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Plaza Suites

Property class: 3

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Photo gallery for Plaza Suites

A pool area with large windows offering a city view. - Plaza Suites (Santiago)
A hotel room with a bed, a desk, a chair, and a large window with curtains. - Plaza Suites (Santiago)
A high-rise building with multiple balconies and windows. - Plaza Suites (Santiago)
A modern living room with a dining area, a staircase, and a large window with a city view. - Plaza Suites (Santiago)
A modern outdoor dining area with umbrellas, seating, and a view of a building with illuminated windows. - Plaza Suites (Santiago)
Located close to Plaza de Armas, Plaza Suites provides an airport shuttle, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a restaurant.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Laundry

Room options

View all photos for Standard Apartment, 1 Bedroom

A hotel room with a large bed, a desk with a computer, a painting on the wall, and a window providing natural light.

Standard Apartment, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Loft, 1 King Bed

A hotel room with a large bed, two bedside tables, a headboard with built-in lighting, and a painting on the wall.

Loft, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Santiago, a neighborhood in Santiago, Plaza Suites is near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. National History Museum and Gabriela Mistral Cultural Center are also worth visiting. Visit our Santiago travel guide
Map
Huerfanos 547 OF 1510 C, Santiago, Santiago Metropolitan, 8320150

What's nearby

  • A historic brick building with ivy-covered walls and a wrought iron gate.
    Santa Lucia Hill
    1 min walk - 0.1 miles
  • A nighttime street scene with a sign for 'Bocañariz Vinobar' and a map titled 'Mapa Viticola Bocañariz'.
    Lastarria District
    3 min walk - 0.2 miles
  • A classical building with large banners and columns.
    Municipal Theatre of Santiago
    5 min walk - 0.3 miles
  • A cityscape with historic buildings, a modern skyscraper, and a clear blue sky.
    Plaza de Armas
    10 min walk - 0.6 miles
  • Pontifical Catholic University of Chile
    6 min walk - 0.4 miles

Getting around

  • Bellas Artes Station
    5 min walk
  • Santiago Central Station
    15 min drive
  • Santiago Intl. Airport (SCL)
    19 min drive

Restaurants

  • Castaño
    2 min walk
  • Starbucks
    3 min walk
  • Thai Express
    3 min walk
  • Demo Magnolia
    1 min walk
  • Restaurant Kuang Ming
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour airport shuttle
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Service animals are welcome

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 10000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CLP 10000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Plaza Suites have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much is parking?

Self parking is free at this property.

What time is check-in at Plaza Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Plaza Suites?

Check-out is at noon.

Where is Plaza Suites located?

Located in Downtown Santiago, this hotel is within a 10-minute walk of Museo Arte de Luz and Plaza de Armas. Costanera Center is 2.9 mi (4.7 km) away. Bellas Artes Station is 5 minutes by foot and Santa Lucia Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Plaza Suites Reviews

7.0

Good

6.8

Cleanliness

8.6

Location

6.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 64 out of 357 reviews
Rating 8 - Good. 133 out of 357 reviews
Rating 6 - Okay. 89 out of 357 reviews
Rating 4 - Poor. 35 out of 357 reviews
Rating 2 - Terrible. 36 out of 357 reviews

Reviews

Verified review

6/10 Okay

Vince

Disliked: Staff & service

Takes some getting used to

This isn't really a hotel for tourists especially if you speak no Spanish. It is geared to intermediate term rentals to people in town temporarily, say for work assignment. There are limited hotel services. Sheets and towels are changed every three days. However, it is in a very good location, near a great restaurant district and walking distance to the main plaza of town. The suite is comfortable and includes a small kitchen. You can stock it at the nearby grocery store.
Stayed 4 nights in Mar 2018
Verified review

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, room comfort

Preis-Leistung super. Zentraler Standort

Die App. Sind auf div. Hochhauseingänge verteilt. Es besteht ein Conciergetürdienst auf beiden Seiteneingängen der Anlage. Anmeldung im 1. Stock 1011. Mit WhatsApp kann man jederzeit Wünsche anbringen, da Internet aktiv. Lidl ist beim Ausgang CalleMercedes rechts, nächstes Haus. Reinigung des App. nach 3 Tagen. Sonst kein Service.
Stayed 3 nights in Jan 2018
Verified review

2/10 Terrible

heidi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel room had cockroaches and was very noisy.

The room was over a very busy narrow street and the traffic noise reverberated into the room . If one closed the window it was too hot. THERE was a hawker shouting out her wares well after 11 pm every night.They provide only 1 roll of toilet paper and the store only sells packs of 4. We want to cancel our reservation to return there on 117 January.please contact us.
Stayed 3 nights in Dec 2017
Verified review

6/10 Okay

Angelica

Disliked: Cleanliness

Localização

localização é o que faz esse hotel ótimo. Muito próximo as estações belas artes e santa Lúcia, a primeira está a 200 metros. Ao lado existe um Lider Express, um minimercado que oferece de tudo o que precisar.
Stayed 9 nights in Oct 2017
Verified review

8/10 Good

GERVACIO

Liked: Room comfort

El departamento es agradable., sin embargo,

le falta mantenimiento a las paredes., me lo entregaron segun limpio..y realmente..le falto dedicacion y esmero para que se pueda apreciar que hicieron limpieza., objetivamente; se encontro mucho vello en el baño..y en la colcha de sobrecama.. creo que pueden mejorar mas y cuidar los detalles muy pequeños..esos detalles marcan la diferencia de la excelencia.. saludos
Stayed 3 nights in Nov 2017
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Ok Preis-Leistungsverhältnis. Niedriger Komfort, Sauberkeit und schlechter Zustand
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Janaine

Liked: Property conditions & facilities, room comfort

Ótima localização, quarto confortável

Ficamos muito satisfeitos com nossa estada no Plaza Suites. Não é um hotel e sim um apart hotel. Realmente não há serviço de quarto ou limpeza diária. Mas isso está explícito no papel do check-in. O quarto é confortável e bem localizado. Me atendeu muito bem. Um ponto negativo é que eu achei que faltou capricho na limpeza quando recebi o quarto. Havia umas manchas meio grudentas (tipo refrigerante) no chão do quarto (é verdade que o chão é de madeira escura e talvez tenha passado batido, mas ainda assim) tb acho que os azulejos do banheiro podiam estar mais limpos. Mas de uma maneira geral, gostei do lugar e voltaria.
Stayed 3 nights in Oct 2017
Verified review

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Apartment in central Santiago

This isn't a hotel, it is an apartment in a fairly large block. When I first got to the building I wasn't impressed by the condition of the reception area and seriously became to question my decision to choose this accommodation. I was directed to a apartment number and thought this was my apartment, but it is actually an office and reception and I was able to book in with no problems. I was then taken to my loft style apartment, which I loved! It was clean, it had a balcony and it was quiet. I was there for 2 weeks; cleaners came in every now and then, changed the bedding and towels and did a general tidy up. It suited me and the reason why I was staying in Santiago for 2 weeks (work related). I felt very safe staying there and getting back there at night. This is a very good option if you want a small apartment to stay in rather than a hotel.
Stayed 14 nights in Sep 2017
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service

estadía normal

tuve un corte de luz que no tuvo una pronta solución
Stayed 6 nights in Sep 2017
Verified review

10/10 Excellent

Marzena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel and great location. Very nice and friendly staff.
Stayed 4 nights in Aug 2017
Verified review

8/10 Good

cristina

Liked: Cleanliness, staff & service

Instalaciones

Todo tan detereorado pesimas ollas y sarten falraban vasos. Descuidado
Stayed 1 night in Sep 2017
Verified review

4/10 Poor

Cecilia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No lo recomiendo

La verdad te venden una cosa por Internet con fotos que no corresponden a la realidad. Tuvimos muchos inconvenientes con Internet y cosas del apart que se rompían no esta cuidado ni mantenido. Por ese mismo precio hubiéramos conseguido algo mucho mejor,Lo único destacable es la ubicación céntrica..
Stayed 8 nights in Sep 2017
Verified review

6/10 Okay

Priscila

Disliked: Cleanliness, staff & service

Razoavel

Achei meio sujo, a roupa de cama/toalhas nao sao trocadas regularmente. Bem razoável, mas bem localizado.
Stayed 7 nights in Sep 2017
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção

Tem uma localização muito boa. Perto da Estação Bellas Artes pela linha amarela e da estação Santa Lúcia que pela linha vermelha. Essa linha faz conexão com ônibus que leva ao aeroporto. Fica perto também do Cerro Santa Lúcia e do Cerro Santa Cristóbal. Em fim, é perto de tudo dá para ir nos principais pontos turísticos de Santiago a pé.
Stayed 1 night in Sep 2017
Verified review

6/10 Okay

Karina

Disliked: Cleanliness, staff & service, room comfort

Bem localizado

A suíte é igual as fotos, entretanto é preciso entender que é um apart hotel e não um hotel. Não tem serviço de limpeza de quarto e como Santiago é extremamente poluído fica naturalmente sujo. o chuveiro é bem quente, mas o banheiro é pequeno e não tem box de vidro então a agua escorre para fora e o banheiro fica inundado. A cozinha é equipada de microondas, geladeira, forno, o que facilita bastante, mas eles não disponibilizaram nenhum pano de prato , mais uma vez à limpeza fica comprometida... A cozinha estava equipado para duas pessoas 2 copos, poucos talheres, 2 tigelas, não sei se nos outros tem.mais coisas. Me incomodou o fato de na reserva ter cofre no quarto e terem me colocado em um sem cofre. Reclamei e no mesmo dia me trocaram de quarto. O principal ponto positivo é a localização, duas ruas para baixo esta a Agustinas para trocar dinheiro ... Ao lado esta o cerro de Santa Lucia, vários restaurantes, da para ir andando para o Mercado municipal e próximo ao metrô. Para quem não faz questão de muito conforto é uma boa opção!
Stayed 3 nights in Sep 2017
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicacion, cerca de transporte publico

Segunda vez que me alojo en el apart. Bueno en gral. Un poco ruidoso unos huespedes brasileños. Excelente la amabilidad y buena disposicion de la Sra Marta quien en todo momento nos asistio en nuestras dudas, nos ubico taxi, facilito mapas, etc.
Stayed 3 nights in Sep 2017
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Durty, nosy

Alarm rigne all Time for nothing, spring in The Bed, probleme with The parking,
Stayed 10 nights in Aug 2017
Verified review

6/10 Okay

Gabriel

Liked: Staff & service
Disliked: Room comfort

Ok, but...

* Standard room size is quite large * Published pictures are accurate * Indoor pool is not available in winter. This should be told in advance * Bath tube is very slippery, and bathroom has no drain in the floor (?) * Kitchenware is very very limited * Bedside tables have no lamp, there is just one lamp in the bedroom, at the ceiling
Verified review

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
penca : Nos vendieron este departamento por un hotel . nos dijeron que tenia picina y la podiamos ocupar , lo que se entendio que era temperada ( nunca fue ) , tambien nos ofrecieron gimnacio , no existe tal , porque tienen dos piezas casi vacias , pues toda spocas maquinas estaban en mal estado ; con respecto al servicio de cuarto , no habia limpieza y se tenia que pagar $ 20000 si quierias q te hicieran el aseo ; no recibimos ni siquera reposicion del confort ,sin contar que el aseo dejaba mucho que desear totalmente desconformes.
Stayed 4 nights in Jul 2017
Verified review

4/10 Poor

Mel

Disliked: Cleanliness
If you can't speak much Spanish it is quite difficult to communicate with the staff as they didn't speak any English. We were told to message a WhatsApp number if we had any questions or problems that spoke English, after sending two messages we could see that they read them but never got a response.
Stayed 4 nights in Jul 2017
Verified review

6/10 Okay

aldo

Liked: Property conditions & facilities
Disliked: Cleanliness

Excelente localização, duas quadras do metro.

Razoavel, talvez volte. Mas as condições precisam melhorar muito.....
Stayed 7 nights in Jul 2017
Verified review

8/10 Good

Jacobus

Liked: Cleanliness, room comfort

Pass the lobbies and get to the apartment.

To find where to get your keys and check in is very difficult. The state of the lobbies and hallways (that smell of pets) are terrible. The apartment itself is small but very nice. I liked it a lot. The area is also very very central for tourist purposes.The wifi is really really bad and slow. One would expect much better when paying more than $50 a night. I was in 1313 block B.
Stayed 1 night in Jun 2017
Verified review

8/10 Good

HARRY ISTURIZ

Liked: Cleanliness, room comfort

Convenient location.

Convenient location. Fast internet, supermarkets and restaurants around, metro stations near.
Stayed 9 nights in May 2017
Verified review

6/10 Okay

Maria

Disliked: Cleanliness, staff & service
Se supone q había servicio de mucama nunca fueron , faltaba implementos básicos de cocina , sobre todo cuando uno va en familia , la ubicación excelente el servicio más o menos
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
I got to Santiago early in the morning, I just wanted to check my luggage but no one was there so I had to wait about an hour or so. They told me to come back at 2pm so I did. They ended up giving me a room after 3:15. The room was not clean. I found the full bag of trash in the kitchen that the last person staying left, there were some trash on the floor, and one of pillow smelled so bad, it was't obviously washed and changed from last people!! I stayed here 3 nights, but they never came for cleaning. No toilet paper or soap or enough towel for 3 nights. The location is super convenient but very noisy at night. There are supposed to be a swimming pool in the facility but they didn't mention where and I don't think there is one.
Stayed 3 nights in May 2017