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Metropolitan Santiago

3.5 star property
Central hotel with a 24-hour front desk connected to a shopping center in Santiago

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Photo gallery for Metropolitan Santiago

Single Room | Pillowtop beds, in-room safe, individually decorated
Property entrance
Combined shower/tub, deep soaking tub, rainfall showerhead
Full-size fridge, coffee/tea maker
Pillowtop beds, in-room safe, individually decorated

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Pillowtop beds, in-room safe, individually decorated

Double Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Pillowtop beds, in-room safe, individually decorated

Triple Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Pillowtop bed
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

Pillowtop beds, in-room safe, individually decorated

Quadruple Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Pillowtop bed
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Single Room | Pillowtop beds, in-room safe, individually decorated

Single Room

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Pillowtop bed
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Interior entrance

Deptos Providencia SM

  • Pool
  • Kitchen
  • Free WiFi
  • Laundry
Deptos Providencia SM

About the neighborhood

Map
Monjitas 744, Santiago, Region Metropolitana, 8320124

What's nearby

  • Plaza de Armas - 2 min walk - 0.2 miles
  • Santiago Town Square - 3 min walk - 0.2 miles
  • Santa Lucia Hill - 8 min walk - 0.5 miles
  • Palacio de la Moneda - 16 min walk - 0.9 miles
  • Medical Center Hospital Worker - 3 min drive - 1.9 miles

Getting around

  • Parque Almagro Station - 4 min drive
  • Bellas Artes Station - 4 min walk
  • Santiago Intl. Airport (SCL) - 18 min drive

Restaurants

  • ‪El Rincón Del Colombiano - ‬1 min walk
  • ‪Lui Kung - ‬1 min walk
  • ‪Fu Lin - ‬3 min walk
  • ‪Giuliano Pizzeria - ‬1 min walk
  • ‪Norky's - ‬2 min walk

About this property

Metropolitan Santiago

Hotel near Plaza de Armas
Close to Costanera Center, Metropolitan Santiago has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Limo/town car service, self parking (surcharge), and express check-out
  • Express check-in, ATM/banking services, and luggage storage
  • A 24-hour front desk, a front-desk safe, and barbecue grills
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning and separate dining areas, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch LCD TVs with cable channels
  • Separate dining areas, full-sized refrigerators/freezers, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 3 km
  • Free train station pick-up shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CLP 15 per day)
  • Limited onsite parking

Things to do

  • Outdoor pool
  • Ski storage

Family friendly

  • In-room full-sized refrigerator/freezer
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 16 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CLP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 6 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Metropolitan tiago Aparthotel
Apart Hotel Inter Suites Santiago
Apart Inter Suites
Apart Inter Suites Santiago
Metropolitan Santiago Aparthotel
Metropolitan Santiago
Metropolitan Santiago Hotel
Metropolitan Santiago Santiago
Metropolitan Santiago Hotel Santiago

Frequently asked questions

Does Metropolitan Santiago have a pool?

Yes, this property has an outdoor pool.

How much is parking at Metropolitan Santiago?

Self parking is available for CLP 15 per day. Limited spots are available.

What time is check-in at Metropolitan Santiago?

Check-in start time: 2 PM; Check-in end time: 2 AM.

What time is check-out at Metropolitan Santiago?

Check-out is at noon.

Where is Metropolitan Santiago located?

Located in Downtown Santiago, this hotel is 0.1 mi (0.2 km) from Plaza de Armas and 3 mi (4.9 km) from Costanera Center. Santiago Town Square and National History Museum are also within 5 minutes. Bellas Artes Station and Armas Station are within a 5-minute walk.

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Metropolitan Santiago Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 34 reviews
Rating 8 - Good. 12 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 10 out of 34 reviews
Rating 2 - Terrible. 4 out of 34 reviews

6.8/10

Cleanliness

5.8/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FOI BOM

Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No es un hotel, es un parahotel. No me gustó
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Eduardo, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservé como hotel pero no es

Es un apartamento pequeño. Llego por la noche y no hay alguien que atienda, han dejado lla llave en la recepción del edificio, ahi me dicen que si quiero reclamar algo las aficinas atieinden de 9am a 6pm, subí al apartamento hace mucho frío y no tiene calefacción, las paredes llenas de manchas de suciedad y la alfombra peor. Al siguente día fui a la oficina le digo que no es lo que reservé le indico las fotos que reservé no es nada de lo que me entregan y me dice la persona encargada que la agencia (ORBITZ) a la que alquilé esas fotos que ellos publican no saben de donde lo han sacado y que sii no me gusta eso que me vaya a otro lado y que tengo que reclamar a ORBITZ y no a ella porque me están vendiendo algo totalmente diferente a lo que ellos tienen. No pude dormir pasé toda la noche con frio con 6 grados centígrados.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Apartamento bem localizado

Tivemos uma boa experiência com nosso apartamento, é bem localizado, e veio de acordo com o que reservamos, o único problema foi um vazamento no vaso e o fato da descarga estar disparada, o que molhava todo o banheiro e até uma parte do corredor, mas tirando isso tivemos uma boa experiência.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Tivemos um problema com vazamento na privada durante toda estada, mas não atrapalhou muito a boa hospedagem que tivemos. Equipe prestativa.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Este es UN apartahotel,no recommendable .

Como Expedia puede patrocinar ,un apartahotel con el Costo de un hotel. TERRIBLE.NO RECOMMENDABLE.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

quiqui, paris

Disliked: Cleanliness, property conditions & facilities, room comfort

Arrivée avec personne parlant anglais. Nul

Nul pas de clim une chaleur étouffante un vieux ventilateur sans effet, impossible de séjourner entre 12et 20h. Quant à la cuisine une vielle poêle defoncee au manche cassé changée le jour du départ des plaques qui ne chauffent quasiment pas Le petit déjeuner inclus : 2 sachets de Nescafé et un toaster en panne Les carreaux balafres et sales La salle de bain avec le repos du plafond qui tombe... À éviter absolument !
This review was submitted before 2018 and has not been verified.

4/10 Poor

alicia, bs as

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no bayas

muy mala experiencia,en cuanto a reserva y habitacion
This review was submitted before 2018 and has not been verified.

4/10 Poor

Tony, Sacramento

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is not a hotel,it is an appartment

Floors filthy, sofa was very old and broken and filthy. This listed as hotel but it is not .It is an appartment. Front lobby person does not know about anything as well as don't speak English at all As you see condition of the floor in pictures Even curtains were not covered full windows
This review was submitted before 2018 and has not been verified.

2/10 Terrible

jose dan jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Vayan, elijan otro lugar, otra zona mas segura

No volvería nunca mas, el baño perdía agua constantemente mojando todo el piso. la limpieza era muy pobre, el sector de cocina todo sucio, vidrios, muebles, ollas, vajilla, falta iluminacion en el living todo era penumbras. La piscina en el piso 26 llena de algas la cual se encontraba totalmente verde. He ido a ese mismo edificio pero a otro apart y la experiencia fue totalmente diferente hablando del departamento que nos asignaron. La ubicación es buena cerca de peatonales, comercios, pero de noche, a media cuadra se llena de prostitutas y no es nada seguro caminar, restaurantes de buena calidad no hay cerca solo comidas de Chinos y Peruanos de baja calidad. Recomiendo alojarse en Providencia o Las Condes, no se arrepentiran
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No es hotel, son departamentos aislados

Mala la limpieza, el desayuno no es tal ya que sólo dan café sobres y por 3 personas siendo que eramos 4 (un adolescente). Uds. cobraron el servicio de cochera y, la administración del lugar nos dijeron que JAMÁS, se paga por internet sino, que sólo lo cobraban ellos. Les pedimos que se comunicaran con uds. y dijeron no poder. Les escribimos nosotros y nunca nos respondieron. Tuvimos cochera por un costo adicional pero, finalmente no nos lo cobraron porque, no teníamos pesos chilenos, no recibían u$s, ni tarjeta de credito ni débito es decir, por un hecho fortuito y no porque, uds nos habían cobrado con "desayuno y estacionamiento".
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra kök och ren lägenhet. Mycket dålig frukost.
This review was submitted before 2018 and has not been verified.

8/10 Good

Ruben

Liked: Cleanliness, room comfort

Cómodo

Fue buen servicio en general. Pero no es un hotel. Es un apartamento. Y la cochera se complicó y tuve que contratar aparte.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Centric but less than desirable

Very small apartment with few conveniences. Poorly lit, poor breakfast.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Pablo, Neuquén

Liked: Cleanliness, room comfort

Aceptable eleccion

Pasamos solo una noche. Aceptable.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Cesar, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Hotel,

The room it was horrible, dirty old. The carpest and other parts was very, very dirty. If you can dont ever use this hotel!!!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Andreas Persson, Santiago

Liked: Staff & service, property conditions & facilities, room comfort

Prisvärt och mitt i city!

Helt ok lägenhetshotell bara 2 kvarter from Plaza de Armas, mitt i city. Mycket trevlig personal som var hjälpsamma med diverse önskemål. Takpool på vån 27 med utsikt 360 grader över Santiago city. Rekommenderas!
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hay mejores por el mismo precio

El hotel tiene muchas deficiencias, las habitaciones no son como se muestran en las imágenes y la gente que está en lobby es muy grosera y no da ningún tipo de información. No hay teléfono d
This review was submitted before 2018 and has not been verified.

4/10 Poor

Alex, Toronto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Close to transit and museums, mostly

1) It's not a hotel, it's a series of hotel suites in an apartment building 2)Check in was difficult, the desk person worked for the apartment building and was a little hostile to me, which I imagine is just due to having to deal with tourists trying to sign into their hotel suites all the time 3)No room service or food options - the breakfast was a bowl of cereal, a yogurt, a juice box in the fridge refreshed every afternoon. 4)The rooftop pool was full of people that live in the apartment at all times (children, old people, etc, and unusable) 5) The wifi was terrible, kept signing in/out, bad reception, etc. Again, this is likely because I was on the 13th floor and the hotel had apartments in on other floors as well, but they shouldn't have advertised wifi availability 6) the bathroom only had two small recessed lights over the sink, so the shower wasn't lit and was dark with the curtain pulled back, the shower head also wouldn't stay on the fitting and had to be used as a handheld shower at all times (very annoying) 7) The straightening service came in and woke me up at 10am when I was told they wouldn't be knocking until after noon 8) I definitely wouldn't recommend this place unless they cut the price significantly, I had a better time staying in a hostel for a fraction of the cost.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camas confortaveis

o apart hotel fica dentro de uma galleria,com lojas comerciais e café, só que abrem as 11h.Região muito barulhenta por ser muito central,tem bagunça na rua a noite toda. O quarto tem ótima cama de casal e uma de solteiro,cozinha equipada e a arrumação e feita todos os dias.Fica entre duas estações de metro(plaza das armas e belas artes ).o estacionamento é cobrado a parte.
This review was submitted before 2018 and has not been verified.

8/10 Good

Charlie, Chicago

Liked: Cleanliness, property conditions & facilities, room comfort

Great Location; Very nice manager

Overall very nice place to stay. Close to many great places. Only one person in staff spoke English. In general very very few people in Santiago speak English. Same in this hotel. "Jimmy" is only one who speaks English. He's very nice, very helpful. Would have given hotel a 5 except ran out of toilet paper and couldn't get any for 16 hours!! But still very nice place to stay had a refrigerator, stove, toaster, microwave. Would stay there again. Rooms not quite as clean as I'm used to but still very nice place to stay. I would give it a 4.5 but that's not available.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Josué, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

Tuve una estancia agradable :) El edificio es muy seguro por lo cual, el cuarto es muy agradable y limpio, cerca hay muchos restaurants. Lo recomiendo ampliamente
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Somente a localização é boa

Primeiramente não se trata de um Apart Hotel, não é hotel , é um predio de apartamentos onde existem alguns apartamentos para locação, o escritorio do responsavel fica em um dos andares do predio, quando cheguei de Taxi nem era possivel localizar , pedi para o taxi aguardar pois achei que estava em local errado, é um predio dentro de uma galeria, o café da manhã não existe, é deixado na geladeira um potinho com alguns itens, mas o que me deixou mais chateado é que no site informa que o ESTACIONAMENTO É GRATIS como aluguei um veiculo perguntei onde era o estacionamento para minha surpresa o responsavel me informou que não fazia parte mas que ele poderia abrir uma excessão e locar a propria vaga dele, por apenas U$ 16 a diaria e que eu não iria achar na redondeza por menos de U$ 24 , absurdo, pois alem de constar que eu tinha direiro ao estacionamento achei na redondeza por 3.000 Pesos Chilenos, equivalente a U$ 6, a INTERNET É HORRIVEL, SEM CONDIÇOES DE USO, o responsavel é muito gentil mas somente isto, gentil, NÃO RECOMENDO, acredito só pelo fato de não ter serviços de um Hotel já não vale a pena, estavamos somente eu e minha esposa, ainda bem , foi mais facil administrar os aborrecimentos e as frustrações.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort