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Norus Las Condes

3.5 star property
Pet-friendly aparthotel with a seasonal outdoor pool connected to a shopping center in Santiago

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Photo gallery for Norus Las Condes

Seasonal outdoor pool
Apartment, 2 Bedrooms | Living room | 32-inch flat-screen TV with digital channels, TV
Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop
Garden
Apartment, 2 Bedrooms | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Dryer
  • Washer
  • Housekeeping
  • Barbecue grill

Room options

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Showing 3 of 3 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Premium bedding, down comforters, in-room safe, individually decorated

Apartment, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, down comforters, in-room safe, individually decorated

Apartment, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 83 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Premium bedding, down comforters, in-room safe, individually decorated

Apartment, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 93 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

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About the neighborhood

Map
El director 6000, Oficina 107, Santiago, Las Conde, 7580645

What's nearby

  • Parque Araucano - 16 min walk - 0.9 miles
  • KidZania Santiago - 17 min walk - 0.9 miles
  • Parque Arauco Mall - 19 min walk - 1.0 mile
  • Costanera Center - 5 min drive - 2.5 miles
  • Santa Lucia Hill - 10 min drive - 5.5 miles

Getting around

  • Manquehue Station - 7 min walk
  • Parque Almagro Station - 12 min drive
  • Santiago Intl. Airport (SCL) - 29 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Coffee & Choc - ‬3 min walk
  • ‪Open Bar - ‬6 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Roggendorf - ‬5 min walk

About this property

Norus Las Condes

Pet-friendly aparthotel with a seasonal outdoor pool connected to a shopping center in Santiago
A fitness center, a seasonal outdoor pool, and conference space are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a washer/dryer and a dining area.
Norus Las Condes offers 33 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 32-inch flat-screen televisions come with premium digital channels. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2025.

Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Spanish

Property amenities

Ski

  • Ski equipment rentals nearby
  • Ski shuttle nearby

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Down comforter
  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Outdoor areas

  • Charcoal grill
  • Furnished balcony/patio
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 538 square feet of conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: USD 300 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near the airport

Things to do

  • Bicycle parking
  • Gym
  • Bicycle rentals nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 22 floors
  • 33 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Built in 2010
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Renovated - March 2025
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Republica árabe 670, Las condes]
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: USD 50 (roundtrip)
  • Pet deposit: USD 300 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: USD 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The seasonal pool will be open from December to March
Pool access available from 8:30 AM to 8:30 PM
Parking height restrictions apply

Property is also known as

Norus Apartments Las Condes Apartment Santiago
Norus Apartments Las Condes Apartment
Norus Apartments Las Condes Santiago
Norus Apartments s Cons tiago
Norus Las Condes Santiago
Norus Las Condes Aparthotel
Norus Apartments Las Condes
Norus Las Condes Aparthotel Santiago

Frequently asked questions

Does Norus Las Condes have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:30 AM–8:30 PM.

Is Norus Las Condes pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 300 per stay. Service animals are exempt from fees.

What time is check-in at Norus Las Condes?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Norus Las Condes?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Norus Las Condes provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Norus Las Condes located?

Located in Las Condes, this aparthotel is 1 mi (1.5 km) from Parque Arauco Mall and within 3 mi (5 km) of Pueblito Los Dominicos and Costanera Center. Parque Metropolitano and Santa Lucia Hill are also within 6 mi (10 km). Manquehue Station is 7 minutes by foot and Hernando de Magallanes Station is 19 minutes.

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Norus Las Condes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 91 reviews
Rating 8 - Good. 22 out of 91 reviews
Rating 6 - Okay. 17 out of 91 reviews
Rating 4 - Poor. 7 out of 91 reviews
Rating 2 - Terrible. 7 out of 91 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

the location , excellent neighborhood and security
Stayed 22 nights in Jan 2025

4/10

Comfortable. Be sure to have on hand your own toilet paper. The noise on weekends from the rental/use of the bbq areas until way past 130am and parties in other units until 6 am - shakes the entire apartment.
Stayed 6 nights in May 2025

6/10

This place leaves a lot to be desired. If it was taken care of better I would rate it higher. Checking and out is also a very odd procedure. They ask you at check out how you paid the deposit.
Stayed 19 nights in Nov 2024

8/10

The property is in an excellent location, since I traveled there in winter the apartment was not cold, with a beautiful view of the Mountains. It could improve bathroom sanitization, and a little old-fashioned run-down furniture, other than that the apartment is functional and has the needed full kitchen for someone with celiac conditions or similar.
Stayed 3 nights in Jul 2024

6/10

Good location, apartment is getting worn out, there is no contact with staff.
Stayed 2 nights in Feb 2024

10/10

Dulce was very kind and patient.!! Thank you Dulce.!!! The other front desk gentlemen were helpful too.!! Thank you Sir’s.!!
Stayed 6 nights in Jan 2023

8/10

It is an appartment on the 9th floor of a 22-storey building. There is a little pool on the rooftop of the building, and they have a cardpark in the basement, 5 storeys underground. The appartment itself is rather small, but is equipped with everything necessary. The aircondition would benefit from some regular maintenance I suppose!
Stayed 4 nights in Jan 2024

2/10

The maintennace conditoons are horroble the stove and the oven were no working at all, I could not cook, being with my children i the property- cleaning also very poor, terraces full of dirt and rooms (corners dirty.
Stayed 2 nights in Sep 2023

6/10

Very poor management. Bad experience, no Customer Service at all.

6/10

La propiedad está bien, pero la comunicación a través de la plataforma no es tan fluida.
Stayed 2 nights in Feb 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 4 nights in Nov 2024

2/10

Stayed 3 nights in Oct 2024

8/10

En general bueno, ideal por su ubicación, pero el apartamento requiere mantenimiento en su piso. La persona de recepción de Norus poco amable.
Stayed 2 nights in Aug 2024

10/10

Stayed 3 nights in Jul 2024

2/10

Stayed 8 nights in Jul 2024

8/10

Stayed 4 nights in Apr 2024

8/10

Stayed 8 nights in Apr 2024

10/10

Stayed 2 nights in Mar 2024

10/10

Stayed 6 nights in Dec 2023

4/10

Muy decepcionante! Tenia ganas de conocer estos departamentos hace tiempo, ya que viajamos seguia Stgo. Pero fue1 decepción! Nada que ver con las fotos que muestran! La mantención deja mucho que desear, las tinas saltadas y viejas , SUCIAS! deberían dejarlas en remojo con cloro Usan aun cortinas de baño que son antihigienicas La Pintura del departamento hace rato que debiese ser renovada Las cortinas sucias del smog, ya son grises en vez de blancas El aseo PESIMO apenas los baños y la cama No te lavan la loza y amenazan con multa si no la dejas limpia La cama, pésima Le pinen encima un colchon delgado de espuma, pero es mas corto que la cama y entonces las almohadas quedan más abajo y uno amanece con dolor de cuello El establecimiento excelente Me dejaron dejar mi auto después del check out sin problemas Cero comunicación de parte de ellos con el pasajero para preguntar si todo estaba ok En fin, no vuelvo pk la mala calidad del departamento Hay muchos lugares iguales o mejores y más económicos @
Stayed 2 nights in Nov 2023

10/10

Stayed 1 night in May 2023

8/10

Excelente ubicación (hermosa zona residencial) y con estacionamiento en el mismo edificio. No hay buenas opciones de restaurantes. El departamento ubicado en el 5to piso es amplio aunque el 2do dormitorio con 2 camas individuales para niños es correcto pero para adultos es muy chico. La TV de ese dormitorio debería estar en el living. Ahí es imposible usarla. Se nota que ya tiene varios años por lo que necesita una actualización, por ej. la cocina es vieja y las griferías de los baños necesitan renovación urgente. Ambos baños cuentan con bañera. Deberían cambiarlas por box al ras del piso. Las bañeras son inseguras para personas adultas o con dificultades motoras. El amplio balcón está cerrado con grandes ventanales que lo convierten en otro ambiente pero los vidrios estaban muy sucios. La limpieza necesita mejorar.
Stayed 4 nights in Mar 2023

4/10

Stayed 9 nights in Mar 2023

6/10

Stayed 2 nights in Mar 2023