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Mandarin Oriental, Santiago

5.0 star property
Luxury hotel with 2 restaurants and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Mandarin Oriental, Santiago

Panoramic Suite | Living area | Flat-screen TV
Property preview
Family Suite, 2 Bedrooms | 1 bedroom, premium bedding, down comforters, minibar
Cocktail bar, pool views, open daily
Seasonal outdoor pool, pool umbrellas
Mandarin Oriental, Santiago blends modern luxury with natural surroundings. Choose between two on-site restaurants with Italian dishes or relax at the seasonal pool. Families appreciate thoughtful touches like in-room WiFi and babysitting services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast available
  • Room service

Room options

Check availability for these dates

Tonight

Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1

Tomorrow

Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Executive Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
  • 52 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Grand Suite, Terrace

1 bedroom, premium bedding, down comforters, minibar

Grand Suite, Terrace

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 144 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (View)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, down comforters, minibar

Executive Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace

1 bedroom, premium bedding, down comforters, minibar

Suite, Terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, premium bedding, down comforters, minibar

Premier Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 122 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living room | Flat-screen TV

Family Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Panoramic Suite

Panoramic Suite | Dining room

Panoramic Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
  • 141 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, minibar

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Located in Las Condes, a neighborhood in Santiago, Mandarin Oriental, Santiago is next to a golf course. Plaza de Armas and Parque Bicentenario are notable landmarks, and travelers looking to shop may want to visit Parque Arauco Mall and Costanera Center. Traveling with kids? Don't miss KidZania Santiago. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.
Visit our Santiago travel guideOpens in a new window
Map
Kennedy Avenue #4601, Santiago, Region Metropolitana, 1025

What's nearby

  • Parque Arauco Mall - 6 min walk - 0.4 miles
  • KidZania Santiago - 12 min walk - 0.7 miles
  • Clinica Alemana - 2 min drive - 1.3 miles
  • Costanera Center - 3 min drive - 1.7 miles
  • Plaza de Armas - 8 min drive - 5.2 miles

Getting around

  • Hospitales Station - 10 min drive
  • Military Academy Station - 19 min walk
  • Santiago Intl. Airport (SCL) - 27 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Lolita Jones - ‬5 min walk
  • ‪DoubleTree by Hilton Santiago Kennedy - ‬4 min walk
  • ‪glass17 - ‬4 min walk
  • ‪renaissance sky bar - ‬3 min walk

About this property

Mandarin Oriental, Santiago

Luxury family-friendly hotel near Parque Arauco Mall
Located close to KidZania Santiago and Clinica Alemana, Mandarin Oriental, Santiago provides an adjacent golf course, a poolside bar, and a terrace. Hit the slopes at this hotel featuring a ski shuttle. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • A seasonal outdoor pool and a children's pool, along with pool umbrellas
  • Free self parking
  • Limo/town car service, cooked-to-order breakfast (surcharge), and bike rentals
  • An electric car charging station, express check-out, and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 310 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 45 for adults and USD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Atrium
  • Matsuri
  • Origen
  • Senso

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Seasonal outdoor pool
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,738 square feet of space)

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 45 for adults and USD 23 for children
  • Pet fee: USD 50 per pet, per day plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from September to March
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Santiago Mandarin Oriental
Grand Hyatt Santiago Hotel
Santiago Grand Hyatt
Grand Hyatt Santiago Hotel Santiago
Hyatt Santiago
Santiago Hyatt
Santiago Mandarin Oriental
Mandarin Oriental, Santiago Hotel
Hotel Santiago by Mandarin Oriental
Mandarin Oriental, Santiago Santiago
Mandarin Oriental, Santiago Hotel Santiago

Frequently asked questions

Does Mandarin Oriental, Santiago have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is Mandarin Oriental, Santiago pet-friendly?

Yes, Mandarin Oriental, Santiago allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 50 per pet, per day. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Mandarin Oriental, Santiago?

Self parking is free at this property.

What time is check-in at Mandarin Oriental, Santiago?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Mandarin Oriental, Santiago?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mandarin Oriental, Santiago located?

Located near the slopes, this Las Condes hotel is next to a golf course, within a 15-minute walk of Parque Arauco Mall and KidZania Santiago, and close to winter sports such as cross-country skiing. Clinica Alemana and Costanera Center are also within 3 mi (5 km). Military Academy Station is 19 minutes by foot and Alcantara Station is 21 minutes.

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Mandarin Oriental, Santiago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 899 reviews
Rating 8 - Good. 169 out of 899 reviews
Rating 6 - Okay. 55 out of 899 reviews
Rating 4 - Poor. 18 out of 899 reviews
Rating 2 - Terrible. 19 out of 899 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel!! Lejos lo Mejor De Santiago Chile
Stayed 1 night in Sep 2025

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Beautiful views to the mountains
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
10/10; best hotel in Santiago.
Stayed 1 night in Aug 2025

10/10 Excellent

Albert

Excellent place to stay
Stayed 3 nights in May 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
adorei o hotel e fantástico e a localização maravilhosa
Stayed 1 night in May 2025

10/10 Excellent

Maria Valeria

Liked: Cleanliness, amenities, property conditions & facilities
Great place and service
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos Humberto GIgoux

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain views and transport access
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience. Staff were so kind and made a real extra effort to celebrate my birthday. Great food. Just a notch above in every area!
Stayed 4 nights in Jul 2025

10/10 Excellent

Welton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem incrível

Incrível - ambiente limpo e aconchegante com uma equipe muito atenciosa e amigável
Stayed 7 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yours is one of the best 5* hotels I’ve ever stayed in, and I’ve travelled the world over my 70 years and stayed in many, many famous establishments. What makes you really special is your staff; they’re simply perfect. I’d like to single out Valentina and Diego in the Club Lounge, who were simply fantastic. Congratulations to you all; I’m sure I’ll be back 🙏
Stayed 3 nights in Aug 2025

10/10 Excellent

Matias

Liked: Cleanliness, amenities, property conditions & facilities
Nice building
Stayed 1 night in May 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk hotel i Santiago

Fantastisk hotel med gode faciliteter, beliggende i det bedste område.
Stayed 3 nights in Apr 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Stayed 5 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom e confortável.
Stayed 5 nights in Jun 2025

10/10 Excellent

ALEXANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito bom a estadia no Hotel Mandarin em Santiago. Hotel bem localizado e próximo ao Shopping e a área aonde tem excelentes restaurantes, com fácil acesso via Uber.
Fachada do Hotel na vista da piscina
Uma visão do hall do hotel
Stayed 4 nights in May 2025

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadia, ótimo hotel, equipe cordial e atenciosa em tds os detalhes. Recomendo!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Un hotel increíble para disfrutar en familia, nos gustó mucho el área de la alberca y el buffet de desayuno.
Stayed 3 nights in Mar 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator operation was spotty, the card didn't always work and you have to switch elevators. Breakfast could be included like other 5 star hotels in the area. The view was beautiful but the room smelled funny and not fresh.
Stayed 1 night in Aug 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I feel home

Just perfect
Stayed 1 night in May 2025

10/10 Excellent

CARLOS H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência maravilhosa!! Tudo excelente!!
Stayed 4 nights in May 2025

10/10 Excellent

JAYME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel è localização

Excelente hotel. Atendentes super simpáticos e atenciosos, começando pela Agostina .
Stayed 2 nights in Apr 2025

10/10 Excellent

Danette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Beautiful property! Very nice and clean rooms with amazing floor to ceiling views! Top notch service. Excellent room service and restaurants on property. Francesca and Kimberly were extremely helpful.
Stayed 3 nights in May 2025

6/10 Okay

Mark-Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Zero upgrades offered. I asked hotel check in occupancy and was told “less than half”. I asked for a high floor; I was told any and all upgrades are saved for guests that book directly with the hotel. Sad, as I lived the brand. But felt like I was told “I am not good enough for them”. But hotel was well maintained. Food options were above average. The best part of the hotel was the bell staff, as they made an amazing first impression.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with very friendly and professional team. Really enjoying our stay
Stayed 1 night in Feb 2025

8/10 Good

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Service was great and room was awesome, specially the views and bathroom The fact it doesn't have a proper spa and pool was freezing is the reason of erasing one star
Stayed 1 night in Mar 2025

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