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Hotel Railef

2.5 star property
Hotel in Santiago with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Railef

Exterior
Lobby
Lobby
Interior
In-room safe, free WiFi, bed sheets, wheelchair access

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

Triple Room | In-room safe, free WiFi, bed sheets, wheelchair access

Triple Room

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 17.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, free WiFi, bed sheets, wheelchair access

Double Room, 1 Double Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, free WiFi, bed sheets, wheelchair access

Twin Room, 2 Twin Beds

Highlights

Air conditioning
LCD TV
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Avenida Bernardo O Higgins, 3493, Santiago, Región Metropolitana, 9160000

What's nearby

  • University of Santiago-Chile - 2 min walk - 0.1 miles
  • Palacio de la Moneda - 5 min drive - 2.3 miles
  • Movistar Arena - 5 min drive - 2.2 miles
  • Plaza de Armas - 5 min drive - 2.5 miles
  • Santa Lucia Hill - 5 min drive - 2.9 miles

Getting around

  • Santiago University Station - 4 min walk
  • Santiago Central Station - 6 min walk
  • Santiago Intl. Airport (SCL) - 19 min drive

Restaurants

  • ‪Savory - ‬1 min walk
  • ‪Telepizza - ‬2 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Tarragona - ‬2 min walk
  • ‪Pollos Asados - Tradiciones Peruanas - ‬1 min walk

About this property

Hotel Railef

Hotel near Plaza de Armas
Hotel Railef provides amenities like free continental breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), tour/ticket assistance, and a 24-hour front desk
  • Luggage storage and a front-desk safe
Room features
All guestrooms at Hotel Railef boast comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers
  • 32-inch LCD TVs with cable channels

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 8 per night)

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height counter and sink
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Friday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 8.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Hotel Railef Santiago
Hotel Railef
Railef Santiago
Railef
Hotel Railef Hotel
Hotel Railef Santiago
Hotel Railef Hotel Santiago

Frequently asked questions

Is Hotel Railef pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Railef?

Self parking is available for USD 8.00 per night.

What time is check-in at Hotel Railef?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel Railef?

Check-out is at 10:30 AM.

Where is Hotel Railef located?

Located in Estación Central, this hotel is within a 15-minute walk of University of Santiago-Chile and Parque Quinta Normal. National Museum of Natural History and Centro Cultural Matucana 100 are also within 1 mi (2 km). Santiago University Station is only a 4-minute walk and Santiago Central Station is 6 minutes.

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Hotel Railef Reviews

Reviews

5.8
Rating 10 - Excellent. 7 out of 36 reviews
Rating 8 - Good. 5 out of 36 reviews
Rating 6 - Okay. 8 out of 36 reviews
Rating 4 - Poor. 7 out of 36 reviews
Rating 2 - Terrible. 9 out of 36 reviews

6.4/10

Cleanliness

5.8/10

Staff & service

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Raúl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo lugar, no recomendable por nada del mundo

Stayed 1 night in Dec 2022

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, a pasos de estación central y del metro, acceso fácil. Presentación de la habitación en impecables condiciones…muy recomendado.,,
Stayed 1 night in Oct 2022

2/10 Terrible

jose

Stayed 2 nights in Sep 2022

6/10 Okay

Cesar

Stayed 1 night in Jul 2022

4/10 Poor

José Luis

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

4/10 Poor

Gilmar

Disliked: Staff & service, property conditions & facilities, room comfort

Péssimo custo x benefício

Quarto sem janelas. Portaria ficava fechada, tendo que esperar muitos minutos para abertura. Café da manhã, sofrível. Fique em outro na mesma região...
Stayed 1 night in Jun 2022

10/10 Excellent

Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Patricio

Stayed 1 night in Apr 2022

6/10 Okay

Jorge

Stayed 1 night in Apr 2022

10/10 Excellent

pierre

Stayed 1 night in Mar 2022

6/10 Okay

Daniel

Stayed 1 night in Jan 2022

6/10 Okay

Marcela del pilar

Liked: Cleanliness, property conditions & facilities, room comfort

Estadía

El recepcionista no tuvo una muy buena amabilidad tuve que hacer transferencia ya que no tenían para pagar con tarjeta
Stayed 1 night in Jan 2022

2/10 Terrible

Ana Maria

Disliked: Staff & service, room comfort

Terrible experiencia

Terrible experiencia, la encargada nos tuvo afuera del hotel, casi 20 minutos, en mitad de la noche, exponiéndose a cualquier penosa situación, se insistia tabto en timbre , como llamando, cuando al fin nos abren, la encargada responde prepotentemente, sabanas sucias, ducha tapada, impedimento para dormir, por molestos ruidos de noche, y para terminar hablando mal de nosotros, que nunca le faltamos el respeto.
Stayed 1 night in Dec 2021

8/10 Good

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Buena ubicación y muy buena voluntad del servicio.

Solo nos quedamos una noche en espera del vuelo siguiente. Lo elegimos por su cercanía al terminal de Tur Bus. Encontramos que la atención es muy bena y estan muy dispuestos a ayudarte a sentirte cómodo, pero la infraestructura no es muy cómoda. El colchón de la cama tenía algunos resortes sueltos y el cuarto carece de luz natural y le falta ventilación. Aparte de eso todo bien.
Stayed 1 night in Nov 2021

8/10 Good

Patty

Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019

4/10 Poor

Joelpzhou, Sydney

Hotel has no or very bad WIFI internet. I stayed in the hotel 5 years before and I made the booking by retrieved old email. The internet is not as good as 5 years before. Towards the end, we had to use international data roaming for internet access. They charge 37000peso or 55us$ for two people.
Stayed 3 nights in Oct 2018

8/10 Good

Rosana

Liked: Cleanliness

Hotel para pernoite

Boa opção para quem quer ficar próximo ao terminal de onibus e precisa de 1 pernoite. Café da manhã muito simples. Funcionários atenciosos.
Stayed 1 night in Jun 2018

2/10 Terrible

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exoeriencia muy mala

Me fue muy mal , yo había contratado un precio por la pagina ,al llegar alla ignoraban la pagina y me salio carisimo ,eran las tres de la,mañana ya cansados del viaje y pagamos lo q nos dijeron, primera vez q me pasa y estoy acostumbrada a comprar paquete de viajes .Muchas gracias

6/10 Okay

GIL F DE

Liked: Cleanliness

Não vale o preço que foi pago.

Não chega a ser um hotel péssimo, mas não vale o preço que foi pago. As pessoas da recepção são atenciosas, mas o hotel é bem velho. O café de manhã é só o café e um pão tostado.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable en estacion central

Muy cómodo, excelente servicio. Son habitaciones sencillas pero muy cómodas y limpias; solo estuvimos una noche pero nos retiramos muy conformes.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No Window Cold Water in Ruhe schower . No Klima it was very dirty. I cant recomended
Stayed 1 night in Feb 2018

2/10 Terrible

FABIANA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Muy mala la atención. No recomendable

La atención del personal fue pésima. Mal humorada, de mal genio. Además, no encontraban la reserva y me obligaron a pagar en efectivo, siendo que en la página decía que recibían tarjeta y por eso lo elegimos al hotel. El desayuno paupérrimo. Pésima atención. Educación y cordialidad deberían enseñarles que es y cómo se aplican.

2/10 Terrible

Patricio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepcion total

Mal piezas sin ventilacion sin ventanas
Stayed 2 nights in Feb 2018
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Dinamar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao tive..chegamos no hotel maortos de cansaço pela viagem ..mesmo com o voucher na mao disseram q nao tinha nenhuma reserva..em nosso nome...nao quiseram nem saber ..nos ignoraram ..tivemos q sair a procura de um outro hotel
Stayed 1 night in Dec 2017