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Mr Express

3.0 star property
From sunrise to sunset fuel up with a breakfast buffet then power through your day with high-speed WiFi.

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Photo gallery for Mr Express

Free daily buffet breakfast - Mr Express (Santiago)
Standard Twin Room | Minibar, in-room safe, free WiFi, wheelchair access - Mr Express (Santiago)
Reception - Mr Express (Santiago)
Lobby sitting area - Mr Express (Santiago)
Front of property - Mr Express (Santiago)
At Mr Express, enjoy a seamless blend of work and play. With amenities like free breakfast buffet, dry cleaning services, business center and in-room WiFi you can stay productive while the front-desk safe and concierge services help take care of your needs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Minibar, in-room safe, free WiFi, wheelchair access

Standard Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free WiFi, wheelchair access

Triple Room

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Minibar, in-room safe, free WiFi, wheelchair access

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, free WiFi, wheelchair access

Standard Twin Room

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Single Room

Junior Single Room | Minibar, in-room safe, free WiFi, wheelchair access

Junior Single Room

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Single Room Standard

  • 22 sq m
  • Sleeps 2

View all photos for Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Room Standard

  • 22 sq m
  • Sleeps 3

View all photos for Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Room Standard

  • 22 sq m
  • Sleeps 3

View all photos for Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Room Standard

  • 22 sq m
  • Sleeps 3

About the neighborhood

Located in Las Condes, a neighborhood in Santiago, Mr Express is near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. KidZania Santiago and Chilean National Zoo are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Santiago travel guide
Map
Vecinal 40, El Golf, Santiago, Region Metropolitana, 7550226

What's nearby

  • Apoquindo
    Apoquindo
    1 min walk - 0.0 miles
  • Tobalaba Urban Market
    Tobalaba Urban Market
    1 min walk - 0.1 miles
  • Costanera Center
    Costanera Center
    8 min walk - 0.4 miles
  • Santiago Metropolitan Park
    Santiago Metropolitan Park
    17 min walk - 0.9 miles
  • Peru Plaza
    4 min walk - 0.3 miles

Getting around

  • Tobalaba Station
    4 min walk
  • Parque Almagro Station
    9 min drive
  • Santiago Intl. Airport (SCL)
    31 min drive

Restaurants

  • Chi Fan
    4 min walk
  • Diablo
    2 min walk
  • Fuente Chilena
    4 min walk
  • Tostaduría Mataquito
    2 min walk
  • Starbucks
    2 min walk

About this property

Mr Express

Hotel near Costanera Center
At Mr Express, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A reception hall, a front-desk safe, and smoke-free premises
  • An elevator, a 24-hour front desk, and meeting rooms
Room features
All 53 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Neruda Express
Hotel Neruda Express Santiago
Neruda Express
Neruda Express Hotel
Neruda Express Santiago

Frequently asked questions

Is Mr Express pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mr Express?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mr Express?

Check-out is at noon.

Where is Mr Express located?

Located in Las Condes, this hotel is within a 10-minute walk of Tobalaba Urban Market and Costanera Center. Peru Plaza and Gran Torre Santiago are also within 15 minutes. Tobalaba Station is only a 4-minute walk and El Golf Station is 5 minutes.

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Reviews

Mr Express Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 136 out of 257 reviews
Rating 8 - Good. 77 out of 257 reviews
Rating 6 - Okay. 27 out of 257 reviews
Rating 4 - Poor. 9 out of 257 reviews
Rating 2 - Terrible. 8 out of 257 reviews

Reviews

Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Nice experience at Mr Express. Great price and had a nice room.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel. Morning breakfast was good- helped us feel good until lunchtime The bed and sheets were comfortable Stayed here before we went on a cruise
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

suazo

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area, very clean room
Stayed 1 night in May 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, air conditioning and locations!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good alternative for the price in the area
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay - nice place
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 6 nights in Apr 2025
Verified

8/10 Good

EDDY

Liked: Staff & service
Need a renovation.
Stayed 2 nights in Aug 2022
Verified

4/10 Poor

Julián

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the facilities are too old the breajfast taste was not good
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location, Location

This hotel is close to shops, restaurants. It is parallel to Isidora Goyenechea street, near the theater, and parks. The staff is welcoming and very polite. Breakfast included with all sorts of favorites such as breads, pastries, deli, yogurt, cereal, coffee, natural juice, scrambled eggs, bacon and sausage. It is actually near the GOLF metro station and that takes you to many places including the art museums near Bellas Artes station. Chile is an amazing country and this hotel is well-located in Las Condes so I highly recommend it and will be back to the same place.
Stayed 7 nights in Mar 2023
Verified

6/10 Okay

German

Disliked: Cleanliness
Overall appearance of the hotel was good. The room itself is in need of repairs and upgrades like Furniture, TV and fixtures but the worst part was the bathroom where we found moldy grout around the shower and walls, cracked tiles and vanity cabinets are old and simply useless. We noticed the closet was in need of an ironing board and an iron which we really need at the time of our stay. For the area we were looking forward to a better and cleaner room and we were disappointed.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sol Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta suuuuuper bien ubicado , su personal muy atento siempre , el restaurante bueno pero muy básico , las habitaciones cómodas y medianas de tamaño , amebidades muy básicas pero suficiente
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado, organizado, funcionarios muito solicitos, bom café da manhã.
Stayed 11 nights in Dec 2025
Verified

8/10 Good

Tatiane Caroline

Liked: Cleanliness, staff & service, amenities
Bom custo benefício. Ótima localização!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities
Quarto agradável. Equipe muito gentil. Localização próxima de restaurantes, lojas de conveniência, shopping. Muito cuidadosos ao oferecerem um kit café da manhã para quem vai sair muito cedo para passeios e não teria condições de esperar o horário do café.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Renan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei muito do hotel, ótima localização, ótima comida ! E o atendimento show !
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Andréa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não tenho comentários adicionais, ficamos muito satisfeitos e repetiremos quando retornarmos a Santiago. Localização perfeita!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paulo H

Liked: Cleanliness, staff & service, amenities
O quarto que ficamos era amplo, limpo, ventilado, ótimas camas, bom banheiro. A equipe da recepção foi prestativa e educada.
Stayed 10 nights in Dec 2025
Verified

6/10 Okay

FERNANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos em um quarto triplo e o ar condicionado era antigo e bem na altura da cama, o que incomodava bastante quem ficou no rumo do ar. Café da manhã simples, razoável, mas senti falta de alimentos para pessoas com restrição a proteína do leite. Apesar de tudo, o hotel tem uma excelente localização, a apenas uma quadra do MUT (muito bom para comer). De uma maneira geral, me hospedaria novamente no MR Express num retorno à Santiago.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities
Execelente tudo foi muito bom
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Loíse

Liked: Cleanliness, staff & service, amenities
quarto ótimo e grande, só o ar que é um pouco fraco para o verão. mas a localização do hotel e a equipe sao incriveis
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities
O quarto estava impecável, espaçoso e equipe atenciosa.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

THIAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma localização excelente!!!
Stayed 5 nights in Nov 2025