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Hotel Torremayor Lyon

3.5 star property
Family-friendly hotel with a 24-hour business center and a seasonal outdoor pool

Choose dates to view prices

Hotel Torremayor Lyon in Santiago offers a vibrant base for city adventures. Guests can cool off in the seasonal outdoor pool or borrow bikes to explore nearby Costanera Center. The on-site restaurant, Los Arcos, serves meals all day, with a bar perfect for evening relaxation.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
Down duvet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Tempur-Pedic bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room Superior

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room Superior

  • 50 sq m
  • Sleeps 4

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Superior Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Superior

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room Superior

  • 50 sq m
  • Sleeps 3

View all photos for Twin Room Standard

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Twin Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Room Standard

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Room Superior

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Room Superior

  • 40 sq m
  • Sleeps 3

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About the neighborhood

Map
Ricardo Lyon 322, Providencia, Santiago, Region Metropolitana, 6650685

What's nearby

  • Vivo Panorámico - 1 min walk - 0.1 miles
  • Costanera Center - 9 min walk - 0.5 miles
  • Gran Torre Santiago - 13 min walk - 0.7 miles
  • Clínica Indisa - 15 min walk - 0.8 miles
  • Santiago Metropolitan Park - 19 min walk - 1.0 mile

Getting around

  • Los Leones Station - 3 min walk
  • Parque Almagro Station - 7 min drive
  • Santiago Intl. Airport (SCL) - 18 min drive

Restaurants

  • ‪Elkika Ilmenau - ‬3 min walk
  • ‪Café Calderón - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪La Piccola Italia - ‬1 min walk
  • ‪FELIX - ‬1 min walk

About this property

Hotel Torremayor Lyon

Family-friendly hotel near Costanera Center
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Torremayor Lyon. The on-site restaurant, Los Arcos, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with sun loungers
  • Bike rentals, a casino shuttle, and express check-out
  • Babysitting (surcharge), smoke-free premises, and wedding services
  • Meeting rooms, tour/ticket assistance, and a 24-hour front desk
Room features
All 100 individually decorated rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Tempur-Pedic beds and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • 26-inch LCD TVs with cable channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 40 km
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Los Arcos

Things to do

  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1994
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from December to February
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Hotel Torremayor
Hotel Torremayor Santiago
Torremayor
Torremayor Hotel
Torremayor Santiago
Torremayor Hotel Santiago
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon
Torremayor Lyon Santiago
Torremayor Lyon
Hotel Torremayor Lyon Hotel
Hotel Torremayor Lyon Santiago
Hotel Torremayor Lyon Hotel Santiago

Frequently asked questions

Does Hotel Torremayor Lyon have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Torremayor Lyon pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Torremayor Lyon?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Torremayor Lyon?

Check-out is at noon.

Where is Hotel Torremayor Lyon located?

This family-friendly Santiago hotel is located in the historical district, within a 15-minute walk of Vivo Panorámico and Costanera Center. Drugstore and Sculpture Park are also within 10 minutes. Los Leones Station is only a 3-minute walk and Pedro de Valdivia Station is 8 minutes.

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Hotel Torremayor Lyon Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 105 out of 313 reviews
Rating 8 - Good. 148 out of 313 reviews
Rating 6 - Okay. 37 out of 313 reviews
Rating 4 - Poor. 16 out of 313 reviews
Rating 2 - Terrible. 7 out of 313 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price ! Very good location
Stayed 3 nights in Oct 2023

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A repeat visit to a charming hotel

A repeat visit to our favourite hotel in Santiago. It has charm and friendliness and is in a safe part of the city within walking distance of numerous cafes and restaurants. Also the riverside sculpture park is an easy walk. The hotel has an extensive breakfast selection with an early start if required.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service
No hay establecimientos variados para comer. El internet falló varias veces.
Stayed 2 nights in Oct 2025

8/10 Good

RAIMUNDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa, nao foi melhor que a fechadura eletrônica da porta do nosso quarto estava com defeito e era um transtorno para ter acesso ao quarto mas os funcionários gentilmente sempre estavam a disposição para nos ajudar. Recomendo a troca da fechadura. Solicitamos mas nada foi feito
Stayed 4 nights in Aug 2025

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Alles ok! Zentrale Lage optimal für Kurzaufenthalt
Stayed 1 night in Dec 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Im Gang sehr laut! Leider! Gäste aus verschiedenen Zimmern halten sich über Stunden im Gang auf und kommunizieren sehr laut bis spät in die Nacht rein. Anderer asiatischer Gast kommuniziert per Mobiltelefon auch im Gang vor meiner Zimmertüre über eine Stunde mit lauter Stimme! Erst nach eindringlicher Bitte meinerseits beruhigt es sich, um nach einer guten Stunde wieder laut zu werden. Zimmernachbarn kann man nicht azswählen - allerdings könnten Hotelangestellte von Zeit zu Zeit die Gänge inspizieren und für Ruhe und Ordnung zu sorgen. Gehe schon mehrere Jahre in dieses Hotel und hoffe dies bleibt eine Ausnahme.
Stayed 2 nights in Dec 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzaufenthalt

Angenehmer Ort im Zentrum von Providencia. Metrostation, Restaurants, Shopping Malls und unterschiedliche kleinere Läden in unmittelbarer Nähe.
Stayed 2 nights in Nov 2024

10/10 Excellent

Caryne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bem localizado e em uma região super segura, profissionais excelentes. Recomendo muito !!
Stayed 7 nights in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente, bonito, novo, perto do metrô, várias opções de comércio e bem perto do shopping Costanera. Um parabéns especial para o funcionário Francisco ( Tico ) que nos ajudou muito!!! Café da manhã bom e com lanche para quem sai cedo p os passeios. Super recomendo!!!
Stayed 8 nights in Aug 2024

4/10 Poor

Gaston

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Creo que nunca elegi un hotel tan mal, la atencion para ser educado voy a decir que era "poco calida", la habitacion con paredes con humedad, el gel de ducha era shampoo aguado, el lector de tarjeta para entrar a la habitacion falla todo el tiempo.. pero lo peor de todo, el WIFI era inexistente... otros detalles el desayuno era desolador!!! Claramente no lo recomiendo ni volveria.. una lastima porque tiene una excelente ubicacion.
Stayed 5 nights in Apr 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcomed like friends

This was our fifth stay and from the moment we walked through the doors we were welcomed like returning friends. Thank you Snr. Hugo. Nothing was too much trouble. The hotel is within walking distance of good restaurants, fine shopping and the sculpture park. Open-top tour busses stop round the corner on their circular city tour. It also has a small, but sufficient, rooftop swimming pool with views across the city to the Andes. Good choice of breakfast with fruit and pastries. The bar has a small outside terrace also. Also good to see the same staff year after year. Hope to return in not too many years.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Very close to the Subway and a lot of restaurants and places to go.
Stayed 7 nights in Feb 2020

10/10 Excellent

John, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel. Staff excellent and very helpful with booking tours and directions. Location is very good also. 5 minutes walk to local subway station.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a convenient location. It is run down and in need of renovation. Staff seemed disinterested and one an older man when we asked a question about Xmas concerts in Santiago rudely said there are none. In other words don’t bother me!! There is no controller for air conditioning in the room. It was in the 90F when we were there! The A/C seemed inadequate. I think for the price there are better hotels in Santiago.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien, excelente trato del personal y las instalaciones, ubicación
Stayed 6 nights in Aug 2019

2/10 Terrible

NAOAKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

最悪の滞在

部屋のカギが壊れていて、部屋のカギを開けられないのに、ホテルが適切に対応してくれず困りました。レセプションの人は状況を説明してもまともに取り合わず、ただ磁気式のカギの再登録をするだけでラチがあきません。室内には電源プラグが一つもなく照明器具を、抜いて使わないと行けません。エレベーターのボタンも壊れたままにしているし、メンテナンスが全くダメてレセプションの対応も常に悪いしぶっきらぼうです。
Stayed 1 night in Feb 2019

6/10 Okay

Luis

Al volver a las 5 de la tarde la habitacion estaba sin hacer, al llamar para representarlo la respuesta fué indiferente y poco amable y hubo que volver a llamar.
Stayed 2 nights in Nov 2018

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in gentleman efficient and courteous. Remembering us from 3 years previously. Helpful in suggesting things to do and arranging taxis. Will certainly stay here again.
Stayed 3 nights in Nov 2018

8/10 Good

Bette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Lo ely hotel in terrific location. Nice warm people
Stayed 1 night in Sep 2018

8/10 Good

Bette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very comfotable hotel. Nice people
Stayed 1 night in Sep 2018

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia

Excelente hotel recomendo a todos
Stayed 4 nights in Aug 2018

8/10 Good

Marisela

Liked: Cleanliness, staff & service, room comfort
Atención del personal muy atenta y amable,buena comida y limpieza,buena ubicación, climatización deficiente,sin aire acondicionado,ascensor y habitaciones antiguas.
Stayed 1 night in Jul 2018

10/10 Excellent

Carolynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com estrutura excelente, café da manhã bem variado e equipe muito solícita e simpática.
Stayed 4 nights in Jul 2018

8/10 Good

Trinidad, México.

Liked: Cleanliness, staff & service, room comfort
Hotel muy tranquilo y limpio. Cercano a restaurantes. Excelente servicio del personal. Restaurante con muy buen chef. Desayunos muy ricos y saludables. Muy recomendable para viajes de negocios.
Stayed 4 nights in May 2018

10/10 Excellent

HGROSAN, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En la madrugada de la llegada

Al llegar atrasado el vuelo , todo el concepto cambia y el hotel es el castillo al que uno regresa, sin embargo la sensación de no llegar a un lugar cálido se mantuvo. Una Rx sin emociones ( un cliente más que llega a horas inconvenientes ) llene el papeleo , donde está marcado, su documento, su habitación , su llave . Desayuno de 7 a 10 ... chao ! La amabilidad creo es personal, no dije eficiencia dije amabilidad y la entrada al hotel fue poco amable , poco cálida y miren que viajo desde hace 25 años .. si algo puede ser criticado del hotel es la calidez con la que fui recibido ... calidez nula !!!
Stayed 8 nights in Apr 2018
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Policies

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