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Mr Express

3.0 star property
Hotel with free breakfast, 9-minute walk to Costanera Center

Choose dates to view prices

At Mr Express, enjoy a seamless blend of work and play. With amenities like free breakfast buffet, dry cleaning services, business center and in-room WiFi you can stay productive while the front-desk safe and concierge services help take care of your needs.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Minibar, in-room safe, free WiFi, wheelchair access

Standard Double Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, free WiFi, wheelchair access

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Minibar, in-room safe, free WiFi, wheelchair access

Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, free WiFi, wheelchair access

Standard Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Single Room

Junior Single Room | Minibar, in-room safe, free WiFi, wheelchair access

Junior Single Room

Highlights

Air conditioning
Heating
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Single Room Standard

  • 22 sq m
  • Sleeps 2

View all photos for Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Room Standard

  • 22 sq m
  • Sleeps 3

View all photos for Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Room Standard

  • 22 sq m
  • Sleeps 3

View all photos for Room Standard

Minibar, in-room safe, free WiFi, wheelchair access

Room Standard

  • 22 sq m
  • Sleeps 3

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About the neighborhood

Map
Vecinal 40, El Golf, Santiago, Region Metropolitana, 7550226

What's nearby

  • Apoquindo - 1 min walk - 0.0 miles
  • Costanera Center - 8 min walk - 0.4 miles
  • Gran Torre Santiago - 10 min walk - 0.6 miles
  • Santiago Metropolitan Park - 17 min walk - 0.9 miles
  • Bicentennial Park - 17 min walk - 0.9 miles

Getting around

  • Tobalaba Station - 4 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 31 min drive

Restaurants

  • ‪Fuente Chilena - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Elephant Coffee - ‬1 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Diablo - ‬2 min walk

About this property

Mr Express

Hotel near Costanera Center
At Mr Express, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A reception hall, an elevator, and a 24-hour front desk
  • Luggage storage, tour/ticket assistance, and smoke-free premises
Room features
All 53 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with cable channels
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Neruda Express
Hotel Neruda Express Santiago
Neruda Express
Neruda Express Hotel
Neruda Express Santiago

Frequently asked questions

Is Mr Express pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mr Express?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mr Express?

Check-out is at noon.

Where is Mr Express located?

Located in Las Condes, this hotel is within a 10-minute walk of Apoquindo and Costanera Center. Tobalaba Urban Market and Gran Torre Santiago are also within 15 minutes. Tobalaba Station is only a 4-minute walk and El Golf Station is 5 minutes.

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Mr Express Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 109 out of 223 reviews
Rating 8 - Good. 73 out of 223 reviews
Rating 6 - Okay. 24 out of 223 reviews
Rating 4 - Poor. 9 out of 223 reviews
Rating 2 - Terrible. 8 out of 223 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

6/10 Okay

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Good value hotel. Morning breakfast was good- helped us feel good until lunchtime The bed and sheets were comfortable Stayed here before we went on a cruise
Stayed 2 nights in Feb 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay - nice place
Stayed 1 night in Apr 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 6 nights in Apr 2025

10/10 Excellent

suazo

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area, very clean room
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Apr 2025

8/10 Good

EDDY

Liked: Staff & service
Need a renovation.
Stayed 2 nights in Aug 2022

4/10 Poor

Julián

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the facilities are too old the breajfast taste was not good
Stayed 5 nights in Dec 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location, Location

This hotel is close to shops, restaurants. It is parallel to Isidora Goyenechea street, near the theater, and parks. The staff is welcoming and very polite. Breakfast included with all sorts of favorites such as breads, pastries, deli, yogurt, cereal, coffee, natural juice, scrambled eggs, bacon and sausage. It is actually near the GOLF metro station and that takes you to many places including the art museums near Bellas Artes station. Chile is an amazing country and this hotel is well-located in Las Condes so I highly recommend it and will be back to the same place.
Stayed 7 nights in Mar 2023

6/10 Okay

German

Disliked: Cleanliness
Overall appearance of the hotel was good. The room itself is in need of repairs and upgrades like Furniture, TV and fixtures but the worst part was the bathroom where we found moldy grout around the shower and walls, cracked tiles and vanity cabinets are old and simply useless. We noticed the closet was in need of an ironing board and an iron which we really need at the time of our stay. For the area we were looking forward to a better and cleaner room and we were disappointed.
Stayed 1 night in Nov 2024

10/10 Excellent

Minor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar. Definitivamente regresaría
Stayed 3 nights in Nov 2025

10/10 Excellent

Ana Júlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nota 10!!

Minha estada foi incrível! O hotel é impecável, próximo de tudo, bairro incrível e seguro! super confortável. A recepção e demais funcionários são completamente receptivos. Com certeza vou indicar!!
Stayed 6 nights in Aug 2025

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor Cursto Beneficio

Melhor Localização com custo benéfico. Perto dos shopping Costanera e Tobalaba. Perto da rua Isidora Goyenechea onde existem vários restaurantes bons. Há também uma pracinha para criança.
Stayed 3 nights in Aug 2025

10/10 Excellent

Talitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 10!!!

Maravilhoso! Hotel não tem o custo mais barato comparado aos outros mas vale cada centavo! Atendimento excelente, recepcionistas entendem bem o português, quarto limpíssimo, confortável, toalhas, lençóis, banheiro maravilhosos. Localização muito boa, na esquina tem mercado oxxo, tem mercado municipal tobalaba que tem diversos restaurantes e fomos a pé ao Costanera Café da manhã com opções suficientes e muito bom. Único café que gostei no Chile, mais parecido com o que temos no Brasil.
Stayed 5 nights in Aug 2025

6/10 Okay

José Maria de

Liked: Cleanliness, staff & service, room comfort
Hotel muito bem localizado, funcionários da recepcão atenciososo, café da manhã razoavel mas satisfaz. O vergonhoso é o fincionário que lidera o café da manhã. Este funcionario fica na porta e perguntando o número do quarto. Ocorre que iriamos sair cedo para passeio (o hotel prepara um kit de café para quem sai muito cedo) e minha mulher é intolerante a lactose e não pode comer nada do kit.
Stayed 5 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorei a localização, tem fácil acesso a tudo, bons restaurantes e lugares bacanas por perto, limpeza das camareiras impecável, e atendimento da recepção muito bom, so o café da manhã que deixou a desejar um pouco, achei poucas opções.
Stayed 5 nights in Jul 2025

10/10 Excellent

Carlos José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel!!!

Hotel simples, mas com o necessário para uma viagem de férias em família. Limpo, organizado, bom café da manhã e funcionários atenciosos e educados. Bem localizado, próximo ao metrô e Costanera Shopping. Em resumo, excelente custo x benefício.
Stayed 8 nights in Jul 2025

8/10 Good

Fabiano Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa experiência

Hotel mt bom. Excelente localização, lugar seguro. Perto do metrô, do shopping Costanera Center, farmácias, restaurantes etc. Os atendentes do hotel são atenciosos, mas limitados e intransigentes em alguns pedidos dos clientes
Stayed 8 nights in Jun 2025

8/10 Good

Tiago Ferraz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coisa linda

Quarto confortável, acabamento dos móveis em tom café piso laminado, aquecedor elétrico um pouco barulhento, mas, suportável
Stayed 7 nights in Jun 2025

6/10 Okay

fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Localização, perfeita todos funcionários bastante cordial. Mais o café da amanhã muito simples e repetido.
Stayed 9 nights in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, room comfort
Não tive nenhum tipo de problema, tudo sempre bem arrumado, e equipe capacitada. Hotel simples porém de boa qualidade
Stayed 6 nights in Jun 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort

Em + de 20 viagens pelo mundo, eis o pior hotel.

Minha experiência no hotel foi decepcionante. As fotos divulgadas não condizem com a realidade do local. O único ponto positivo foi o atendimento cordial da equipe da recepção, que se mostrou atenciosa durante toda a estadia e a localização. No entanto, a limpeza deixou muito a desejar, e o café da manhã foi o pior aspecto: pouca variedade, reposição lenta e desorganizada. Em um episódio grave, presenciei um hóspede derrubar um pegador de pães no chão e o funcionário simplesmente recolheu e colocou de volta para uso, sem qualquer higienização. Além disso, frequentemente faltavam itens básicos como presunto, queijo e pães. Os quartos e banheiros são pequenos e o pé direito baixo, mas isso não seria um problema se otimizassem o espaço. O pior são os mobiliários, roupiero, cama e ar condicionado que são antigos. Infelizmente, não recomendo este hotel. A experiência foi muito abaixo do esperado.
Stayed 7 nights in May 2025

8/10 Good

Rafisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bom custo benefício

Fui passar apenas 3 dias, mas a localização é excelente, da para ir a pé ao shopping costanera, tem mercados, restaurantes, lanchonetes ao redor. A equipe toda muito simpática e atenciosa. O café da manha delicioso. O quarto tinha um tamanho bom, além de uma área para guardar as malas e não deixar jogadas pelo quarto, tinha um guarda roupa com cabides e cofre. o banheiro amplo e confortavel, com amenities (shampoo, condicionador, sabonete, touca para cabelo). Os pontos a ser melhorados: a agua do chuveiro apesar de nao ser gelada, não é taaao quente assim, no frio isso faz a diferenca. A cama poderia ser um pouco mais confortavel. De maneira geral, recomendo e voltaria. Preco justo.
Stayed 3 nights in May 2025

10/10 Excellent

Estela Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas instalaciones, personal muy eficiente Muy bien ubicado
Stayed 4 nights in May 2025

8/10 Good

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca al sky costanera
Stayed 1 night in Apr 2025
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