel
San Cristóbal Suites Santiago Santiago
San Cristóbal Suites Santiago Hotel Santiago

Frequently asked questions

Does San Cristóbal Suites Santiago have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is San Cristóbal Suites Santiago pet-friendly?

No, pets are not allowed at this property.

How much is parking at San Cristóbal Suites Santiago?

Self parking is free at this property.

What time is check-in at San Cristóbal Suites Santiago?

Check-in start time: 2 PM; Check-in end time: 7:00 PM. Early check-in is available for a fee of USD 40 (subject to availability). After-hours check-in is not available.

What time is check-out at San Cristóbal Suites Santiago?

Check-out is at noon. Late check-out is available for USD 40 (subject to availability).

Does San Cristóbal Suites Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 14 per person applies.

Where is San Cristóbal Suites Santiago located?

Located near the slopes, this Downtown Santiago hotel is in the city center and within 1 mi (2 km) of Santa Lucia Hill, Plaza de Armas, and Palacio de la Moneda. Costanera Center is 2.9 mi (4.7 km) away. Bellas Artes Station is 5 minutes by foot and Santa Lucia Station is 6 minutes.

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San Cristóbal Suites Santiago Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 46 reviews
Rating 8 - Good. 13 out of 46 reviews
Rating 6 - Okay. 9 out of 46 reviews
Rating 4 - Poor. 5 out of 46 reviews
Rating 2 - Terrible. 10 out of 46 reviews

5.8/10

Cleanliness

6.0/10

Staff & service

3.0/10

Amenities

6.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTAFA

El sitio es una estafa no existe y no devuelven el dinero
Stayed 5 nights in Nov 2021

2/10 Terrible

Gianni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy malo, no exite el hotel, y no resuelven

Terrible, muy malo la aplicación está, tiene ofertas falsas y no son creíbles sus condiciones prácticamente yo tuve q resolver el caso y desmostraselos a ellos para q devolvieran el dinero. El lugar no existía , nadie responde en hora no hábiles ante emergencia , mejor utilicen booking 100% mejor. Después d tanta pelea me hicieron la devolución solo espero q se haga efectivo.
Stayed 2 nights in Nov 2021

2/10 Terrible

Rodny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esto es una estafa, porque el número de contacto no reconoció la reserva, diciendo que era una estafa y que ya había recibido muchas llamadas. Nunca pude ir a la locación y el cobro se realizó en mi tarjeta.
Stayed 1 night in Nov 2021

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Devolución

Llegue a la direccion de la estadía y me dicieron entrar por merced, llego a porteria y me dicen que no existe esa empresa, llame muchas veces al numero que aparece en la pagina y en la reserva y me salia buzon de voz por lo que perdi dinero y tuve que buscar otro lugar donde hospedarme. Fue una muy mala experiencia me cobraron un servicio que no use y no tuve respuesta de la empresa a la que reserve
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
my room was not all that but great view,,Room was not clean .the guy is very nice..
Stayed 25 nights in May 2019

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible

terrible, terrible experience. I unfortunately arrived one day after my reservation and manager of property was RUDE and inconsiderate! As I was speaking with on the phone, he hung up on my. I had to call hotels.com and he did the same. I was very lucky that some had an apt available in the same building.
Stayed 4 nights in Nov 2019

2/10 Terrible

Philip, Brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed - unclean and no soap.

This apartment was unclean. See photos. There was no soap. There was a soap dispenser but the liquid soap was so diluted that effectively there was no soap. This made it particularly hard to have a shower - there was no wash cloth either! I went out to buy a soap. There was also no hair shampoo or hair conditioner. There were 5 light fittings in the kitchen / lounge area - but only 2 lights worked. Their voltage was so low that there was not enough light. The fitting that normally holds up the shower head was broken so the shower head couldn't be held up. Rust and mould were evident in the bathroom. When I arrived I dropped my bags and came back later.in the day. If I had realised the state of uncleanliness (see photos) etc I would not have stayed. I expected something significantly better for A$128 a night. The photos on the web site look good, but completely misrepresent that state of this apartment.
Stayed 1 night in Jun 2019

2/10 Terrible

Calish, Chicity

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATTENTION EVERYONE ATTENTION, PLEASE STAY AWAY FROM THIS PLACE. Me and my husband had the worst experience of our all life, and trust me I travel often since I work for the airlines industry. I really don’t want to use my emotions on this experience but I will try to be as direct I can. First we arrive at “lobby” and a security guard called someone by the radio and this person told us to meet at building B on the 6 floor. After dragging or bags to the mentioned bldg person just met us on front of the elevator instead of just telling us to meet at the correct building we we were about to stay which it was bldg C to avoid going up and down with ours bags. Finally arrived to the apartment and for my impressions the apartment did not look at all to the one on the website. Floor was with so much dust like they didn’t swept, they had plates, spoon and coffe mugs all dirty on the table. My hubby went to use the bathroom and toilet didn’t flush people believe it or not. Then there’s more about this apartment. Sofa was broken and dirty but the worst was the bed, it had human hair pillow was EXTREMELY disgusting, I don’t think they ever change them, it was tons of stains and even broken. Here is the worst part of this apartment, administrator. When I tried to contact this unprofessional person first he didn’t want to talk, it was just thru text, I explained him the whole situation and since we didn’t want to stay in this apart he sent someone to kick us out because we weren’t happy.
Stayed 2 nights in Nov 2018

8/10 Good

Santiago Rafael Gonzalez

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Away - very bad

This was my 14th travel and I always stay in this building. The are different companies and this was the first and LAST time with San Cristóbal Suites Bellas Artes. I can only say two words. Stay Away. The contact person was friendly the first day and during my first phone call to ask about cleaning. We have cleaning ONCE during our 13 days stay. We try to contact them. It was holyday was we told. Monday will be cleaning. Nothing happens on Monday. So be aware. This is not a good company to rent from.

4/10 Poor

flemming

Disliked: Cleanliness, property conditions & facilities, room comfort
Super location!!! Just a walk from all downtown attractions!! But super dirty apt. Panels corners and walls haven’t been washed for years!!!
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service

Básico, limpieza cada 72 horas y wifi malo

básico, malo wifi y limpieza cada 72 horas
This review was submitted before 2018 and has not been verified.

8/10 Good

vicky, Rosario

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Muy buena ubicacion

Duplex muy agradable y comodo, solo faltaria un split xq fuimos una semana de mucho calor y durante el dia no se podia estar en el depto. El señor que nos atendio, muy servicial y amable. Y la ubicacion excelente!
This review was submitted before 2018 and has not been verified.

2/10 Terrible

MARTIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo

Siempre me hospedo en estas torres con diferentes operadores pero este depto en particular no tenia aire acondicionado,ni siquiera un ventilador. La wifi no funciono durante 2 dias. No daban shampoo ni jabon. Muy pobre
This review was submitted before 2018 and has not been verified.

8/10 Good

JANIA

Liked: Staff & service, property conditions & facilities, room comfort
A limpeza ficou um pouco a desejar. Levei uma queda dentro da banheira, já que não tinha tapete emborrachado dentro da mesma. Comuniquei ao proprietário para reparar estas falhas.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Robinson

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Demorado, sujo mas bem localizado

Fiquei quase 1 hora na recepção aguardando alguém vir me entregar as chaves. Internet não conectava no último dia e tive de procurar algum estabelecimento para utilizar. Roupa de cama sujas e não trocaram as toalhas nenhum dia. Localização boa e apartamento com todos os eletros prometidos no anúncio.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Igor T, Belo Horizonte

Recomendo por ser uma ótima localização.
This review was submitted before 2018 and has not been verified.

4/10 Poor

enrique, CH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

mala experiencia

Habitación en mal estado, no había personó de recepción y por tanto no se podía coordinar nada
This review was submitted before 2018 and has not been verified.

6/10 Okay

GUILHERME, São Paulo

Disliked: Cleanliness, room comfort

Flat Huérfanos, 547

Flat antigo, limpeza e conforto não são impecáveis. A localização central favorece em certos pontos, ppr exemplo, acesso mais fácil, porém dificulta outros. Todos os estacionamentos disponíveis próximos são bastante caros, ruim para quem alugou carro. A região central de Santiago apresenta alguns riscos quanto à violência, principalmente furtos.
This review was submitted before 2018 and has not been verified.

4/10 Poor

CELIA MARIA, São Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssima relação custo-benefício

Ficamos hospedados apenas por duas noites, sendo que compramos tres noites, ao sairmos o nosso quarto que havia ficado com a minha filha o mesmo foi locado para outra pessoa criando uma situação muito desagradável para todos e ainda o recepcionista destratou minha filha. As instalações são boas mas precisa de muita manutenção e limpeza, pois tudo parece muito sujo, a roupa de cama é pequena para o tamnho da cama e as toalhas são manchadas e aparentam estarem mal lavadas, voltarei a Santiago e não ficarei mais nesses flats, é caro e não oferece nenhum serviço.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Don, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable apartment conveniently located.

These are well appointed 1-2 bed apartments close to great restaurants (Barrio Lastarria), mass transit, and the historical section of Santiago. Plaza de Armas, La Moneda, and Cerro Santa Lucia are all within walking distance. A large grocery store is next door, if you prefer to dine in, or just enjoy a light breakfast before exploring the city. The owners are very friendly, attentive, and committed to your happy stay. I would stay there again. The owners are fluent in English.
This review was submitted before 2018 and has not been verified.

8/10 Good

Thomas, Wisconsin

Liked: Staff & service, room comfort

Apartment building experience

This is actually a private apartment (in an apartment building) that is rented out as a hotel room. It's nice because you have a full bathroom and kitchen available, but not the same set of services you'd expect in a hotel (like a front desk, room service, etc.). If you plan to be in Santiago for a few days and want to live more like a local, this would be great. The manager (Rick) was great and helped me make arrangements for storing luggage and calling a taxi.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

Boa localização

cidade linda . Amei vale nevado com muita neve. Restaurante giratorio maravilhoso. Pontos turisticos o melhor cerro san cristobal. Shoppig arauco e costanera lindos ; mas os produtos carissimos . Lindo vina dell mar. Patio bela vista agradavel. Gostei muito da viagem; O hotel decepcionou pela higiene de quarto e roupas de banho e cama. Tive nojo das toalhas.Na cidade tudo muito caro; alimentaçao carrissima mais caro q na europa. Nao pretendo voltar pois alimentaçao e produtos mais caros q em qualquer lugar do mundo. fazendo a relaçao de moedas e preços parece q dolar vale menos q pesos.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente alojamiento y atencion

Estuvimos encantados, muy comodos y complacidos tanto por las intalaciones como por la atencion directa de sus dueños. Exelente ubicacion, pleno centro de Santiago, cerca de todo. Desde Argentina volveremos sin lugar a dudas.