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Hotel Plaza San Francisco

Property class: 4

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Photo gallery for Hotel Plaza San Francisco

A swimming pool with a waterfall feature, indoor seating area, and potted plants. - Hotel Plaza San Francisco (Santiago)
The entrance of Hotel Plaza San Francisco with a prominent green marquee, stone columns, and a well-maintained lawn. - Hotel Plaza San Francisco (Santiago)
A hotel lobby with wooden doors and a polished floor. - Hotel Plaza San Francisco (Santiago)
A person in a white bathrobe sitting on a wooden chair at a breakfast table with a fruit bowl, a glass of orange juice, and a plate of food. - Hotel Plaza San Francisco (Santiago)
A bar area with wooden bar counters, green upholstered bar stools, and shelves stocked with bottles and glasses. - Hotel Plaza San Francisco (Santiago)
Near Plaza de Armas, Hotel Plaza San Francisco provides shopping on site, a coffee shop/cafe, and a hair salon. Indulge in a body treatment, a manicure/pedicure, and hydrotherapy at the onsite spa. The on-site restaurant offers breakfast. In addition to dry cleaning/laundry services and car rentals on site, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room, 1 King Bed

A hotel room with a large bed, a bench, two armchairs, a small table with a vase, and a city view through the window.

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A living room with a sofa, a coffee table, a chair, a vase with flowers, and two lamps.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a wooden bench, a small table with a vase, and a chair.

Superior Double Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Standard Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a lamp, a chair, a television, and a window with curtains.

Superior Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

About the neighborhood

Located in Downtown Santiago, a neighborhood in Santiago, Hotel Plaza San Francisco is near a metro station. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Gabriela Mistral Cultural Center and National History Museum are also worth visiting. Guests love the hotel's location for the sightseeing. Visit our Santiago travel guide
Map
Alameda 816, Santiago, Region Metropolitana, 8320000

What's nearby

  • A cobblestone street lined with historic buildings, a café, and a red car parked on the side.
    Barrio París-Londres
    1 min walk - 0.1 miles
  • A historic building with large banners, a statue, and people walking around.
    University of Chile
    4 min walk - 0.3 miles
  • A historic brick building with ivy-covered walls and a wrought iron gate.
    Santa Lucia Hill
    6 min walk - 0.4 miles
  • A park with people sitting on the grass, a large white building with flags, and trees in the background.
    Palacio de la Moneda
    7 min walk - 0.4 miles
  • A cityscape with historic buildings, a modern skyscraper, and a clear blue sky.
    Plaza de Armas
    10 min walk - 0.6 miles

Getting around

  • University of Chile Station
    4 min walk
  • Santiago Central Station
    13 min drive
  • Santiago Intl. Airport (SCL)
    22 min drive

Restaurants

  • Burger King
    3 min walk
  • Red Bar
    3 min walk
  • Sky Sushi Take Away & Delivery
    2 min walk
  • Tip Top
    4 min walk
  • Restaurant Bristol
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 2,605 square feet of conference space
  • Business center

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel Plaza San Francisco have a pool?

Yes, this property has an indoor pool.

Is Hotel Plaza San Francisco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza San Francisco?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Plaza San Francisco?

Check-out is at noon. Late check-out is available for a fee.

Does Hotel Plaza San Francisco provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CLP 35000 per vehicle applies.

Where is Hotel Plaza San Francisco located?

Located in Downtown Santiago, this spa hotel is within a 10-minute walk of Barrio París-Londres and Plaza de Armas. San Francisco Church and Paseo Ahumada are also within 5 minutes. University of Chile Station and Santa Lucia Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Plaza San Francisco Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 678 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A classic hotel, in the middle of Santiago, fantastic room and a lobby with wood details that makes you feel you are in a movie.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent. The staff were brilliant, very helpful. They even tried to help us with our problem of delayed baggage at the airport. They didn’t have to. The room was a good size and well maintained. Breakfast was good. It was useful having the bar open when you got back to the hotel late in the evening. I would recommend this hotel if staying in Santiago.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the hotel. Staff was great and the kids loved the pool. Location is great - easy to walk to a lot of sites around the hotel.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stays at the hotel. Staff was very friendly and attentive and gave good suggestions and service
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast Excellent nice service nice stuff I recommended to everybody
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff..breakfast Clean room
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Hotel was very good,room clean,staff very friendly and professional.
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Excellent location and top notch service, breakfast, dinner and clean rooms and bathroom. This is a 4 star hotel for sure which I would surely recommend to anyone.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very friendly staffs.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located next to the presidential palace. We enjoyed the area, lots of restaurants, shopping, and historical buildings. The hotel is clean, has good-sized rooms and an excellent breakfast.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. Definitely will stay again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location beautiful hotel lovely friendly staff Close to everything
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel was beautiful and clean and great location. staff was exceptional
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities, friendly and helpful staff. Great location. Would definitely recommend.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Wonderful location, amazing breakfast buffet, great amenities, outstanding staff. The front desk was so helpful, Roberto was a wonderful friendly waiter, all the doormen were super efficient and kind. We enjoyed our stay very much and would highly recommend this hotel in Santiago Chile.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for walking tours around the city and surrounding neighborhoods. The inside of the lobby and dining area lacked natural light and could use some of it to brighten things up. Overall great experience and would recommend this hotel for a Santiago trip.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location in an old world hotel that was clean and comfortable. The staff was excellent. We had a wonderful stay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. The staff was very helpful and pleasant. The breakfast was lovely. The hotel was located in a great location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and friendly. Hotel was clean, quiet and a great location for touring downtown Santiago. The hotel restaurant and bar provided great service and the prices were very reasonable.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. The property is a classic old hotel. Lots of beautifully stained wood, but a bit worn out looking.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
We booked a bigger room which was really nice and spacious with nice hot showers. However, the hotel is on a busy road, therefore noisy, despite being on the 9th floor we heard a lot of traffic noise constantly. The mattress was not good at all, if my partner moved I felt like being jumped up and nearly out of the bed… There was also no internet for 2 days - apparently the provider's fault but they only came to fix it the next day, which was inconvenient as we didn't have mobile internet. TV doesn't really have English channels - not a smart TV - we could only watch BBC news. The breakfast however was good, and I would like to extend my special thanks to the lady at breakfast who made sure I always got gluten free things, she was really knowledgeable about cross contamination. They also had really good juices and a good coffee machine at breakfast. The hotel is very well located, walking distance from many tourists attractions, there is a shop 20 metres from it if you want to buy water for example and the metro station is extremely close as well. The staff was nice, they tried to compensate for any shortcomings of the hotel. Be aware: they require a security deposit, and if you're using Revolut or Monzo cards, those won't work for the deposit. You can pay with them for things, but for the security deposit you must provide a credit card.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good position, near to city landmarks and public transport options. Room was large, clean and well equipped. Good selection and quality of food in restaurant and bar. Staff were helpful, friendly and professional. Good value for money
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff was very courteous and helpful, particularly the breakfast and doorbells. Room was clean and comfortable.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, the staff were very helpful. The food in the restaurant was excellent. They would call us a taxi when we asked and reminded us to be careful. The hotel is in the heart of Santiago and a short walk to St Lucia Hill and Plaza De Armis.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Initial check in with staff was great. They were super helpful and accommodating
Stayed 2 nights in Jan 2026