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Overview of Mercure Santiago Centro

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Featured Image
Outdoor pool
Down comforters, Tempur-Pedic beds, minibar, in-room safe
Down comforters, Tempur-Pedic beds, minibar, in-room safe
Down comforters, Tempur-Pedic beds, minibar, in-room safe

4.1/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationSan Francisco Church3 min walk
    Popular LocationNational Archive4 min walk
    Popular LocationBarrio París-Londres4 min walk
    AirportSantiago (SCL-Arturo Merino Benitez)16 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Executive Room, 1 Queen Bed

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More detailsExecutive Room, 1 Queen Bed
  • Superior Room, 1 Queen Bed

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed
  • Standard Double Room, 2 Double Beds

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Double Room, 2 Double Beds
  • Standard Room, 1 Queen Bed

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsStandard Room, 1 Queen Bed
  • Executive Double Room, 2 Double Beds

    Room amenities

    • 291 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsExecutive Double Room, 2 Double Beds
  • Superior Double Room, 2 Double Beds, View

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Double Room, 2 Double Beds, View

About this area

Santiago

Located in Santiago, Mercure Santiago Centro is in the city center and near a metro station. National Archive and Municipal Theatre of Santiago are cultural highlights, and travelers looking to shop may want to visit Vivo Imperio and Lastarria District. National History Museum and Chilean National Zoo are also worth visiting. Guests love the hotel's convenience to public transportation: Santa Lucia Station is 3 minutes by foot and University of Chile Station is 6 minutes.
Popular Location

What's nearby

  • San Francisco Church - 3 min walk
  • National Archive - 4 min walk
  • Barrio París-Londres - 4 min walk
  • Municipal Theatre of Santiago - 5 min walk
  • Santa Lucia Hill - 7 min walk

Getting around

  • Santa Lucia Station - 3 min walk
  • Santiago Central Station - 17 min drive
  • AirportArturo Merino Benitez Airport (SCL) - 16 min drive

Restaurants

  • Amaranto – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Nimbus – Poolside bar offering local and international cuisine. Open daily.
  • Cobre – Open daily.

About this property

Mercure Santiago Centro

3.5-star Santiago hotel in Downtown Santiago, near San Francisco Church
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a business center, and conference space. All 142 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts like Tempur-Pedic beds and down comforters. Other amenities available to guests include minibars, room service, and rainfall showerheads.
Mercure Santiago Centro offers 142 accommodations with minibars and laptop-compatible safes. Tempur-Pedic beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CLP 8400.00 per day)
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CLP 6000 for adults and CLP 6000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (8019 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Linens
  • Rollaway/extra beds (surcharge)
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CLP 27000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CLP 6000 for adults and CLP 6000 for children (approximately)
  • Airport shuttle fee: CLP 25000 per vehicle (one way)
  • Self parking fee: CLP 8400.00 per day
  • Late check-out fee: CLP 49000 (subject to availability)
  • Rollaway bed fee: CLP 27000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Centro Hotel Santiago
Mercure Santiago
Mercure Santiago Centro
Santiago Centro
Caesar Business Hotel Santiago
Caesar Business Santiago Centro Hotel Santiago
Mercure Santiago Centro Hotel
Caesar Business Hotel Santiago
Mercure Santiago Centro Hotel
Mercure Santiago Centro Santiago
Mercure Santiago Centro Hotel Santiago

Frequently asked questions

Does Mercure Santiago Centro have a pool?
Yes, this property has an outdoor pool.
Is Mercure Santiago Centro pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Santiago Centro?
Self parking is available for CLP 8400.00 per day.
What time is check-in at Mercure Santiago Centro?
Check-in is from 2 PM - midnight.
What time is check-out at Mercure Santiago Centro?
Check-out is at noon. Late check-out is available for CLP 49000 (subject to availability).
Does Mercure Santiago Centro provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CLP 25000 per vehicle, one way, applies.
Where is Mercure Santiago Centro located?
Located in Downtown Santiago, this hotel is within a 5-minute walk of San Francisco Church and National Archive. Pontifical Catholic University of Chile and Municipal Theatre of Santiago are also within 10 minutes. Santa Lucia Station is only a 3-minute walk and University of Chile Station is 6 minutes.
4.1
Very Good
5 - Excellent
241
4 - Good
271
3 - Okay
78
2 - Poor
19
1 - Terrible
15

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cancelled my reservation because of the rioting that continues to this day in Santiago. You denied my request for a refund and showed no concern for the safety of your guests. I will never stay at a Mercure property.
Stayed 3 nights in Nov 2019

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2019

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
I ♥️ the Staff!
✔️Amazing caring staff during the October Riots very close to the Hotel. Truly concerned about our safety and wellbeing. The procedure of keeping us safe in the basement during the scary fighting and looting and teargassing worked perfectly. I was evacuated by the hotel management, all the guests were evacuated to a safe neighborhood. Sometime hope to return to thank the staff, they were wonderful and kept the guests safe. The room and restaurants are good. Thank you, Mercure Hotel.
Stayed 5 nights in Oct 2019

3/5 Okay

ok
Room was ok. Disappointing for the price and what the photos showed.. Shower door leaked, getting the bathroom floor all wet.
Stayed 2 nights in Sep 2019

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities
The quality of the food was not good. We organized a conference for more than 100 people and the a/c did not seem to work, it was too hot. They tried to fix it but without results. No bell boy available. Fortunately, I had no problem carrying my luggage but imagine if you are not. Personnel in general is friendly.
Stayed 3 nights in Sep 2019