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Hotel Panamericano

3.0 star property
Hotel in Santiago with a 24-hour front desk and a restaurant

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Photo gallery for Hotel Panamericano

Hallway
Bar (on property)
Local cuisine
1 bedroom, premium bedding, Tempur-Pedic beds, minibar
Front of property
Hotel Panamericano in central Santiago offers a peaceful retreat with a spa. The on-site restaurant serves flavorful local cuisine. Rooms have free WiFi, and laundry services and luggage storage ensure hassle-free stays.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Double Room

Executive Double Room | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Executive Double Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Premium bedding
Separate bedroom
Tempur-Pedic bed
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Tempur-Pedic bed
Separate bedroom
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Executive Triple Room

Executive Triple Room | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Executive Triple Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Tempur-Pedic bed
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Room Superior with View

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Room Superior with View

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 3

Room Superior with View

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2

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About the neighborhood

Map
Teatinos 320, Santiago, Region Metropolitana, 8320000

What's nearby

  • Plaza de Armas - 5 min walk - 0.3 miles
  • Palacio de la Moneda - 6 min walk - 0.3 miles
  • Santiago Town Square - 6 min walk - 0.4 miles
  • Santa Lucia Hill - 12 min walk - 0.7 miles
  • Medical Center Hospital Worker - 4 min drive - 1.9 miles

Getting around

  • La Moneda Station - 8 min walk
  • Parque Almagro Station - 20 min walk
  • Santiago Intl. Airport (SCL) - 15 min drive

Restaurants

  • ‪Cafe Aromas S.A. - ‬1 min walk
  • ‪Greta y Charlie - ‬1 min walk
  • ‪Dominó - Huérfanos / Teatinos - ‬1 min walk
  • ‪Restaurant Paula - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Hotel Panamericano

Hotel near Costanera Center
At Hotel Panamericano, you can look forward to dry cleaning/laundry services, car rentals on site, and a business center. Treat yourself to a massage or other spa services. The on-site restaurant, Restaurant Panamericano, features local cuisine. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Tour/ticket assistance, laundry services, and luggage storage
  • A 24-hour front desk, a banquet hall, and a vending machine
Room features
All 200 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A restaurant

Restaurants on site

  • Restaurant Panamericano

Things to do

  • Stereo

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Panamericano
Hotel Panamericano Santiago
Panamericano Santiago
Panamericano Hotel Santiago
Hotel Panamericano Hotel
Hotel Panamericano Santiago
Hotel Panamericano Hotel Santiago

Frequently asked questions

Is Hotel Panamericano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Panamericano?

Self parking is free at this property.

What time is check-in at Hotel Panamericano?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Panamericano?

Check-out is at noon.

Where is Hotel Panamericano located?

Located in Downtown Santiago, this hotel is within a 15-minute walk of Plaza de la Constitucion and Palacio de la Moneda. Former National Congress and Museo Chileno de Arte Precolombino are also within 5 minutes. La Moneda Station is 8 minutes by foot and Armas Station is 8 minutes.

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Hotel Panamericano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 77 out of 182 reviews
Rating 8 - Good. 73 out of 182 reviews
Rating 6 - Okay. 19 out of 182 reviews
Rating 4 - Poor. 5 out of 182 reviews
Rating 2 - Terrible. 8 out of 182 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Siong Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great hotel and easily accessible to the markets. Highly recommend this location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Pranjali

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent quality for the price -- easy to walk around the downtown area and to reach the metro. Definitely would recommend.
Stayed 5 nights in Feb 2025

8/10 Good

Tri

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay in the heart of the capital city. Quick response from staff on all our needs and special concerns. Good and tasty breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Excellent staff especially Myjovie of front office.
Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes out their way to help with any of your needs. Excelent price for what you get. Only 15 minutes from the Santiago international airport. In the center of downtown Santiago. Walking distance to lots of restaurants, shops and historical places.
Stayed 1 night in Feb 2025

8/10 Good

Natalie

Liked: Staff & service
Disliked: Amenities
This is a good hotel to be based on if you have a longer stay in Santiago city. Almost everything you want to see in the downtown area is walkable. The hotel property is not in the best of shape, but it’s not bad either. The hotel staff are kind and helpful - but with limited English skills, so if you have Spanish, you will be even better off.
Stayed 1 night in Feb 2025

8/10 Good

Alexandra Maria

Liked: Cleanliness
Near everything walking distance
Stayed 2 nights in Oct 2024

8/10 Good

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great choice. The front desk staff spoke good English. They were very good about answering our questions and giving us directions.
Stayed 1 night in Feb 2023

10/10 Excellent

Maelouise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful staying in the center of Santiago. Walking to various parks and plazas was easy and enjoyable. Regarding the Hotel Panamericano, the room and breakfast were terrific! All the staff memebers were delightful and helpful throughout our three-night stay. A special thanks goes to the incredibly accomodating receptionists. We requested a room change shortly after arriving. Though the hotel was pretty full we were asaigned a new room. The transfer was quick and a manager stayed with us until we were resettled. The attention and care provided was noteworthy.
Stayed 3 nights in Oct 2024

8/10 Good

Zhaohua

Liked: Cleanliness, staff & service, property conditions & facilities
Very grateful for the front desk staffs scheduled some of our tours. The room is clean and comfortable, but lack of some basic things, such as a simple coffee or hot water tea maker, which is pretty standard everywhere in the world. Breakfast is awful bad. Location is the best for a tourist.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
The shower water not hot and water did not drain out quickly.
Stayed 3 nights in Oct 2024

2/10 Terrible

Simon

No response back from late check in request, so did not stay
Stayed 1 night in Jun 2023

6/10 Okay

HANG CHEONG

Liked: Staff & service
Disliked: Property conditions & facilities

A group of three

Breakfast buffer is good. Location is good. Service is good. However, the hotel is old. Baseboard is broken and you can see the nails. Telephone did not work at all. It has shower, no bath tub. Shower water is not hot enough. The staffs do not speak much English; mostly Spanish.
Stayed 1 night in Feb 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally, I am easy person, but charged of amount of dollars that not match services , it make me Upset. Hotel was not clean, Breakfast was not good. manager of the shift was not perfectional and rude. only thing make me happy had shower. the rest was not The time I arrived, They could not find my information. I booked my reservation Dec 22 2022 mouths ago . I had my conformation and Itinerary but they denied that we do not have your information and you need to prove it .. finally, I have to pay for my reservation twice.
Stayed 4 nights in Jan 2023

10/10 Excellent

José Frederico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pessoal que trabalha muito atenciosos, sempre a disposição para auxiliar o hospede. Hotel antigo mas muito confortável, quarto bem amplo. Sempre com um bom cafezinho 24 horas a disposição na recepção para o hospede apreciar enquanto espera o transporte. Localização ideal para fazer a visitação nas partes centrais de Santiago. Nota 10, super recomendo.
Stayed 7 nights in Jul 2025

8/10 Good

Fabian

Liked: Amenities
Muy bueno
Stayed 1 night in Jun 2025

10/10 Excellent

Agripina

Liked: Cleanliness, amenities, property conditions & facilities
Atención del personal sobre todo los de recepción muy ricoo el desayuno, hay variedad. La limpieza de la habitación excelente. El hotel cerca fe todo
Stayed 6 nights in Jun 2025

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities
very central position
Stayed 1 night in May 2025

10/10 Excellent

NICKOLAS

Stayed 4 nights in Jan 2025

4/10 Poor

Paulo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Problema na limpeza do quarto

Ficamos uma semana e não houve troca em nenhum dia das roupas de cama. Tiramos uma fronha, manchada de baton, jogamos junto com as toalhas molhadas, e ela voltou ao travesseiro. As toalhas estavam manchadas. Um horror.
Stayed 1 night in Apr 2025

10/10 Excellent

Diana Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, camas muy cómodas y personal muy amable, sin duda lo volvería a elegir.
Stayed 1 night in Apr 2025

8/10 Good

Fernanda

Liked: Staff & service, property conditions & facilities, room comfort
Funcionários muito solicitos, café da manhã com muita variedade, limpeza péssima, ficamos uma semana não trocaram os lençois da cama, só trocavam as toalhas e não varriam o chão.
Stayed 8 nights in Mar 2025

6/10 Okay

Carina

Liked: Staff & service

Hotel mediano para poucos dias de estadia

Hotel mediano. Pouco conforto, porém bom custo-benefício.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ana Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. O quarto é bem amplo e confortável. Além disso o hotel é perto dos principais pontos turísticos. O café da manhã é super farto, fiquei surpreendida positivamente. Opção maravilhosa. Podem se hospedar se medo.
Stayed 5 nights in Mar 2025