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Renaissance Santiago Hotel by Marriott

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Lobby - Renaissance Santiago Hotel by Marriott (Santiago)
Exterior - Renaissance Santiago Hotel by Marriott (Santiago)
Meeting facility - Renaissance Santiago Hotel by Marriott (Santiago)
Standard Twin Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe - Renaissance Santiago Hotel by Marriott (Santiago)
Breakfast, lunch and dinner served - Renaissance Santiago Hotel by Marriott (Santiago)
Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Parque Arauco Mall

Located close to Costanera Center, Renaissance Santiago Hotel by Marriott provides a rooftop terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a massage, or a body scrub. The on-site international cuisine restaurant, Catae Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 1 Double Bed

Club Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Club Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Premium bedding, pillowtop beds, minibar, in-room safe

Presidential Suite, 1 Bedroom

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 Queen Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Club Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Club Twin Room, 1 Double Bed

Club Twin Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Club Twin Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Vitacura, a neighborhood in Santiago, is home to Renaissance Santiago Hotel by Marriott. Parque Arauco Mall and Costanera Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Santa Lucia Hill and O'Higgins Park. Looking to enjoy an event or a game while in town? See what's going on at Julio Martinez Pradanos National Stadium. Spend some time exploring the area's activities, including golfing. Visit our Santiago travel guide
Map
Avenida Kennedy 4700, Vicatura, Santiago, Region Metropolitana, 7630454

What's nearby

  • Panoramic of Santiago de Chile in las Condes, view of Parque Arauco luxury mall
    Parque Arauco Mall
    4 min walk - 0.3 miles
  • Parque Araucano
    Parque Araucano
    7 min walk - 0.4 miles
  • Apoquindo
    Apoquindo
    17 min walk - 1.0 mile
  • Bicentennial Park
    Bicentennial Park
    2 min drive - 1.3 miles
  • KidZania Santiago
    15 min walk - 0.8 miles

Getting around

  • Military Academy Station
    3 min drive
  • Hospitales Station
    10 min drive
  • Santiago Intl. Airport (SCL)
    24 min drive

Restaurants

  • McDonald's
    8 min walk
  • Lolita Jones
    5 min walk
  • DoubleTree by Hilton Santiago Kennedy
    3 min walk
  • glass17
    3 min walk
  • Pollo Stop
    10 min walk

About this property

Renaissance Santiago Hotel by Marriott

Luxury hotel near Parque Arauco Mall
Located close to Costanera Center, Renaissance Santiago Hotel by Marriott provides a rooftop terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a massage, or a body scrub. The on-site international cuisine restaurant, Catae Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, coffee/tea in the lobby, and wedding services
  • A water dispenser, concierge services, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 181 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • 42-inch LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Hyatt Place Santiago/Vitacura
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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (CLP 10,000 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CLP 25,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Catae Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,916 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Body wraps
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (30 inches high)
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 16 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 25000 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

1 total (up to 33 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CLP 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 25000 per person
  • Airport shuttle fee: CLP 55000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 10000 per day (in/out privileges)
  • Pet fee: CLP 25000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Renaissance Santiago Hotel by Marriott have a pool?

Yes, this property has an outdoor pool.

Is Renaissance Santiago Hotel by Marriott pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of CLP 25000 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for CLP 10000 per day. There is free parking nearby.

What time is check-in at Renaissance Santiago Hotel by Marriott?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Renaissance Santiago Hotel by Marriott?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Renaissance Santiago Hotel by Marriott provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 55000 per vehicle applies.

Where is Renaissance Santiago Hotel by Marriott located?

Located in Vitacura, this luxury hotel is 0.5 mi (0.7 km) from Parque Arauco Mall and 1.8 mi (3 km) from Costanera Center. Santa Lucia Hill and Palacio de la Moneda are also within 6 mi (10 km). Alcantara Station is 22 minutes by foot and Military Academy Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Renaissance Santiago Hotel by Marriott Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 256 out of 388 reviews
Rating 8 - Good. 85 out of 388 reviews
Rating 6 - Okay. 29 out of 388 reviews
Rating 4 - Poor. 11 out of 388 reviews
Rating 2 - Terrible. 7 out of 388 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Excellent hotel and friendly staff.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, staff was friendly, and the location was close to everything (shopping, food, sight seeing).
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Findlay

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, Junior Suite was spacious, clean and comfortable. Great location in Vitacura- very safe neighbourhood. A really really good breakfast (better than good - excellent), attentive staff and extensive selection of breakfast foods. The public spaces and bars are quirky (in a nice way) and they mix abosolutely awesome cocktails! The only downside is the Club Lounge - a little lacking in both amenities and service - if you're staying in a room with access to the club lounge do not have breakfast there, go to the restaurant on -1.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

KEDARNATH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location / good restaurants
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Hilda Eneida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is prime, clean and comfort.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel with very kind and helpful staff.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

All personnel kindly attended, and with detail. Really appreciate it
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located near, a shopping area is easily accessible walking 10 minutes… the staff is very attentive and always focus on getting things done to the guest satisfaction
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean updated rooms, friendly staff, convenient, good wifi, walkable to shopping
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great amenities in common areas and in the rooms; easy parking; excellent location; well-maintained property. highly recommended;
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Santiago

The hotel staff were very friendly, polite and accommodating. We enjoyed the breakfast and the rooms were very clean and modern. It was located within walking distance to a huge shopping complex with many stores and places to eat.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Henoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was exceptional. The decor and amenities were far beyond my expectations. This hotel is highly recommended. It is an excellent choice for a stay in Chile.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Eduardo

Liked: Amenities, property conditions & facilities
Peoplenof breakfast very professional and gentle, mainly a young guy a black guy from Colombia that deserves to be promoted.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Zhongning George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Staffs are friendly. Some of them may be new to the job and need to improvement on knowledge of the city and tourists’ frequently requested destinations
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

Chio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well located! Near a shopping mall! Lor’s of restaurants around the corner! Some employees go far the exta mile to make sure you feel welcome and comfortable!
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Gonzalo Esteban

.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great ! Thank you
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Darko

Liked: Cleanliness, staff & service, amenities
🔝🔝🔝🔝
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful staff service
Stayed 2 nights in Oct 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jason

Great. Nightclub Wednesday’s also
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great employees.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

lou

Liked: Cleanliness, amenities, property conditions & facilities
Quality starting with the front desk throughout my stay. Well done.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine. The front desk dealt well with English speaking visitors, not as true in the restaurant.
Stayed 2 nights in Dec 2024