Renaissance Santiago Hotel by Marriott

Luxury hotel with a 24-hour fitness center and a sauna

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Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot Tub
Pet friendly
Parking available
Spa
Breakfast available
Bar

Room options

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

Room, 1 Queen Bed

Very good

Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Separate bedroom

Bathrobes

32 sq m
Sleeps 2
1 Queen Bed

Club Room, 1 Double Bed

Exceptional

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

LCD TV

Pillow menu

Pillowtop bed

Premium bedding

Separate bedroom

29 sq m
Sleeps 3
1 Double Bed

Junior Suite, 1 King Bed

Exceptional

Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Separate bedroom

Private bathroom

41 sq m
Sleeps 3
1 King Bed

Standard Twin Room, 2 Twin Beds

Wonderful

Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Separate bedroom

Private bathroom

28 sq m
Sleeps 2
2 Twin Beds

Club Suite, 1 King Bed

Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Separate bedroom

Private bathroom

Sleeps 3
1 King Bed

1 bedroom, premium bedding, pillowtop beds, minibar

Club Room, 1 Queen Bed

Exceptional

Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Separate bedroom

Bathrobes

28 sq m
Sleeps 2
1 Queen Bed

Standard Room, 1 King Bed

Wonderful

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

LCD TV

Pillow menu

Pillowtop bed

Premium bedding

Separate bedroom

29 sq m
Sleeps 3
1 King Bed

Presidential Suite, 1 Bedroom

Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Pillowtop bed

Separate bedroom

Premium bedding

Private bathroom

93 sq m
Sleeps 4
1 Double Bed

Club Twin Room, 1 Double Bed

Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Sofa bed

Separate bedroom

28 sq m
Sleeps 2
1 Double Bed

Standard Room, 1 Queen Bed

Wonderful

Highlights

Soundproofed

Air conditioning

LCD TV

Pillow menu

Premium bedding

Pillowtop bed

Separate bedroom

Bathrobes

28 sq m
Sleeps 2
1 Queen Bed

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

About the neighborhood

Avenida Kennedy 4700, Vicatura, Santiago, Region Metropolitana, 7630454

What's nearby

Parque Arauco Mall - 3 min walk - 0.2 miles
KidZania Santiago - 12 min walk - 0.7 miles
Costanera Center - 3 min drive - 2.1 miles
Santa Lucia Hill - 7 min drive - 4.8 miles
Julio Martinez Pradanos National Stadium - 10 min drive - 5.3 miles

Getting around

Military Academy Station - 2 min drive
Hospitales Station - 10 min drive
Santiago Intl. Airport (SCL) - 27 min drive

Restaurants

‪Café Mokka - ‬10 min walk
‪McDonald's - ‬8 min walk
‪Buffet Express - ‬9 min walk
‪Lolita Jones - ‬5 min walk
‪Tony Roma's - ‬9 min walk

About this property

Renaissance Santiago Hotel by Marriott

Luxury hotel near Parque Arauco Mall

Located close to Costanera Center, Renaissance Santiago Hotel by Marriott provides a rooftop terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a body wrap, or a massage. The on-site international cuisine restaurant, Catae Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Additional perks include:

An outdoor pool
Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
An electric car charging station, a front-desk safe, and meeting rooms
A vegetable garden, coffee/tea in the lobby, and a water dispenser
Guest reviews give top marks for the helpful staff

Room features

All 181 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.

Other amenities include:

Recycling and LED light bulbs
Bathrooms with free toiletries and hair dryers
42-inch LCD TVs with cable channels
Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Free offsite parking
Street parking available
24-hour roundtrip airport shuttle on request for a surcharge
Secured, covered self parking on site (CLP 10,000 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CLP 25,000 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Catae Restaurant
Renaissance Santiago Hote

Things to do

24-hour gym
Hot tub
Library
Outdoor pool
Sauna
Steam room

Family friendly

Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Wedding services

Business services

2,916 square feet of conference space
24-hour business center
Meeting rooms

Outdoors

Garden
Rooftop terrace
Vegetable garden

Spa

Body scrubs
Body wraps
Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Accessible airport shuttle
Assistive listening devices in meeting rooms
Braille/raised signage
Elevator (40 inch wide door)
Front entrance ramp
Grab bar near toilet (30 inches high)
Height-adjustable showerhead
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Portable shower seat
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk (39 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

100% renewable energy
16 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Banquet hall
Biodegradable coffee stirrers available
Built in 2012
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
Rooftop garden
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Pillow menu
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

42-inch LCD TV with cable channels
iPod dock

Food and drink

24-hour room service
Coffee/tea maker
Minibar

Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 25000 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CLP 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately CLP 25000 per person
Airport shuttle fee: CLP 55000 per vehicle (one-way, maximum occupancy 3)
Covered self parking fee: CLP 10000 per day (in/out privileges)
Pet fee: CLP 25000 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CLP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Renaissance Santiago

Renaissance Hotel Santiago

Renaissance Santiago

Renaissance Santiago Hotel

Santiago Hotel

Santiago Renaissance Hotel

Renaissance Santiago Hotel

Renaissance Santiago Hotel by Marriott Hotel

Renaissance Santiago Hotel by Marriott Santiago

Renaissance Santiago Hotel by Marriott Hotel Santiago

Frequently asked questions

Does Renaissance Santiago Hotel by Marriott have a pool?

Yes, this property has an outdoor pool.

Is Renaissance Santiago Hotel by Marriott pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of CLP 25000 per pet, per night. Service animals are exempt from fees.

How much is parking at Renaissance Santiago Hotel by Marriott?

Self parking is available for CLP 10000 per day. There is free parking nearby.

What time is check-in at Renaissance Santiago Hotel by Marriott?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Renaissance Santiago Hotel by Marriott?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Renaissance Santiago Hotel by Marriott provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 55000 per vehicle applies.

Where is Renaissance Santiago Hotel by Marriott located?

Located in Vitacura, this luxury hotel is 0.4 mi (0.7 km) from Parque Arauco Mall and 1.9 mi (3.1 km) from Costanera Center. Santa Lucia Hill and Palacio de la Moneda are also within 6 mi (10 km). Military Academy Station is 20 minutes by foot and Alcantara Station is 22 minutes.

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Renaissance Santiago Hotel by Marriott Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10

Location is prime, clean and comfort.

Stayed 4 nights in May 2025

10/10

Peoplenof breakfast very professional and gentle, mainly a young guy a black guy from Colombia that deserves to be promoted.

Stayed 3 nights in Jun 2025

10/10

Quality starting with the front desk throughout my stay. Well done.

Stayed 6 nights in May 2025

10/10

Great location / good restaurants

Stayed 3 nights in Jan 2025

10/10

First class hotel with very kind and helpful staff.

Stayed 2 nights in Jan 2025

10/10

Well located near, a shopping area is easily accessible walking 10 minutes… the staff is very attentive and always focus on getting things done to the guest satisfaction

Stayed 6 nights in Jan 2025

10/10

Great employees.

Stayed 7 nights in Jan 2025

10/10

The hotel was fine. The front desk dealt well with English speaking visitors, not as true in the restaurant.

Stayed 2 nights in Dec 2024

10/10

Nice and clean hotel. Staffs are friendly. Some of them may be new to the job and need to improvement on knowledge of the city and tourists’ frequently requested destinations

Stayed 2 nights in Dec 2024

10/10

The experience was exceptional. The decor and amenities were far beyond my expectations. This hotel is highly recommended. It is an excellent choice for a stay in Chile.

Stayed 4 nights in Oct 2024

10/10

nice

Stayed 3 nights in Nov 2024

10/10

Great location and wonderful staff service

Stayed 2 nights in Oct 2022

10/10

Amazing staff!

Stayed 5 nights in Apr 2024

10/10

great amenities in common areas and in the rooms; easy parking; excellent location; well-maintained property. highly recommended;

Stayed 1 night in Dec 2023

6/10

Well located! Near a shopping mall! Lor’s of restaurants around the corner! Some employees go far the exta mile to make sure you feel welcome and comfortable!

Stayed 5 nights in Jun 2024

8/10

Front desk staff not helpful and with an attitude

Stayed 7 nights in Sep 2024

10/10

Excellent hotel , efficient friendly professional staff. Considering it was a public holiday (New Year) . Lots to do in Santiago , could have spent another few days.

Stayed 3 nights in Dec 2022

10/10

Super cool

6/10

The Guest Lounge was understaffed outside the happy hour and basics like coffee milk and water unavailable. It is offensive to expect guest to pay for a coffee in their room. The room service was average. Breakfast was really good and all the staff were friendly.

Stayed 6 nights in Feb 2023

10/10

The bell hop Claudius and the van driver were amazingly friendly and couldn’t do enough for us. There was cucumber and melon water was very refreshing but the glasses were slow to be replenished

Stayed 1 night in Feb 2023

8/10

Restaurant service was uneven

10/10

Stayed 7 nights in Sep 2023

2/10

Terrible service

Stayed 1 night in May 2023

2/10

Had a very nasty experience in this so called "luxury" hotel. The front desk staff on duty at 2345 local time on 21 November, 2022 deliberately allocated me the worst possible room in the hotel without a working air conditioner. he punished me, because he said, I had not booked directly via "Marriott bonvoy" but via 3rd party side - Hotels.com. Despite my repeated requests, he did not change my room and I could not get absolutely any sleep though I had paid 200 usd for the room. Furthermore, I offered to pay another 200 usd, (over and above the 200 usd I had already paid for the room), as there were many empty rooms the hotel but he still refused to change my room. I request senior management to change this person from duty immediately as he is very toxic and not helping the reputation of your property. he need to be put for housekeeping or cleaning dishes. If you are a business traveler, I do not recommend this hotel as there was too much noise from street and the AC did not work the whole night.

Stayed 1 night in Nov 2022

6/10

We found the hotel was lovely and comfortable, but lacking with the level of service that we expected. We were on the 12th floor and had access to the executive lounge. The evening cocktails and snacks were quite nice but in the morning it was absolutely impossible to get a cup of coffee. Either the access was not open at 6:30 AM when it was supposed to be, or when it was, I found the coffee maker to be inoperable and sometimes not even plugged in and ready to dispense coffee.. I called the front desk to ask that additional coffee be brought up to our room so I could use our own coffee maker, but was told That we were only entitled to one complementary serving per stay. I really did not think this was good customer service at this level of hotel. I found the staff to be pleasant, but at no time did I feel they went out of their way to make our stay comfortable. Everything was quite slow, and our housekeeping service was very inconsistent. One day we would have excellent cleanup, only to find the next day a very different story. I would like to give a better rating to this hotel, but I cannot at this time. The surrounding area is excellent with a Shopping Mall, a couple of blocks away and access to many restaurants and shops. The restaurant in the hotel was also quite good, and I would highly recommend that they obtain English menus for the American customers.

Stayed 4 nights in Feb 2023

Renaissance Santiago Hotel by Marriott

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Photo gallery for Renaissance Santiago Hotel by Marriott

Reviews

Popular amenities

Room options

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Room, 1 Queen Bed

Highlights

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed

Highlights

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds

Highlights

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed

Highlights

View all photos for Club Room, 1 Queen Bed

Club Room, 1 Queen Bed

Highlights

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Highlights

View all photos for Club Twin Room, 1 Double Bed

Club Twin Room, 1 Double Bed

Highlights

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Renaissance Santiago Hotel by Marriott

Awards and affiliations

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention