Mercure Santiago Centro

3.5 star property
Comfortable hotel, walk to Santa Lucia Hill

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Santiago Centro

Photo gallery for Mercure Santiago Centro

Outdoor pool, open 10:00 AM to 8:00 PM, free cabanas
Front of property
Down comforters, Tempur-Pedic beds, minibar, in-room safe
Classic Room, 2 Twin Beds | Down comforters, Tempur-Pedic beds, minibar, in-room safe
Reception

Overview of Mercure Santiago Centro

8.4

Very Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Av. Libertador Bernardo O Higgins, 632, Centro, Santiago, Region Metropolitana, 8320000
  • Popular LocationBarrio París-Londres4 min walk
  • Popular LocationSanta Lucia Hill4 min walk
  • Popular LocationPalacio de la Moneda11 min walk
  • AirportSantiago (SCL-Arturo Merino Benitez)21 min drive

Room options

Superior Room, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2017
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 2 Twin Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2017
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Classic Room, 1 Double Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2017
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room, 2 Double Beds, View

cleanliness

Highlights

Air conditioning
Connecting rooms available
LCD TV
Renovated in 2017
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Santiago

Mercure Santiago Centro is located in Downtown Santiago, a neighborhood in Santiago, and is near a metro station. National Archive and San Francisco Church are notable landmarks, and travelers looking to shop may want to visit Vivo Imperio and Lastarria District. Pontifical Catholic University of Chile and Santa Lucia Hill are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Barrio París-Londres - 4 min walk
  • Santa Lucia Hill - 4 min walk
  • Lastarria District - 8 min walk
  • Plaza de Armas - 10 min walk
  • Palacio de la Moneda - 11 min walk

Getting around

  • Santa Lucia Station - 3 min walk
  • Parque Almagro Station - 18 min walk
  • Santiago Intl. Airport (SCL) - 22 min drive

Restaurants

  • McDonald's - 1 min walk
  • Da Dino - 2 min walk
  • Dominó Santa Rosa - 1 min walk
  • Las Tinajas de Villa Alegre - 3 min walk
  • Cafe San Isidro - 2 min walk

About this property

Mercure Santiago Centro

Hotel rejuvenated in 2017 and located near Pontifical Catholic University of Chile
Located close to National Archive and San Francisco Church, Mercure Santiago Centro provides a poolside bar, a terrace, and a garden. The onsite restaurant, Amaranto, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with free cabanas
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, a water dispenser, and multilingual staff
  • A computer station, a 24-hour front desk, and a vegetable garden
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All 142 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (CLP 8,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: CLP 12,376 for adults and CLP 12,376 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Cobre
  • Nimbus

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8,019 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • No elevator
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - October 2017
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CLP 49000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 45000 per pet, per day, plus a deposit of CLP 45000 per day
Up to 22 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 27000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 12376 for adults and CLP 12376 for children
  • Airport shuttle fee: CLP 25000 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: CLP 8400.00 per day
  • Pet deposit: CLP 45000 per day
  • Pet fee: CLP 45000 per pet, per day
  • Late check-out fee: CLP 49000 (subject to availability)
  • Rollaway bed fee: CLP 27000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
The seasonal pool will be open from October to April
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Does Mercure Santiago Centro have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Mercure Santiago Centro pet-friendly?

Yes, Mercure Santiago Centro allows pets with a maximum weight of up to 22 lbs per pet. There's a deposit of CLP 45000 per day and a fee of CLP 45000 per pet, per day.

How much is parking at Mercure Santiago Centro?

Self parking is available for CLP 8400.00 per day.

What time is check-in at Mercure Santiago Centro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Santiago Centro?

Check-out is at noon. Late check-out is available for CLP 49000 (subject to availability).

Does Mercure Santiago Centro provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 25000 per vehicle applies.

Where is Mercure Santiago Centro located?

Located in Downtown Santiago, this hotel is within a 5-minute walk of San Francisco Church, National Archive, and Pontifical Catholic University of Chile. Barrio París-Londres and Santa Lucia Hill are also within 5 minutes. Santa Lucia Station is only a 3-minute walk and University of Chile Station is 7 minutes.

Mercure Santiago Centro Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 329 out of 810 reviews" "
Rating 8 - Good. 334 out of 810 reviews" "
Rating 6 - Okay. 99 out of 810 reviews" "
Rating 4 - Poor. 26 out of 810 reviews" "
Rating 2 - Terrible. 22 out of 810 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Dylan

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was dirty
Stayed 2 nights in Mar 2024

8/10 Good

Yuen Kwan

Traveled with partner
Liked: Staff & service, amenities
Mercure Santiago Centro Pro: very good location, walkable to many attractions in city centre, delicious breakfast Con: hotel dated especially bathroom and shower recess
Stayed 2 nights in Mar 2024

10/10 Excellent

Hina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good service
Stayed 3 nights in Mar 2024

8/10 Good

Steven, Gwynn Oak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is right in the heart of Santiago. It was convenient to many points of interest. There was security at the front door at all times. It felt very safe.
Stayed 1 night in Feb 2024

6/10 Okay

Tak

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property overall is well kept in the reception, hallway and other general areas. The room is spacious and comfortable except the bathroom where work definitely needs to be done. Air conditioning is quiet and efficient. The hotel is located next to the Santa Lucia subway station and a bus stop which makes getting around easy. However, the area outside the hotel is dirty and makes people uncomfortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and flexible. Air conditioning worked well. The bed was firm. Good value for the money.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tak Fai, LITTLE NECK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is Great! Only area has some homeless !
Stayed 3 nights in Feb 2024

10/10 Excellent

Ihsan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for the price. Comfortable and clean. Very friendly personnel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lisa

Stayed 3 nights in Jan 2024

6/10 Okay

Robert

Traveled with group
Liked: Cleanliness
Gritty area, where even the hotel staff advised not to use our cellphones in public, for fear of robbery.
Stayed 2 nights in Jan 2024