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Hotel Plaza San Francisco

4.0 star property
Travelers find aromatherapy and an indoor pool at this well-appointed hotel just steps from Palacio de la Moneda, where relaxation meets convenience

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Photo gallery for Hotel Plaza San Francisco

Indoor pool - Hotel Plaza San Francisco (Santiago)
Property entrance - Hotel Plaza San Francisco (Santiago)
Bar (on property) - Hotel Plaza San Francisco (Santiago)
Reception - Hotel Plaza San Francisco (Santiago)
Junior Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe - Hotel Plaza San Francisco (Santiago)
Hotel Plaza San Francisco offers boutique luxury with practical perks. Enjoy a breakfast buffet, on-site shopping, spa with hydrotherapy and aromatherapy, indoor pool, dry cleaning services, and a hair salon for added convenience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, minibar, in-room safe

Superior Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

About the neighborhood

Located in Downtown Santiago, a neighborhood in Santiago, Hotel Plaza San Francisco is near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Gabriela Mistral Cultural Center and National History Museum are also worth visiting. Guests love the hotel's location for the sightseeing. Visit our Santiago travel guide
Map
Alameda 816, Santiago, Region Metropolitana, 8320000

What's nearby

  • Barrio París-Londres
    Barrio París-Londres
    1 min walk - 0.0 miles
  • San Francisco Church
    San Francisco Church
    2 min walk - 0.1 miles
  • Santa Lucia Hill
    Santa Lucia Hill
    6 min walk - 0.4 miles
  • Palacio de la Moneda
    Palacio de la Moneda
    7 min walk - 0.4 miles
  • View of Plaza de Armas (Santiago de Chile, Chile); Shutterstock ID 72632002
    Plaza de Armas
    10 min walk - 0.6 miles

Getting around

  • University of Chile Station
    4 min walk
  • Parque Almagro Station
    14 min walk
  • Santiago Intl. Airport (SCL)
    22 min drive

Restaurants

  • Hotel Plaza San Francisco
    1 min walk
  • Red Bar
    3 min walk
  • D'leite
    3 min walk
  • Burger King
    3 min walk
  • Pimienta RestoBar
    1 min walk

About this property

Hotel Plaza San Francisco

Upscale boutique hotel near Costanera Center
Consider a stay at Hotel Plaza San Francisco and take advantage of shopping on site, a coffee shop/cafe, and a hair salon. Treat yourself to a body treatment, a body wrap, or a massage at the onsite spa. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-in, and a gift shop
  • Coffee/tea in the lobby, 16 meeting rooms, and luggage storage
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 146 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with rainfall showers and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 2,605 square feet of conference space
  • Business center

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Plaza San Francisco
Hotel Plaza San Francisco Santiago
Plaza San Francisco
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel
Hotel Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel Santiago

Frequently asked questions

Does Hotel Plaza San Francisco have a pool?

Yes, this property has an indoor pool.

Is Hotel Plaza San Francisco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza San Francisco?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Plaza San Francisco?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Plaza San Francisco provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CLP 35000 per vehicle applies.

Where is Hotel Plaza San Francisco located?

Located in Downtown Santiago, this spa hotel is steps from Barrio París-Londres and San Francisco Church. Paseo Ahumada and University of Chile are also within 5 minutes. University of Chile Station and Santa Lucia Station are within a 5-minute walk.

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Reviews

Hotel Plaza San Francisco Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 664 out of 1002 reviews
Rating 8 - Good. 253 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 15 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

Reviews

Verified

10/10 Excellent

James

Excellent location and top notch service, breakfast, dinner and clean rooms and bathroom. This is a 4 star hotel for sure which I would surely recommend to anyone.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities, friendly and helpful staff. Great location. Would definitely recommend.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Marlin Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, the staff were very helpful. The food in the restaurant was excellent. They would call us a taxi when we asked and reminded us to be careful. The hotel is in the heart of Santiago and a short walk to St Lucia Hill and Plaza De Armis.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Qinghua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very friendly staffs.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good position, near to city landmarks and public transport options. Room was large, clean and well equipped. Good selection and quality of food in restaurant and bar. Staff were helpful, friendly and professional. Good value for money
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. The property is a classic old hotel. Lots of beautifully stained wood, but a bit worn out looking.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. The staff was very helpful and pleasant. The breakfast was lovely. The hotel was located in a great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
We were allowed to check in early, which was very much appreciated after a 10 hour flight. The room was spotless. The location was perfect
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was centrally located and close to everything. Nice room, clean. Bed needed a new mattress. Breakfast was excellent. Had lunch there once and had good choices. Staff were friendly and helpful.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and friendly. Hotel was clean, quiet and a great location for touring downtown Santiago. The hotel restaurant and bar provided great service and the prices were very reasonable.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Initial check in with staff was great. They were super helpful and accommodating
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities
Location beautiful hotel lovely friendly staff Close to everything
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff! At Reception, bar and restaurants. So friendly and helpful to us, first time visitors to Santiago.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel in the old town area, all staff were very pleasant and helpful. Slightly negative points were that the well advertised happy hour was only available if you were buying food prior to ordering drinks and we were rationed to 2 tea bags in the room for our 3 night stay !
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, spacious room. Excellent service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Amenities
Elegant older hotel with great staff and service Well located for access to Santiago’s highlights.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but could use updating. Our room was large and was very quiet.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, even more beautiful staff! Everyone was extremely helpful and caring and polite and respectful. The hotel is in great condition and has a lovely old world charm. Really comfortable beds, excellent value for money. I’ll stay here next time I’m in town too
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mayur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly and helpful staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

phillip

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless. All the staff were fanstatic especially on check in
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff friendly and helpful;.On our last day, checkout was at noon. I asked if they had a room to change into travel clothes since our flight did not leave Santiago until 8:55 pm. Without hesitation, the main manager at the front desk said that we could stay in our room until 4;30 pm. when we had arranged for a transfer to the airport. This hotel is located close to the city centre with an easy walk to Place de Armas. Overall a very enjoyable stay. I would highly recommend this hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel are excellent. Simon who served us at the roof top patio was particularity friendly and gelpful and made the dinner we had there enjoyable. The front desk staff were very helpful and their English proficiency was cery much appreciated. The staff at buffet breakfask were all great as well. It is true what is said, that people make the difference and this was very true at this hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Staff so smiling and attentive. Front desk always helpful and resourceful.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marek

Liked: Cleanliness, staff & service, amenities
The hotel staff were all extremely nice and helpful. Particularly I would like to mention reception team. When we were leaving for the airport, our Uber didnt come as it was pre - booked and they found us driver promptly who took us to the airport.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, good gym and pool, quite ok BF, nice but a bit worbout roo.
Stayed 3 nights in Sep 2025