See all properties

Hotel Santa Lucia

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Santa Lucia

An indoor dining area with tables set for service, large windows, and a view of the outdoor garden. - Hotel Santa Lucia (Santiago)
A corridor with wooden doors, white walls, and a patterned carpet. - Hotel Santa Lucia (Santiago)
A hotel lobby with a polished stone floor, a staircase, and a sign reading "HOTEL SANTA LUCIA." - Hotel Santa Lucia (Santiago)
A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a view of the outside through a large window. - Hotel Santa Lucia (Santiago)
An outdoor dining area with tables set for two, covered by umbrellas, and surrounded by potted plants. - Hotel Santa Lucia (Santiago)
Plaza de Armas is located near Hotel Santa Lucia, which provides a terrace, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a restaurant.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room Standard

In-room safe, WiFi (free), bed sheets

Double Room Standard

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room Standard

In-room safe, WiFi (free), bed sheets

Twin Room Standard

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room Standard

In-room safe, WiFi (free), bed sheets

Triple Room Standard

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two single beds, a bedside table with a lamp, a telephone, and a framed botanical print on the wall.

Standard Twin Room

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, two bedside tables, a wooden headboard, and two framed floral pictures on the walls.

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

A hotel room with two beds, a bedside table with a lamp, a phone, and a framed botanical illustration on the wall.

Apartment, 2 Bedrooms

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

A hotel room with a wooden headboard, two bedside tables with lamps, a framed floral artwork on the wall, a telephone, and a magazine on the nightstand.

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A neatly made bed with a brown blanket, two bedside tables with lamps, and a phone on one table.

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hallway leading to a bedroom with a window, a desk, and a chair.

Superior Room, 2 Twin Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Apartment

A hotel room with a large bed, two bedside lamps, a nightstand with a phone, and a view of the outside through a large window.

Superior Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Downtown Santiago, a neighborhood in Santiago, Hotel Santa Lucia is near a metro station. Julio Martinez Pradanos National Stadium is a notable landmark, and travelers looking to shop may want to visit Costanera Center and Parque Arauco Mall. National History Museum and Gabriela Mistral Cultural Center are also worth visiting. Visit our Santiago travel guide
Map
Huerfanos 779/San Antonio 327, Santiago, Region Metropolitana, 8320000

What's nearby

  • A classical building with large banners and columns.
    Municipal Theatre of Santiago
    1 min walk - 0.1 miles
  • A historic brick building with ivy-covered walls and a wrought iron gate.
    Santa Lucia Hill
    4 min walk - 0.3 miles
  • A cityscape with historic buildings, a modern skyscraper, and a clear blue sky.
    Plaza de Armas
    6 min walk - 0.3 miles
  • A nighttime street scene with a sign for 'Bocañariz Vinobar' and a map titled 'Mapa Viticola Bocañariz'.
    Lastarria District
    8 min walk - 0.4 miles
  • Santiago Town Square
    7 min walk - 0.4 miles

Getting around

  • Santiago Central Station
    4 min drive
  • Armas Station
    7 min walk
  • Santiago Intl. Airport (SCL)
    19 min drive

Restaurants

  • Barani Cafe Lounge
    5 min walk
  • Dominó Agustinas
    5 min walk
  • Almacruz Hotel y Centro de Convenciones
    4 min walk
  • Marco Polo
    5 min walk
  • Café Rex
    2 min walk

Similar properties

A hotel reception desk with a modern design, a digital screen, and a sign indicating the hotel name.
Hotel HW Express
Downtown Santiago
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Housekeeping
9.0 out of 10, Wonderful, 154 reviews
Hotel HW Express
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 15 per night); reservations required

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Nearby parking fee: USD 15 per night(820 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Santa Lucia pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Santa Lucia?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Santa Lucia?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Santa Lucia located?

Located in Downtown Santiago, this hotel is within a 5-minute walk of Municipal Theatre of Santiago and Plaza de Armas. Museo Arte de Luz and Paseo Ahumada are also within 5 minutes. Armas Station is 7 minutes by foot and Bellas Artes Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Santa Lucia Reviews

7.2

Good

7.8

Cleanliness

7.6

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 40 out of 154 reviews
Rating 8 - Good. 51 out of 154 reviews
Rating 6 - Okay. 30 out of 154 reviews
Rating 4 - Poor. 19 out of 154 reviews
Rating 2 - Terrible. 14 out of 154 reviews

Reviews

Verified review

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Wet friendly staff, clean and comfortable rooms. It could use a small fridge. Other than that it was a very good stay
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Jazmin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing going for it is being well located. Building is old. Room is old. Elevator is old. Bed is old. And the wifi hardly works in the room. There are better hotels within a block or two for the same price.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

valden

Liked: Amenities, property conditions & facilities
All good things to say about Santa Lucia—comfortable, affordable, quiet, helpful staff. Everything a person looks for in an urban hotel experience
Stayed 13 nights in Sep 2024
Verified review

6/10 Okay

OWEN

Liked: Cleanliness, staff & service
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

PATRICIA CARROLL LOWNEY

Liked: Staff & service
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS OUT AND REHEATING FOR US AS WE COULD BARELY MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY HERE AGAIN.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location.

I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me. I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight. One negative would be that my mattress was lumpy, but I would stay again.
Stayed 2 nights in Nov 2023
Verified review

8/10 Good

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

I stayed there for one night, and didn’t have chance to take its breakfast. The location of the hotel is great for solo traveller.
Lobby of the hotel
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel looks old and ugly.Not recommended at all.The only positive aspect for this place is the breakfast that was acceptable but the other details about this property is horrible.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

avinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool stay at the property nearby Plaza de Armas De Santiago
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Oliver

Disliked: Staff & service
Location. Bad
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Valden

Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
Stayed 12 nights in Mar 2024
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

At City Center and close to Everything

Good value for the money. Good for short stays and layover. At City Center and close to everything
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Marie Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Erendira

Liked: Staff & service
Good
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Iryna

Liked: Cleanliness, staff & service, amenities
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
Verified review

6/10 Okay

Bernie

Disliked: Staff & service
Hard to find. Staff were short and lacked direction skills, and un interested. Couldn't tell me where a bank cash machine was. Then restaurant staff treated me rudly.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Unhelpful staff at reception, no lift within hotel, threadbare linen, unable to open window, superficially clean only, no drinking water or tea/coffee available. Did not look as advertised. Will no be back.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Warren

The first night we arrived we were put in a very rundown room,with very bright streetlights and no black out on the curtains.iasked for a better room and was given one and the experience improved, but staff were generally unhelpful, and did as least as possible to assist
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

ruixing

Liked: Staff & service
Too hot but can not open windows because noisy
Stayed 4 nights in Feb 2024
Verified review

4/10 Poor

Hadas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointing

very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Wanthuyr

Liked: Staff & service
Disliked: Amenities
Sem frigobar.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Cleber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Próximo a area de restaurantes.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Wanthuyr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo ótimo
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Norma

Liked: Staff & service
La ubicación del hotel es muy conveniente y la atención del personal fue amable en todo momento. Sin embargo, la calle donde se encuentra no nos pareció muy buena y las instalaciones del hotel se ven bastante más antiguas de lo que muestran las fotos. Además, hubo bastante ruido durante el dia y la noche, lo que dificultó nuestro descanso. Entendemos que era nuestra primera vez en la zona y no conocíamos el entorno, pero consideramos importante mencionarlo
Stayed 1 night in Apr 2026