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Hotel Gran Palace

4.0 star property
Hotel in Santiago with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hotel Gran Palace

Indoor pool
Reception
Reception
Indoor pool
Private kitchen
Hotel Gran Palace, near Palacio de la Moneda, offers free breakfast and WiFi in public areas. Travelers enjoy the pool, luggage storage, concierge services, and business center for a relaxing and practical stay. Guests consistently praise their experiences.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
In-room safe
  • 18 sq m
  • City view
  • Sleeps 20
  • 20 Double Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Superior Double or Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 20
  • 20 King Beds

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About the neighborhood

Map
Huerfanos 1178, Santiago, 8340420

What's nearby

  • Plaza de Armas - 4 min walk - 0.3 miles
  • Palacio de la Moneda - 6 min walk - 0.4 miles
  • Santiago Town Square - 6 min walk - 0.4 miles
  • Santa Lucia Hill - 10 min walk - 0.6 miles
  • Medical Center Hospital Worker - 3 min drive - 1.5 miles

Getting around

  • Armas Station - 6 min walk
  • Parque Almagro Station - 17 min walk
  • Santiago Intl. Airport (SCL) - 17 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪El Rápido - ‬2 min walk
  • ‪Bar Nacional 2 - ‬2 min walk
  • ‪Dos y Dos - ‬2 min walk
  • ‪Good Café - ‬1 min walk

About this property

Hotel Gran Palace

Upscale hotel near Costanera Center
Consider a stay at Hotel Gran Palace and take advantage of a free breakfast buffet, shopping on site, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • An indoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), coffee/tea in the lobby, and an elevator
  • A 24-hour front desk, smoke-free premises, and luggage storage
Room features
All 107 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bathtubs and hair dryers
  • 32-inch flat-screen TVs with cable channels

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of USD 25

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (12,917 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during December, November, January, February, March, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 26.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 26.0 per night
  • Hosted evening meal: USD 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 1:00 PM to 9:00 PM
Parking height restrictions apply

Property is also known as

Hotel Gran Palace Santiago
Gran Palace Santiago
Gran Palace
Hotel Gran Palace Hotel
Hotel Gran Palace Santiago
Hotel Gran Palace Hotel Santiago

Frequently asked questions

Does Hotel Gran Palace have a pool?

Yes, this property has an indoor pool. Pool access is from 1:00 PM–9:00 PM.

Is Hotel Gran Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Gran Palace?

Self parking is free at this property.

What time is check-in at Hotel Gran Palace?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Gran Palace?

Check-out is at noon.

Does Hotel Gran Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Hotel Gran Palace located?

Located in Downtown Santiago, this hotel is within a 15-minute walk of Plaza de la Constitucion and Palacio de la Moneda. Former National Congress and Museo Chileno de Arte Precolombino are just steps away. Armas Station is 6 minutes by foot and University of Chile Station is 9 minutes.

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Reviews

Hotel Gran Palace Reviews

8.2

Very Good

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 57 out of 130 reviews
Rating 8 - Good. 48 out of 130 reviews
Rating 6 - Okay. 10 out of 130 reviews
Rating 4 - Poor. 9 out of 130 reviews
Rating 2 - Terrible. 6 out of 130 reviews

Reviews

6/10 Okay

Nuno

Liked: Staff & service
Disliked: Room comfort
The hotel is sharing a building with other services, and the common area need refurbishing. The mattress is bad and bent, needs replacement. Same for pillows that are not soft, basically below the standard of 4 stars hotel. There was a kind of fan outside that was too loud during the night. The room is bad sound insulated. The customer service was very good and friendly.

8/10 Good

Ashish

Liked: Cleanliness, staff & service

Good but noise difficulties

It is very conveniently located. Noise in general was way too much. AC unit and street noise. People are friendly. Would recommend for people with families. Internet was surprisingly good.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! I was allowed to check -in early which gave me time to explore Santiago. The hotel is located right along the main drag so is very convenient. The breakfasts are great and the views are amazing . Highly recommend this hotel !
Stayed 2 nights in Mar 2020

8/10 Good

Aldo Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bem localizado

Hotel bem localizado. Perto de vários restaurantes, pizzarias, cafetarias, casa de cambio. Leve real e troque nas casas de cambio. Café da manha muito bom.
Stayed 3 nights in Jan 2020

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très prévenant

Accueil sympa et ont su nous trouver un taxi au milieu de la nuit pour notre de départ vers le sud
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had a medical emergency and the staff was very helpful. Staff was very friendly. Problems: non-functioning safe, phone, and some lights. Also level of safety in usage of shower was poor.
Stayed 2 nights in Feb 2020

8/10 Good

VERONICA

Liked: Cleanliness, staff & service, property conditions & facilities

agradable

personal agradable, sin mas, buen desayuno, le falta mejor mantenimiento
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Great place, the room was a bit small but it had everything i meeded
Stayed 5 nights in Jan 2020

10/10 Excellent

claudia alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 1 night in Jan 2020

8/10 Good

Mich, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and went out of their way to ensure our comfort and safety
Stayed 9 nights in Nov 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The showers condition / hot water is pathetic. The AC was leaking water into the room. Sink no hot water .
Stayed 4 nights in Sep 2019

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente vista a la ciudad. Buen servicio, cuartos limpios.
Stayed 1 night in Sep 2019

4/10 Poor

Anonymous

Liked: Staff & service
Disliked: Property conditions & facilities
Great staff. Friendly and helpful. Breakfast buffet was okay, a good amount of choices.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Le parking est à 2 pâtés de maison de l’hotel. Donc, avec des bagages c’est galère, !! Les chambres ne sont pas insonorisées donc en plein centre ville près d’un feu, même au 8 ème étage, la chambre est très bruyante !
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great property with really nice amenities and a lovely staff.
Stayed 5 nights in Jan 2019

8/10 Good

Daniela J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Hotel ótimo, com excelente localização atras do palácio de la MOneda e da Rua Agustinas que tem várias casas de câmbio. pertinho da Plaza de Armas.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estupendo GP

Muy bien, en especial destaco a Berlin por sus atenciones El wifi excelente.Los mozos también atentos el sr. de las tortillad
Stayed 10 nights in Apr 2019

10/10 Excellent

ednea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valeu a escolha

Adorei o tamanho do quarto : enorme....éramos 3 adultos e parecia um apto! Tinha um banheiro e um lavabo! Área de piscina coberta com hidromassagem maravilhosa! Recomendo o hotel!
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel staff, quiet hotel, and nice breakfast.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic place, best location, great staff, good breakfast, rooms were a little small but still nice.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to everything. Great service
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Excellent location, the property is close to historic places and metro stations... everything liked me.
Stayed 3 nights in Mar 2019

10/10 Excellent

BillBoehlert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran Palace is a very nice hotel right in the center of Santiago. The staff is very helpful and friendly, and the rooms are very nice.
Stayed 1 night in Mar 2019

10/10 Excellent

BillBoehlert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in is very easy. The staff are courteous and helpful. It has a lot of great facilities like a gym, hot tub, and pool, but we didn't use them because we were too busy exploring Santiago. This visit the room wasn't as big as on our first stay, but still it was very comfortable. There is also a very good breakfast.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Great location. Friendly helpful staff in reception. Good food in restaurant reasonable price. A little run down but good for the price.
Stayed 6 nights in Mar 2019

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